253 Customer Service jobs in Kent

Location: Buchanan, NY (On-site. No remote or hybrid work.)

Pay Range: $21 - $23 / hr (depending on experience) JP McHale Pest Management LLC, an Anticimex Company, is a top professional pest control company.

Qualifications for Call Center Representative:

• Exceptional customer service and phone skills
• Excellent communication skills
• Ability to multitask in a fast-paced call center environment.
• Strong attention to detail with problem-solving capabilities
• Strong listening skills
• Ability to achieve our call center goals.
• Proficient at typing & comfortable with computers

Responsibilities of the Call Center Representative:

• Answer inbound customer calls in a fast-paced environment.
• Empathize & understand customer's urgent need for service.
• Create Tickets and Schedule the customer's appointment.
• Answer customer questions and provide service information.
• Communicate with customers via chat or email.
• Coordinate and communicate with other internal departments.
• Be prepared to complete other duties delegated on an as-needed basis.
• No Pest Control Experience Needed- We will train you!

Benefits- Enrollment Eligibility Begins the 1st Month Following the Date of Hire

• Paid Holidays
• Paid Sick Time & Vacation
• Dental Insurance
• Vision Insurance
• Medical Insurance
• 401 (k) Matching

At Anticimex, we are driven by our Purpose: To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions.

• Competitive pay ranging from $18 to $22 per hour (depending on experience)
• Comprehensive benefits including medical, dental, and vision insurance
• Employer-sponsored Health Savings Account (HSA)
• 401(k) plan with employer match
• Paid vacation and sick time
• Quarterly attendance bonus
• Biannual production bonus
• Onsite training and opportunities for advancement
• Manufacturing training programs through the AICC and Council of Industry

• Coordinate with sales, production, accounting and external suppliers to address packaging needs, quotes, and orders
• Craft detailed Specs based on feedback from the sales and the customer
• Generate accurate quotes for customers, considering package usage & type, dimensions, production method, and time to produce
• Deliver formal quotes to customers and sales reps via email
• Process customer purchase orders with precision
• Maintain customer accounts, including shipping locations and special requirements
• Conduct thorough reviews of your work and that of your peers to ensure accuracy

• Ideally, you'll have 3 to 5 years of previous experience in business-to-business, customer service, Sales Support or spec building. But if you're a quick learner with a passion for the job, we're eager to hear from you!
• Strong organizational skills is a must in this role
• Excellent mathematical abilities, including working with fractions and measurements.
• Obsessive attention to detail and a drive for continuous improvement
• Stellar communication skills, integrity, and accountability
• Familiarity with resource planning software is a plus
• Strong computer skills, particularly in Microsoft Office (Word, Excel, Outlook)
• Comfortable working with paper filing systems
• High school diploma or equivalent (some college preferred)

Benefits:

• Life Insurance
• Disability Insurance
• Competitive Salary
• Flexible Schedule
• Opportunity For Advancement
• Paid Time Off
• Profit Sharing
• Training & Development

Benefits/Perks:

• Initial And Ongoing Training
• Competitive Compensation
• Paid Holidays And Vacation
• Indoor And Comfortable Working Environment

Company Overview:

A locally owned and nationally recognized Printing, Signage and Marketing Services company in the Pleasantville, NY area is looking for an experienced Customer Service Representative.

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base ranging from Museums and Non-Profits to Manufacturing, Real Estate, Contractors, and Construction. With the tools and technologies provided, we focus on putting our energy towards creating a remarkably unparalleled experience for each and every customer.

This is where our Customer Service Team comes in!

Job Summary:

Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.

Responsibility Overview:

• Provide Service To Customers In Our Office, Over The Telephone, And By Email.
• Help The Customer By Identifying Their Requirements And Providing The Services And Products That Best Meet Their Needs.
• Show Expertise By Communicating With The Customer About Our Products, Services, And Capabilities.
• Ensure That All Their Requirements Are Met For Their Unique Projects.

Skills We Are Looking For:

• A Positive, Very Detailed Oriented People Pleaser
• A Willingness To Be Proactive And Take Action
• Excellent Communication Skills (Verbal & Written)
• Strong Computer Skills
• Team Player That Can Work With Others To Deliver A Project On Time

Skills Desired, But Not Required:

• Previous Experience In Business To Business And Walk Ins
• Printing And Signage Experience
• Computer Knowledgeable

Compensation: $18.00 - $25.00 Per Hour

We are one of the nation's leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.

If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hardand play harder. It's part of our DNA.

With several career paths to choose from sales, marketing, design, production, operations no matter the role you choose, you'll be working in an organization that cares about you. At Sir Speedy you can make a difference.

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.

The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.

FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.

Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.

We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!

Responsibilities:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.

Specific duties include:

• Preparing account changes
• Troubleshooting and resolving customer issues
• Identifying and acting upon potential new sales opportunities
• Assisting with customer retention
• Working with other departments to ensure timely resolution of customer issues
• Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

• High School Diploma or Equivalent
• 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
• Ability to work well in a fast paced environment
• Excellent telephone skills
• Strong troubleshooting abilities
• Solid negotiating skills
• Computer proficient
• Must be flexible for weekday and weekend shifts

• Medical coverage (F/T staff)
• Dental coverage (F/T staff)
• Retirement Savings
• Plus more!

Since 1942, StrombergBrand has been a leader in umbrella innovation, known for our quality, design, and top-rated service. As part of the Arch Promo Group, we proudly offer a wide range of hand-inspected, custom umbrellas-backed by 80+ years of excellence and industry recognition.

We're looking for a Customer Service Representative who thrives on helping others, enjoys solving problems, and wants to be part of a collaborative, high-performing team.

What You'll Do:

• Answer phones and assist customers with product questions, order updates, and selections
• Respond to email requests for quotes, samples, and general support
• Build strong relationships by identifying customer needs and delivering tailored solutions
• Support order processing by organizing sales materials and prepping job folders
• Maintain up-to-date customer files, including resale certificates
• Assist with production filing and daily billing processes

• Strong communication skills and a friendly phone presence
• Proven ability to multitask in a fast-paced environment
• Detail-oriented with excellent organizational skills
• Prior customer support experience preferred
• High school diploma or equivalent required

• In-bound/ outbound calls
• Booking in-bound calls, emails to customers
• Selling products and services to existing customers
• Handle calls from over-flow
• Scheduling maintenance calls to customers, making 100+ calls a day.

• 2+ years of customer service
• 2+ years of call center experience, preferred
• 2+ years of office experience
• Strong attention to detail
• Conscientious, team player
• Honesty, integrity, quality craftsmanship, and a good attitude
• Flexible availability, reliable transportation
• Computer/ software knowledge a plus

• Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

Competitive hourly pay rates & team bonus

Get Paid Early!

Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

Physical Demands:

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

• High school diploma or an equivalent degree or 1-2 years prior retail experience in an apparel, service, or specialty store environment.

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

Love wins when love is for everyone!

Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $16-20/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.