126 Customer Service jobs in Moncks Corner
Customer Service Representative
Posted today
Job Viewed
Job Description
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Weekly Bonus Potential
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predictable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
Great if you have:
- Retail and customer service experience
- Sales associate or cashiering experience
- High school diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Customer Service Representative
Posted today
Job Viewed
Job Description
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT *
- Competitive hourly pay rates & team bonus
- Get Paid Early!
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Customer Service Representative
Posted today
Job Viewed
Job Description
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints What You'll Do :
- Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
- Reports customer feedback to management.
- Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.
- Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.
- Assures proper invoicing of accounts by verifying computer-generated invoices.
- Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
- Schedule loads as required.
- Maintain updated reports to ensure all loads are empty and closed.
- Resolve refused product, over, short and damaged (OS&D) orders.
- Follow attendance policy, show up for work on time and ready to work assigned shift.
- Perform other duties as required and assigned.
- High school diploma or general education degree (GED).
- 0-2 years of related work experience.
- Ability to work in a fast paced environment.
- Ability to handle multiple tasks at the same time.
- Flexibility and initiative.
- Experience working with challenging customers.
- Excellent communication skills.
- Strong problem solving skills
- Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.
- Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
- Knowledge of Warehouse Management Systems
- Knowledge of Microsoft Office Suite.
- Desktop computers.
- Accurate typing and data entry skills
- Requires the ability to sit for long periods of time, with frequent interruptions
- Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
- Requires manual dexterity with normal hand and finger movements for typical office work
- Talking, hearing, and seeing are important elements of completing assigned tasks
- May require travel by automobile and airplane up for business
- May require a visit facility operations in temperatures at or below freezing
- May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
- Requires the use of various electronic tools
- Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
- Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Customer Service Representative
Posted 23 days ago
Job Viewed
Job Description
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints
What You'll Do :
• Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
• Reports customer feedback to management.
• Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.
• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.
• Assures proper invoicing of accounts by verifying computer-generated invoices.
• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
• Schedule loads as required.
• Maintain updated reports to ensure all loads are empty and closed.
• Resolve refused product, over, short and damaged (OS&D) orders.
• Follow attendance policy, show up for work on time and ready to work assigned shift.
• Perform other duties as required and assigned.
What Experience and Education You Need :
• High school diploma or general education degree (GED).
• 0-2 years of related work experience.
What Could Set You Apart :
• Ability to work in a fast paced environment.
• Ability to handle multiple tasks at the same time.
• Flexibility and initiative.
• Experience working with challenging customers.
• Excellent communication skills.
• Strong problem solving skills
• Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.
• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
• Knowledge of Warehouse Management Systems
• Knowledge of Microsoft Office Suite.
• Desktop computers.
• Accurate typing and data entry skills
Physical Requirements :
• Requires the ability to sit for long periods of time, with frequent interruptions
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
• Requires manual dexterity with normal hand and finger movements for typical office work
• Talking, hearing, and seeing are important elements of completing assigned tasks
• May require travel by automobile and airplane up for business
• May require a visit facility operations in temperatures at or below freezing
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
• Requires the use of various electronic tools
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What We Offer :
Our associates know the answer to the question What's in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
EOE/AA M/F/D/V DFW.
ABOUT US
Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
Customer Service Representative Store
Posted today
Job Viewed
Job Description
Job Category: Operations
Requisition Number: CUSTO
Location: Summerville, SC 29483, USA
Job DetailsCustomer Service Representative
Job Description
At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders, and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members.
Here are some of the great benefits of working at Parker's Kitchen:
Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills.
Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them.
Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path.
Employee Assistance Program: This includes several resources including: Legal, Financial, Work/Life and Parent Guidance along with Health Management Tools.
Free drinks and 50% off Parker's prepared food while at work!
Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee* Conditions apply
Receive a raise after 60 days of employment
Paid personal Time Off granted on your first day of employment* Conditions apply
Free Life Insurance equaling 1x your annual salary
Tickets at work
Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies.
401K & Health Benefits
As a Customer Service Representative at Parker's Kitchen, you are the face of the company while you process each customer's order quickly, accurately, and efficiently while ensuring complete customer satisfaction through prompt and friendly service. As a cashier, Parker's Kitchen looks to you to accurately handle customer cash, credit/debit payments, and assist customers by providing information and resolving their complaints. You will maintain knowledge of all items, give customers direction on product location throughout the store, and maintain excellent communication with front-end leaders at all times. You will ensure that checkout areas are properly maintained in a clean and orderly condition and achieve all other related duties as assigned.
Retail Customer Service Representative is responsible for:
Providing a fast and friendly customer service experience every visit.
Ability to operate front end equipment; register, calculator, scanner.
Cash handling, fuel transactions, and retail shift duties as assigned.
Cashier responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns
Demonstrate a culture of ethical conduct, safety, and compliance.
Welcoming and helpful attitude toward guests and other team members
Attention to detail while multitasking
Requirements to be a Retail Customer Service Representative:
Accurately handle cash register operations and cash transactions
Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.
Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers.
Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
Must be at least eighteen years old to work on store-side. (Can be 16 to work in our kitchens)
Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
Alterations Customer Service Representative
Posted today
Job Viewed
Job Description
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT *
- Competitive hourly pay rates & team bonus
- Get Paid Early!
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver five-star customer experience.
- Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alterations services and personalization options.
- Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
- Maintain high dress code standards as required by the Dress Code policy.
- Greet and escort all alterations customers to and from alterations for appointments.
- Press, steam, and spot clean all merchandise.
- Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
- Build long-term relationships to meet and exceed customer satisfaction and loyalty.
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
- Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
- Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
- Maintains a clean and well-organized alterations room.
- Performs duties and tasks as assigned by store management.
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is helpful.
- Prior experience with computerized POS (Point of Sale) system
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Customer Service Representative Store #80
Posted today
Job Viewed
Job Description
Job Category: Operations
Location: Summerville, SC 29483, USA
Job DetailsAt Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders, and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members.
Here are some of the great benefits of working at Parker's Kitchen:
- Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills.
- Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them.
- Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path.
- Employee Assistance Program: This includes several resources including: Legal, Financial, Work/Life and Parent Guidance along with Health Management Tools.
- Free drinks and 50% off Parker's prepared food while at work!
- Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee* Conditions apply
- Receive a raise after 60 days of employment
- Paid personal Time Off granted on your first day of employment* Conditions apply
- Free Life Insurance equaling 1x your annual salary
- Tickets at work
- Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies.
- 401K & Health Benefits
As a Customer Service Representative at Parker's Kitchen, you are the face of the company while you process each customer's order quickly, accurately, and efficiently while ensuring complete customer satisfaction through prompt and friendly service. As a cashier, Parker's Kitchen looks to you to accurately handle customer cash, credit/debit payments, and assist customers by providing information and resolving their complaints. You will maintain knowledge of all items, give customers direction on product location throughout the store, and maintain excellent communication with front-end leaders at all times. You will ensure that checkout areas are properly maintained in a clean and orderly condition and achieve all other related duties as assigned.
Retail Customer Service Representative is responsible for:
- Providing a fast and friendly customer service experience every visit.
- Ability to operate front end equipment; register, calculator, scanner.
- Cash handling, fuel transactions, and retail shift duties as assigned.
- Cashier responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
- Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Demonstrate a culture of ethical conduct, safety, and compliance.
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while multitasking
Requirements to be a Retail Customer Service Representative:
- Accurately handle cash register operations and cash transactions
- Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.
- Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers.
- Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
- Must be at least eighteen years old to work on store-side. (Can be 16 to work in our kitchens)
Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
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Customer Service Representative Store # 84
Posted today
Job Viewed
Job Description
Job Category: Operations
Requisition Number: CUSTO
Location: Summerville, SC 29456, USA
Job DescriptionAt Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders, and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members.
Here are some of the great benefits of working at Parker's Kitchen:
- Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills.
- Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them.
- Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path.
- Employee Assistance Program: This includes several resources including: Legal, Financial, Work/Life and Parent Guidance along with Health Management Tools.
- Free drinks and 50% off Parker's prepared food while at work!
- Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee* Conditions apply
- Receive a raise after 60 days of employment
- Paid personal Time Off granted on your first day of employment* Conditions apply
- Free Life Insurance equaling 1x your annual salary
- Tickets at work
- Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies.
- 401K & Health Benefits
As a Customer Service Representative at Parker's Kitchen, you are the face of the company while you process each customer's order quickly, accurately, and efficiently while ensuring complete customer satisfaction through prompt and friendly service. As a cashier, Parker's Kitchen looks to you to accurately handle customer cash, credit/debit payments, and assist customers by providing information and resolving their complaints. You will maintain knowledge of all items, give customers direction on product location throughout the store, and maintain excellent communication with front-end leaders at all times. You will ensure that checkout areas are properly maintained in a clean and orderly condition and achieve all other related duties as assigned.
Retail Customer Service Representative is responsible for:
- Providing a fast and friendly customer service experience every visit.
- Ability to operate front end equipment; register, calculator, scanner.
- Cash handling, fuel transactions, and retail shift duties as assigned.
- Cashier responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
- Ability to blend problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Demonstrate a culture of ethical conduct, safety, and compliance.
- Welcoming and helpful attitude toward guests and other team members
- Attention to detail while multitasking
Requirements to be a Retail Customer Service Representative:
- Accurately handle cash register operations and cash transactions
- Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.
- Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers.
- Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
- Must be at least eighteen years old to work on store-side. (Can be 16 to work in our kitchens)
Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement. Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
Customer Service Representative (CSR)/Dispatch
Posted 2 days ago
Job Viewed
Job Description
**Why Bosch?**
Our strategic objective is to create connected solutions, improving the quality of life worldwide.
What's important to us?
+ **Make Your Mark:** Give your job a meaning, with solutions "Invented for Life"
+ **Shape Tomorrow's World:** The future offers many opportunities. Be the first to take advantage of them.
+ **Find Your Place:** You know how you can work best. We offer the conditions you need.
+ **Balance Your Life:** Make your job match your lifestyle. We provide you with individual support.
+ **Walk The Talk:** Where you are - our team spirit is with you.
+ **Discover New Directions:** You way might change - we will stay by your side.
+ **Be Yourself:** Your diversity makes us special. Enrich us with your own unique personality.
+ **Pay It Forward:** We love our business and our environment. Let's save them both for future generations.
Welcome to a place where your ideas lead to something big.
Welcome to Bosch.
**Job Description**
Strong customer service oriented professional that is responsible for developing and maintaining excellent customer relationships with both internal and external customers. Possess flexibility within a team environment or individually with minimal supervision in a fast paced culture.
**- Position with be 2nd Shift: 1pm - 9:30pm**
- Professional etiquette dealing both face to face communication as well as via telephone and email
- Heavy telephone and email communication to respond to customer inquiries in a timely manner and update when deviations occur
- Daily customer order pick creation
- Entry level material planning
- Communication with both internal and external customers
- Drive to seek resolution to variances by going to the source
- Transportation scheduling for both daily and expedite services utilizing customer websites and freight forwarding websites
- Office duties: filing, faxing, scanning
- Maintain and abide by records retention procedures per Central Directives
- Knowledge of what an escalation processes is and reasons
- Ability to problem solve utilizing the 5 Why's or 8D formats
- A team player that can effectively back up others as needed
- Other duties as assigned
**Qualifications**
- High School Diploma or related discipline preferred
- 3 - 5 years of experience in a warehouse environment required
- Excellent computer skills and working familiarity with multiple software packages, preferably MS Office and SAP ERP software packages
- Must have strong verbal and written communication skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional manner
- Must have a sense of team response to satisfy sales goals and assure 100% customer satisfaction
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
**Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.**
**Equal Opportunity Employer, including disability / veterans.**
Bosch is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives
+ FIRST Robotics (For Inspiration and Recognition of Science and Technology)
+ AWIM (A World In Motion)
To be the first to hear about relevant news, events and job opportunities, sign up for the appropriate Bosch Insider Community (Talent Network) below.
+ Technical Community ( Commercial Community
+ Student Community (
Customer Service Representative, Full or Part Time
Posted today
Job Viewed
Job Description
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
- Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
- Flexible Schedules
- Weekly Pay
- Weekly Bonus Potential
- Large, Stable Employer
- Fast Career Opportunities
- Work With Fun, Motivated People
- Task Variety
- Paid Comprehensive Training
- 401K With a Competitive Company Match
- Flexible Spending/Health Savings Accounts
- Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predictable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
- Selling products to customers
- Providing excellent customer care
- Communication and friendly conversation
- Performing at a quick pace while having fun
- Working as part of a team to accomplish daily goals
- Coming up with great ideas to solve problems
- Thinking quickly and offering suggestions
Great if you have:
- Retail and customer service experience
- Sales associate or cashiering experience
- High school diploma or equivalent
- Motivation to advance in your career!
- Willingness to learn and have fun!
Physical Requirements:
- Ability to stand and/or walk for up to 8 hours
- Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
- Occasionally lift and/or carry up to 60 pounds from ground to waist level
- Push/pull with arms up to a force of 20 pounds
- Bend at the waist with some twisting up to one hour a shift
- Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.