142 Customer Service jobs in Jonestown

Description
EZ Pass - Customer Service Representative Job Description
Payrate: 18/Hr
Shifts: Monday-Friday, all day shifts - hours will be communicated by OPM
Holiday Pay
PTO (Paid Time Off) Accrual
Opportunity to apply to work from home at 90 days on assignment
Compliance: Drug Screen, BGCheck & any applicable EZPass fines identified at submittal
- About EZPass:
o New hires can join a local leader in transit technology! Since 1939, EZpass's award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S.
- This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers.
- Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence.
- Performs account maintenance, including account changes, adjustments, and statement requests
- Accurately explains the terms/conditions and policies/procedures relating to the account
- Prepares reports including CSR Daily Activity report and cash out report
- Demonstrate the ability to proactively address customer requests and explain terms and conditions
- Position offers Monday-Friday day shift hours
Skills
Customer service, Microsoft Office, data entry, Call Center, Customer Support, Customer Service Skills, Customer Service Oriented
Top Skills Details
Customer service,Microsoft Office,data entry,Call Center,Customer Support,Customer Service Skills,Customer Service Oriented
Additional Skills & Qualifications
Must Haves:
1. Proficient Data Entry and Computer Literacy
2. Positive demeanor
3. Customer Service experience - Call Center preferred, but not necessary
4. Strong attendance record
5. Reliable transportation or ability to travel on the bus route
6. HS Diploma or GED - need proof for onboarding
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Harrisburg,PA.
Application Deadline
This position is anticipated to close on Oct 16, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

NOW HIRING IN HARRISBURG, PA!
***This role requires you to be in office 5 days a week, Monday-Friday 8am-5pm***
Job Description:
- Handling phone calls in a blended (inbound and outbound) call center environment with healthcare entity customers to assist on self-pay balances, secure payments, update insurance information, explain charges, and handle disputes.
- Conduct reminder call campaigns collecting open healthcare balances
- Responsible for understanding client operations, such as, patient payment options, offering and reviewing eligibility, providing instructions and locations for mail in or on site payments, etc.
Necessary Skills & Qualifications:
- 6+ months of Call Center experience is a must
- Healthcare experience is a plus
- Strong computer proficiency and attendance record
- HS Diploma or GED required
Additional Skills & Qualifications
- Comfortable with Microsoft Office 365 (Word, Excel, and Outlook)
- Be able to learn multiple separate client computer systems quickly and manipulate them efficiently.
- Oral and written English language skills with a strong emphasis on articulate communication.
- Be comfortable talking to others over the phone for extended time periods.
- Be highly self motivated and also able to work in an environment that promotes positive customer service practices.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Harrisburg,PA.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Candidates must reside in Pennsylvania and live within 75 miles of the Specialty location below:
**105 Mall Blvd, Monroeville, PA 15146**
**Work Schedule(s) available:** We are seeking individuals open to working a 40 hour shift/schedule anytime Monday - Sunday between 7:30am-10:30pm **EST** . You will be given a set schedule upon offer.
Exciting opportunity to be a part of our Specialty Mail Order Pharmacy! As a Pharmacy Service Representative, you will provide telephone support to patients receiving life sustaining specialty drug therapy.
You will be responsible for the overall coordination and processing of new patient medication orders and reorders, which includes verifying and reverifying benefits. You will also help our patients with translating and entering in new or refill prescriptions into the pharmacy information system, communicating and collecting copay amounts, obtaining authorizations, and working with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues.
Superb communication skills are needed in order to effectively interact with insurance companies, patients and internal partners to ensure the processing of specialty medications in a timely manner and to ensure that financial and clinical expectations are being met prior to fulfillment. If you like working in a fast-paced environment and demonstrating compassionate, genuine care for patients and customers, this job is for you!
Our application process is 2 simple steps:
1. Apply online.
2. Take our online Virtual Job Tryout (Interview Platform) to learn even more about the position.
**Required Qualifications**
-One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone.
-One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
-One year computer keyboarding experience, skills and aptitude.
-Must reside in Pennsylvania and live within 75 miles of Monroeville, PA
**Preferred Qualifications**
-Prefer healthcare work experience and familiarity with benefits, insurance, prescriptions, medical terminology.
**Education**
-Verifiable high school diploma or equivalent.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Description
EZ Pass - Customer Service Representative Job Description
Payrate: 18/Hr
Shifts: Monday-Friday, all day shifts - hours will be communicated by OPM
Holiday Pay
PTO (Paid Time Off) Accrual
Opportunity to apply to work from home at 90 days on assignment
Compliance: Drug Screen, BG Check & any applicable EZ Pass fines identified at submittal
- About EZ Pass:
o New hires can join a local leader in transit technology! Since 1939, EZ pass's award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S.
- This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers.
- Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence.
- Performs account maintenance, including account changes, adjustments, and statement requests
- Accurately explains the terms/conditions and policies/procedures relating to the account
- Prepares reports including CSR Daily Activity report and cash out report
- Demonstrate the ability to proactively address customer requests and explain terms and conditions
- Position offers Monday-Friday day shift hours
Skills
Customer service, microsoft office, data entry, Call center, Customer support, Customer service skills, Customer service oriented
Top Skills Details
Customer service,microsoft office,data entry,Call center,Customer support,Customer service skills,Customer service oriented
Additional Skills & Qualifications
Must Haves:
1. Proficient Data Entry and Computer Literacy
2. Positive demeanor
3. Customer Service experience - Call Center preferred, but not necessary
4. Strong attendance record
5. Reliable transportation or ability to travel on the bus route
6. HS Diploma or GED - need proof for onboarding
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Harrisburg,PA.
Application Deadline
This position is anticipated to close on Oct 2, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Job Description:**
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services. 
***This is a remote position and can be located anywhere within the United States.**
**Essential Job Functions:**
+ Identify, evaluate and prioritize caller needs, questions and concerns. 
+ Formulate plans of resolution and respond appropriately and efficiently. 
+ Maintain and restore customer satisfaction and partner with other teams as needed. 
+ Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol. 
+ Proactively educate caller on program benefits. 
+ Meet or exceed established call center metrics, attendance standards and quality levels. 
+ Use computer tools to accurately process and document information. 
+ Develop rapport with callers and appropriately adjust communication style.  
+ Provide accurate information about Sharecare programs and services. 
+ Escalate issues internally and follow up on escalated issues. 
**Qualifications:**
+ High School Diploma 
+ Prior experience in a customer service related field preferred
+ Great communication skills 
+ Must be able to multi-task 
+ General working knowledge of Microsoft Word & Outlook 
+ Computer keyboard proficiency and internet navigation skills required 
+ Have the ability to work effectively with others in a team environment  
+ Ability to thrive in a fast-growing always changing environment 
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Description
EZ Pass - Customer Service Representative Job Description
Payrate: 18/Hr
Shifts: Monday-Friday, all day shifts - hours will be communicated by OPM
Holiday Pay
PTO (Paid Time Off) Accrual
Opportunity to apply to work from home at 90 days on assignment
Compliance: Drug Screen, BG Check & any applicable EZPass fines identified at submittal
- About EZPass:
o New hires can join a local leader in transit technology! Since 1939, EZpass's award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S.
- This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers.
- Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence.
- Performs account maintenance, including account changes, adjustments, and statement requests
- Accurately explains the terms/conditions and policies/procedures relating to the account
- Prepares reports including CSR Daily Activity report and cash out report
- Demonstrate the ability to proactively address customer requests and explain terms and conditions
- Position offers Monday-Friday day shift hours
Skills
Customer service, Call center, microsoft office, data entry, Customer support, Customer service skills, Customer service oriented
Top Skills Details
Customer service,Call center,microsoft office,data entry,Customer support,Customer service skills,Customer service oriented
Additional Skills & Qualifications
Must Haves:
1. Proficient Data Entry and Computer Literacy
2. Positive demeanor
3. Customer Service experience - Call Center preferred, but not necessary
4. Strong attendance record
5. Reliable transportation or ability to travel on the bus route
6. HS Diploma or GED - need proof for onboarding
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $18.00 - $18.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Harrisburg,PA.
Application Deadline
This position is anticipated to close on Oct 9, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Bilingual Customer Service Representative II (Spanish/English)**
**Hybrid (Office & Home position)**
**located in Middletown, PA**
**Join the Conduent Customer Service Team**
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!  
**Working for you:**
Bi-weekly pay at $17.50 per hour (which may be below your states minimum wage, please take this into consideration when applying)
Training & Production Schedule: Monday-Friday 8:00am-5:00pm EST (Training will be the first 4 weeks)
Hybrid Position: Work part of the week in the office and the remainder remotely from home.
+ Paid Training
+ Full-time schedule (40 hrs. a week)
+ Career Growth Opportunities
+ PerkSpot- Employee discount program
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
+ Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
**About the Role:**
The call center located in Middletown, Pennsylvania is a growing, high volume call center that services child support service calls for the Commonwealth of Pennsylvania. The call center is an inbound & outbound call center with a strong commitment to exceptional customer service.
+ Ability to answer calls timely, as they are automatically received through blended call queues
+ Ability to answer incoming chat inquiries in a timely and accurate manner
+ Provide a one call resolution through asking pertinent questions to understand member's concerns
+ Updating member information efficiently and accurately through active listening
+ Maintain up-to-date product knowledge through offered trainings
+ Utilizing soft skills while engaging with members
+ Maintain a calm & positive demeanor while engaging with members
+ Excellent time management & multitasking skills
+ Reviewing Quality Assurance assessments within a timely manner
+ Escalating member concerns to the call center management team
+ Maintain adherence to all key performance indicators as set forth within the call center & corporate guidelines
+ All other duties as assigned
**Those successful in this role:**
+ Punctual, reliable, & consistent attendance
+ Display effective communication & ability to follow communication procedures/guidelines
+ Possess proficient computer skills in computer programs such as Microsoft 365, AVAYA phone systems, and other miscellaneous programs.
**Requirements:**
+ High School diploma or GED
+ Minimum of one year of experience in a customer service roll and call center experience preferred
+ Ability to pass a background check, fingerprinting, and credit check.
+ Ability to sit for long periods of time.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

**Overview**
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
National and Alamo has exciting opportunities for full time Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position is located at the Harrisburg Airport, 2 Terminal Dr Harrisburg, PA 17057.
This position pays $16 / hour with the opportunity to earn up to $300 on monthly bonuses and a shift differential of 17 / hour between the hours of 6:00pm-3:00am.
We offer:
+ Paid time off
+ Consistent full time 40 hour per week schedule
+ Employee discount
+ Retirement savings plan including 401k with matching profit sharing
+ Health Insurance
+ Life Insurance
+ Dental Insurance
+ Vision Insurance
+ Training and development
Shift available is:
+ 4:30pm-12:30am
**Responsibilities**
+ Meet and greet customers in a professional, friendly, and timely manner
+ Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
+ Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
+ Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
+ Place outgoing calls for callback management, and miscellaneous calls as assigned
+ Assist to assess condition of rental upon return
+ Notify Management of any known customer problems
+ Notify Management of any known vehicle problems and any required vehicle maintenance
+ Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ Must have a minimum of 1 year prior customer service retail or administrative support experience
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
+ Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
+ No drug or alcohol related conviction on driving record in the past 3 years
+ Must be at least 18 years of age
+ High School Diploma or G.E.D. required
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ( ) to contact us about your interest in employment.