Customer Service Representative

07728 Freehold, New Jersey David's Bridal, LLC.

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BEST. JOB. EVER!
  • Minimal weekday hours required (join for weekends only!)
  • Generous Team Member discount
  • $400 bonus for every referral hired with NO LIMIT*
  • Competitive hourly pay rates & team bonus
  • Get Paid Early!

* Additional terms and conditions apply.

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happen-apply today!

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions:
  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.

Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

Education & Credentials:

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

Now that we've popped the question, please say "I do".

Part Time Benefits Include:
  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet - Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance

Love wins when love is for Everyone!

Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.

The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $15-18/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
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Customer Service Representative

08534 Pennington, New Jersey Adecco US, Inc.

Posted 3 days ago

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Adecco is assisting a local client recruiting for Contact Center Representative opportunities in Pennington, NJ or Jacksonville, FL. This is an excellent opportunity to join a winning culture and get your foot in the door with a company that values precision, client service, and regulatory excellence. If Contact Center Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
**Responsibilities for a Contact Center Representative include but are not limited to:**
+ Handle inbound and outbound client calls related to abandoned property accounts
+ Perform full verbal verification using LexisNexis and document client interactions
+ Conduct outreach to reunite clients with their assets and process claims
+ Maintain accurate records and update systems including the Service Request Portal
**Candidates for Contact Center Representative must meet the following requirements to be considered:**
+ Previous experience in a Call Center or Contact Center environment
+ Strong communication and de-escalation skills with a professional attitude
+ Proficiency in MS Word, Outlook, and Excel
+ Ability to multitask and manage client inquiries in a fast-paced team setting
**What's in this Contact Center Representative position for you?**
+ Pay: $18.51/hour
+ Shift: Monday-Friday, 8:00 AM-5:00 PM
+ Weekly paycheck
+ Dedicated Onboarding Specialist & Recruiter
+ Access to Adecco's Aspire Academy with thousands of free upskilling courses
**Pay Details:** $18.51 per week
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Customer Service Representative

08899 Edison, New Jersey Sysco

Posted 4 days ago

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**JOB SUMMARY**
This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
**RESPONSIBILITIES**
+ Answer all incoming concerns/needs from all customers
+ Key pick-up request, Handle transportation/routing on delivery questions
+ Process will-call orders
+ Provide customers with invoice copies.
+ Process credits
+ Maintaining Call list
+ Monitor orders before the cut-off
+ Communicate regularly with the AE (account executives) and customers.
+ Manage the same-day deliveries for OPCO (operating company)
+ Perform other duties as directed by Supervisor.
**QUALIFICATIONS**
**Education**
+ High school diploma or equivalent.
**Experience**
+ 1 year prior outside foodservice sales coordination or customer support experience
+ Preferred: Previous call center experience
**Professional Skills**
+ Strong telephone communication skills
+ Able to work in a fast pace environment
+ Ability to sit and work at a PC for extended periods
+ Proficient in MS Office
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
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Customer Service Representative

08034 Kingston, New Jersey VCA Animal Hospitals

Posted 4 days ago

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Job Description

**Seeking a Veterinary Receptionist!**
Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need?
**V** **CA Garden State Animal Hospital** is seeking an **Experienced Client Service Representative** to join our team full time! We are proud to have been serving Pets in Southern New Jersey and the Philadelphia Area since 1965. We take our mission statement - "your pet's health is our top priority and excellent service is our goal" - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional _service extraordinaire_ to join us in delivering our mission to our clients and their pets.
**Location:** 628 Haddonfield Rd, Cherry Hill Township, NJ 08002
**Compensation:** The pay range for this position is $17-$20/hr
**Among the reasons to consider joining VCA Garden State**
We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!
+ Leadership opportunities
+ Access to the people and financial resources of a large veterinary community
+ WOOF University, offering abundant of training in a variety of topics
+ Generous employee pet care discounts
+ Opportunities to give back through strong Shelter partnerships and VCA Charities
**VCA adds value to your compensation package with the following:**
+ **Competitive wage**
+ Medical, Dental & Vision insurance
+ Opportunity to teach and mentor
+ 401(k)
+ Free wellness subscriptions (Head Space)
+ Life and Long Term Disability insurance
+ Paid Parental leave
**Why We Need You**
As the face of VCA Garden State , the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Representative is the pivot around which the hospital operates and is responsible for:
+ Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
+ Scheduling and confirming appointments.
+ Placing outbound calls for follow-ups and reaching out to prospective clients.
+ Presenting and explaining fees, including processing payments.
+ Recommending, selecting, and obtaining products and services, including prescriptions.
+ Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
+ Managing medical records, charts, reports and correspondence.
+ Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
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Customer Service Representative

08544 Princeton, New Jersey Adecco US, Inc.

Posted 4 days ago

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Adecco is hiring for a **Customer Service Representative** with a local client in **Princeton, NJ** ! Apply now if you meet the qualifications listed below:
+ **Contract Type:** Temp
+ **Pay:** $21.50/hour
+ **Schedule:** 10:00am - 6:30pm EST, Monday to Friday.
+ **Training:** Payed.
+ **Work Modality:** Hybrid, 2 days of home office and 3 days work from office.
**Essential Duties:**
+ Resolve daily Order Management holds.
+ Collaborate with departments to address order status, product, delivery, and billing inquiries.
+ Generate reports using BI tools, Oracle, and SAP.
+ Manage recalls, service agreements, return procedures, and escalations.
+ Liaise with Customer Service, Supply Chain, IT, and external vendors.
+ Mentor and train BPO representatives.
**At a minimum, you'll need:**
+ High School diploma.
+ 3+ years of experience in customer service, accounting, finance, or information systems.
+ Experience with SAP, Salesforce, Oracle, BI tools, MS Office.
+ Excellent communication skills (verbal and written).
+ Strong troubleshooting and problem-solving abilities.
+ Experience with Microsoft Teams and Zoom.
+ Ability to work independently and in a fast-paced team environment.
**Preferred Qualifications:**
+ Bachelor's degree or equivalent experience.
+ Experience in medical device, pharma, or manufacturing industries.
+ Familiarity with Order to Cash processes.
+ Knowledge of Integra LifeSciences products and operations.
+ Experience with EDI systems (e.g., GHX, GFax).
IMPORTANT: This job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans.
Equal Opportunity Employer/Veterans/Disabled
**Pay Details:** $21.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Customer Service Representative

08629 Trenton, New Jersey CVS Health

Posted 4 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Please note this role will be trained virtual in the EST time zone.
Training: 12 weeks (No PTO) M-F between the hours of 8:00am to 5:00pm EST
Permanent Schedule: M-F between the hours of 8:00am to 5:00pm EST
The role of the Customer Service Representative is to be customer-focused by putting people first during every interaction, inspiring trust by being courteous, empathetic, and a service professional. Create simplicity by effectively using knowledge of plans, products, procedures and systems to provide information and resolve issues, resulting in enhanced customer satisfaction and retention. The Customer Service Representative position is designed to join forces across Aetna's window to our members, providers, physicians and hospitals. As a Customer Service Representative, you must rise to the challenge with the image you project over the telephone and how you handle the caller's situation is the public's perception of Aetna. We provide a human connection when it is needed most.
**Required Qualifications**
- Must live in the EST time zone area
- Experience in a production environment.
- Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate.
- Strong communication and problem-solving skills - Empathy towards customers' needs and concerns
- Strong computer navigation and typing skills
- Ability to manage multiple tasks in a transaction/high volume-based environment
**Education**
High School Diploma, G.E.D. or equivalent experience
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $31.30
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/28/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Customer Service Representative

08859 Madison Park, New Jersey DuPont

Posted 5 days ago

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At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers ( MicroSystems, (HDM), is a 50-50 joint venture between Showa Denko and DuPont. We are a growing global technology business selling electronic materials to first tier manufacturing companies in the semiconductor industry. Our dynamic team based on-site at the **Parlin, NJ** site is seeking a highly motivated **Customer Service Specialist** (CSS) to deliver excellent customer service. S/he is responsible for a group of clients, managing and resolving customer complaints. S/he investigates customer issues/incidents and has flexibility in negotiating resolutions and/or settlements based on client needs. An exceptional CSS possesses advanced product knowledge, interprets questions/requests and ensures proper resolution.
The Customer Service Specialist has complete ownership of the order management process from initial order entry to product delivery for her/his dedicated accounts. S/he interfaces with customers as well as internal and external functional partners. By building successful relationships, s/he aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction. Strong communication skills allow the s/he to translate the customers' needs into information upon which the CSS, the business and other functions can make decisions and promptly act.
As Customer Service Specialist- HDM, you will:
- Investigate customer issues/incidents and has flexibility in negotiating resolutions and/or settlements based on client needs.
- Engage sales team on customer issues and requests, pricing and approvals, followed by necessary actions to resolve
- Coordinate with warehouse and logistics partners to manage expedites, special freight handling, daily deliveries/shipments
- Create and maintain customer profiles and other documentation in SharePoint or SAP
- Identify areas for improvement and implement change to consistently strive for greater effectiveness and efficiency
- Execute complex work processes through multiple systems and technology
- Leverage multiple internal resources to optimize customer satisfaction and cost to serve objectives for the business
- Work with Sales/Headquarter Sales/Technical Team on quotes, new customer set-up/changes, pricing, forecast demand planning, order fulfillment issues, complaints, new part development and samples
- Log into customer portals to review supplier releases
- Manage customer consignments
- Work with finance to resolve delinquent account receivables
**Qualifications**
- A minimum High School diploma, G.E.D. or equivalent is required; a bachelor's degree is strongly preferred
- A minimum 5 years previous customer service experience with emphasis on sales to cash and order management process experience from initial order entry to product delivery is required
- Import/Export experience to include logistics and import/export regulatory knowledge
- Proficiency in SAP R/3, S4 Hana, or another ERP system is desired not required
- Intermediate Microsoft Office proficiency required (Outlook, Excel, PowerPoint, Word)
- Professional phone communications and interpersonal skills with multiple functional groups both internally and externally to develop and sustain positive and productive customer relationships
- Must possess strong organizational skills to provide accurate follow-up through completion of multiple concurrent tasks. Ability to monitor and review high volume of daily emails
- Ability to engage and resolve detailed issues
- Maintain effectiveness when experiencing major changes in work tasks or the work environment; approach change positively
- Demonstrate a willingness to actively commit to one's work and to invest one's time, talent, and best efforts to accomplish organizational goals
- Work well in a team setting, embrace others' differences and constructive feedback
- This position operates on a standard weekday schedule; overtime may be required per business need
- This position is based in Parlin, NJ, and requires less than 5% of travel
- A minimum requirement for this U.S. based position is the ability to work legally in the United States; No visa sponsorship/support is available for this position.
Join our Talent Community ( to stay connected with us!
On May 22, 2024, we announced a plan to separate our Electronics and Water businesses in a tax-free manner to its shareholders. On January 15, 2025, we announced that we are targeting November 1, 2025, for the completion of the intended separation of the Electronics business (the "Intended Electronics Separation")*. We also announced that we would retain the Water business. We are committed to ensuring a smooth and successful separation process for the Future Electronics business. We look forward to welcoming new talent interested in contributing to the continued success and growth of our evolving organization.
_(1)The separation transactions are subject to satisfaction of customary conditions, including final approval by DuPont's Board of Directors, receipt of tax opinion from counsel, the filing and effectiveness of Form 10 registration statements with the U.S. Securities and Exchange Commission, applicable regulatory approvals, and satisfactory completion of financing. _ _For further discussion of risks, uncertainties and assumptions that could impact the achievement, expected timing and intended benefits of the separation transactions, see DuPont's_ _announcement ( ._
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information ( .
DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page ( .
The Pay range for this role is $26.05 - $40.93 Hourly
**How Base Pay is Determined:** DuPont has job leveling frameworks that help organize roles based on progressive levels of responsibility, proficiency and qualifications. Each role has an associated pay range (or an established pay rate for some roles) based on the competitive market in each country where we operate. Each individual's pay is based on a variety of factors, including their role and the associated pay range for that role, their geographic location (i.e., country, state, metropolitan area), as well as their skills, experience, education and certifications, and performance.
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Customer Service Representative

07724 Eatontown, New Jersey Hackensack Meridian Health

Posted 8 days ago

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Job Description

Our team members are the heart of what makes us better.
At Hackensack Meridian _Health_ we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Customer Service Representative, under the direction of the Customer Service Supervisor, is responsible for all customer service related inquiries across the Hackensack Meridian Health (HMH) network. Responsible for resolutions via telephone, correspondence, and direct patient contact, and for all assigned responsibilities that assist the Patient Accounting Department's departmental goals.
**The hours for this position are 8:00AM-4:30PM - Thursday to Monday.**
Education, Knowledge, Skills and Abilities Required:
+ High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
+ Minimum of 1 year of experience in customer service.
+ Exceptional customer care skills, including but not limited to active listening, compassion, written and verbal communication skills, and a professional phone voice.
+ Strong time management and decision making skills.
+ Possesses a true customer/patient first attitude, and a passion for assisting customer/patients by delivering a positive patient experience on every contact.
+ Excellent computer and analytical skills.
+ Strong attention to detail.
+ Outstanding work ethic and strong adherence to shift schedule
Education, Knowledge, Skills and Abilities Preferred:
+ Associate's degree or two years of college from an accredited college or university.
+ In depth knowledge of the revenue cycle. (third party follow up, reconciliation, billing and other key areas of patient financial services)
+ Experience in analysis of accounts in a hospital or physician environment.
+ Knowledge of medical terminology, hospital systems, and insurance processes.
+ Computer skills preferably including but not limited to Microsoft Office and/or Google Suite platforms.
+ Bilingual in English/Spanish a plus.
+ Prior hospital finance/billing experience is a plus.
+ Prior call center environment experience is a plus.
+ Prior collection experience is a plus.
+ EPIC experience.
Licenses and Certifications Required:
+ Successfully pass EPIC assessment completion within 30 days after Network access granted.
**If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!**
168555
Starting at $26.71 Hourly
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
+ Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
+ Experience: Years of relevant work experience.
+ Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
+ Skills: Demonstrated proficiency in relevant skills and competencies.
+ Geographic Location: Cost of living and market rates for the specific location.
+ Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
+ Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
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Customer Service Representative

07188 Newark, New Jersey TEKsystems

Posted 9 days ago

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Description
Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city!
$18/hr or $9 if bilingual in English/Spanish
Training Schedule/Duration: M-F 8:00 AM - 4:30 PM Eastern for a duration of 3 weeks.
Hours of Operation: - Open Enrollment: 11/1 - 1/31:
8:00 am to 8:00 pm EST - Monday through Friday.
8:00 am to 5:00 pm EST - Saturday
8:00 am to 5:00 pm EST - last two Sundays of OE
8:00 am - 10:00 pm EST - last three days of OE
8:00 am to 8:00 pm EST - one week after OE period ends.
Hours of Operation - Non-Open Enrollment: 8:00 am to 5:00 pm Eastern - Mon through Fri
Location: Remote / Work from home in State of New Jersey - NJ
Equipment: Bring Your Own Device BYOD. Cannot accept MAC IOS or Celeron Processor.
Job Description:
The Customer Service Representative CSR is responsible for answering inquiries from Marketplace individual consumers including but not limited to general information as well as assisting individuals and families in applying for health care coverage through the Marketplace.
- Answer incoming calls from consumers including the general public prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards policy and procedures and protocols including but not limited to the confidentiality and privacy policies.
- Respond effectively to all forms of inbound and outbound contacts.
- Track and document all inquiries using the applicable systems.
- Process new applications for health care coverage via the telephone including building tax household household income eligibility determinations interpreting determinations made by the Marketplace and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines.
- Process life event changes demographic updates disenrollment requests and special enrollment periods as requested.
- Facilitate the fulfillment of caller requests for materials via mail email or download.
- Facilitate translation services for non-English speaking callers according to procedures.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
- Perform other duties as assigned by management.
Education Required:
- High School Diploma OR GED
Experience Required:
- Minimum of 6 months Customer Service Call Center experience needed
- Strong data entry and telephone skills
- Excellent organizational interpersonal written and verbal communication skills
- Ability to perform comfortably in a fast-paced work environment
- Ability to successfully execute many complex tasks simultaneously
- Ability to work as a team member as well as independently
- Previous experience with computers phone systems and headsets preferred
- Bi-lingual Spanish is a plus.
Pay and Benefits
The pay range for this position is 18.00 - 19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 25, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Customer Service Representative

07188 Newark, New Jersey Conduent

Posted 9 days ago

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Description for Internal Candidates
**Customer Service Representative**
**Onsite in Newark, NJ**
Hourly rate $16.50/hr
**What you get:**
+ Full-time Employment with Benefits day one including paid Holidays.
+ $6.50/hr
+ Bilingual in Spanish 17.50/hr
+ Paid Training
+ Great Work Environment
**Requirements:**
+ Must be at least 18 years of age or older.
+ Must have a High School Diploma, or equivalent.
+ Must be able to submit to a background check and drug test.
+ Must be able to work 10:15am to 7:15pm any day of the week
**Summary:**
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
**What you will be doing:**
+ Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
+ Identify customer needs to ensure the customer is provided complete and accurate information.
+ Process required transactions via mainframe or web-based applications.
+ Submit research requests in a concise yet accurate manner.
+ Maintain a thorough knowledge of the company and client programs, policies, and technology.
+ Communicate effectively in a warm and empathetic manner.
+ Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
+ Provide support to other positions/operations in cases during heavy workloads or absences.
**People who succeed in this role have:**
+ The ability to convey complex information in clear and concise terms to ensure customer understanding.
+ Strong work ethic.
+ Effective and accurate written and verbal communication skills.
+ Effective problem-solving skills.
+ Customer Service Experience.
+ Can navigate multiple applications and research solutions with ease
+ Love helping people and guiding them to the best solution for their issue
+ Are excited by innovative technology
+ Provide calm conflict resolution and problem solving for frustrated customers
+ Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
+ Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is 16.50/hr.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
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