Customer Service Representative

98037 Martha Lake, Washington Virginia Mason Franciscan Health

Posted 1 day ago

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Job Description

**Job Summary and Responsibilities**
Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad.
Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
If you are ready to start a career with an established team in an organization that understands the importance of your life's calling, it's time to connect with us!
_"We deliver inspired people to do meaningful work."_
**Job Requirements**
Required:
· 6 months customer service or medical setting experience or Associates degree.
· Professional demeanor with a positive, upbeat attitude
· Excellent organizational and interpersonal communications.
· Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
· Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physiciansPreferred:· Knowledge of medical terminology
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
**Where You'll Work**
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
**Pay Range**
$25.25 - $35.67/ hour
We are an equal opportunity/affirmative action employer.
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Customer Service Representative

98194 Seattle, Washington Insight Global

Posted 3 days ago

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Job Description

Job Description
About the Role:
Recology King County is expanding its service area after winning the contract for the city of Redmond, WA, and we're looking for four proactive Customer Service Representatives to support this transition. This is a great opportunity to be part of a dynamic team helping ensure a smooth onboarding experience for our new commercial customers.
Key Responsibilities:
- Outbound Customer Contact: Make proactive, scripted calls to businesses to verify and update service information.
- Email Support: Monitor and respond to a high volume of customer emails with professionalism and accuracy.
- Data Verification: Ensure customer records are accurate and up to date in our system.
- Scripted Interactions: Use provided scripts to guide conversations and maintain consistency in messaging.
- Light Customer Interaction: Handle only straightforward, non-escalated customer interactions-no complex issue resolution required.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
Required Skillset:
- Previous experience in customer service, call centers, data entry or administrative support.
- Strong communication skills, both written and verbal.
- Comfortable with high-volume outbound calling.
- Detail-oriented with excellent data entry and organizational skills.
- Ability to follow scripts and procedures consistently.
- Customer-focused mindset with a friendly and professional demeanor. Preferred Qualifications:
- Familiarity with CRM systems or customer databases.
- Pay Rate - $20-24/hr
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Customer Service Representative

98082 Mill Creek, Washington Crash Champions

Posted 3 days ago

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Job Description

**Champions Do More**
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $16.66/Hr.
**Posted Max Pay Rate** USD $5.00/Hr.
**ID** _ _
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _98012_
**_Location : Address_** _18002 Bothell - Everett Highway_
**Remote** _No_
**Posted Min Pay Rate** _USD 16.66/Hr._
**Posted Max Pay Rate** _USD 25.00/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
View Now

Customer Service Representative

98168 Burien, Washington Aston Carter

Posted 6 days ago

Job Viewed

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Job Description

Job Title: Customer Service RepresentativeJob Description
As a Customer Service Representative, you will serve as the primary customer contact for our branch, providing order support and product information. We seek a resourceful team player with a positive, professional attitude to join our team. You will work closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery teams to support the order fulfillment process.
Responsibilities
+ Maintain a positive rapport with customers, delivering world-class service.
+ Utilize exemplary customer service skills, analytics, and problem-solving abilities.
+ Process and review dealer orders, requests, and system-generated acknowledgments using computer skills.
+ Perform any other duties, tasks, or responsibilities as assigned.
Essential Skills
+ Minimum age of 18 years.
+ Valid driver's license required if operating a company vehicle.
+ 1-2 years of experience in a customer service role.
+ Ability to perform basic math calculations.
+ Excellent verbal and written communication skills.
Additional Skills & Qualifications
+ Personable, enthusiastic, and engaging personality.
+ Construction experience is advantageous.
+ Experience in inside sales or account management.
+ Proficiency in Microsoft Office, including Excel, Outlook, and Dynamics.
Work Environment
This position is 100% onsite in Tukwila, working in an office setting. The role requires the ability to lift 50 lbs. unassisted and perform physical activities such as climbing, stooping, kneeling, crawling, and standing. The work schedule is Monday to Friday, with less than 10% local travel required.
Job Type & Location
This is a Contract to Hire position based out of Tukwila, Washington.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tukwila,WA.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
View Now

Customer Service Representative

98168 Burien, Washington Aston Carter

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Customer Service RepresentativeJob Description
As a Customer Service Representative, you will serve as the primary customer contact for our branch, providing order support and product information. We seek a resourceful team player with a positive, professional attitude to join our team. You will work closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery teams to support the order fulfillment process.
Responsibilities
+ Maintain a positive rapport with customers, delivering world-class service.
+ Utilize exemplary customer service skills, analytics, and problem-solving abilities.
+ Process and review dealer orders, requests, and system-generated acknowledgments using computer skills.
+ Perform any other duties, tasks, or responsibilities as assigned.
Essential Skills
+ Minimum age of 18 years.
+ Valid driver's license required if operating a company vehicle.
+ 1-2 years of experience in a customer service role.
+ Ability to perform basic math calculations.
+ Excellent verbal and written communication skills.
Additional Skills & Qualifications
+ Personable, enthusiastic, and engaging personality.
+ Construction experience is advantageous.
+ Experience in inside sales or account management.
+ Proficiency in Microsoft Office, including Excel, Outlook, and Dynamics.
Work Environment
This position is 100% onsite in Tukwila, working in an office setting. The role requires the ability to lift 50 lbs. unassisted and perform physical activities such as climbing, stooping, kneeling, crawling, and standing. The work schedule is Monday to Friday, with less than 10% local travel required.
Job Type & Location
This is a Contract to Hire position based out of Tukwila, Washington.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tukwila,WA.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
View Now

Customer Service Representative

98168 Burien, Washington Aston Carter

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Customer Service RepresentativeJob Description
As a Customer Service Representative, you will serve as the primary customer contact for our branch, providing order support and product information. We seek a resourceful team player with a positive, professional attitude to join our team. You will work closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery teams to support the order fulfillment process.
Responsibilities
+ Maintain a positive rapport with customers, delivering world-class service.
+ Utilize exemplary customer service skills, analytics, and problem-solving abilities.
+ Process and review dealer orders, requests, and system-generated acknowledgments using computer skills.
+ Perform any other duties, tasks, or responsibilities as assigned.
Essential Skills
+ Minimum age of 18 years.
+ Valid driver's license required if operating a company vehicle.
+ 1-2 years of experience in a customer service role.
+ Ability to perform basic math calculations.
+ Excellent verbal and written communication skills.
Additional Skills & Qualifications
+ Personable, enthusiastic, and engaging personality.
+ Construction experience is advantageous.
+ Experience in inside sales or account management.
+ Proficiency in Microsoft Office, including Excel, Outlook, and Dynamics.
Work Environment
This position is 100% onsite in Tukwila, working in an office setting. The role requires the ability to lift 50 lbs. unassisted and perform physical activities such as climbing, stooping, kneeling, crawling, and standing. The work schedule is Monday to Friday, with less than 10% local travel required.
Job Type & Location
This is a Contract to Hire position based out of Tukwila, Washington.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tukwila,WA.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.
View Now

Customer Service Representative

98194 Seattle, Washington Virginia Mason Franciscan Health

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Summary and Responsibilities**
Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad.
Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
If you are ready to start a career with an established team in an organization that understands the importance of your life's calling, it's time to connect with us!
_"We deliver inspired people to do meaningful work."_
**Job Requirements**
Required:
· 6 months customer service or medical setting experience or Associates degree.
· Professional demeanor with a positive, upbeat attitude
· Excellent organizational and interpersonal communications.
· Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
· Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physiciansPreferred:· Knowledge of medical terminology
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
**Where You'll Work**
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers.
At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
**Pay Range**
$25.25 - $35.67/ hour
We are an equal opportunity/affirmative action employer.
View Now
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Customer Service Representative

98194 Seattle, Washington Virginia Mason Franciscan Health

Posted 10 days ago

Job Viewed

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Job Description

**Job Summary and Responsibilities**
Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad.
Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
If you are ready to start a career with an established team in an organization that understands the importance of your life's calling, it's time to connect with us!
_"We deliver inspired people to do meaningful work."_
**Job Requirements**
Required:
· 6 months customer service or medical setting experience or Associates degree.
· Professional demeanor with a positive, upbeat attitude
· Excellent organizational and interpersonal communications.
· Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
· Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physiciansPreferred:· Knowledge of medical terminology
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
**Where You'll Work**
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers.
At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
**Pay Range**
$25.25 - $35.67/ hour
We are an equal opportunity/affirmative action employer.
View Now

Customer Service Representative

98005 Bellevue, Washington Robert Half

Posted 10 days ago

Job Viewed

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Job Description

Description
We are seeking a solutions-driven Customer Service Representative to support our operations in Bellevue, WA. In this contract role, the Customer Service Representative will act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience. The ideal candidate is a skilled communicator who thrives on helping others and delivering exceptional service.
Responsibilities:
+ Respond to customer inquiries via phone, email, chat, or other communication channels in a timely and helpful manner.
+ Provide accurate information about products, services, policies, and troubleshooting steps as needed.
+ Resolve customer complaints and concerns by identifying solutions and ensuring customer satisfaction.
+ Log and maintain customer interactions and case records in customer relationship management (CRM) systems.
+ Escalate unresolved issues to the appropriate team members or departments as necessary.
+ Follow company policies and procedures to meet customer service standards and expectations.
+ Assist with account management tasks, such as updating contact information and processing service requests.
+ Collaborate with internal teams to ensure seamless communication and execution of customer solutions.
+ Stay updated on product knowledge, system changes, and service protocols to provide accurate support.
Requirements
+ Prior experience in a customer service role is preferred but not required.
+ Excellent communication skills, both verbal and written, with a customer-focused attitude.
+ Strong problem-solving abilities and the capacity to remain calm under pressure.
+ Familiarity with CRM systems and office productivity tools such as Microsoft Office Suite (Word, Outlook).
+ Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
+ High attention to detail and commitment to providing exceptional customer experiences.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now

Customer Service Representative

98194 Seattle, Washington Virginia Mason Franciscan Health

Posted 13 days ago

Job Viewed

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Job Description

**Job Summary and Responsibilities**
Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad.
Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
If you are ready to start a career with an established team in an organization that understands the importance of your life's calling, it's time to connect with us!
_"We deliver inspired people to do meaningful work."_
**Job Requirements**
Required:
· 6 months customer service or medical setting experience or Associates degree.
· Professional demeanor with a positive, upbeat attitude
· Excellent organizational and interpersonal communications.
· Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
· Ability to effectively present information an respond to questions from administrative and clinical staff, groups of managers, patients and physiciansPreferred:· Knowledge of medical terminology
Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
**Where You'll Work**
Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers.
At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!
**Pay Range**
$25.25 - $35.67/ hour
We are an equal opportunity/affirmative action employer.
View Now

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