133 Customer Service jobs in Old Fort
Customer Service Representative
Posted 9 days ago
Job Viewed
Job Description
About the Role
Join the frontlines of recovery and make a direct impact in the lives of families affected by Hurricane Helene. As a Door-to-Door Outreach Specialist, you'll be the face of hope and information-educating residents about FEMA relief funding and guiding them toward resources that can help rebuild their homes and lives.
This is not a sales role-it's a mission-driven opportunity to serve your community and ensure no eligible household is left behind.
Each region will be supported by a two-person team traveling door-to-door together. One team member will drive, and the driver will be reimbursed at the federal rate of $0.70 per mile.
Key Responsibilities
- Conduct door-to-door outreach in assigned region
- Inform residents about FEMA disaster relief programs and how to apply for federal assistance
- Collect basic contact information and assess interest in follow-up support
- Build trust and rapport with community members through respectful, empathetic engagement
- Track outreach progress and submit daily reports on interactions and outcomes
- Collaborate with local partners, relief coordinators, and FEMA liaisons to ensure accurate messaging
- Use mobile tools to log visits, share digital resources, and schedule follow-ups
- Provide excellent and consistent customer service to support applicants, the client, constituents, and Program team members.
- Demonstrate knowledge of program from intake, through construction, and closeout
- Canvassing assigned neighborhoods to engage residents in person
- Communicating program goals, benefits, and eligibility requirements clearly
- Recording resident responses, questions, and follow-up needs accurately
- Distributing outreach materials (flyers, brochures, contact info)
- Addressing basic concerns and referring complex issues to appropriate staff
- Maintaining a positive, respectful, and professional demeanor during all interactions
- Reporting daily progress and feedback to campaign supervisors
- Other duties as assigned.
Qualifications
- Strong communication skills and a passion for community service
- Reliable transportation and willingness to travel locally (mileage reimbursed for drivers)
- Basic tech proficiency (smartphone apps, GPS, data entry)
- Ability to walk for extended periods and work outdoors in varying conditions
- Bilingual (English/Spanish) a plus
What We Offer
- Supportive team environment with daily check-ins and guidance
- Schedule Tuesday-Saturday 8am-5pm (40 hours per week)
- Opportunity to make a tangible difference in disaster recovery
Pay and Benefits
The pay range for this position is $3.00 - 23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Burnsville,NC.
Application Deadline
This position is anticipated to close on Oct 14, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
On the 25th the candidate will spend the night before in Boone for training the following day. Travel and lodging and food will be paid for. following that they will go to their local county and begin outreach the following day. Location: Western North Carolina Schedule: Sunday-Saturday (40 hours/week, flexible shifts) Start Date: August 25, 2025 (training) Start date Compensation: Competitive hourly wage + mileage reimbursement ($0.70/mile for drivers) Duration: Temporary assignment (4- 6 months) with potential for extension based on community needs About the Role Join the frontlines of recovery and make a direct impact in the lives of families affected by Hurricane Helene. As a Door-to-Door Outreach Specialist, you'll be the face of hope and information-educating residents about FEMA relief funding and guiding them toward resources that can help rebuild their homes and lives. This is not a sales role-it's a mission-driven opportunity to serve your community and ensure no eligible household is left behind. ️ Start Date & Training - Start Date: Sept 22, 2025 (Training) - Training: One-day, in-person session (location finalizing in western NC) - Travel & Lodging: All travel and overnight stay expenses for training will be fully covered - Outreach Begins: Immediately following training, candidates will begin door-to-door outreach in their assigned region ️ Regional Assignments Outreach Specialists will be assigned to one of the following regions in Western North Carolina: Region Counties Covered Region 1 Caldwell/Burke Region 3 Ashe / Watauga Region 4 Avery / Mitchell Each region will be supported by a two-person team traveling door-to-door together. One team member will drive, and the driver will be reimbursed at the federal rate of $.70 per mile. Key Responsibilities - Conduct door-to-door outreach in assigned region - Inform residents about FEMA disaster relief programs and how to apply for federal assistance - Collect basic contact information and assess interest in follow-up support - Build trust and rapport with community members through respectful, empathetic engagement - Track outreach progress and submit daily reports on interactions and outcomes - Collaborate with local partners, relief coordinators, and FEMA liaisons to ensure accurate messaging - Use mobile tools to log visits, share digital resources, and schedule follow-ups - Provide excellent and consistent customer service to support applicants, the client, constituents, and Program team members. - Demonstrate knowledge of program from intake, through construction, and closeout - Canvassing assigned neighborhoods to engage residents in person - Communicating program goals, benefits, and eligibility requirements clearly - Recording resident responses, questions, and follow-up needs accurately - Distributing outreach materials (flyers, brochures, contact info) - Addressing basic concerns and referring complex issues to appropriate staff - Maintaining a positive, respectful, and professional demeanor during all interactions - Reporting daily progress and feedback to campaign supervisors - Other duties as assigned. Qualifications - Strong communication skills and a passion for community service - Familiarity with Western North Carolina neighborhoods preferred - Reliable transportation and willingness to travel locally (mileage reimbursed for drivers) - Basic tech proficiency (smartphone apps, GPS, data entry) - Ability to walk for extended periods and work outdoors in varying conditions - Bilingual (English/Spanish) a plus What We Offer - Travel and lodging covered for training - Supportive team environment with daily check-ins and guidance - scheduling within the Tuesday-Saturday work week (40 hours per week) - Opportunity to make a tangible difference in disaster recovery
Skills
customer service, outreach, documentation
Top Skills Details
customer service,outreach,documentation
Additional Skills & Qualifications
volunteer experience
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is 23.00 - 23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Marion,NC.
Application Deadline
This position is anticipated to close on Oct 2, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
Join the frontlines of recovery and make a direct impact in the lives of families affected by Hurricane Helene. As a Door-to-Door Outreach Specialist, you'll be the face of hope and information-educating residents about FEMA relief funding and guiding them toward resources that can help rebuild their homes and lives.
This is not a sales role-it's a mission-driven opportunity to serve your community and ensure no eligible household is left behind.
Each region will be supported by a two-person team traveling door-to-door together. One team member will drive, and the driver will be reimbursed at the federal rate of $0.70 per mile.
Key Responsibilities
- Conduct door-to-door outreach in assigned region
- Inform residents about FEMA disaster relief programs and how to apply for federal assistance
- Collect basic contact information and assess interest in follow-up support
- Build trust and rapport with community members through respectful, empathetic engagement
- Track outreach progress and submit daily reports on interactions and outcomes
- Collaborate with local partners, relief coordinators, and FEMA liaisons to ensure accurate messaging
- Use mobile tools to log visits, share digital resources, and schedule follow-ups
- Provide excellent and consistent customer service to support applicants, the client, constituents, and Program team members.
- Demonstrate knowledge of program from intake, through construction, and closeout
- Canvassing assigned neighborhoods to engage residents in person
- Communicating program goals, benefits, and eligibility requirements clearly
- Recording resident responses, questions, and follow-up needs accurately
- Distributing outreach materials (flyers, brochures, contact info)
- Addressing basic concerns and referring complex issues to appropriate staff
- Maintaining a positive, respectful, and professional demeanor during all interactions
- Reporting daily progress and feedback to campaign supervisors
- Other duties as assigned.
Qualifications
- Strong communication skills and a passion for community service
- Familiarity with Western North Carolina neighborhoods preferred
- Reliable transportation and willingness to travel locally (mileage reimbursed for drivers)
- Basic tech proficiency (smartphone apps, GPS, data entry)
- Ability to walk for extended periods and work outdoors in varying conditions
- Bilingual (English/Spanish) a plus
What We Offer
- Travel and lodging covered for training
- Supportive team environment with daily check-ins and guidance
- scheduling within the Tuesday-Saturday work week (40 hours per week)
- Opportunity to make a tangible difference in disaster recovery
Pay and Benefits
The pay range for this position is $3.00 - 23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Spruce Pine,NC.
Application Deadline
This position is anticipated to close on Oct 13, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
National Customer Service Representative
Posted today
Job Viewed
Job Description
Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.
**Academy Fire Life Safety is seeking National Customer Service Representatives!**
We are looking for **professional** employees who can deliver **top notch** customer service to our customers! If you are driven and seeking a place to grow, Apply Now!
Salary Range - $20.00 an hour to $25.00 an hour based on experience.
**About This Role:** This entry level client support role conducts administrative tasks throughout various stages of the life cycle of a work order. They provide frontline assurance that our clients requests are being received, updated, and completed in a satisfactory manner.
**What You'll Do:**
+ Dispatch and coordinate client service work requests to repair and maintain fire alarm systems, fire sprinklers and other fire protection equipment with our national network of sub-contractors and self-performing district offices.
+ Follow-up on current customer jobs to make sure they are completed to the customer's satisfaction. (CONSTANT CONTACT WITH CUSTOMER)
+ Handle all escalated calls and research the problem to determine what issues may be affecting the customer.
+ Manage service level expectations which include the technician's arrival & departure times, job quoting and providing timely updates.
+ Work with the Accounting Department on any billing issues and ensure that customers are invoiced in a timely manner.
+ Work cross functionally with other teams and departments.
**Qualifications and Requirement:**
+ Customer service and/or dispatch experience.
+ Knowledge of MS Office: Outlook and Excel.
**Ideal Candidate Will have/be:**
+ Strong verbal and written communication skills (Strong Phone Skills)
+ Professional
+ Sense of urgency
+ Detail oriented
+ Production/Task focused
+ Ability to multitask
+ Time management skills
+ Problem solving skills
+ Team player
**National Facilities Maintenance experience is a plus** **!**
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Academy Fire Life Safety.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
**Job Details**
**Pay Type** **Hourly**
Customer Service Representative (Utilities)

Posted today
Job Viewed
Job Description
**Responsibilities:**
+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Process payments for cash account customers.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
+ Back-up support to sales counter with walk in and telephone inquiries.
**Qualifications:**
+ High School Degree or Equivalent required
+ Associates' Degree (U.S.)/College Diploma (Canada) preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
+ Computer literate, including effective working skills of MS Word, Excel, and e-mail
#LI-KB1
#LI-Hybrid
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits ( and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here ( and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
_Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._
_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
Customer Service Representative - Remote

Posted 16 days ago
Job Viewed
Job Description
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services.
***This is a remote position and can be located anywhere within the United States.**
**Essential Job Functions:**
+ Identify, evaluate and prioritize caller needs, questions and concerns.
+ Formulate plans of resolution and respond appropriately and efficiently.
+ Maintain and restore customer satisfaction and partner with other teams as needed.
+ Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
+ Proactively educate caller on program benefits.
+ Meet or exceed established call center metrics, attendance standards and quality levels.
+ Use computer tools to accurately process and document information.
+ Develop rapport with callers and appropriately adjust communication style.
+ Provide accurate information about Sharecare programs and services.
+ Escalate issues internally and follow up on escalated issues.
**Qualifications:**
+ High School Diploma
+ Prior experience in a customer service related field preferred
+ Great communication skills
+ Must be able to multi-task
+ General working knowledge of Microsoft Word & Outlook
+ Computer keyboard proficiency and internet navigation skills required
+ Have the ability to work effectively with others in a team environment
+ Ability to thrive in a fast-growing always changing environment
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
National Customer Service Representative

Posted 16 days ago
Job Viewed
Job Description
Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.
Academy Fire Life Safety is seeking National Customer Service Representatives!
We are looking for **professional** employees who can deliver **top notch** customer service to our customers! If you are driven and seeking a place to grow, Apply Now!
**Please text "Academy" to to connect with Ember, Academy Fire's Recruiting Assistant, to learn more about this position and the company.**
**What You'll Do:**
· Dispatch and coordinate client service work requests to repair and maintain fire alarm systems, fire sprinklers and other fire protection equipment with our national network of sub-contractors and self-performing district offices.
· Follow-up on current customer jobs to make sure they are completed to the customer's satisfaction. (CONSTANT CONTACT WITH CUSTOMER)
· Handle all escalated calls and research the problem to determine what issues may be affecting the customer.
· Manage service level expectations which include the technician's arrival & departure times, job quoting and providing timely updates.
· Work with Fire Officials, Building Departments and other authorities having jurisdiction.
· Work with the Accounting Department on any billing issues and ensure that customers are invoiced in a timely manner.
· Work cross functionally with other teams and departments.
**Qualifications and Requirement:**
· Customer service and/or dispatch experience.
· Knowledge of MS Office: Outlook and Excel.
· Ability to analyze data
· Ability to work overtime when necessary.
**Ideal Candidate Will have/be:**
· Excellent verbal and written communication skills.
· Detail-oriented --quality and precision-focused
· Outcome-oriented -- results-focused with strong performance culture
· Team-oriented -- cooperative and collaborative
· Multi-task in a high energy standard office environment.
**National facilities maintenance experience is a plus**
***This is NOT a REMOTE position**
Training Provided.
Academy Fire Life Safety offers competitive pay based on skills and experience, a comprehensive benefits package, including medical, dental, vision, a 401(k) with company match, Short and Long-term Disability, Paid Time Off, and Holidays.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Academy Fire Life Safety.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
**Job Details**
**Pay Type** **Hourly**
**Hiring Min Rate** **20 USD**
**Hiring Max Rate** **25 USD**
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Customer Service Representative - Patient Registration
Posted 6 days ago
Job Viewed
Job Description
**Shift Hours: Part-time, PRN as needed**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent ( learn more, visit: R1RCM.com
Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.
Customer Service Representative - Patient Registration
Posted 6 days ago
Job Viewed
Job Description
**Shift Hours: PRN, Part-time, Flexible Shifts**
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. ( RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance.
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Visit us on Facebook ( is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.