743 Customer Service jobs in Marlborough

U-Haul - (Customer Service Representative) As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner.Hiring Immediately >>

Act as the primary interface between assigned customers and AMETEK Service Centers to support customer needs and AMETEK business objectives. Understand, coordinate, and interface with other functions such as Finance, Operations, Materials Planning, Q Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Skills

Customer Service Representative - $22/hr | Full-Time Westborough, MA | Mon-Fri | 9 AM - 5 PM | On-Site Looking to join a fast-paced, supportive team where your customer service skills shine? We're hiring a Customer Service Representative to handle in Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service

As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve customer concerns. document customer interactions and update accounts. proactively generate new sales leads. learn full suite of products and services. work closely with warehouse to deal with order and shipping issues. work closely with Finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals and presentations. maintain high level of accuracy and attention to detail. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS Windows. demonstrated ability to fully understand our full suite of products and pricing. be constantly mindful of schedules and committed to delivering all projects on time. work with internal and external Project Managers to keep all deliverables moving down the pipeline on time. Duties and responsibilities can change depending on business needs.

JOB SUMMARY The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important branch administrative needs. The position also provides back up support for the sales team on customer needs and helps to grow sales with certain accounts. A strong predictor of success for a Customer Service Rep is the ability to manage multiple daily tactical priorities at a quick pace. You are a focal point for great customer service for our branches as you collaborate with the inside team to build solid relationships with our people, customers, and suppliers. Your ability to fully engage with the entire branch team and deliver a high level of service to both internal and external customers will ensure the branch's customers are continually delighted with the DB Roberts experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned. Before you start the journey, it's important that you have the roadmap. Within the first 30 days, take the initiative to meet with your Branch Management team to understand the Company vision and key Company objectives for the branch. Collaborate & document the role you will play in the success toward meeting or exceeding these objectives. Within the first 30 days, you will need to demonstrate your ability to prepare and maintain various spreadsheets needed within the branch, providing evidence of a good working knowledge of MS Excel. Within the first 90 days, you will need to learn the CRM system and resources -- working knowledge of order entry and workflows and utilizing the resources available to manage the business and issues that arise. All assigned system training modules should be complete at this time. Within the first 90 days, you will need to decipher our customers' backlog in conjunction with applicable product availability, communicating with both Sales and Customers to ensure 95%+ on time delivery for the branch. Within the first 6 months, you will need to provide one process improvement idea related to your position. Develop solid working relationships with all internal key support personnel. Maintain top levels of professionalism and diplomacy when dealing with our internal support teams. #LI-hybrid EDUCATION/EXPERIENCE: A Customer Service Representative for DB Roberts needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or equivalent combination of education and experience. SKILLS AND REQUIREMENTS: To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee. Must be able to report to assigned office location during scheduled in-office workdays. Excellent interpersonal and communication skills. Advanced knowledge of Excel, Outlook, and Word. Proficient knowledge of customer service, and standard office practices and procedures. Excellent phone etiquette. Strong organization and ability to multi-task. PHYSICAL REQUIREMENTS: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. WORKING CONDITIONS: Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Equal Opportunity Employer We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. If this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee. DB Roberts offers a comprehensive benefits package to all full time, regular employees located in the United States which include: Comprehensive medical, dental and vision Vacation, sick time and holidays Accident, life, disability and critical illness insurance 401k retirement program with match Wellness programs Tuition reimbursement Referral bonuses Pet insurance Employee discount program And the day off for your birthday!

Why Hologic:

Hologic empowers people to live healthier lives everywhere, every day. We are the leading Innovator in women's health, helping healthcare professionals around the world diagnose and treat their patients with precision, certainty and confidence.

The Customer Service Representative will serve customers by providing order confirmation, product and pricing information along with providing resolution in the event a credit, rebill or return is required. Additional support will be provided to the sales organization by providing valuable Customer information; enabling them to best serve their Customers. Continuous improvement is a crucial element to enhancing the Customer experience. You will partner with neighboring internal teams to challenge the status quo and develop new growth opportunities.
Come join our growing business! We are looking for an enthusiastic, eager candidate who will provide unprecedented support to our external Customers along with our Surgical Sales team.

What to expect:

• Enter fax, phone, and email orders for the Surgical division into Oracle Order Management
• Respond to customer inquiries via phone, fax and email including edits to existing orders, proof of delivery, order status, sales contact, invoice information, etc.
• Maintains customer records by updating account information
• Resolves order management related problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs
• Manage online store, istore registration and inquiries
• Ensure all auditing requirements are met via sales order acknowledgement or documentation attachments within the order, including necessary approvals, customer contact information
• Work closely with the local sales support representative on order status and other Customer related inquiries
• Assist with other adhoc projects or departmental tasks as assigned

What we expect:

• Ability to deliver Superior Customer Service utilizing problem solving and conflict resolution strategies
• Must have quality focus, attention to detail and the ability to analyze information to drive solutions
• Highly proficient using a PC, the internet and MS Office applications especially Outlook
• Experience being in a call queue, and entering purchase orders into an order management system
• Oracle or Salesforce
• Demonstrates the ability to communicate clearly and concisely, both orally and in writing
• Must be able to demonstrate good time management and organizational skills, including the ability to multi-task
• Positive, can-do attitude and the ability to work successfully in a team environment
• Flexibility with regard to schedule during quarter end, or peak volume times is required
• Punctual, regular and consistent attendance

Education & Experience:

• High School Diploma AND 1-2 years previous Support Service experience in a fast paced setting.
• College Degree preferred
• 1-2 Years of Sales Support Administration

The annualized base salary range for this hourly role is $43,200 to $56,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.

Agency and Third Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

#LI-PR1

Required: 1. Three years of related experience, this requirement is waived if candidate has an associate's or bachelor's degree. 2. Requires the ability to use specialized applications software and computer systems. 3. Necessitates individuals who are multifunctional and able to work under stressful situations. 4. Exemplifies professional behavior and excellent communication.

Customer service representative. worcester , massachusetts posted today job details summary $19.99 - $20 per hour temp to perm high school category office and administrative support occupations reference. AB job details Randstad in partnershi Customer Service Representative, Customer Service, Representative, Technical Support, Claims, Technology, Retail, Skills