47 Customer Service jobs in Lufkin
Customer Service Associate
Posted today
Job Viewed
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
- Retail store environment where extended periods of standing are required
- Retail store stockroom environment subject to fluctuations in temperature
- Frequent lifting and maneuvering of merchandise and displays.
- Exposure to dust and extreme temperatures while unloading trailers.
- Scheduled work hours may vary, including evenings and weekends.
- Occasional use of ladders is required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Service/Sales

Posted 4 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Customer Service/Cashier
Posted 25 days ago
Job Viewed
Job Description
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
Customer Service/Cashier
Posted 25 days ago
Job Viewed
Job Description
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
Customer Service/Cashier
Posted 25 days ago
Job Viewed
Job Description
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
Customer Service/Cashier
Posted 25 days ago
Job Viewed
Job Description
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
Customer Service/Cashier
Posted 25 days ago
Job Viewed
Job Description
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
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Customer Service/Cashier
Posted 25 days ago
Job Viewed
Job Description
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.
Customer Service/Cashier
Posted 25 days ago
Job Viewed
Job Description
Basic Function:
To operate cash register and assist with front line food preparation procedures. Also wipes tables, maintains clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
+ Some high school courses preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and other employees.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must be honest.
+ Must be able to follow verbal and written instructions and read recipes.
+ Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
+ Must be able to count money and give change correctly.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Provide consistent product portions.
+ Maintain knowledge and operation of all equipment.
+ Follows and abides by all safety rules, policies, and procedures.
Job Training: Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities: Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors: Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Operates cash register.
+ Assists with front line preparation procedures.
+ Operates kitchen equipment as needed.