428 Customer Service jobs in Ludlow

This position sits within our customer success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction.

The Opportunity

As a Bilingual Customer Service Representative, you will provide post-sales/implementation support services to customers including installation, troubleshooting, problem resolution and maintenance of products and services produced by the organization. Respond to questions from customers and diagnoses, troubleshoots and resolves technical issues regarding products and services. Provide first-level support on customer issues.

What You'll Be Doing

• Accept in-bound calls and assess customer needs.
• Address all customer billing inquiries.
• Provide product knowledge and assistance to aid with data concerns such as missing documents, etc.
• Provide product support.
• Route calls correctly to the proper department.
• May be asked to make outbound calls.
• This job description in no way implies that the duties listed here are the only ones that team members can be required to perform.

What You Bring to the Team

• High school diploma required. Bachelor's degree preferred.
• Minimum of 1-year experience in a call center / customer service environment preferred.
• Bilingual Spanish and English written and verbal communication experience a must.

Physical Demands and Work Environment:

• The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
• Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
• Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence on Tuesday and Wednesday every week.
• All team members must reside and perform their work within the United States.

I have read, understand and can perform the essential duties of this position.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security.

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Store : 136 6th Ave, Dayton, Kentucky 41074 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work i Customer Service Representative, Customer Service, Representative, Retail, Service

Are you looking for more than just a job? Join Matthews International, a company with over 175 years of success and stability. As a global leader in memorialization, we take pride in our craftsmanship and commitment to quality and it all starts wit Customer Service Representative, Customer Service, Representative, International, Project Management, Manufacturing, Retail, Communication

Customer Excellence Care Specialist Location: Hybrid role, training onsite (first few days onsite, then hybrid schedule) Hours: M-F 8:00 am - 4:30 pm EST during training (6 weeks) M-F 9:30 am - 6:00 pm EST regular schedule - - Must have strong Wi-Fi Customer Service Representative, Customer Service, Representative, Operations, Training, Retail, Staffing, Support

Motion Industries. Motion salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide Customer Service Representative, Customer Service, Representative, Retail, Technology, Sales

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the face of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and s Customer Service, Customer Service Representative, Representative, Store Manager, Retail

As a Customer Service Representative. As Customer Service Representative, you are the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances. Here are your prima Customer Service, Customer Service Representative, Representative, Customer Experience, Retail

Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

The Customer Service Team delivers MCC's World Class Service model by providing clear, concise and timely information regarding our customers purchase orders and shipments. This requires obtaining and utilizing an in depth knowledge of our customer's and products that we produce for them. This will be achieved by demonstrating analytical thinking, comprehending the use of Fort Dearborn's business systems and exceptional communication skills.

Why work at MCC:

• Compensation: $20.00-$22.00 hourly DOE
• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays

Responsibilities:

• Provide World-Class Customer Service
• Takes personal responsibility for their customers by providing accurate and timely information regarding purchase orders received.
• Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
• Investigates the customer's issues and seeks information about the real underlying needs of the customer beyond those initially expressed.
• Effectively communicates and takes swift action to consistently exceed customer expectations to insure accessibility to information and assistance in resolution of issues.
• Committed to expanding their knowledge of MCC's products, services and solutions.
• Work collaboratively within the plant
• Works co-operatively within diverse departments, groups and across the plant to achieve the plant goals. Demonstrates the ability to be a "good team player" by assisting other people within the plant when needed.
• Exhibits understanding and appreciation of opposing perspectives on issues and adapts an approach as the situation changes.
• Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators.
• Accuracy of orders and releases entered
• Volume of orders and releases entered
• Timeliness of orders and releases entered

Qualifications:

• A 4-year college degree; OR 2-4 years related experience and/or training; or equivalent combination of education and experience
• Knowledge of Business Operating Systems; Internet software, Microsoft Word and Excel.

Other considerations:

• The employee must occasionally, bend, stoop, lift and/or move up to 35 pounds.

Diversity & Inclusion:

MCC fosters an inclusive culture that respects and embraces our teammates' diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples' gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.

#MASIND

We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

The Customer Service Representative I position works cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. This individual is responsible for inbound sales calls, maintains appropriate inventory levels, and interacts with customers; gives information in response to inquiries, resolves customer complaints, and answers customers' questions.

Essential Functions:

• Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers' expectations. Execute customer communication protocol
• Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers.
• Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
• Workflow management: enhance productivity through effective scheduling and planning
• Generate purchase/repair orders and maintenance of files
• Parts management: contribute to cost containment through inventory planning and warranty

Additional Responsibilities:

• Ensures compliance with all company, local, state, federal and other regulatory agencies policies
• Performs other duties as assigned

Skills and Abilities:

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self-motivated and self-directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

Qualifications:

• H.S. diploma/GED required
• One (1) year or more in sales and/or customer service required

DOT Regulated No

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

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Job Category: Customer Service