Bilingual Spanish Customer Service Representative - Remote

89702 Silver City, Nevada Nevada Staffing

Posted 1 day ago

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Job Description

Customer Service Representative

Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The Customer Service Representative contributes to Cognizant's Contact Center for Foodservice success by providing support to the Selling Team, field partners, and Direct Customers. This person will handle service and delivery inquiries and resolve concerns for one of Cognizant's Food Service Clients. They establish and maintain Gold Standard business relationships and maintain predetermined brand distribution percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives. The position also makes outbound calls and processes other tasks as and when required. This role is fully remote for candidates living in the United States.

Role Responsibilities

  • Offer Sales & Sales Support interactions from Customers and Sales Associates (via phone, email, and teams chat) such as general inquiries, feedback, incidents, and order management.
  • Use computerized systems for tracking, information gathering, and/or troubleshooting.
  • Answer basic questions and resolve basic problems.
  • Document issues, identify, and take appropriate actions to resolve inquires including those related to, but not limited to, order entry, order modification, customer billing and payments, pricing, reporting, and customer facing applications.
  • Actively re-direct incoming callers to self-service options
  • Perform proactive outbound follow-up communications as necessary
  • Process orders and other related voice and non-voice tasks as needed to meet client needs

Role Requirements

  • A High School Diploma or equivalent is required
  • Must be Bilingual in Spanish/English
  • At least 2 years of Customer Service experience
  • Previous call center experience is preferred but not required
  • Previous experience in foodservice or foodservice distribution is preferred but not required
  • A self-starter that demonstrates customer service skills
  • Ability to select and apply standard policies and procedures
  • Ability to resolve routine problems and questions independently
  • Ability to pay close attention to detail and use time effectively
  • Excellent oral and written communication skills with good vocabulary, proper grammar, and the ability to independently compose routine written communications
  • Ability to work in a fast-paced team environment
  • Must be willing to work a flexible schedule, with weekend/holiday availability

Requirements for Working From Home

  • A private and secure space to do work uninterrupted by others in the home
  • Must connect to the internet with a CAT 7 Ethernet cord or higher. Using a WiFi connection is not allowed
  • All equipment needed for the job will be provided, but not the Ethernet cord

Salary and Other Compensation:

Applications are accepted until June 16th, 2025. The hourly rate for this position is $15.50 per hour. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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Bilingual Spanish Customer Service Representative - Remote

89702 Silver City, Nevada Remote Staffing

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative

Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The Customer Service Representative contributes to Cognizant's Contact Center for Foodservice success by providing support to the Selling Team, field partners, and Direct Customers. This person will handle service and delivery inquiries and resolve concerns for one of Cognizant's Food Service Clients. They establish and maintain Gold Standard business relationships and maintain predetermined brand distribution percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives. The position also makes outbound calls and processes other tasks as and when required. This role is fully remote for candidates living in the United States.

Role Responsibilities:

  • Offer Sales & Sales Support interactions from Customers and Sales Associates (via phone, email, and teams chat) such as general inquiries, feedback, incidents, and order management.
  • Use computerized systems for tracking, information gathering, and/or troubleshooting.
  • Answer basic questions and resolve basic problems.
  • Document issues, identify, and take appropriate actions to resolve inquires including those related to, but not limited to, order entry, order modification, customer billing and payments, pricing, reporting, and customer facing applications.
  • Actively re-direct incoming callers to self-service options
  • Perform proactive outbound follow-up communications as necessary
  • Process orders and other related voice and non-voice tasks as needed to meet client needs

Role Requirements:

  • A High School Diploma or equivalent is required
  • Must be Bilingual in Spanish/English
  • At least 2 years of Customer Service experience
  • Previous call center experience is preferred but not required
  • Previous experience in foodservice or foodservice distribution is preferred but not required.
  • A self-starter that demonstrates customer service skills.
  • Ability to select and apply standard policies and procedures.
  • Ability to resolve routine problems and questions independently.
  • Ability to pay close attention to detail and use time effectively.
  • Excellent oral and written communication skills with good vocabulary, proper grammar, and the ability to independently compose routine written communications.
  • Ability to work in a fast-paced team environment.
  • Must be willing to work a flexible schedule, with weekend/holiday availability.

Requirements for Working From Home:

  • A private and secure space to do work uninterrupted by others in the home.
  • Must connect to the internet with a CAT 7 Ethernet cord or higher. Using a WiFi connection is not allowed.
  • All equipment needed for the job will be provided, but not the Ethernet cord.

Salary and Other Compensation:

Applications are accepted until June 16th, 2025. The hourly rate for this position is $15.50 per hour. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer:

The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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Walgreens - Customer Service Associate

Carson City, Nevada Walgreens

Posted today

Job Viewed

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Job Description

As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
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Customer Service Associate I

89448 Stateline, Nevada Dollar Tree

Posted 10 days ago

Job Viewed

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Job Description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
+ Assist customers with questions and recommendations
+ Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
212 Elks Point Rd,Zephyr Cove,Nevada 89448
05613
Dollar Tree
Min:
12
Max:
12.5
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