555 Customer Service jobs in New Haven

Perfect role for college students! Flexible with hours and shifts!

MUST HAVE VALID DRIVERS LICENSE AND RESUME TO BE CONSIDERED

Opening 6:30 - 12:30

Closing 12:30 - 7:30

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Customer Service Representative, you will be performing the following duties:

Deliver exceptional customer service while listening and consulting customers

Following up with customers, services requested, estimated completion times etc.

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed

Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Maintain inventory counts

Overall cleanliness and organization of the facility

Other duties as assigned

Qualifications

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid drivers license

T&M is a leader in the metal stamping industry and is a well-maintained company with modern equipment and an excellent work environment. We set the industry standards in customer reliability, quality and service.

Truelove & Maclean offers a generous compensation package including 401k contributions, profit sharing, premium overtime pay, and a steady work schedule.

Objectives

• Provide exceptional customer service to external customers
• Perform inside sales duties in accordance with applicable procedures outlined in the BMS (Business
• Management System)

Principal duties

• Handle all aspects of customer service, including entering, tracking, and releasing material for

shipment in ERP System.

• Update customers on product and deliveries
• Deliver timely customer service support via email and over the phone
• Manage incoming telephone calls professionally, efficiently and with excellent communication skills.
• Effectively present and discuss SFS products and services.
• Process returns and customer complaints.
• Collaborate with Production Planning to understand production schedules and ensure inventory

availability and timely completion of re-pack materials. Work closely with the scheduler to

understand material lead times and ship from points.

• Collaborate with management on potential shipment delays, stock out issues that thwart on-time

delivery, and other customer concerns.

• Resolve customer issues as lead investigator for assigned order fulfillment complaints, including an

initial review of documentation discrepancies or shipping issues. Engage additional resources as

needed to help resolve customer complaints.

• Working closely with the Sales team/directors to understand customer requirement
• Make proactive sales calls as requested by sales management
• Deepen and explore business relationships with new and existing customers
• Work with Field Sales Reps and Sales Directors on development and maintenance of target or key

accounts

• Research accounts, identifying key players, and contacting client prospects utilizing professional

communication skills.

• Foster companywide working relationships, lead by example, foster a good work climate
• Bachelor's Degree in a Business Discipline or 2+ years' experience in a similar role.

The Customer Service Representative at American Leak Detection of Connecticut is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the CT/NY/MAarea. Benefits for our Customer Service Reps (CSRs): * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance * Work from home * Salary: $20.00 - $25.00 per hour Customer Service Reps (CSR) Core Responsibilities: * Answering the phones * Explaining our services to potential clients * Manage the customer experience * Scheduling of appointments * Dispatch, routing, and scheduling of jobs for our technicians * Shift: 8 hour daytime shift, full-time * Availability: General workday is Monday through Friday, occasional weekend availability may be required Customer Service Representative (CSR) Qualifications: * Excellent customer service and telephone skills * Excellent written and oral communication skills * Proficiency in Microsoft Office Suite * Experience in the plumbing, restoration, or construction industries- a plus but not required * Experience using Salesforce is a plus but not required About American Leak Detection: American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857. Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

A position is available in the Customer Service Department. The position requires an individual with excellent customer relations, organizational, verbal and written communications skills, and above average problem solving skills. A minimum of five (5) years experience in a call center environment is required and prior use of SAP is highly desired. Bi-lingual a plus. Applicants must be genuinely excited to help customers and have a proven track record of excellence.

Applicants must be able to perform the following primary duties in a manner consistent with the Company's mission to be the service provider, employer and investment of choice through a relentless commitment to excellence:

• Receive and respond (via phone, email and chat) to all types of customer inquires with regard to such matters as billing (i.e., high bills, 0 usage, credits, refunds, transfers, adjustments), water quality and service (i.e., discolored water, pressure issues, service interruptions, outages), meter and remote malfunctions, collections (installment plans, arrangements, ebilling), property transfers and final bills, leak adjustments and other service-related issues. Ability to navigate and properly account for all customer contacts in the SAP system.
• Resolve customer inquiries or complaints to ensure first-call problem resolution and customer satisfaction; arrange for field service or meter reading departments to perform work as necessary; ability to problem-solve and thoroughly research in order to successfully resolve issues.
• Verify and process changes of addresses, property transfers, foreclosures and bankruptcies.
• Ability to handle as least 50-100 calls per day in a reactive environment.
• Compose letters and emails using Outlook, Word and chat.
• Excellent computer skills and previous experience working in a customer relationship management system/database.
• Strong math skills required to resolve billing-related matters.
• Self-starter with strong organizational skills.
• Occasional overtime and attendance at after-hours department staff meetings is required.
• Various other duties as required.

• Experience in a high volume call center preferred, but not required.

• A high school diploma is required.
• An associates or bachelor's degree is preferred, but not required.

• This is a full-time, benefit-eligible role with a work schedule of Monday through Friday, 9:00AM to 5:30PM. Training Hours may vary slightly.
• This role is classified as a non-exempt hourly role, with a starting hourly rate of $24.00/hour.
• After 3 months of successful employment & full training, this role will be eligible for a hybrid schedule (3 days office/2 days remote).

Aquarion Water Company is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, military or veteran status, or any other legally protected status in accordance with applicable federal, state and local laws.

The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization's services to meet productivity and quality standards.

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

The Customer Service Representative at American Leak Detection of Connecticut is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the CT/NY/MA area.

Benefits for our Customer Service Reps (CSRs):

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home
• Salary: $20.00 - $25.00 per hour

• Answering the phones
• Explaining our services to potential clients
• Manage the customer experience
• Scheduling of appointments
• Dispatch, routing, and scheduling of jobs for our technicians
• Shift: 8 hour daytime shift, full-time
• Availability: General workday is Monday through Friday, occasional weekend availability may be required

• Excellent customer service and telephone skills
• Excellent written and oral communication skills
• Proficiency in Microsoft Office Suite
• Experience in the plumbing, restoration, or construction industries- a plus but not required
• Experience using Salesforce is a plus but not required

The Customer Service Representative at American Leak Detection of Connecticut is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the CT/NY/MA area.

Benefits for our Customer Service Reps (CSRs):

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home
• Salary: $20.00 - $25.00 per hour

Customer Service Reps (CSR) Core Responsibilities:

• Answering the phones
• Explaining our services to potential clients
• Manage the customer experience
• Scheduling of appointments
• Dispatch, routing, and scheduling of jobs for our technicians
• Shift: 8 hour daytime shift, full-time
• Availability: General workday is Monday through Friday, occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:

• Excellent customer service and telephone skills
• Excellent written and oral communication skills
• Proficiency in Microsoft Office Suite
• Experience in the plumbing, restoration, or construction industries- a plus but not required
• Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.