372 Customer Service jobs in Midlothian

Description
We are looking for a dedicated Customer Service Representative to service clinics in LA area clinics; patients, appointments, referral issues, working with patients, appointments, prior authorizations; providers are in CA, Oregon, Washington. This is a long-term contract position starting 12.1, where you will play a vital role in ensuring exceptional service and support for our clients. As part of a global organization, you will contribute to improving health outcomes by connecting individuals with the resources and care they need.
Training Hours: 8:00 - 4:30 PST for 6 weeks
Work Hours:
EST: 11:30-8:00 pm
CST 10:30 - 7:00 pm
MST: 9:30-5:00 pm
PST: 8:30-5:00 pm
Schedule: Full time, Monday - Friday
Responsibilities:
- Deliver high-quality customer service by addressing inquiries, resolving issues, and providing accurate information.
- Maintain adherence to performance metrics, including accuracy, quality, and attendance standards.
- Act as an advocate for patients by exchanging complex and sensitive information with professionalism and care.
- Assist with scheduling appointments, authorizations, and claims, utilizing internal systems effectively.
- Document customer interactions accurately and concisely according to established guidelines.
- Support team members with administrative tasks, ensuring smooth operations and resolution of patient concerns.
- Identify and mitigate potential financial, medical, or legal risks based on collected data.
- Collaborate with clinicians and telehealth nurses to provide necessary assistance and ensure seamless communication.
- Conduct training and support for new or potential members, offering general information about medical services.
- Exhibit strong interpersonal and communication skills to uphold the organization's commitment to superior service.
Requirements - Proven experience in customer service or a related field.
- Proficiency in data entry and documentation with attention to detail.
- Familiarity with scheduling, claims administration, and authorization processes.
- Strong communication skills in English; bilingual proficiency in Spanish is a plus.
- Ability to work within established metrics and adapt to flexible schedules, including occasional overtime.
- Proficiency in Microsoft Office Suite and other relevant software tools.
- Knowledge of healthcare systems, benefits, and policies.
- Demonstrated ability to work collaboratively in a fast-paced environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Make a difference.
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.
**In this role you will:**
+ Ensure every customer experience is top notch in quality
+ Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
+ Take an active role in selling Graybar goods and services on inbound calls
+ Provide support on product selection and application
+ Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
**Skills & Requirements**
+ Strong communication skills
+ Ability to handle a variety of customer situations with enthusiasm and tact
+ Some retail or counter sales experience preferred
+ High School education
+ 2 year or 4 year degree preferred
**Work Shift and Hours:** Monday - Friday, 8:00am - 5:00pm
**Compensation Details:** The expected pay rate for this position is starting at $24.00 per hour depending on experience.
**The** **Value of Graybar:**
At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:
+ Multiple plan options for **Medical, Dental, Vision,** and **Prescription Drug** benefits.
+ **Life Insurance** coverage for you and options for your family.
+ Save on expenses with **Flexible Spending Accounts** .
+ Enjoy our **Disability Benefits** at no cost to you.
+ Share in our success with P **rofit Sharing Plans** .
+ **401(k) Savings Plan** with company match to help secure your future.
+ **Paid Vacation** & **Sick Days** to spend time away from work or in case of an illness.
+ Rest and recharge during our **Paid Holidays** throughout the year.
+ Take advantage of our **Paid Wellness Day** to focus on preventive care and prioritize your health.
+ Volunteer with **Community Time Off** to give back to the community.
+ **Predictable Work Schedules** to plan your life: no weekends or nights for most roles.
+ Celebrate your and others' achievements with our **Employee Recognition Program** .
+ Reach your career goals with our **Educational Reimbursement** and **Career Development Programs** .
+ And **More Perks** that support your well-being and career growth.
Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.
**Why should you join Graybar?**
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.
**Apply now and find out what's next for you.**
Equal Opportunity Employer/Vet/Disabled
**_Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!_**

Jason's Deli: Customer Service Representative

Status: Non-Exempt

Reports to: Warehouse Manager

Department: JDD

Position Purpose:

The office staff conducts routine office duties, phone calls, help answer and route phone calls, ten-key calculations, data entry, invoice and working with basic office equipment.

Major Responsibilities:

Customer Service (80%)

• Answer incoming phone calls.
• Communicate over the phone with various customers, vendors, brokers, and salespersons.
• Work with Jason deli restaurant managers to resolve product concerns or needs.
• Investigate missing and damaged product claims to determine validity.
• Issue store credits to customers based on product investigation.

Miscellaneous (20%)

• Basic data entry responsibilities.
• Complete monthly accuracy reports.
• Light typing and mail duties such as distribution of mail and preparing mail for pick up.
• Assist other departments with assigned tasks and responsibilities as needed.
• File documents in appropriate files.
• Coordinating ordering and stocking of office supplies.

Decision-Making

Direct decision making is required on how to take appropriate action to resolve customer complaints.

Job Qualifications:

• Must have a high school diploma or G.E.D. equivalent.
• Must be the age of 21 or over and have a minimum of 1 year's warehouse experience.
• Must be forklift certified or have the ability to obtain forklift certification.
• Must be willing to subject to pre-employment and random drug testing as a prerequisite of employment, because of the exposure to heavy equipment.
• Excellent organizational, time-management and communication skills.
• General knowledge of Microsoft Word, Excel and Google docs.
• The ability to work well with others.

Essential Job Functions:

• The ability to sit for extensive periods of time.
• The ability to bend and reach upwards and outward.
• The ability to use equipment including multi-line phone system, fax machines, copy machines, calculators, and computers.
• The ability to stay focused on long tedious tasks.
• The ability to work in an environment with temperature fluctuations.
• The ability to maintain regular, predictable attendance.
• The ability to understand and to follow directions.
• Excellent organizational, time management and communication skills.
• General knowledge of Microsoft Word, Excel and Google docs preferred.
• The ability to work well with others.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid sick time
• Vacation time
• Referral program
• Vision insurance

Our Purpose is to Improve The Lives Of Others Through The Nourishment Of The Body, Mind, Heart, and Spirit. Our Mission is to Make Every Customer Happy.

Jason's Deli appreciates and values diversity. EOE

Description
Deliver the highest level of customer service experience
-Answer customer calls
- Reset Passwords
- Assist with creating accounts
- Uploading documents
- Answering general questions
-Engage with customers over the phone and reply to online chat inquiries
-Help customers manage their accounts
-Verify eligibility for coverages/review healthcare options etc.
Problem Solve
-Find creative solutions to any, and all, consumer problems that arise
-Diagnose, assess, and resolve problems or issues in a timely manner
Be an expert on the company, product, and policies
-Display flexibility and willingness to accept constantly changing project/program updates
-Demonstrate corporate values on a consistent basis
-Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications are dependent upon passing required exams
-Adhere to regulated guidelines for communications via all channels
-Interpret and follow defined procedures and policies
Administrative Duties
-Input customer information into a database
-Various administrative duties as assigned
Skills
Customer service, Inbound Calls, inbound call center, hospitality, retail, Healthcare, licensed agents, Customer support, bilingual, microsoft office, troubleshooting, technical skills
Additional Skills & Qualifications
Additional Skills & Qualifications
- After, customer service at a high level, and call center is preferred but they are open to a PROFESSIONAL retail/food service experience
- High level food service/retail experience required. RECENT work history - no large gaps in their tenure or recent history.
- Must be able to troubleshoot issues they face with equipment while working from home (Internet Familiarization Assessment required)
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $15.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

_This position is Remote in Mountain or Central Time Zone. You will have the flexibility to work remotely* as you take on some tough challenges._
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
As a **Senior Customer Service Representative** , you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day. Always remember that there is a real person on the other end of the phone who is looking for help, guidance, and support. You will also provide support to your team members by serving as a resource or subject matter expert. These are opportunities for you to identify and exceed our customer expectations by committing to and building strong relationships internally and externally. At the end, you'll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am-8:00pm CST. It may be necessary, given the business need, to work occasional overtime. (No Weekend)
We offer 4 weeks of paid training + 8 weeks on-the-job training. The hours of the training will be 8:30am-5:00pm Central Time Zone.
**Primary Responsibilities:**
+ Review and research incoming healthcare claim calls from providers (doctors, clinics, etc) by navigating multiple computer systems and platforms and verifies the data/information necessary for processing (e.g. pricing, prior authorizations, applicable benefits)
+ Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
+ Communicate and collaborate with providers to resolve issues, using clear, simple language to ensure understanding
+ Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality and attendance
+ Answer incoming phone calls from members and identify the type of assistance the customer needs (i.e. benefit and eligibility, billing and payments, authorizations for treatment and explanation of benefits (EOBs)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED or equivalent experience
+ Must be 18 years of age OR older
+ 6+ months of work at home experience
+ 6+ months of Customer Service Representative (CSR) experience OR 1+ years of experience in an medical/ standard office setting, call center setting or phone support role
+ Working knowledge with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
+ Ability to work any of our 8-hour shift schedules during our normal business hours of 7:00am-8:00pm CST. It may be necessary, given the business need, to work occasional overtime
**Preferred Qualifications:**
+ Call Center experience
+ Health Care experience 
+ Knowledge of claim/finance and eligibility processes, practices and concepts
**Telecommuting Requirements:**
+ Reside within Mountain or Central Time Zone
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO

Customer Service Representative - Remote (Contract)
Start Date: November 3, 2025
Duration: 6 Months
Pay Range: $15.00 or $7.00/hour if Fluent in Spanish
Location: Remote (Must have a professional and quiet workspace)
Top Skills Required
+ Customer Service
+ Computer Literacy
+ Software Navigation
+ Inbound Phone Call Experience
Job ResponsibilitiesCustomer Interaction & Support
+ Deliver exceptional service via phone and online chat
+ Assist with account creation, password resets, and document uploads
+ Answer general inquiries and guide customers in managing their accounts
+ Verify eligibility and review healthcare coverage options
Problem Solving
+ Diagnose and resolve customer issues efficiently
+ Offer creative solutions to consumer challenges
+ Follow workflow processes and adhere to defined procedures
Qualifications
+ Recent experience in customer service, call center, or high-level retail/food service
+ Strong communication skills and professionalism
+ Ability to troubleshoot basic technical issues independently
+ Consistent work history with no significant gaps
Pay and Benefits
The pay range for this position is 15.00 - 17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 11, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

You must be living in the United Kingdom (UK) with the right to work in the UK to be considered for this role. This is a home based position open only to UK Based candidates.

The role of the Customer Service Advisor is to co-ordinate and oversee the day-to-day operation of the Remote Assessment Centre, managing sessions to optimise productivity and customer service, remotely interacting with all customers and associate third parties, and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.

Fully manage each day's appointment sessions. Carry out confirmation and reminder calls to customers for appointments. Monitor session progress and backfill appointments where necessary. Identify additional support with other sites (remote or geographical) where necessary in management of the appointment session.

Work collaboratively with other Assessment Centres (remote and geographical), Teams, Team Leaders, and Health Care Practitioners to ensure cohesion within the team and workflow progression. Work closely with the Remote Assessment Manager / Team Performance Lead to ensure the sessions run smoothly and on time. Provide cover remotely for other sites as required.

Welcome and greet customers on confirmation and arrival for their assessment; whether via telephone link or video link. Provide a professional outstanding service to customers in line with the CHDA vision and values.

Complete daily checks to ensure all completed assessments have been closed and moved on to prevent a delay with the customer journey. Check all digital files are complete and available in readiness for appointment sessions and appropriately action any missing information from the customer file. Update records accurately using the in-house computer system. Complete fortnightly 'Work in progress' checks.

Effectively communicate with General Practitioner surgeries, hospitals, interpreting services and DWP

Prepare and distribute confidential customer documentation securely across different teams within CHDA.

Other general administrative duties.

Qualifications & Experience

• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.

Individual Competencies

• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
  Proven ability to make logical and solid decisions.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

24,570.00

Maximum Salary

£

24,570.00

Customer Service Representative

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.

To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.

Here's what you can expect working in Patient Registration (Customer Service):

• Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
• Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
• Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
• A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

Requirements:

• High School Diploma or GED
• Excellent customer service experience

For this US-based position, the base pay range is $16.00 - $22.30 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.