1116 Customer Service jobs in Pembroke Pines

MEDEX Analytic Services is the preeminent provider of Independent Medical Examinations, Peer reviews and Radiology Reviews for medical and legal comprehensive analysis of bodily injury claims. Our nationwide service assists our clients in managing and analyzing their medical claims. Our headquarters is located in Coral Springs, Florida, where our staff of dedicated professionals work to provide the highest levels of customer service to our clients.

We are experiencing significant growth and are seeking to add talented and motivated associates to our Customer Service Department.
Skills & Requirements
The successful candidate will possess these qualifications and skills:

• Strong commitment to providing professional and positive assistance to our clients
• Pleasant demeanor
• Exceptional work ethic and attention to detail
• Ability to perform many diverse tasks

5th HQ -

Job Summary:
Are you a people person who loves helping others and thrives in a fast-paced environment? We’re looking for a friendly and proactive Bilingual Customer Service Representative to join our team! In this role, you’ll be the voice of our company, providing top-notch support to our customers in both English and Spanish. If you’re passionate about customer service, enjoy solving problems, and want to make a real impact, we’d love to meet you!

What You’ll Do:

• Provide exceptional service and support to customers via phone, email, and chat in both English and Spanish.
• Resolve inquiries, troubleshoot issues, and offer solutions to ensure customer satisfaction.
• Accurately log all customer interactions and update information in our system.
• Collaborate with team members to provide efficient and seamless support.
• Educate customers on our products and services to help them make the most of our offerings.

What We’re Looking For:

• Bilingual (English/Spanish) with excellent written and verbal communication skills.
• Customer-focused with strong problem-solving skills and a positive attitude.
• Previous customer service experience preferred, but we’re willing to train the right person!
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in basic computer applications and a willingness to learn new software.

What We Offer:

• Competitive hourly rate .
• Comprehensive benefits package including health, dental, and vision insurance.
• Paid time off and holiday pay.
• A supportive team environment with opportunities for growth and advancement .
• Ongoing training and professional development to enhance your skills.

Why Join Us?

We believe in creating a positive work culture where employees feel valued, appreciated, and part of a team. If you’re ready to take your customer service skills to the next level and work in a company that truly cares about its employees and customers, apply today!

5th HQ -

Job Title: Customer Service Representative
Location: Pembroke Park, FL
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay: $18 per hour

Job Description:

We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team in Pembroke Park, FL. As a CSR, you will play a vital role in providing exceptional service to our customers while managing inquiries, resolving issues, and supporting our daily operations.

Key Responsibilities:

• Answer inbound calls and respond to customer inquiries in a professional and friendly manner.
• Resolve customer complaints, issues, and inquiries promptly, ensuring customer satisfaction.
• Process customer orders, returns, and exchanges efficiently and accurately.
• Maintain a thorough understanding of products and services to provide accurate information to customers.
• Update and maintain customer records in the system.
• Collaborate with team members to improve service processes and meet customer needs.
• Handle email and online inquiries as needed.
• Provide follow-up with customers to ensure their issues have been resolved to their satisfaction.
• Assist with administrative tasks such as filing, data entry, and report generation.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Proficiency in Microsoft Office and basic computer skills.
• Bilingual (English/Spanish) is a plus but not required.

Benefits:

• Competitive pay up to $18 per hour.
• Monday - Friday schedule with weekends off.
• A positive and supportive work environment.
• Opportunities for growth within the company.

5th HQ -

Job Title: Customer Service Representative
Location: Pembroke Park, FL
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay: $18 per hour

Job Description:

We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team in Pembroke Park, FL. As a CSR, you will play a vital role in providing exceptional service to our customers while managing inquiries, resolving issues, and supporting our daily operations.

Key Responsibilities:

• Answer inbound calls and respond to customer inquiries in a professional and friendly manner.
• Resolve customer complaints, issues, and inquiries promptly, ensuring customer satisfaction.
• Process customer orders, returns, and exchanges efficiently and accurately.
• Maintain a thorough understanding of products and services to provide accurate information to customers.
• Update and maintain customer records in the system.
• Collaborate with team members to improve service processes and meet customer needs.
• Handle email and online inquiries as needed.
• Provide follow-up with customers to ensure their issues have been resolved to their satisfaction.
• Assist with administrative tasks such as filing, data entry, and report generation.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Proficiency in Microsoft Office and basic computer skills.
• Bilingual (English/Spanish) is a plus but not required.

Benefits:

• Competitive pay at $18 per hour.
• Monday - Friday schedule with weekends off.
• A positive and supportive work environment.
• Opportunities for growth within the company.

5th HQ -

We are currently hiring an experienced Customer Service Representative who assist and supports our customers by providing helpful information, answering questions, and responding to complaints and placing orders. This person is the front line of support for our customers. This position is located in Pompano Beach, FL.

Duties and responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Skills and qualifications

• Time management and ability to meet deadlines
• Bilingual English & Spanish is a plus
• Verbal and written communication skills
• Strong organizational skills and ability to multitask
• Problem-solving and decision making
• Proactivity and self-direction
• Savvy computer skills
• Interpersonal skills