504 Customer Service jobs in New City
Customer Service Representative
Posted 12 days ago
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Job Description
- Customer Support : Respond to customer inquiries via phone, email, and chat promptly and professionally, ensuring timely and accurate information.
- Issue Resolution : Troubleshoot and resolve customer issues, complaints, or concerns in a friendly and efficient manner. Escalate complex issues to the appropriate team members when necessary.
- Product Knowledge : Provide customers with detailed product information and updates, assist with product selection, and guide them through features and benefits.
- Order Management : Process orders, returns, exchanges, and refunds accurately while maintaining high attention to detail.
- Customer Follow-Up : Ensure customers receive follow-up communication on their inquiries or unresolved issues. Ensure customer satisfaction post-resolution.
- Documenting Interactions : Maintain accurate records of customer interactions, transactions, comments, and complaints in CRM systems.
- Cross-Functional Collaboration : Work closely with other departments (sales, technical support, etc.) to ensure customer needs are met and service standards are maintained.
- Upselling & Cross-Selling : Promote additional products, services, or upgrades to customers when applicable, while maintaining a customer-first approach.
- Feedback Collection : Gather customer feedback and suggest improvements based on recurring issues or opportunities for service enhancement.
Company Details
Customer Service Representative
Posted today
Job Viewed
Job Description
Customer Service Representative | Chester, NY | $50,000k - $52,000k (DOE) | Monday – Thursday 9am – 6pm, Friday 9am – 4pm | Benefits: 401(k) matching 3%, Dental insurance, Health insurance, Vision insurance and Paid time off.
We’re seeking a Customer Service Representative to work onsite Monday – Friday who combines excellent service skills with payroll knowledge and the ambition to grow professionally. In this in-office role, you will be responsible for supporting clients as they navigate our HCM software, helping them resolve issues and ensuring they are getting the most out of our platform. After a full training period, you will take ownership of a set group of clients and be their primary point of contact. This role is ideal for someone who is solution-oriented, analytical, and eager to build long-term relationships with clients and within our team.
Key Responsibilities
- Serve as the dedicated point of contact for a portfolio of clients using our payroll, timekeeping, and HR software
- Respond to client inquiries via phone and email in a timely, professional manner
- Troubleshoot system issues and guide clients through processes within the platform
- Educate and train clients on system functionality and best practices
- Collaborate with internal teams to resolve complex issues and improve service delivery
- Participating in process improvement initiatives and internal projects over time
- Stay current on software updates and industry regulations impacting payroll and HR
What We’re Looking For
- Minimum 2 years of experience in payroll and/or client-facing customer service
- Strong written and verbal communication skills with a professional presence
- Analytical and detail-oriented with a focus on providing solutions, not just answers
- Motivated to grow within the company and take on increasing responsibility
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with payroll, payroll systems or HCM software a plus
If you’re a people-first leader ready to make an impact in logistics operations, we’d love to connect!
If you meet the above qualifications and would like to apply for this position, please click APPLY NOW and upload your most current resume or you may email your resume to our recruiter, Heather Dean-Murphy at Please include "Cust Serv" on the subject line of any e-mail. Be sure to include your contact number.
Questions regarding this position can be addressed by emailing. Thank you in advance for applying, however, only qualified candidates will be contacted .
The Adecco Group is a Fortune Global 500 company and the global leader in Human Resource Solutions. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career. For great opportunities near you, go to today?Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit . The Company will consider qualified applicants with arrest and conviction records.
Customer Service Representative
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Description for Internal Candidates
Customer Service Representative
Onsite in Newark, NJ
Hourly rate $16.50/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
What you get:
- Full-time Employment with Benefits day one including paid Holidays.
- $6.50/hr
- Bilingual in Spanish 17.50/hr
- Paid Training
- Great Work Environment
Requirements:
- Must be at least 18 years of age or older.
- Must have a High School Diploma, or equivalent.
- Must be able to submit to a background check and drug test.
- Must be able to work 10:15am to 7:15pm any day of the week
Summary:
As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.
What you will be doing:
- Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
- Identify customer needs to ensure the customer is provided complete and accurate information.
- Process required transactions via mainframe or web-based applications.
- Submit research requests in a concise yet accurate manner.
- Maintain a thorough knowledge of the company and client programs, policies, and technology.
- Communicate effectively in a warm and empathetic manner.
- Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
- Provide support to other positions/operations in cases during heavy workloads or absences.
People who succeed in this role have:
- The ability to convey complex information in clear and concise terms to ensure customer understanding.
- Strong work ethic.
- Effective and accurate written and verbal communication skills.
- Effective problem-solving skills.
- Customer Service Experience.
- Can navigate multiple applications and research solutions with ease
- Love helping people and guiding them to the best solution for their issue
- Are excited by innovative technology
- Provide calm conflict resolution and problem solving for frustrated customers
- Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
- Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50/hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment may alsoclick here to access Conduent's ADAAA Accommodation Policy.
Customer Service Representative
Posted today
Job Viewed
Job Description
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
Posted today
Job Viewed
Job Description
Location: Buchanan, NY (On-site. No remote or hybrid work.)
Pay Range: $21 - $23 / hr (depending on experience) JP McHale Pest Management LLC, an Anticimex Company, is a top professional pest control company.
Qualifications for Call Center Representative:
- Exceptional customer service and phone skills
- Excellent communication skills
- Ability to multitask in a fast-paced call center environment.
- Strong attention to detail with problem-solving capabilities
- Strong listening skills
- Ability to achieve our call center goals.
- Proficient at typing & comfortable with computers
Responsibilities of the Call Center Representative:
- Answer inbound customer calls in a fast-paced environment.
- Empathize & understand customer's urgent need for service.
- Create Tickets and Schedule the customer's appointment.
- Answer customer questions and provide service information.
- Communicate with customers via chat or email.
- Coordinate and communicate with other internal departments.
- Be prepared to complete other duties delegated on an as-needed basis.
- No Pest Control Experience Needed- We will train you!
Benefits- Enrollment Eligibility Begins the 1st Month Following the Date of Hire
- Paid Holidays
- Paid Sick Time & Vacation
- Dental Insurance
- Vision Insurance
- Medical Insurance
- 401 (k) Matching
At Anticimex, we are driven by our Purpose: To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions.
Customer Service Representative
Posted today
Job Viewed
Job Description
As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and resolve customer concerns. document customer interactions and update accounts. proactively generate new sales leads. learn full suite of products and services. work closely with warehouse to deal with order and shipping issues. work closely with Finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals and presentations. maintain high level of accuracy and attention to detail. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS Windows. demonstrated ability to fully understand our full suite of products and pricing. be constantly mindful of schedules and committed to delivering all projects on time. work with internal and external Project Managers to keep all deliverables moving down the pipeline on time. Duties and responsibilities can change depending on business needs.
Customer Service Representative
Posted today
Job Viewed
Job Description
Pays $60K - $65K White Plains NY
Joining our team as a Customer Account Coordinator offers the following benefits:
- Competitive salary
- Opportunities for career growth and advancement
- Training provided to enhance customer service skills
Customer Service Representative Description: The position will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service.
- This role reports to the Sales and Service Supervisor and will work closely with inside sales and technical sales support.
- A successful candidate should exhibit a sense of ownership, urgency, be solution orientated, collaborative and accountable.
- Join an amazing employee-centric environment with a customer-centric mindset!
Duties
- Handle a volume of calls, chats and emails along with order processing and order management. turnaround.
- Build positive relationships by identifying customer needs, researching issues, and resolving customer concerns.
- Maintain customer satisfaction and loyalty during customer interactions.
- Communicate and collaborate cross-departmentally.
- Meet daily qualitative and quantitative targets for yourself and your team.
Required Skills
- Ownership, Same-Day Responsiveness & Collaboration.
- Display strong communication skills and interpersonal skills.
- Demonstrate proficiency in the MS Office suite of tools.
- Motivation and ability to learn new concepts quickly.
- Demonstrate strong work ethic through collaboration with peers.
Education
- 1-2 years minimum in a customer-facing sales or service environment.
- Experience interacting with multiple brands and multiple internal systems
- Experience with salesforce is preferred
- High School Diploma required, with a college degree preferred.
- Technology related B2B experience preferred.
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Customer Service Representative
Posted today
Job Viewed
Job Description
Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail
Customer Service Representative
Posted today
Job Viewed
Job Description
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $00 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
Pay Range is: 14.20 - 15.62 Hourly
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
Posted today
Job Viewed
Job Description
#x 9; Respond to customer emails and phone calls daily with promptness, accuracy, and courtesy. Diligently track customer orders and ensure precise updates. Identify and pursue cross-sell opportunities during customer interactions. Resolve customer i Customer Service Representative, Customer Service, Representative, Retail, Staffing