374 Customer Service jobs in Longwood
Customer Service Representative
32885 Orlando, Florida
David's Bridal, LLC.
Posted 8 days ago
Job Viewed
Job Description
BEST. JOB. EVER!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
Physical Demands :
Education & Credentials:
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $ 15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $ 15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
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0
Customer Service Representative
32819 Orlando, Florida
Costco
Posted 13 days ago
Job Viewed
Job Description
Job Description
Assists Costco members via inbound calls and chat. Which can include, but not limited to, researching membership issues, product information and safety questions, support with membership and billing, Executive Rewards questions, and recording member suggestions and other feedback, using multiple systems simultaneously to provide excellence in member service.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
Assists Costco members via inbound calls and chat. Which can include, but not limited to, researching membership issues, product information and safety questions, support with membership and billing, Executive Rewards questions, and recording member suggestions and other feedback, using multiple systems simultaneously to provide excellence in member service.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.
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1
CUSTOMER SERVICE REPRESENTATIVE
32806 Orlando, Florida
YKK AP America Inc.
Posted today
Job Viewed
Job Description
Our company culture is built upon YKK's philosophy called the CYCLE OF GOODNESS. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.
**Position Summary**
The purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services.
**Essential Functions and Key Responsibilities**
+ Communicates with customers by phone or in person and receive orders.
+ Performs order entry by keying purchase information into the computer program.
+ Handles and resolves customer complaints and billing issues.
+ Acts as liaison between customers, sales group, and manufacturing facility.
+ Assists customers with the pricing of standard materials.
+ May solicit sales of new or additional products.
+ Other duties may be assigned.
**Qualifications and Skill Requirements**
+ High school diploma or GED, with 2 years as a Customer Service Representative preferably in the manufacturing, glass, glazing or architectural building materials industry; or equivalent combination of education and experience.
+ Be vigilant about safety.
+ Quality - conscious, oriented to excellence.
**Recruiter Contact:**
**ASHLEY LITTLE**
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window) .
YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at ( ) . Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.
Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law.
**For candidates applying for positions in the state of California**
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act ( , San Diego County Fair Chance Ordinance ( , San Francisco Fair Chance Ordinance ( , City of Los Angeles' Fair Chance Initiative for Hiring Ordinance ( , and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
**Notice on Recruitment Fraud**
At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.
If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ; 2) file a complaint with the U.S. Federal Trade Commission: ( ; and/or 3) file a report with your local law enforcement agency immediately.
**Position Summary**
The purpose of this position is to interact with internal and external customers to provide information in response to inquiries about accounts, orders, products, and services.
**Essential Functions and Key Responsibilities**
+ Communicates with customers by phone or in person and receive orders.
+ Performs order entry by keying purchase information into the computer program.
+ Handles and resolves customer complaints and billing issues.
+ Acts as liaison between customers, sales group, and manufacturing facility.
+ Assists customers with the pricing of standard materials.
+ May solicit sales of new or additional products.
+ Other duties may be assigned.
**Qualifications and Skill Requirements**
+ High school diploma or GED, with 2 years as a Customer Service Representative preferably in the manufacturing, glass, glazing or architectural building materials industry; or equivalent combination of education and experience.
+ Be vigilant about safety.
+ Quality - conscious, oriented to excellence.
**Recruiter Contact:**
**ASHLEY LITTLE**
YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law. Learn more about the E-Verify program (Opens in a new window) .
YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at ( ) . Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.
Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law.
**For candidates applying for positions in the state of California**
YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act ( , San Diego County Fair Chance Ordinance ( , San Francisco Fair Chance Ordinance ( , City of Los Angeles' Fair Chance Initiative for Hiring Ordinance ( , and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
**Notice on Recruitment Fraud**
At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.
If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ; 2) file a complaint with the U.S. Federal Trade Commission: ( ; and/or 3) file a report with your local law enforcement agency immediately.
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2
Customer Service Representative
32806 Orlando, Florida
Sysco
Posted today
Job Viewed
Job Description
**RESPONSIBILITIES**
+ Proactively communicate to all parties to exceed internal and external customer's expectations.
+ Able to handle escalated non-management issues
+ Respond timely and accurately to all internal and external customer correspondence along with thorough documentation.
+ Receives internal and external customer requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information and routes the request to the proper person.
+ Demonstrates ownership of internal and external customer requests with follow through, documentation and complete resolution.
+ Assists in returns and replacements as needed.
+ Analyzes transactions, corrects records, and adjusts errors.
+ Provide accurate information regarding pricing and availability of in-stock items.
+ Resolves internal and external customer questions related to orders, places orders where opportunity is present.
+ Maintains 90% minimum average in customer service and sales area quality assurance reviews.
+ Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required
+ Remain current with product knowledge by attending vendor meetings/training and participating in provided training/education.
+ Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
+ Proactively identify and communicate areas of department, training and process improvements needed and for areas of company growth
+ Participate in training support of CSRI where needed.
+ Report any system or product inaccuracies timely.
+ Manage time effectively, meet personal and goals and work effectively with other members of the distribution team.
+ Follow company policies and procedures.
+ Performs other all duties as assigned.
+ Receive and released PO's for the OPCo's
+ Run monthly reports for a contract pricing
+ Updating and upload monthly pricing for every contract and deal screens
**Qualifications:**
Education: High School Diploma
Experience: 1 year of related experience
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
+ Proactively communicate to all parties to exceed internal and external customer's expectations.
+ Able to handle escalated non-management issues
+ Respond timely and accurately to all internal and external customer correspondence along with thorough documentation.
+ Receives internal and external customer requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information and routes the request to the proper person.
+ Demonstrates ownership of internal and external customer requests with follow through, documentation and complete resolution.
+ Assists in returns and replacements as needed.
+ Analyzes transactions, corrects records, and adjusts errors.
+ Provide accurate information regarding pricing and availability of in-stock items.
+ Resolves internal and external customer questions related to orders, places orders where opportunity is present.
+ Maintains 90% minimum average in customer service and sales area quality assurance reviews.
+ Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required
+ Remain current with product knowledge by attending vendor meetings/training and participating in provided training/education.
+ Manage time effectively, meet personal goals and work effectively with other members of the distribution team.
+ Proactively identify and communicate areas of department, training and process improvements needed and for areas of company growth
+ Participate in training support of CSRI where needed.
+ Report any system or product inaccuracies timely.
+ Manage time effectively, meet personal and goals and work effectively with other members of the distribution team.
+ Follow company policies and procedures.
+ Performs other all duties as assigned.
+ Receive and released PO's for the OPCo's
+ Run monthly reports for a contract pricing
+ Updating and upload monthly pricing for every contract and deal screens
**Qualifications:**
Education: High School Diploma
Experience: 1 year of related experience
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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3
Customer Service Representative
32720 Deland, Florida
SUNSHINE ENTERPRISE USA LLC
Posted 19 days ago
Job Viewed
Job Description
Customer Service Representative
( Customer service representative classified as an office specialist I)
Job description:
Company Summary : Our client is seeking an experienced an Office Specialist, responsible for inbound/outbound customer calls and giving excellent customer service, as well as coordinating various staff support/clerical operations for the Volusia County.
Position Summary: The ideal candidate must have at least two years of performing with great customer service, and time management skills.
Work hours: Monday ~ Friday, 8 am - 5 pm with 1 hour break
Responsibilities:
· Answers high-volume inbound customer calls, which typically inquire about payments, bills, and answering a variety of questions.
· Makes outbound calls.
· Reads and routes incoming mail.
· Locates and attaches appropriate file to correspondence to be answered.
· Partake on special projects and office tasks during low call volume.
· Relieves Manager of minor administrative details.
· May serve as an office manager ensuring the efficient operation of the office.
· May perform tasks delegated by supervisor which may require discretion and judgment.
· Must adhere to Federal, State, County and Local ordinances.
· Responds to emergency situations.
· Performs other duties as assigned.
Minimum Qualifications:
· Graduation from high school or possession of a GED
· Two (2) years of progressively responsible secretarial/administrative assistant work at a fast-paced office environment
· Proficient in Microsoft Word and Excel.
· Basic knowledge of Federal, State or local social service grant programs is also preferred.
ADA REQUIREMENTS:
· Physical Demands: Ability to lift, carry, push and/or pull 10 pounds. Ability to see, hear and speak, finger dexterity.
· Environmental Demands: Work Inside, be able to work in a face-paced environment with a large influx of customers / clients.
· Mental Demands: Ability to read and comprehend instructions. Ability to communicate effectively. Ability to construct compounds, complex sentences and paragraphs. Ability to perform basic mathematical computations (addition, subtraction, multiplication, division.) Ability to analyze data and develop a conclusion.
Knowledge & Abilities:
· Knowledge of modern office practices and procedures.
· Knowledge of division programs.
· Knowledge of the principles of management and their application to the administration of governmental affairs.
· Knowledge of research techniques.
· May require knowledge of basic accounting principles and procedures.
· Knowledge of business English and basic math.
· Able to exercise judgment and discretion in applying and interpreting policies and procedures.
· Able to carry out complex oral and written instructions.
· Able to use judgment and discretion in the execution of duties.
· Able to establish and maintain effective working relationships with other employees and the general public.
· Able to initiate and install administrative programs and procedures and to evaluate their effectiveness.
· Able to work under stressful conditions.
· Able to interact effectively with others.
· Must be able to relocate to other county locations based upon operational needs.
Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”
Apply Now
4
Remote Customer Service Representative
32806 Orlando, Florida
TEKsystems
Posted 3 days ago
Job Viewed
Job Description
Customer Service Representative
100% Remote - Equipment Provided
Pay Rate: $15/hr
Bilingual English/Spanish Pay Rate: $7/hr
Schedule: Must have availability Monday-Saturday 7:45am-8:15pm EST
Start Date: September 29th 2025
4 Month Contract
Description
+ Deliver the highest level of customer service experience
+ Answer customer calls
+ Reset Passwords
+ Assist with creating accounts
+ Uploading documents
+ Answering general questions
+ Engage with customers over the phone and reply to online chat inquiries
+ Help customers manage their accounts
+ Verify eligibility for coverages/review healthcare options etc.
Additional Skills & Qualifications
+ 1-2 years remote call center experience
+ Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)
+ Must have reliable internet connection (not compatible with T-Mobile internet)
Experience Level
Entry Level
#eastpriority25
Pay and Benefits
The pay range for this position is 15.00 - 17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
100% Remote - Equipment Provided
Pay Rate: $15/hr
Bilingual English/Spanish Pay Rate: $7/hr
Schedule: Must have availability Monday-Saturday 7:45am-8:15pm EST
Start Date: September 29th 2025
4 Month Contract
Description
+ Deliver the highest level of customer service experience
+ Answer customer calls
+ Reset Passwords
+ Assist with creating accounts
+ Uploading documents
+ Answering general questions
+ Engage with customers over the phone and reply to online chat inquiries
+ Help customers manage their accounts
+ Verify eligibility for coverages/review healthcare options etc.
Additional Skills & Qualifications
+ 1-2 years remote call center experience
+ Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)
+ Must have reliable internet connection (not compatible with T-Mobile internet)
Experience Level
Entry Level
#eastpriority25
Pay and Benefits
The pay range for this position is 15.00 - 17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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5
Customer Service Representative - PM Shift
32806 Orlando, Florida
TEKsystems
Posted 2 days ago
Job Viewed
Job Description
Hiring 20 Remote Representatives for a 3-month Contract Assignment with TEKsystems starting in SEPTEMBER!
About the Role
Join a high-impact project supporting shareholder communications during the fall season. As a Representative, you'll engage with shareholders via outbound s, guiding them through voting processes and ensuring their voices are heard on key corporate decisions.
Job Details
+ Will make 200 outbound phone s daily on an auto dialer (will leave many voicemails)
+ Handle inbound, outbound, and email communication.
+ The rep will contact shareholders to inform them that the information they received asking them to vote is not accurate.
+ De-escalate challenging conversations with professionalism
+ Accurately follow scripts and document interactions
Qualifications
+ Must have your own headset AND monitor (laptop provided)
+ Must have 12 continuous months of recent experience
+ HS Diploma or GED
+ Must pass BG check, drug test (excluding THC), and fingerprinting
+ Reliable internet (50 Mbps down / 10 Mbps up) with hardwire capability
Other Details
+ Schedule: 6pm-11pm EST MONDAY-THURSDAY & SATURDAY 12pm-6pm EST = 26 hours
+ Start Dates: September 19th
#ReadyToStart
Pay and Benefits
The pay range for this position is $20.00 - $0.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Pay and Benefits
The pay range for this position is 20.00 - 20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Pay and Benefits
The pay range for this position is 20.00 - 20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About the Role
Join a high-impact project supporting shareholder communications during the fall season. As a Representative, you'll engage with shareholders via outbound s, guiding them through voting processes and ensuring their voices are heard on key corporate decisions.
Job Details
+ Will make 200 outbound phone s daily on an auto dialer (will leave many voicemails)
+ Handle inbound, outbound, and email communication.
+ The rep will contact shareholders to inform them that the information they received asking them to vote is not accurate.
+ De-escalate challenging conversations with professionalism
+ Accurately follow scripts and document interactions
Qualifications
+ Must have your own headset AND monitor (laptop provided)
+ Must have 12 continuous months of recent experience
+ HS Diploma or GED
+ Must pass BG check, drug test (excluding THC), and fingerprinting
+ Reliable internet (50 Mbps down / 10 Mbps up) with hardwire capability
Other Details
+ Schedule: 6pm-11pm EST MONDAY-THURSDAY & SATURDAY 12pm-6pm EST = 26 hours
+ Start Dates: September 19th
#ReadyToStart
Pay and Benefits
The pay range for this position is $20.00 - $0.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Pay and Benefits
The pay range for this position is 20.00 - 20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Pay and Benefits
The pay range for this position is 20.00 - 20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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6
On Site Customer Service Representative
32795 Lake Mary, Florida
Alorica
Posted today
Job Viewed
Job Description
**Position: Customer Service Representative**
**Location: On Site at 396 Rinehart Rd, Lake Mary, FL 32746**
**Terms: Full-time**
**Pay: $18/hr**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**KEY JOB RESPONSIBILITIES**
+ Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
+ Maintains and updates customer information as necessary
+ Calmly attempts to resolve and de-escalate any issues
+ Escalates calls to supervisor when necessary and appropriate
+ Responds to requests for assistance and/or possible processing of credit card authorizations
+ Tracks call-related information for auditing and reporting purposes
+ Provides feedback reports on call issues related to downtime and/or training issues
+ Upsells to customers as necessary
**Qualifications**
+ High school diploma or GED
+ Customer service experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#Hiring #LakeMaryFL #CustomerServiceJobs
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
**Location: On Site at 396 Rinehart Rd, Lake Mary, FL 32746**
**Terms: Full-time**
**Pay: $18/hr**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**KEY JOB RESPONSIBILITIES**
+ Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
+ Maintains and updates customer information as necessary
+ Calmly attempts to resolve and de-escalate any issues
+ Escalates calls to supervisor when necessary and appropriate
+ Responds to requests for assistance and/or possible processing of credit card authorizations
+ Tracks call-related information for auditing and reporting purposes
+ Provides feedback reports on call issues related to downtime and/or training issues
+ Upsells to customers as necessary
**Qualifications**
+ High school diploma or GED
+ Customer service experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Regular work performed in a climate-controlled, call-center environment
+ Ongoing usage of phone and computer systems
**Physical Demands**
+ Constant sedentary work
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
#Hiring #LakeMaryFL #CustomerServiceJobs
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
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7