556 Customer Service jobs in Lithia Springs
Customer Service Representative
Posted today
Job Viewed
Job Description
Company: Controls Inc. (“Controls” or “Company”)
Job Title: Customer Service Representative
Reports to: General Manager
Position Summary
The CSR plays an important role in interacting professionally with customers when they have questions or concerns. The right candidate will handle complaints, resolve any issues with a customer-first business mentality, process customer estimates and orders, and assist sales and field service engineers with diary appointments and customer visits, maintaining the data in the CRM system. The role is based out Controls Inc. office in Tucker (GA) and will report to the General Manager.
Key Responsibilities
- Serve as liaison and point of contact for technical support while ensuring that customer questions and enquiries are promptly addressed;
- Resolve product/service issues, troubleshooting problems and provide ongoing technical assistance to customers;
- Prepare estimates, proposals, technical documentation and follow up with prospective customers;
- Generate and send order confirmations to customers;
- Collaborate with other departments to resolve customer issues and concerns, escalating complex customer issues to the appropriate department or manager as needed;
- Continuously improve knowledge of products and services;
- Accurately document customer interactions and maintain detailed records;
- Communicate effectively with customers and keep them informed on the progress of their orders throughout the entire sales process, from inquiry through to delivery;
- Collect and analyze customer feedback;
- Develop and document knowledge into helpful content;
- Tracking customer service KPIs and metrics;
- Coordinate and schedule the field service engineers for equipment testing, installation, commissioning, calibration and repairs;
- Ensure service reports are submited by FSEs in a timely manner and submit them to Accounting to invoice;
- Respond to customer requests to return products, to include, but not limited to investigation, repair or reported defect, re-calibration or configuration, RMA process and maintain accurate records of all returns;
- Ensure effective co-ordination between sales, engineering, manufacturing, service dept to ensure seamless service and customer satisfaction;
- Support invoicing, AR collections, placing of purchase orders, processing supplier invoices and other finance-related tasks (AP and AR);
- Other duties as may be assigned by the company from time to time;
Experience, Skills and Education
- High school diploma or equivalent;
- Minimum of 3 years proven work experience in a similar role, ideally within the construction or testing industries;
- Ability to manage multiple tasks and prioritize workload effectively;
- Customer orientation and ability to adapt/respond to different types of characters;
- Excellent organizational skills with attention to detail, ability to meet deadlines under pressure;
- Proficiency in CRM software, Microsoft Office Suite (Word, Excel, PowerPoint), ERP (NetSuite);
- Strong interpersonal and communication skills for interacting with clients, colleagues and service providers;
- Customer-focused with a positive attitude and strong problem-solving skills;
Company Background
Controls is a market leader in the construction materials testing industry. Headquartered in Milan, Italy with five international branch offices, over 100 distributors worldwide and a dedicated team of highly experienced and knowledgeable specialists, we offer the largest and most capable technical sales and support network in the industry.
Customer Service Representative

Posted 1 day ago
Job Viewed
Job Description
We're looking for a dedicated Customer Experience Agent who thrives on building strong relationships with customers and delivering exceptional service. In this role, you'll engage directly with our clients to ensure a positive experience that encourages loyalty and repeat business.
**Schedule:** Monday through Friday (onsite)
**Available Shifts:**
+ 8:00 AM - 5:00 PM
+ 9:00 AM - 6:00 PM
+ 11:00 AM - 8:00 PM
**QUALIFICATIONS**
**Basic Qualifications:**
+ High school diploma or equivalent
+ At least 1+ year working in a Customer Service function or related skill
+ Customer centric and technically savvy
+ Ability to type 30 -40wpm
+ Reliable transportation
**Preferred Qualifications:**
+ Restaurant supply/commercial food service experience
**Professional Skills:**
+ Superior time-management skills.
+ Ability to multi-task and stay focused on critical objectives.
+ A positive, can-do attitude is a must.
+ Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
+ Ability to write short correspondence.
+ Ability to accurately spell.
+ Ability to speak and write English in a clear, understandable manner.
+ Ability to accurately follow detailed procedures and processes.
+ Ability to work with a diverse group of people.
+ Ability to work comfortably under pressure.
+ Ability to work independently and with a group on various on-going projects simultaneously.
+ Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
+ Ability to concentrate for extended periods of time.
+ Excellent oral and written communication skills.
+ Ability to plan and organize time and projects efficiently.
+ Excellent critical thinking and problem solving skills
+ Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
+ Ability to act in an ethical, honest and professional manner at all times.
+ Desire to work independently as well as in a team environment.
+ Maintain discretion with all company information regarding customers, pricing, products, and procedures.
**Physical Demands and Working Conditions:**
+ Must be able to sit for prolonged periods of time.
+ Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
+ Must be able to look at a computer screen for prolonged periods of time and type.
+ Requires the ability to read written instructions, reports and other documentation.
+ Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
+ The employee frequently is required to talk or hear.
+ The noise level in the work environment is usually light to moderate
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
**Applicants must be currently authorized to work in the United States.**
#LI- EJ1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Customer Service Representative

Posted 1 day ago
Job Viewed
Job Description
We're looking for a dedicated Customer Experience Agent who thrives on building strong relationships with customers and delivering exceptional service. In this role, you'll engage directly with our clients to ensure a positive experience that encourages loyalty and repeat business.
**Schedule:** Monday through Friday (onsite)
**Available Shifts:**
+ 8:00 AM - 5:00 PM
+ 9:00 AM - 6:00 PM
+ 11:00 AM - 8:00 PM
**QUALIFICATIONS**
**Basic Qualifications:**
+ High school diploma or equivalent
+ At least 1+ year working in a Customer Service function or related skill
+ Customer centric and technically savvy
+ Ability to type 30 -40wpm
+ Reliable transportation
**Preferred Qualifications:**
+ Restaurant supply/commercial food service experience
**Professional Skills:**
+ Superior time-management skills.
+ Ability to multi-task and stay focused on critical objectives.
+ A positive, can-do attitude is a must.
+ Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
+ Ability to write short correspondence.
+ Ability to accurately spell.
+ Ability to speak and write English in a clear, understandable manner.
+ Ability to accurately follow detailed procedures and processes.
+ Ability to work with a diverse group of people.
+ Ability to work comfortably under pressure.
+ Ability to work independently and with a group on various on-going projects simultaneously.
+ Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
+ Ability to concentrate for extended periods of time.
+ Excellent oral and written communication skills.
+ Ability to plan and organize time and projects efficiently.
+ Excellent critical thinking and problem solving skills
+ Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
+ Ability to act in an ethical, honest and professional manner at all times.
+ Desire to work independently as well as in a team environment.
+ Maintain discretion with all company information regarding customers, pricing, products, and procedures.
**Physical Demands and Working Conditions:**
+ Must be able to sit for prolonged periods of time.
+ Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
+ Must be able to look at a computer screen for prolonged periods of time and type.
+ Requires the ability to read written instructions, reports and other documentation.
+ Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
+ The employee frequently is required to talk or hear.
+ The noise level in the work environment is usually light to moderate
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
**Applicants must be currently authorized to work in the United States.**
#LI- EJ1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Customer Service Representative

Posted 1 day ago
Job Viewed
Job Description
We're looking for a dedicated Customer Experience Agent who thrives on building strong relationships with customers and delivering exceptional service. In this role, you'll engage directly with our clients to ensure a positive experience that encourages loyalty and repeat business.
**Schedule:** Monday through Friday (onsite)
**Available Shifts:**
+ 8:00 AM - 5:00 PM
+ 9:00 AM - 6:00 PM
+ 11:00 AM - 8:00 PM
**QUALIFICATIONS**
**Basic Qualifications:**
+ High school diploma or equivalent
+ At least 1+ year working in a Customer Service function or related skill
+ Customer centric and technically savvy
+ Ability to type 30 -40wpm
+ Reliable transportation
**Preferred Qualifications:**
+ Restaurant supply/commercial food service experience
**Professional Skills:**
+ Superior time-management skills.
+ Ability to multi-task and stay focused on critical objectives.
+ A positive, can-do attitude is a must.
+ Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
+ Ability to write short correspondence.
+ Ability to accurately spell.
+ Ability to speak and write English in a clear, understandable manner.
+ Ability to accurately follow detailed procedures and processes.
+ Ability to work with a diverse group of people.
+ Ability to work comfortably under pressure.
+ Ability to work independently and with a group on various on-going projects simultaneously.
+ Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
+ Ability to concentrate for extended periods of time.
+ Excellent oral and written communication skills.
+ Ability to plan and organize time and projects efficiently.
+ Excellent critical thinking and problem solving skills
+ Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
+ Ability to act in an ethical, honest and professional manner at all times.
+ Desire to work independently as well as in a team environment.
+ Maintain discretion with all company information regarding customers, pricing, products, and procedures.
**Physical Demands and Working Conditions:**
+ Must be able to sit for prolonged periods of time.
+ Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
+ Must be able to look at a computer screen for prolonged periods of time and type.
+ Requires the ability to read written instructions, reports and other documentation.
+ Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
+ The employee frequently is required to talk or hear.
+ The noise level in the work environment is usually light to moderate
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
**Applicants must be currently authorized to work in the United States.**
#LI- EJ1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Customer Service Representative

Posted 1 day ago
Job Viewed
Job Description
We're looking for a dedicated Customer Experience Agent who thrives on building strong relationships with customers and delivering exceptional service. In this role, you'll engage directly with our clients to ensure a positive experience that encourages loyalty and repeat business.
**Schedule:** Monday through Friday (onsite)
**Available Shifts:**
+ 8:00 AM - 5:00 PM
+ 9:00 AM - 6:00 PM
+ 11:00 AM - 8:00 PM
**QUALIFICATIONS**
**Basic Qualifications:**
+ High school diploma or equivalent
+ At least 1+ year working in a Customer Service function or related skill
+ Customer centric and technically savvy
+ Ability to type 30 -40wpm
+ Reliable transportation
**Preferred Qualifications:**
+ Restaurant supply/commercial food service experience
**Professional Skills:**
+ Superior time-management skills.
+ Ability to multi-task and stay focused on critical objectives.
+ A positive, can-do attitude is a must.
+ Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
+ Ability to write short correspondence.
+ Ability to accurately spell.
+ Ability to speak and write English in a clear, understandable manner.
+ Ability to accurately follow detailed procedures and processes.
+ Ability to work with a diverse group of people.
+ Ability to work comfortably under pressure.
+ Ability to work independently and with a group on various on-going projects simultaneously.
+ Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
+ Ability to concentrate for extended periods of time.
+ Excellent oral and written communication skills.
+ Ability to plan and organize time and projects efficiently.
+ Excellent critical thinking and problem solving skills
+ Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
+ Ability to act in an ethical, honest and professional manner at all times.
+ Desire to work independently as well as in a team environment.
+ Maintain discretion with all company information regarding customers, pricing, products, and procedures.
**Physical Demands and Working Conditions:**
+ Must be able to sit for prolonged periods of time.
+ Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
+ Must be able to look at a computer screen for prolonged periods of time and type.
+ Requires the ability to read written instructions, reports and other documentation.
+ Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
+ The employee frequently is required to talk or hear.
+ The noise level in the work environment is usually light to moderate
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
**Applicants must be currently authorized to work in the United States.**
#LI- EJ1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Customer Service Representative

Posted 1 day ago
Job Viewed
Job Description
We're looking for a dedicated Customer Experience Agent who thrives on building strong relationships with customers and delivering exceptional service. In this role, you'll engage directly with our clients to ensure a positive experience that encourages loyalty and repeat business.
**Schedule:** Monday through Friday (onsite)
**Available Shifts:**
+ 8:00 AM - 5:00 PM
+ 9:00 AM - 6:00 PM
+ 11:00 AM - 8:00 PM
**QUALIFICATIONS**
**Basic Qualifications:**
+ High school diploma or equivalent
+ At least 1+ year working in a Customer Service function or related skill
+ Customer centric and technically savvy
+ Ability to type 30 -40wpm
+ Reliable transportation
**Preferred Qualifications:**
+ Restaurant supply/commercial food service experience
**Professional Skills:**
+ Superior time-management skills.
+ Ability to multi-task and stay focused on critical objectives.
+ A positive, can-do attitude is a must.
+ Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
+ Ability to write short correspondence.
+ Ability to accurately spell.
+ Ability to speak and write English in a clear, understandable manner.
+ Ability to accurately follow detailed procedures and processes.
+ Ability to work with a diverse group of people.
+ Ability to work comfortably under pressure.
+ Ability to work independently and with a group on various on-going projects simultaneously.
+ Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
+ Ability to concentrate for extended periods of time.
+ Excellent oral and written communication skills.
+ Ability to plan and organize time and projects efficiently.
+ Excellent critical thinking and problem solving skills
+ Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
+ Ability to act in an ethical, honest and professional manner at all times.
+ Desire to work independently as well as in a team environment.
+ Maintain discretion with all company information regarding customers, pricing, products, and procedures.
**Physical Demands and Working Conditions:**
+ Must be able to sit for prolonged periods of time.
+ Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
+ Must be able to look at a computer screen for prolonged periods of time and type.
+ Requires the ability to read written instructions, reports and other documentation.
+ Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
+ The employee frequently is required to talk or hear.
+ The noise level in the work environment is usually light to moderate
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
**Applicants must be currently authorized to work in the United States.**
#LI- EJ1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Customer Service Representative

Posted 1 day ago
Job Viewed
Job Description
We're looking for a dedicated Customer Experience Agent who thrives on building strong relationships with customers and delivering exceptional service. In this role, you'll engage directly with our clients to ensure a positive experience that encourages loyalty and repeat business.
**Schedule:** Monday through Friday (onsite)
**Available Shifts:**
+ 8:00 AM - 5:00 PM
+ 9:00 AM - 6:00 PM
+ 11:00 AM - 8:00 PM
**QUALIFICATIONS**
**Basic Qualifications:**
+ High school diploma or equivalent
+ At least 1+ year working in a Customer Service function or related skill
+ Customer centric and technically savvy
+ Ability to type 30 -40wpm
+ Reliable transportation
**Preferred Qualifications:**
+ Restaurant supply/commercial food service experience
**Professional Skills:**
+ Superior time-management skills.
+ Ability to multi-task and stay focused on critical objectives.
+ A positive, can-do attitude is a must.
+ Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
+ Ability to write short correspondence.
+ Ability to accurately spell.
+ Ability to speak and write English in a clear, understandable manner.
+ Ability to accurately follow detailed procedures and processes.
+ Ability to work with a diverse group of people.
+ Ability to work comfortably under pressure.
+ Ability to work independently and with a group on various on-going projects simultaneously.
+ Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
+ Ability to concentrate for extended periods of time.
+ Excellent oral and written communication skills.
+ Ability to plan and organize time and projects efficiently.
+ Excellent critical thinking and problem solving skills
+ Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
+ Ability to act in an ethical, honest and professional manner at all times.
+ Desire to work independently as well as in a team environment.
+ Maintain discretion with all company information regarding customers, pricing, products, and procedures.
**Physical Demands and Working Conditions:**
+ Must be able to sit for prolonged periods of time.
+ Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
+ Must be able to look at a computer screen for prolonged periods of time and type.
+ Requires the ability to read written instructions, reports and other documentation.
+ Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
+ The employee frequently is required to talk or hear.
+ The noise level in the work environment is usually light to moderate
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
**Applicants must be currently authorized to work in the United States.**
#LI- EJ1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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Customer Service Representative

Posted 1 day ago
Job Viewed
Job Description
We're looking for a dedicated Customer Experience Agent who thrives on building strong relationships with customers and delivering exceptional service. In this role, you'll engage directly with our clients to ensure a positive experience that encourages loyalty and repeat business.
**Schedule:** Monday through Friday (onsite)
**Available Shifts:**
+ 8:00 AM - 5:00 PM
+ 9:00 AM - 6:00 PM
+ 11:00 AM - 8:00 PM
**QUALIFICATIONS**
**Basic Qualifications:**
+ High school diploma or equivalent
+ At least 1+ year working in a Customer Service function or related skill
+ Customer centric and technically savvy
+ Ability to type 30 -40wpm
+ Reliable transportation
**Preferred Qualifications:**
+ Restaurant supply/commercial food service experience
**Professional Skills:**
+ Superior time-management skills.
+ Ability to multi-task and stay focused on critical objectives.
+ A positive, can-do attitude is a must.
+ Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
+ Ability to write short correspondence.
+ Ability to accurately spell.
+ Ability to speak and write English in a clear, understandable manner.
+ Ability to accurately follow detailed procedures and processes.
+ Ability to work with a diverse group of people.
+ Ability to work comfortably under pressure.
+ Ability to work independently and with a group on various on-going projects simultaneously.
+ Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
+ Ability to concentrate for extended periods of time.
+ Excellent oral and written communication skills.
+ Ability to plan and organize time and projects efficiently.
+ Excellent critical thinking and problem solving skills
+ Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
+ Ability to act in an ethical, honest and professional manner at all times.
+ Desire to work independently as well as in a team environment.
+ Maintain discretion with all company information regarding customers, pricing, products, and procedures.
**Physical Demands and Working Conditions:**
+ Must be able to sit for prolonged periods of time.
+ Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
+ Must be able to look at a computer screen for prolonged periods of time and type.
+ Requires the ability to read written instructions, reports and other documentation.
+ Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
+ The employee frequently is required to talk or hear.
+ The noise level in the work environment is usually light to moderate
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
**Applicants must be currently authorized to work in the United States.**
#LI- EJ1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Customer Service Representative

Posted 1 day ago
Job Viewed
Job Description
We're looking for a dedicated Customer Experience Agent who thrives on building strong relationships with customers and delivering exceptional service. In this role, you'll engage directly with our clients to ensure a positive experience that encourages loyalty and repeat business.
**Schedule:** Monday through Friday (onsite)
**Available Shifts:**
+ 8:00 AM - 5:00 PM
+ 9:00 AM - 6:00 PM
+ 11:00 AM - 8:00 PM
**QUALIFICATIONS**
**Basic Qualifications:**
+ High school diploma or equivalent
+ At least 1+ year working in a Customer Service function or related skill
+ Customer centric and technically savvy
+ Ability to type 30 -40wpm
+ Reliable transportation
**Preferred Qualifications:**
+ Restaurant supply/commercial food service experience
**Professional Skills:**
+ Superior time-management skills.
+ Ability to multi-task and stay focused on critical objectives.
+ A positive, can-do attitude is a must.
+ Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.
+ Ability to write short correspondence.
+ Ability to accurately spell.
+ Ability to speak and write English in a clear, understandable manner.
+ Ability to accurately follow detailed procedures and processes.
+ Ability to work with a diverse group of people.
+ Ability to work comfortably under pressure.
+ Ability to work independently and with a group on various on-going projects simultaneously.
+ Must be able to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, division, and percentage functions.)
+ Ability to concentrate for extended periods of time.
+ Excellent oral and written communication skills.
+ Ability to plan and organize time and projects efficiently.
+ Excellent critical thinking and problem solving skills
+ Ability to exchange and furnish information requiring detailed explanations and maintain active discussions with customers and other work groups.
+ Ability to act in an ethical, honest and professional manner at all times.
+ Desire to work independently as well as in a team environment.
+ Maintain discretion with all company information regarding customers, pricing, products, and procedures.
**Physical Demands and Working Conditions:**
+ Must be able to sit for prolonged periods of time.
+ Must be able to bend, reach and stoop occasionally to reach file cabinets, boxes, etc.
+ Must be able to look at a computer screen for prolonged periods of time and type.
+ Requires the ability to read written instructions, reports and other documentation.
+ Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
+ The employee frequently is required to talk or hear.
+ The noise level in the work environment is usually light to moderate
+ To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
**Applicants must be currently authorized to work in the United States.**
#LI- EJ1
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Customer Service Representative

Posted 1 day ago
Job Viewed
Job Description
About the Role We are recruiting motivated and detail-oriented Customer Service Representatives for a contract, ongoing assignment in a high-volume call center. If you enjoy solving problems, providing excellent customer support, and working in a fast-paced environment, this role is for you! Key Responsibilities: Handle 50 to 80 inbound and outbound calls daily, ensuring a detail oriented and positive customer experience. Respond to inquiries, resolve issues, and provide accurate information about products, services, or policies. Document all customer interactions in an internal database. Collaborate with team members to meet key performance indicators (KPIs) and service-level agreements (SLAs). Proactively identify opportunities to enhance customer satisfaction and suggest best practices for handling common inquiries. Qualifications Needed: Previous customer service experience in a high-volume call center required. Sales or upselling experience. Strong communication skills, both verbal and written. Excellent problem-solving abilities and high attention to detail. Comfortable working in a fast-paced, dynamic environment. Familiarity with customer relationship management (CRM) tools is advantageous. Requirements Previous customer service experience, preferably in a high volume call center. Sales experience Strong email and phone communication. Comfortable in a fast paced environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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