539 Customer Service jobs in Pearland

POSITION: Customer Service (Remote)

INDUSTRY: Marketing, Promotional Products & Gifting

LOCATION: Houston, TX

No Relocation Available – Local Candidates Only

DESCRIPTION:

Our mission is to keep our brand fresh, innovative and trendy. Teamwork, sharing ideas and learning from one another with a kind spirit is our company culture.

We are a fast growing, award winning marketing company (promotional products and corporate gifts) that is currently going through an expansion.

We are hiring a FULL TIME, experienced, Customer Service Representatives that is a leader, primed for growth. You should enjoy a fast paced environment with the ability to interact well with clients via the phone | email.

CUSTOMER SERVICE REP JOB RESPONSIBILITIES:

· Order Processing & Data Entry Management

· Inside Sales - Prospecting for New Opportunities

· Shipping & Logistics

· Client Service Issues

· Vendor Product Pick-up (occasionally)

· Quotes

· Accomplishes department objectives by managing staff; planning and evaluating department activities.

· Ensures a safe, secure, work environment.

· Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

· Contributes to team effort by accomplishing related results as needed.

REQUIREMENTS

· A winning, take charge attitude

· Demonstrated leadership and team building abilities (outgoing | strong personalities ONLY)

· Aggressive, high energy, outgoing nature, with a take charge attitude

· Ability to partner effectively with others

· Self-confidence, flexibility, and a sense of humor

· Must be a self-starter with good time management skills

· Ability to build strong customer relationships

· Excellent oral and written communication skills

· Results driven attitude

· Strong organizational skills

· Professionalism

· Integrity

· 2+ years customer service experience

· Associates Degree or a combination of some college and experience is a plus

· Employment longevity - No more than 3 jobs in 5 years (or reasonable explanation if there are more)

· Ability to pass financial, criminal and motor vehicle background checks

· Must be proficient in MS Word, MS Excel and a basic knowledge of MS Powerpoint

QUALIFICATION & SKILLS:

· High school diploma, GED, or equivalent

· Bachelor's degree in business administration or management a plus (but not required)

· 3-5 years' experience in Customer Service or Retail Environment

· Proficiency with office software, Project Management ), Microsoft & Google

· Results driven

· Developing standards

· Foster teamwork

· Handles pressure

BENEFITS

· Maintaining a fun, happy environment at work is key to all of our success. Individually, there is a great deal of growth potential. Aside from our unique culture, a few of the additional benefits of joining our team for full-time members are:

· Health care options at low cost for full-time employees

· Gym membership assistance for full-time employees

· Paid Holidays

· Rewards for meeting goals

SEND RESUMES:

APPLY TODAY TO SECURE A ONE-ON-ONE INTERVIEW. INTERESTED APPLICANTS SHOULD SUBMIT A COVER LETTER AND RESUME TO:

.

Our hiring team will only be contacting those whose resumes meet the standards and qualities we are currently seeking in an applicant Please place the following in the subject to acknowledge that you have read the posting:

CS-2025.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: $ $18.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Work Location: Remote

BLS International, one of the world's largest outsourcing and technology s*ervices specialist for governments and diplomatic missions worldwide, is currently hiring Submission Officer in Application Center in Houston, TX. The office will specialize in offering services to visa applicants, as well as accepting their visa applications and collecting their biometric enrollment data on behalf of partnering government.*

This is an excellent opportunity for anyone looking to build a career in citizen services. This is a front office Customer Service with high attention to detail and ability to work in a fast-paced environment.

Job Responsibilities:-

• Client facing – answering queries, advising applicants, managing disputes
• Customer Service –attending phone calls/emails
• Collection of visa applications & document scrutiny for visa processing, attestation & legalization services
• Biometrics capture (Photo & Fingerprints)
• Cash collection & POS entry
• Data Entry with 100% Accuracy - complete the application life cycle in system
• Provide applicants with information on all Value-added services
• Admin duties: photocopying/scanning/filing/inventory
• Complete the delivery of passport to applicant via courier or pick-up
• Other duties as assigned

Required Experience & Qualifications: -

• Excellent communication skills in English
• Minimum Education: Associates Degree or Bachelors
• Computer savvy with working experience of Microsoft Office
• Hands on experience in updating/creating reports
• High level of attention to detail under stringent timelines
• Flexible with work hours (Day shift only)
• Must be willing to produce background verification check upon hire

Job Type: Full-time

Pay: $19.00 per hour

Work Location: In person

Position Summary

Great Part Time Opportunity

The CSR is responsible for a full range of concierge services to clients, including but not limited to, arranging hotel reservations, rental car requests and reservations, processing in-flight catering requirements, and overseeing aircraft servicing requests.

Essential Duties and Responsibilities

• Serve as the first point of contact to clients by welcoming, assisting, and directing visitors.
• Qualify for and maintain Airport SIDA (where applicable) and valid driver's license.
• Ensure that appropriate actions are taken to resolve customers' problems and concerns.
• Answer phone calls in a professional courteous manner and processes request efficiently.
• Prepare and process invoices with accuracy.
• Utilize and maintain directories and reference materials.
• Greet aircraft upon arrival and departure to assist arriving passengers and crew members.
• Operate vehicles and golf carts.
• Maintain friendly demeanor and professional attire in accordance with current standards.
• Maintain a clean and orderly reception area, keep flightline free of FOD and safety hazards.
• Assist flight crew in with ramp-side services.
• Coordinate conference room scheduling and setup for various events and executive conferences.
• Communicate clearly and concisely using two-way radios to relay messages internally and externally.
• Restock supplies as needed.
• Accurately maintain valet parking areas and status boards.
• Ensure all passenger vehicles are thoroughly cleaned and prepared prior to pick-up.
• Actively participate in Galaxy FBO Safety Management System.
• Comply with all Galaxy Standard Operating Procedures (SOP's).
• Observe all safety, environmental and general housekeeping rules and policies.
• Complete and maintain all applicable required training.
• Perform other duties as assigned.

Knowledge, Skills and Abilities

• Ability to interact with professionalism and discretion with clientele.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Ability to handle customer demands and crisis with poise.
• Ability to deliver an exceptional customer experience which is at the core of Galaxy's commitment to the Client.
• Ability to work in a team driven environment.

Experience and Education

• High school diploma or equivalent (GED)
• 1-3 years of customer service experience
• Proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
• Valid driver's license.
• Experience using software programs such as TotalFBO and FlightBridge, preferred.
• Experience with flight scheduling/dispatching in part 91 or 135 operation, preferred.

Customer Service Representative

We're looking for a friendly and driven Customer Service Representative to join our team. This role involves assisting clients with inquiries, resolving issues, and ensuring a positive experience. Ideal candidates will have strong communication skills, a background in customer service or sales, and a passion for helping others.

Key Responsibilities

• Deliver prompt, professional support to customers
• Make outbound calls to follow up and gather feedback
• Handle product inquiries, orders, and account updates
• Maintain accurate records through data entry
• Collaborate with team members to improve service
• Process cash transactions when needed

Qualifications

• Excellent verbal and written communication
• Customer service or call center experience preferred
• Proficient in Microsoft Office and data entry
• Sales or outbound calling experience is a plus
• Strong attention to detail and analytical skills
• Bilingual abilities and cash handling experience are a bonus

Make a real impact by joining a team that values your voice and dedication.

Job Type: Full-time

Pay: $ $17.00 per hour

Work Location: In person

Are you customer-service focused? Love interacting with people? Can you put a smile on someone's face? Then come Join our winning team Volkswagen of Clear Lake is the #1 Volkswagen dealership in Texas Our Service Center awaits a hard-working, self-directed, responsible Customer Service Representative/Advisor trainee to join our team. We have a heated and air-conditioned shop, great training, family-friendly hours, and room for advancement.

The hours at Volkswagen Clear Lake are Monday through Saturday with flexible, rotating shifts. Even 4-day shifts are available Closed Sundays. Customer Service experience is a must, but WE WILL TRAIN THE RIGHT CANDIDATE in our service processes

Benefits:

• Holiday bonus match
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Schedule: Flexible work hours and shifts, even 4-day work weeks available.

Customer Service Representative responsibilities:

• Responsible for organizing and scheduling the service work for the service department.
• Responsible to sell additional services to the valued customers of the company.
• Informing the customer of the status of their vehicle.
• Always be ready to provide the information that is asked by a customer.
• Volkswagen Clear Lake is an equal opportunity business.

Customer service experience is a must.

• Must obtain high Customer satisfaction ratings
• Must have experience working with customers and exhibit stellar interpersonal skills
• Must have ability to explain things to customers about their vehicle and the work that was done or needs to be done.
• Must be able to sell the service department and make sales for it.
• Must be able to pass a drug test
• Must have a valid driver's license

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• Flexible hours available
• Rotating shift
• Rotating Saturdays

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Work Location: In person

We are currently seeking entry level motivated individuals who demonstrate a strong work ethic, adaptability, and a commitment to continuous learning to join our team as Customer Service Representatives. This entry level role offers an opportunity for professional growth and career advancement.

As one of the rapidly expanding consulting firms in the region, we require diligent Customer Service Representatives to deliver relevant product and service information to customers. Our team excels through effective communication, innovative problem-solving, and a dedication to customer satisfaction, which results in high-quality campaigns that leave a lasting positive impression on our clients.

To foster a culture of excellence, we prioritize a supportive work environment. Maintaining open-door policies, conducting daily training sessions, and assigning a reliable mentor to facilitate ongoing leadership development and advancement make us your top choice for a new partnership in your career

Key Responsibilities of the Customer Service Representative:

• Engage with customers face to face on a daily basis to provide pertinent product and service information, while documenting inquiries and complaints, and processing sales and order requests.
• Build rapport with potential customers to establish trust and open lines of communication.
• Maintain a positive and empathetic demeanor toward customers at all times.
• Respond promptly to customer complaints, offering timely and effective solutions to uphold high levels of customer satisfaction.
• Acquire and demonstrate expertise in our products and services, staying informed about current industry trends.
• Accurately record sales orders, escalation requests, comments, and complaints, maintaining organized documentation.
• Foster a supportive and positive atmosphere for all team members through enthusiasm and encouragement.

Entry Level Qualifications for the Customer Service Representative:

• A minimum of 0-2 years of experience in customer service, sales, or a client-facing role.
• Strong communication skills with the ability to establish rapport and trust in a fast-paced environment.
• Capability to remain composed and solution-oriented when addressing challenging situations.
• A positive attitude coupled with a confident demeanor.
• Excellent organizational and time management skills, with the ability to prioritize multiple tasks and responsibilities effectively.
• A commitment to performance excellence and a continuous desire for self-improvement.

Job Type: Full-time

Pay: $43, $62,000.00 per year

Work Location: In person

Requisition Number:

7661

Pay Rate:

PGR05

Location:

Houston, TX, US

Category:

Customer Service

Description:

Basic Function

Responsible for providing excellent customer service and accurate information regarding all METRO services (bus, rail, and HOV/HOT lanes), programs, projects, special events, fare items, lost & found and any other METRO inquiry in a professional manner. Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.

Responsibilities and Specific Duties

Provides customers with accurate information regarding METRO services (bus, rail and HOV/HOT lanes).

Provides accurate information to customers regarding time schedules, bus stop locations, fares, detours, special events, changes/improvements in service and other relevant information regarding various METRO programs and projects.

Provides customers with accurate information regarding METRO fare items, including costs, purchase locations, issues with lost or stolen cards and special fare media items.

Researches customer transactions in the fare card system to assist with the card's remaining value and past transactions.

Answers customers inquiries regarding lost articles and explain the process for reclaiming lost articles.

Provides accurate trip planning and itinerary information (using a computerized database for research); recommends and explains best bus and rail options to customers in response to their inquiries.

Processes and fulfils customer requests for schedules, emailed itineraries, faxes and other information.

Provides information via phone lines including the TDD/TTY equipment for the hearing impaired.

Assists customers via telephone, text and in person providing excellent customer services using standard scripts and procedures.

Provides back up support to the Welcome Center Coordinator as required. Assist walk-up customers and answers customer calls; routes to the appropriate department as requested by the customer in an efficient, timely, and professional manner.

Adheres to all policies, procedures and provisions of the department and agency.

Meets acceptable KPI's (Key Performance Indicators) level(s) for the position.

Responds to incoming emails (both internal and external) in a timely and professional manner.

Provides excellent customer service to METRO internal and external customers.

Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency's Public Transportation Agency Safety Plan (PTASP).

Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.

Performs other job-related duties as assigned.

Pay Range: $37,200 - $46,900

Education Requirement

High school or GED required.

Years & Experience Required

Minimum three (3) years of related experience in a customer service field or call center environment.

Knowledge & Skills Required

Exceptional customer service, active listening, and verbal and written communication skills; emphasis on spelling skills, professional phone voice and phone etiquette. Ability to communicate with all levels of individuals in person and during telephone conversations using tact and diplomacy. Ability to manage workload including planning, organizing, prioritizing, meeting deadlines and follow through. Must be able to multi-task and work independently with little or no supervision. Comprehension of system maps and METRO system. Proficient PC skills and basic knowledge of Microsoft Office environment required. Bilingual is preferred. Ability to read and write Spanish is a plus.

Additional Information

The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.

Nearest Major Market: Houston

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business Partner with the best in the heavy-duty industry and apply today

***This is an afterhours role - Monday - Thursday 8PM - 7AM***

Provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride. Administrative duties may be assigned in accordance with the office procedures of individual branches.

DUTIES & RESPONSIBILITIES

• Answer telephones, receive emergency and non-emergency phone calls, record application information, direct calls, and take messages.
• Enter data in the computer system and maintain logs and records of calls, activities, and other information.
• Prioritize calls according to urgency and importance.
• Managing multiple breakdown situations on a daily basis.
• Understanding and providing an appropriate estimated time of arrival.
• Determine the status of the customer account and any payment needs prior to scheduling the work.
• Obtain authorization for all credit card payments and process credit card and charge account payments.
• Monitor the route and location of drivers to coordinate and prioritize their schedule.
• Coordinate road call requirements with appropriate teams and/or drivers all pertinent information to complete their road service request, issue miscellaneous purchase orders and make all required arrangements to facilitate the road call; complete follow up to be sure work is performed in a timely manner; follow up with customers to ensure satisfaction and locate additional service and repair opportunities.
• Communicate with customers, employees, and other individuals to answer questions, explain information relative to repairs being performed, schedule repairs, and address complaints.
• Estimate, schedule, prepare, and invoice repairs in a knowledgeable manner, open repair orders, reports, memos, letters, and other documents, using Google Sheets, Excel spreadsheets.
• Billing/Data entry for third-party vendors – prompt and accurate keying of information.
• Fast, accurate typing with experience in data entry.
• incoming correspondence, including faxes and email.
• Initiate activities to stay busy and productive during downtime.
• Respond to internal inquiries in a timely manner.
• Support Customer Success Manager and Technicians with daily needs.
• Participate in on-call or after-hours coverage as needed.
• Ability to stay calm under pressure.
• Ability to multitask and support the fast-paced demands of our business.
• Demonstrating excellent phone skills to interact effectively with customers.
• Maintain a clean and organized office area.
• Other duties as assigned.

EDUCATION AND SKILLS

• High School Diploma (or GED or High School Equivalence Certificate
• Intermediate knowledge level of Windows XP (excel, word and outlook)
• Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
• Communicating: Conveying information to others in an effective manner.
• Time management: Managing one's time and the time of others.
• Persuasion: Persuading others to change their minds or behavior.
• Service orientation: Actively looking for ways to help people.

WORKING CONDITIONS

This position operates in a professional office environment. This role routinely uses standard office equipment as computers, phones, photocopiers, fax machines and filing cabinets. The performance of this position may require exposure to the warehouse areas where certain areas may require the use of personal protective equipment such as steel toed shoes and safety glasses. The primary environment is characterized by ambient room temperatures, lighting and traditional office equipment found in a typical office environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday.
• Occasional lifting of items up to 25 pounds (files, computer printouts on occasion)

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join one of the FASTEST-GROWING window and door companies in the Houston area today. We are looking to fill an immediate need for a project coordinator to join our team. This is a full-time position. We offer all the tools necessary to excel at your job and be successful. The right candidate must be highly motivated and be eager to learn. Experience in the door/building materials industry is preferred, but not required.

Job Responsibilities:

• Answer calls and emails
• Provide excellent customer service to all customers
• Follow up on due invoices for customers
• Handle potential after sales issues
• Helping with logistics for shipping and receiving
• Scheduling and following up on service calls
• Helping with the scheduling for service calls
• Driving job statuses on our current milestone paths

Skills and Qualifications:

• Customer service experience preferred
• Experience in construction, building or remodel fields preferred
• Basic computer literacy
• Excellent verbal communication skills with proper grammar
• Attention to detail
• Goal-Oriented
• Driven
• Problem Solving
• Shipping and Receiving

We Offer:

• Base salary based on experience
• Excellent work/life balance
• Health Insurance / 401K
• Room for growth

Job Type: Full-time

Pay: $ $18.00 per hour

Benefits:

• Paid time off

Ability to Commute:

• Houston, TX Required)

Ability to Relocate:

• Houston, TX 77055: Relocate before starting work (Preferred)

Work Location: In person