186 Customer Service jobs in Lititz
Customer Service Representative
Posted today
Job Viewed
Job Description
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. The position is directly responsible for creating an effortless customer experience for external and internal customers by phone or email. The position is also directly responsible for product inquiries, appointment scheduling, and verification, providing support to our branches and field partners, as well as customer conflict resolution and escalation. The position takes ownership of customer issues and provides complete end-to-end issue resolution by utilizing the resources available.
THIS OFFICE HAS MOVED. Our new office is located at 4139 Oregon Pike, Suite 301, Ephrata, PA 17522.
Essential Duties & Responsibilities:- Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
- Collects and enters orders for new or additional products or services.
- Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Perform other duties assigned by management.
- High school diploma or equivalent.
- Customer service experience required.
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
- Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
- Performs other duties as assigned.
- Prolonged periods sitting at a desk and working on a computer.
- Excellent pay
- Medical, dental, vision
- Company paid life insurance
- Company paid short-term disability
- 401K with employer match
- Paid vacation and company holidays
- Training and Career Development
- Company vehicle (if job applicable)
- Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Pye-Barker Fire and Safety is an Equal Opportunity Employer
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non ExemptJOB SUMMARY:To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities.ESSENTIAL JOB FUNCTIONS:1) Promote customer goodwill by providing high standards of customer service.2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.5) Delegate responsibilities to cashiers as prescribed by store management.6) Conduct training programs for new associates, as well as associates already on board.7) Assist cashiers with price checks.8) Keep store management and scan coordinator informed of all pricing problems.9) Assist customers with returned merchandise, over rings, and overcharges.10) Approve customer checks and enforce check cashing policies.11) Maintain a regular cleaning schedule and overall good housekeeping of the front end.12) Order and control front end supplies (register paper, ribbons, etc.)13) Greet and customers and be observant of people in the store.14) Abide by all company policies as stated in the Employee Handbook.SUPPLEMENTAL JOB FUNCTIONS:1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor.MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:1) Strong oral and written communication skills for dealing with customers, employees, and Vendors.2) Strong analytical and mathematics skills for conducting accurate audits.3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.
What You'll Be Doing:
+ Provide excellent customer service via phone, email, and in person
+ Respond to customer inquiries, resolve issues, and provide product/service information
+ Accurately document all customer interactions in internal systems
+ Collaborate with internal teams to ensure customer needs are met
+ Handle order entry, account updates, and general administrative support as needed
+ Assist with special projects and support team initiatives as assigned
Requirements
Previous experience in a customer-facing or administrative role preferred
Strong communication and interpersonal skills
Ability to stay organized, prioritize tasks, and follow through
A problem-solving mindset with a positive attitude
Bachelor's Degree is a plus.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
As a Call Center Representative at one of our top clients, you'll be responsible for providing top-tier customer service through inbound and outbound calls. You'll assist customers with rental reservations, roadside assistance, billing inquiries, and general support in a fast-paced, team-oriented environment.
*Note this shift is from 11:30am-8pm IN PERSON* There is potential to shift schedules after 4-6 months.
Additional responsibilities include:
+ Handle incoming sales and customer service calls in our busy Corporate Sales Center
+ Explain sales procedures and respond to inquiries
+ Input customer information into the Salesforce.com database
+ Coordinate work with departments including Titles, Tax, and Asset Management
+ Interact with internal Penske departments and field locations
+ Assist with sales transactions and related administrative work
+ Various duties as assigned to support the efficient operation of the Sales Center
+ Other duties as assigned by the supervisor
Qualifications:
+ High school diploma or equivalent preferred.
+ Strong customer service and communication skills.
+ Ability to work outdoors and in a team environment.
+ Basic computer skills are a plus.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Reading,PA.
Application Deadline
This position is anticipated to close on Oct 13, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative
Posted 7 days ago
Job Viewed
Job Description
We are looking for a dedicated Customer Service Representative in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and resolving service issues. This position offers an opportunity to work in a dynamic environment while supporting key business operations.
Responsibilities:
- Handle inbound and outbound calls to address customer inquiries professionally and efficiently.
- Identify and resolve customer service issues within your designated area of authority.
- Escalate complex issues outside of your scope to the appropriate department for resolution.
- Maintain detailed records of all customer interactions and inquiries.
- Monitor trends in customer service issues and communicate them to support root cause analysis.
- Perform other duties as assigned by the supervisor to support the team.
Requirements
- Proven experience in customer service, call center operations, or a related field.
- Strong proficiency in Microsoft Word and Excel.
- Ability to handle inbound and outbound calls with professionalism.
- Skilled in data entry and order processing.
- Detail-oriented with the ability to maintain accurate records.
- Capacity to manage multiple tasks and adapt to changing priorities.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative
Posted 9 days ago
Job Viewed
Job Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
**Summary:**
+ Responsibilities include but are not limited to scheduling, patient registration and insurance validation, order entry, and administrative support. Customer Service Representatives act as the first line resource for patients and guests.
**Responsibilities:**
+ Registration
+ Performs complete and accurate patient registration included but not limited to walk in, check-in, and/or scheduled.
+ Ability to resolve work queue issues and missing registration items via electronic medical record.
+ Supports inbound and outbound calls to or from patients, guests, or appropriate parties as needed to provide services.
+ Demonstrates ability to successfully adapt and perform during times of increased volumes.
+ Patient Liability and Point of Service Collections
+ Understands and supports Point of Service Collections. Performs all necessary functions needed to collect patient obligations.
+ Refers patient to appropriate person for questions regarding
+ collections, insurance coverages, and financial assistance.
+ E-Health Record Verification
+ Verifies patient, guarantor, coverage and hospital account information upon arrival for walk-in patient or scheduled appointments.
+ Performs required referral/authorization processes and enters orders for applicable tests.
+ Compliance/Regulatory
+ Completes documentation for compliance and regulatory needs and/or release of orders
+ Retains knowledge and abides by all regulatory requirements pertaining to duties of position and overall operation of the Hospital (as applicable).
**Education or Equivalent Experience:**
+ H.S. Diploma/GED (Required)
+ Education Specialization:High School diploma or equivalentEquivalent Experience:-1+ years One (1) year experience with basic keyboarding, personal computer use, and other office setting equipment-A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program-1+ years One (1) year of clerical, customer service, or administrative support experience in a highly customer-oriented organization preferred.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER:
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
+ Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
+ Accepting payments from customers, researching customer billing inquiries and updating customer account information.
+ Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
**What we need from you:**
+ 2 years of high volume Customer Service experience
+ Experience with Microsoft Word, Excel and Outlook
+ Excellent verbal and written communication skills
**What you'll get from us:**
+ Competitive Compensation
+ 401(K) with company match; let us help you save for your future
+ Healthcare; Medical, Dental, Vision
+ Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
+ Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
Remarketing Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
Penske is looking for customer focused individuals who will thrive on helping our customers and supporting our sales associates in a fast-paced environment. Our sales transactions are completed through our Corporate Sales Center via inbound and outbound phone calls amongst our vast existing customer base and new daily inquirers. There are many opportunities for growth inside the department and our company as a whole for those who excel in this role. Candidates with some customer service experience who are looking to grow into an inside sales related role in our Remarketing organization are encouraged to apply. Penske offers a competitive base salary and a comprehensive benefits package.
**Major Responsibilities:**
- Handle incoming sales and customer service calls in our busy Corporate Sales Center
- Explain sales procedures and respond to inquiries
- Input customer information into the Salesforce.com database
- Coordinate work with departments including Titles, Tax, and Asset Management
- Interact with internal Penske departments and field locations
- Assist with sales transactions and related administrative work
- Various duties as assigned to support the efficient operation of the Sales Center
- Other duties as assigned by the supervisor
**Qualifications:**
- At least 1 year of experience in a customer service role either in a Call Center environment or in a customer facing / retail environment is required
- High school diploma or equivalent required
- Associates or Bachelors Degree preferred
- Some level of sales experience or sales skills is preferred
- Possess strong people skills and highly service oriented
- Professional telephone presence required
- Excellent written and oral communication and interpersonal skills required
- Strong multi-tasking and organizational skills required
- Ability to work in a fast-paced environment and remain accurate required
- Proficiency with computers including Microsoft and Windows based programs
- Willingness to work in a call center environment required
- Fluency in Spanish desirable
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required
**Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
**About Penske Truck Leasing/Transportation Solutions**
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Other Corporate
Job Family: Operations
Address: ATTN: VCL REMARKETING 2561 Bernville Rd
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID: