1252 Customer Service jobs in Lisle

Customer Service Representative

60290 Chicago, Illinois U-Haul

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Customer Service Representative

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $00 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

  • Assist customers inside and outside a U-Haul center with U-Haul products and services.
  • Use smartphone-based U-Scan technology to manage rentals and inventory.
  • Move and hook up U-Haul trucks and trailers.
  • Clean and inspect equipment on the lot including checking fluid levels.
  • Answer questions and educate customers regarding products and services.
  • Prepare rental invoices and accept equipment returned from rental.
  • Install hitches and trailer wiring.
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

Pay Range is: 16.20 - 24.15 Hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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Customer Service Representative

60467 Orland Park, Illinois Fogo de Chão

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Customer Service Representative

At Fogo de Cho, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities. We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we'll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we've got you!) are more than just words, it's how we do things every day. It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing a passion and customer focus to the business.

Now Hiring / Immediately Hiring: Customer Service Representative

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Facilitate service activities to enhance and enable the guest experience.
  • Convey the gratitude of the organization to the guest for their patronage through guest focused practices.
  • Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
  • Completes any beginning or closing shift duties as directed by management.

Requirements:

  • Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.
  • Must be able to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.
  • Must be able to work weekends and holidays.

Medical, Dental, and Vision insurance are available for full-time, hourly Team Members on the first of the month following 60 days of employment. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance. Part-Time Team Members are offered a Minimum Essential Coverage (MEC) Health plan in addition to Dental, Vision, Short-Term Disability, and Life Insurance. Coverage for these plans can start as early as the first of the month following your hire date. Additionally, Part-Time Team Members are offered enrollment in voluntary benefits, including Pet Insurance, Legal, and ID Protection. Fogo de Cho is an Equal Opportunity & E Verify Employer. This position has a fixed rate of 15.00 and is also eligible to receive tips. Additional details regarding tips will be made available during onboarding or upon request.

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Customer Service Representative

60505 Aurora, Illinois Staples

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Job Description

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.

Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers and our people thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.

From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.

Quill is seeking a passionate and experienced Field Sales Coach to join our team! You will play a crucial part in driving mid-market and key account growth by designing and delivering impactful onboarding, training, and coaching programs for our internal and third-party field sales teams. You will partner closely with Sales Leadership and cross-functional teams, along with influencing product development including AI powered resources.

This position is ideal for someone who thrives on empowering others, fostering collaboration, and bringing innovative ideas to life. If you are skilled in upskilling sellers, driving their performance and aligning training with business goals, we want to hear from you!

This position will require travel 1 time per month (may be for several days) and ability to work onsite at our Lincolnshire, IL location at least 4 days / week if not traveling.

What youll be doing:

  • Design and deliver structured onboarding programs for third-party feet on the street (FOTS) sales representatives.
  • Lead onboarding and ongoing training for internal field sales reps, focusing on acquiring mid-market and key accounts.
  • Train field sales teams on CRM, quoting tools, digital platforms, and other essential technologies.
  • Facilitate call coaching sessions with actionable feedback to improve conversion, upselling, and closing skills.
  • Partner with Sales Leadership to define success benchmarks and equip reps to meet their KPIs.
  • Develop field-ready playbooks, pitch decks, and objection-handling guides tailored to customer segments.
  • Drive alignment between training content and real-world field execution through continuous feedback loops.
  • Collaborate with Merchandising, Marketing, and Sales Operations to ensure messaging, tools, and systems are integrated into training.
  • Analyze performance data to identify knowledge gaps and deliver targeted refresher or upskilling sessions.
  • Support territory ramp-up plans by tailoring onboarding journeys based on market and representative experience.
  • Actively participate in ride-alongs, shadowing, and sales calls to observe and enhance seller performance.
  • Provide sales rep feedback to improve UX related to digital tool enhancements and usability.
  • Host regular workshops, virtual sessions, and field huddles to drive continuous learning and collaboration.
  • Support wider Coaching and L&D for Business-wide training or program rollouts.
  • Travel required: 1 visit per month to a Field Sales territory for FOTS campaign launch and onboarding, with flexibility for additional travel as business needs dictate.

What you bring to the table:

  • Deep understanding of field sales dynamics and channel selling.
  • Ability to articulate and leverage sales coaching methodology and apply within various team focuses.
  • Strong facilitation and public speaking skills for both live and virtual audiences.
  • Empathetic listener with the ability to coach reps of varying skill levels and backgrounds.
  • Data-driven mindset and use of performance metrics to guide coaching decisions.
  • Curious and adaptable, comfortable navigating fast-changing tech and business environments.
  • High emotional intelligence, allowing you to quickly build trust across internal and external teams.
  • Proactive communicator, delivering clear and actionable feedback.
  • Skilled in simplifying complex systems and processes for a range of learner audiences.
  • Organized and resourceful, able to manage multiple training rollouts across different regions or teams.
  • Collaborate cross-functionally with Sales, Operations, Marketing, and Product stakeholders.
  • Think creatively, using real-world examples and storytelling to make training come alive.
  • Possess strong written and visual communication skills to aid in developing engaging training materials.

Whats needed- Basic Qualifications

  • 4+ years of sales experience.

Whats needed - Preferred Qualifications:

  • 2+ years of experience in coaching, training or adult learning / education
  • Demonstrated experience dealing with adversity and showing a result-oriented mindset while having the ability to have crucial conversations.
  • Deep understanding of field sales processes, routines, and incentives and how to maximize team performance within that framework.
  • Demonstrated experience using key tools, systems, and reporting effectively while meeting requested deadlines and deliverables.
  • Experience and proficiency with Salesforce.com.
  • Ability to work onsite at our Lincolnshire, IL location at least 4 days / week and travel once per month.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

#LI-MK1

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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Customer Service Representative

60179 Hoffman Estates, Illinois R1 RCM

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Job Description

Customer Service Representative

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.

To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.

Here's what you can expect working in Patient Registration (Customer Service):

  • Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
  • Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
  • Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
  • A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

Requirements:

  • High School Diploma or GED
  • Excellent customer service experience

The healthcare system is always evolving and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.

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Customer Service Representative

60564 Naperville, Illinois Staples

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Staples is business to business. Youre what binds us together.

Quill, a trusted Staples brand since 1998, offers you the chance to shape the future of strategic accounts through innovation, leadership, and a commitment to long-term customer success.

As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated to managing our largest and most strategically significant customer accounts. This is a highly visible role where youll drive sales strategy execution, talent development, and operational rigor in a collaborative, fast-paced environment. Youll play a pivotal role in maintaining C-suite relationships and steering high-stakes engagements that boost revenue growth across diverse industries and verticals.

What youll be doing:

  • Lead, coach, and inspire a team of inside sales professionals focused on managing Quills largest, most complex key accounts
  • Execute data-driven strategies, aligning account-level plans with broader portfolio objectives to maximize impact and revenue accountability (over $100 million annually)
  • Analyze customer and portfolio P&Ls to uncover performance trends, margin gaps, and untapped revenue opportunities
  • Develop and implement innovative, tailored approaches for account-specific challenges and profitable growth
  • Guide the team through high-stakes C-suite relationship management, multi-level negotiations, and long-term value positioning
  • Set and monitor team sales targets, KPIs, and performance metrics to drive results across high-value accounts
  • Foster a collaborative, inclusive culture that champions professional development and empowers talent
  • Attend customer appointments, business reviews, and industry events (up to 15% travel required nationally) to strengthen partnerships
  • Leverage tools like Salesforce, Power BI, and Monday.com to ensure visibility, drive accountability, and optimize sales processes
  • Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact
  • Support recruiting, hiring, onboarding, and long-term development of sales talent.
  • Proactively provide feedback and recommendations to leadership to evolve team strategy, tools, and performance models
  • Facilitate evaluations, reviews, and performance plans while maintaining proper documentation

What you bring to the table:

  • Proven leadership experience building and developing high-performing B2B sales teams, preferably in key account or enterprise environments
  • Deep expertise in strategic sales and managing large, complex accounts with a focus on consultative, solution-based selling
  • Demonstrated success in executive-level negotiations and multi-site account planning
  • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite
  • Exceptional communication, coaching, and interpersonal skills
  • Natural cross-functional collaborator who aligns with Marketing, Customer Success, Strategy, and Operations
  • Track record of fostering a high-engagement, inclusive culture and driving measurable team performance
  • Ability to thrive in a fast-paced, performance-driven environment that requires cross-functional collaboration and adaptability
  • Willingness and ability to travel up to 15% for customer meetings, reviews, and industry events across the US
  • Passion for developing talent, driving enterprise growth, and championing customer success

Whats needed- Basic Qualifications

  • Bachelors degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)
  • 7+ years of B2B sales experience with a focus on strategic or key account management
  • 4+ years of experience leading and developing high-performing sales teams, preferably in inside sales or enterprise sales
  • Demonstrated track record managing complex sales cycles, executive negotiations, and multi-site accounts
  • Strong proficiency with CRM and sales tools such as Salesforce, Power BI, and Microsoft Office Suite
  • Willingness to travel up to 15% nationally

Whats needed - Preferred Qualifications:

  • Experience managing key accounts in a multi-vertical or multi-location B2B sales environment
  • Background in inside sales leadership with demonstrated success in high-value, complex accounts
  • Expertise in consultative and solution-based selling within industries such as property management, industrial, or mid-market commercial sectors
  • Strong background in sales forecasting, territory planning, and strategic account development
  • Proven success in coaching teams through C-suite engagements and high-stakes negotiations
  • Proven collaboration with cross-functional teams (Marketing, Customer Service, Sales Strategy) on integrated go-to-market plans
  • Track record of building inclusive, high-engagement team cultures that retain top talent and deliver consistent results

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
  • Base salary $0,000 to 115,000 DOE, plus sales bonus
At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
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Customer Service Representative

60090 Wheeling, Illinois Waterway Carwash

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Overview:

Waterway is hiring Customer Service Associates at our Skokie location! Join our Team - Every day is an opportunity to Shine!

Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!

You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!

Compensation: Average is $21 per hour (base pay + sales bonuses).

Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.

Location: Waterway Skokie - 9208 Skokie Blvd. Skokie, IL 60077 . Other locations across Chicago available.

What else you'll enjoy:

  • People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
  • Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
  • Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
  • Flexible Scheduling - variable schedules built around your availability.
  • Perks and Discounts - free carwashes plus fuel and retail store discounts
  • Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
  • Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.

Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!

Qualifications:

What you need:

  • Be friendly and engaging! A positive attitude and a will to succeed!
  • No experience required. Experience in customer service, retail, or sales preferred.

Minimum Requirements:

  • Current and valid drivers license;
  • Professional demeanor, behavior, and appearance in accordance with company policy;
  • Ability to perform all essential functions safely without endangering oneself or others;
  • Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
  • Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
  • Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:

What You'll Do - The Details:

  • Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
    • Car Washes identify customer needs and present complimentary solutions.
    • Clean Car Club memberships identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
    • Additional purchase options enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
  • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
    • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
    • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
  • Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
  • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
  • Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions

  • Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
  • Perform various transactional functions to meet customer demand and store staffing needs.
  • Various other functions as identified and directed by management.
Physical Requirements:

Work Environment/Physical Demands

  • Environmental may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
  • Physical periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
  • Vision and Hearing Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
  • Language must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
  • Cognitive perform arithmetic calculations and operate data entry devices.
  • Attendance maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:

If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

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Customer Service Representative

60290 Chicago, Illinois Pls Financial Services, Inc.

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Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and s Customer Service, Customer Service Representative, Representative, Store Manager, Retail

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Customer Service Representative

60159 Schaumburg, Illinois Solera, Inc.

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Customer Service Representative - Schaumburg, IL

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation.

The Role

We are looking for an experienced and energetic Customer Service Representative who ranks in the top quartile among their peers. Someone who has a highly competitive and entrepreneurial mindset that is wired with a team-first attitude, has no problem rolling up their sleeves to execute their missions, and can modulate between leading and following as needed. You will serve as the Customer Service Representative.

What You'll Do
  1. Resolve all issues received via telephone or email for all HyperQuest services in an expedited manner
  2. Consistently handle customer contacts in full conformance with defined process requirements and quality standards
  3. Collaborate with all HyperQuest teams to ensure proper claims handling
  4. Answer specific questions received from insurance carriers, vehicle owners, and auto repair facilities, regarding claim reviews performed by HQ claims specialists
  5. Create, expedite, or cancel claim transactions as appropriate based on interaction with insurance carriers, vehicle owners, and auto repair facilities
  6. Consistently meet or exceed individual performance goals
  7. Take appropriate actions to address any/all noted areas for improvement
  8. Coordinate tasks internally and externally, to assist in progressing claims through the Managed Repair process
  9. Assist with the coordination of rental vehicles during repair process to ensure a quality customer experience
  10. Troubleshoot with stakeholders regarding technical issues and resolve, or escalate as appropriate
What You'll Bring
  • Minimum High School Diploma or Equivalent
  • Ability to concurrently communicate telephonically and type
  • Ability to meet and possibly exceed department goals and guidelines
  • Willingness to cross-train in other platforms
  • Determination to satisfy customer needs
  • Excellent communication skills pleasant speaking voice, can communicate clearly and effectively, verbally, in writing, and by electronic communications with both internal and external customers
  • Ability to multi-task in a fast-paced, stressful environment
  • Excellent interpersonal skills, judgment and decision-making skills (always displaying a positive attitude)
  • Ability to handle interactions in a diplomatic manner
  • Strong attention to detail
  • Proficient bilingual (English/Spanish) language skills are considered a plus
  • Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard
  • Ability to remain alert and focused during the workday
  • All other related and/or additional responsibilities that may be required or assigned

Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship.

SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

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Customer Service Representative

60805 Evergreen Park, Illinois Circle K

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Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Hiring Range: $16.00 to $16.25

Circle K is an Equal Opportunity Employer

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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Customer Service Representative

60505 Aurora, Illinois Tower Loan

Posted today

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Job Description

Join Our Team

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

Customer Service Representative (CSR)

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.

This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!

In the Role

  • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
  • Receive and process payments in customer accounts.
  • Market to current, former, and potential customers to drive loan production.
  • Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
  • Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
  • Process loan applications and collect payments due.
  • Perform all other duties as assigned.

Required

  • High School Diploma or GED
  • Must have a valid driver's license and reliable vehicle

Preferred

  • Cash Handling, Sales, or Customer Service experience

Location: On-Site

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.

Who We Are

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!

Other team member benefits include:

  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.

With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.

At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!

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