Insurance Customer Service Representative

Watkins Glen, New York Maguire Automotive Group

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Job Description

Job Description

Job Summary:

The Insurance Customer Service Rep is the insurance agencies’ front-line contact with the public and must represent the agency in a professional and friendly manner at all times. They will act as a receptionist, accept payments, and provide customer service and support to the Licensed Producers.

Essential Job Duties and Responsibilities: (Additional duties as assigned)

  • Answer incoming calls promptly and professionally.
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold.
  • Take thorough messages, indicating caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.
  • Communicate messages to the appropriate parties in a timely manner.
  • Receive cash, checks, and credit card payments from customers and accurately record the amount received and process with the respective carrier.
  • Make change, accept a check or credit card payment and issue receipts to customers.
  • Refer customers who have additional questions to respective team member.
  • Handle customer complaints with poise and integrity. Refer the customers to the appropriate manager for further communication.
  • Prepare outgoing mail for postal service delivery.
  • Pick up mail daily and time stamp and distribute accordingly.
  • Perform clerical duties such as typing, filing, etc., as needed.
  • It is your responsibility to support and endorse agency policies and procedures as set forth by our group.
  • Follow up calls for recent car sales to gain the opportunity to provide a quotation for insurance needs. This would include gathering this information for which a fact finder is provided.

Required Experience and Education:

  • High School Diploma or General Educational Diploma (GED)

Required Skills and Attributes:

  • Strong interpersonal and communications skills
  • Ability to prioritize and organize work in a multitasked environment.
  • Must have the ability to act and perform exemplary work independently.
  • Attention to detail.
  • Ability to work productively in a fast paced, stressful environment.
  • Must speak clearly on the telephone and convey an image of professionalism and competence to callers.

Equipment, Machines and Software Used:

  • Computer software: Microsoft Office to include Word, Outlook, and Excel.

Physical and Mental Requirements:

  • Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists.

Physical Exertion:

  • Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
  • Light exertion can involve sitting, walking and/or standing most of the time.

Environmental Conditions:

  • Work is performed in an office setting.
  • Occasional weekend and evening hours may be required.

Hazards and Safety Precautions:

  • Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting.
  • Safety Precautions: Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.
Disclaimer:
  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
  • The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.


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Customer Service Associate

14905 Elmira, New York Walgreens

Posted 15 days ago

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**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1655625BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 402 N MAIN ST,ELMIRA,NY,14901
**Full District Office Address:** 402 N MAIN ST,ELMIRA,NY,14901-02104-10864-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 10864-ELMIRA NY
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Customer Service/Sales

14870 Painted Post, New York Home Depot

Posted 24 days ago

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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $15.50 - $18.50
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Walgreens - Customer Service Associate

Elmira, New York Walgreens

Posted today

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Job Description

As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
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Customer Service Coordinator II

14830 Corning, New York Corning Incorporated

Posted 4 days ago

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Job Description

This job posting is for a contingent resource on assignment with Corning Incorporated. This position could provide you with an opportunity to help Corning push the boundaries of technology while enjoying the benefits of working for Magnit. Magnit is a leading, global professional services and technology company and a certified "Great Place to Work" Magnit has been a leader in contingent workforce management since 1991 and work with leading Fortune 500 companies and other large organizations across the world.
Job Title: **Customer Service Coordinator II**
**Day to Day Responsibilities:**
+ Manage assigned domestic and international customers to execute error free transactions.
+ Receive, validate and enter customer orders accurately and timely using both Optical Fiber's PeopleSoft (PS) as well as Optical Fiber's SAP order management systems (depending upon source location).
+ **For export orders or NA orders sourced from an offshore location, creation of orders includes a sizable logistics component using 'Origin Manager':** **o Create templates in Origin Manager for each ship from location to each customer.** **o Reference routing guide to select proper carriers and request new quotes from the Global Logistics Organization (GLO) team as needed.** **o Gather all shipment weights/dims, customer details, and plant details to create bookings in Origin Manager.**
+ Maintain existing and (as needed) create new processes for all WW CS locations.
+ Create and maintain ePOs for third party vendors and ensure proper approvals.
+ Approve all 'sold through' Corning Inc invoices and review to confirm details are correct.
+ Follow specific, detailed processes for orders shipping to designated locations, ensuring adherence to customs regulations. (Stamping, etc.).
+ Assist other Optical Fiber Customer Service (CS) groups around the world as needed with their responsibilities.
+ Create and issue credits/rebates for any fiber issues, price changes, etc. and update the RMA system to then close out RAs created for said credit/rebate.
+ Build product and pricing knowledge to support the generation of an RFQ and quote.
+ Use open order and shipment reports to ensure customers Requested Ship Date and Corning's Promise Date are adhered to and when they are not, take appropriate proactive actions.
+ Track shipments to ensure they arrive to the customer when promised and implement corrective actions when necessary.
+ Create and maintain customer profiles and buying agreements into COF and Corporate PeopleSoft systems and interact with COF Commercial Ops to ensure they remain current.
+ Ensure OptoCommerce® Fiber Data Delivery (FDD) is available for all customer shipments when required.
+ Respond to customer inquiries within 24 hours regarding order, FDD and general product information.
+ Build technical product knowledge to respond to customer inquiries and recommend fiber products based on customer requirements.
+ Develop and maintain effective working relationships with Planning, Shipping, QA, IT, Finance, Commercial Ops, Corporate Transportation, Corporate Credit, Customer Billing, Freight Forwarders and external customers.
+ Work with customers and Commercial Ops to resolve all customer payment discrepancies.
+ Take on project work as deemed necessary and/or participate on business teams as required.
+ Supports sales team as required with various analysis/reports
**Required Skills:**
+ Education: Associate degree minimum required.
+ Experience: 2+ years, manager has strong preference for candidates with 2+ years of experience in Customer Service/ Corporate environment.
+ Exceptional attention to detail in every aspect of work.
+ Effective task prioritization with ability to multi-task.
+ Strong team skills and able to work in a highly dynamic environment.
+ Outstanding verbal and/or written communication with the ability to express ideas clearly and precisely.
+ Passionate about quality and customer focus.
+ Strong organizational skills and solid problem-solving abilities.
+ Proficient people skills.
+ Proficient in Microsoft programs such as Outlook, Teams, Word, & SharePoint.
**Desired Skills:**
+ Knowledge of both Optical Fiber's PeopleSoft and SAP order fulfillment systems, Optical fibers processes, and related Corning corporate processes.
+ Proactively and positively supports change and can lead change when required.
+ Motivated team player and works effectively in a close-knit team.
+ Ability to manage and prioritize multiple tasks/projects.
+ Proficient in Excel.
**Soft Skills:**
+ Positive attitude.
+ Results-oriented.
+ High self-confidence.
+ Takes initiative when opportunities arise.
**Pay Transparency:**
+ This is the pay range that Magnit reasonably expects to pay someone for this position is **$17.31/hour - $23.08/hour** .
+ Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).
QUALIFICATION/ LICENSURE :
+ **Work Authorization :** Green Card, US Citizen, Other valid work visa
+ **Preferred years of experience :** 2+ Years
+ **Travel Required :** No travel required
+ **Shift timings:** 8 AM to 5 PM
Job LocationCorning, New York
PayUSD 17.31 - USD 23.08 Per Hour
Contract Duration12 month(s)
Apply
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Retail Customer Service Cashier

14810 Bath, New York Love's Travel Stops & Country Stores

Posted 9 days ago

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Job Description

**Benefits:** _* $15.00 - $22.00 p/hr_ _* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Career Development * Hiring Immediately_
**Welcome to Love's!**
At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!
**Job Functions** :
+ General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
+ Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
+ Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
+ Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
+ Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
+ Ability to move, lift 25+ pounds. Ability to work in various temperatures.
**Our Culture**
We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability
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Customer Service Associate I

14845 Horseheads, New York Family Dollar

Posted 11 days ago

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Job Description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
+ Assist customers with questions and recommendations
+ Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
1020 Center St,Horseheads,New York 14845
25204
Family Dollar
Min:
15.5
Max:
16
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Customer Service Associate I

14905 Elmira, New York Family Dollar

Posted 11 days ago

Job Viewed

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Job Description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
+ Assist customers with questions and recommendations
+ Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
322 Williams St,Elmira,New York 14901
23392
Family Dollar
Min:
15.5
Max:
16
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