59 Customer Service jobs in Petal

Loan Servicing Customer Service Representative

39402 Petal, Mississippi Regions Bank

Posted 4 days ago

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Job Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**
At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services.
**Primary Responsibilities**
+ Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
+ Coordinates problem resolution with appropriate departments
+ Informs customers of standard procedures or resolution of problem
+ Follows up, either verbally or in writing, to ensure customer satisfaction
+ Works with either close supervision or under clearly defined procedures
+ May make periodic calls to existing customers to determine satisfaction with the company, products, and services
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
This position is incentive eligible.
**Requirements**
+ High School Diploma or GED
+ Applicants will be expected to pass any assessment associated with the position
**Preferences**
+ One (1) year of customer service or related experience
**Skills and Competencies**
+ Ability to work in a fast-paced environment
+ Basic computer skills
+ Excellent customer service skills
+ Good verbal and written communication skills
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
**Work location:** 5214 Lincoln Rd. Ext. Hattiesburg MS
**Training:** Monday-Friday 7:30am-4:30pm CST (3 months)
**Following training:** Must be able to work 40 hours Monday-Friday anytime between 7am-6pm (CST).
_Shifts will be assigned based on business needs._
**Position Type**
Full time
**Compensation Details**
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
**Job Range Target:**
**_Minimum:_**
$31,390.00 USD
**_Median:_**
$35,724.40 USD
**Incentive Pay Plans:**
This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
**Benefits Information**
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
+ Paid Vacation/Sick Time
+ 401K with Company Match
+ Medical, Dental and Vision Benefits
+ Disability Benefits
+ Health Savings Account
+ Flexible Spending Account
+ Life Insurance
+ Parental Leave
+ Employee Assistance Program
+ Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
Details**
Hattiesburg Mortgage Ops
**Location:**
Hattiesburg, Mississippi
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
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Bilingual Loan Servicing Customer Service Representative

39402 Petal, Mississippi Regions Bank

Posted 16 days ago

Job Viewed

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Job Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**
At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services.
**Primary Responsibilities**
+ Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
+ Coordinates problem resolution with appropriate departments
+ Informs customers of standard procedures or resolution of problem
+ Follows up, either verbally or in writing, to ensure customer satisfaction
+ Works with either close supervision or under clearly defined procedures
+ May make periodic calls to existing customers to determine satisfaction with the company, products, and services
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
This position is incentive eligible.
**Requirements**
+ High School Diploma or GED
+ Applicants will be expected to pass any assessment associated with the position
**Preferences**
+ One (1) year of customer service or related experience
**Skills and Competencies**
+ Ability to work in a fast-paced environment
+ Basic computer skills
+ Excellent customer service skills
+ Good verbal and written communication skills
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
***Must be fluent in Spanish and English***
**Work location:** 5214 Lincoln Rd. Ext. Hattiesburg MS
**Training:** Monday-Friday 7:30am-4:30pm CST (3 months)
**Following training:** Must be able to work 40 hours Monday-Friday anytime between 7am-6pm (CST).
_Shifts will be assigned based on business needs._
**Position Type**
Full time
**Compensation Details**
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
**Job Range Target:**
**_Minimum:_**
$31,390.00 USD
**_Median:_**
$35,724.40 USD
**Incentive Pay Plans:**
This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
**Benefits Information**
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
+ Paid Vacation/Sick Time
+ 401K with Company Match
+ Medical, Dental and Vision Benefits
+ Disability Benefits
+ Health Savings Account
+ Flexible Spending Account
+ Life Insurance
+ Parental Leave
+ Employee Assistance Program
+ Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
Details**
Hattiesburg Mortgage Ops
**Location:**
Hattiesburg, Mississippi
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
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Loan Servicing Customer Service Representative (PART TIME)

39402 Petal, Mississippi Regions Bank

Posted 18 days ago

Job Viewed

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Job Description

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
**Job Description:**
At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services.
**Primary Responsibilities**
+ Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
+ Coordinates problem resolution with appropriate departments
+ Informs customers of standard procedures or resolution of problem
+ Follows up, either verbally or in writing, to ensure customer satisfaction
+ Works with either close supervision or under clearly defined procedures
+ May make periodic calls to existing customers to determine satisfaction with the company, products, and services
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
This position is incentive eligible.
**Requirements**
+ High School Diploma or GED
+ Applicants will be expected to pass any assessment associated with the position
**Preferences**
+ One (1) year of customer service or related experience
**Skills and Competencies**
+ Ability to work in a fast-paced environment
+ Basic computer skills
+ Excellent customer service skills
+ Good verbal and written communication skills
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
**This role is PART TIME.**
**Work location:** 5214 Lincoln Rd. Ext. Hattiesburg MS (fully onsite)
**Schedule:** Monday - Friday, 10:30am - 2:30pm CST
**Position Type**
Part time
**Compensation Details**
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
**Job Range Target:**
**_Minimum:_**
$31,390.00 USD
**_Median:_**
$35,724.40 USD
**Incentive Pay Plans:**
This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
**Benefits Information**
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. ( Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
+ Paid Vacation/Sick Time
+ 401K with Company Match
+ Medical, Dental and Vision Benefits
+ Disability Benefits
+ Health Savings Account
+ Flexible Spending Account
+ Life Insurance
+ Parental Leave
+ Employee Assistance Program
+ Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.
Details**
Hattiesburg Mortgage Ops
**Location:**
Hattiesburg, Mississippi
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
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Customer Service Supervisor

39401 Hattiesburg, Mississippi Ollie'S Bargain Outlet

Posted 13 days ago

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Job Description

Join our team and live the Ollie-tude!: (Ollie's Core Values) *
  • BE A TEAM PLAYER- Associates are expected to be supportive and work together. * BE CARING- How do I treat others with courtesy, dignity, and respect? * BE VALUE OBSESSED- Live the "good stuff cheap" mindset. * BE COMMITTED- Operate with grit, passion, tenacity, and action. * BE GROWING- How do we get better every day? * BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: *
  • Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. * 401K, generous company match with immediate vesting. * Strong field sales career growth & talent development culture for top performers. * 20% associate discount on all Ollie's purchases. * Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Primary Responsibilities: * Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. * Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. * Ensure that all product at the front end is merchandised per the visual merchandise standards. * Ensure that the front-end, entrance, and exterior of the building are maintained properly. * Ensure that front end operations, store standards, and company programs meet all operational expectations. * Assist with developing, evaluating, and supervising front end Associates. * Complete any additional responsibilities and/or duties as assigned. Qualifications: * Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. * Ability to work evenings, weekends, and holidays on a regular basis. * Must have a positive attitude and the ability to interact well with others. Physical Requirements: * Ability to lift and carry up to 50 pounds. * Ability to push and pull up to 35 pounds. * Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
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    Customer Service Associate

    39402 Petal, Mississippi Walgreens

    Posted 3 days ago

    Job Viewed

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    Job Description

    **Job Description:**
    + Models and delivers a distinctive and delightful customer experience.
    + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
    **Customer Experience**
    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
    + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
    **Operations**
    + Provides customers with courteous, friendly, fast, and efficient service.
    + Recommends items for sale to customer and recommends trade-up and/or companion items.
    + Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
    + Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
    + Implements Company asset protection procedures to identify and minimize profit loss.
    + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
    + Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
    + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
    + Has working knowledge of store systems and store equipment.
    + Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
    + Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
    + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
    + Complies with all company policies and procedures; maintains respectful relationships with coworkers.
    + Completes special assignments and other tasks as assigned.
    **Training & Personal Development**
    + Attends training and completes PPLs requested by Manager or assigned by corporate.
    **Job ID:** 1662439BR
    **Title:** Customer Service Associate
    **Company Indicator:** Walgreens Boots Alliance
    **Employment Type:** Flexible hours
    **Job Function:** Retail
    **Full Store Address:** 5093 HARDY ST,HATTIESBURG,MS,39402
    **Full District Office Address:** 5093 HARDY ST,HATTIESBURG,MS,39402-01336-07579-S
    **External Basic Qualifications:**
    + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
    + Requires willingness to work flexible schedule, including evenings and weekend hours
    **Preferred Qualifications:**
    + Prefer six months of experience in a retail environment.
    + Prefer to have prior work experience with Walgreens.
    + Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
    + Requires willingness to work flexible schedule, including evenings and weekend hours.
    We will consider employment of qualified applicants with arrest and conviction records.
    An Equal Opportunity Employer, including disability/veterans.
    The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    **Shift:**
    **Store:** 07579-HATTIESBURG MS
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    Customer Service/Sales

    39402 Petal, Mississippi Home Depot

    Posted 4 days ago

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    Job Description

    Job Description
    **Position Purpose:**
    Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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    Walgreens - Customer Service Associate

    Hattiesburg, Mississippi Walgreens

    Posted today

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    Job Description

    As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.
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    Retail Customer Service Associate

    39400 Hattiesburg, Mississippi Sam's Club

    Posted 12 days ago

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    Job Description

    Position Summary. Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You might be the first, last, and sometimes only associate that our members interact with. Thats why its so important to smile, greet, and thank each and every one. We are looking for friendly faces to run registers and support our members through the self-checkout experience! The pace can be really fast, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle several tasks in a short amount of time while helping members: scanning items, processing payments, and maintaining a clean areayou get the idea! Its hard work, but our cashiers find it rewarding, especially since theyre a part of a large team with a common goal: happy, satisfied members.

    You will sweep us off our feet if:
    You thrive in fast-paced environments
    Youre a multi-tasker at heart
    You keep member satisfaction as your top priority
    You can stand for long periods of time while assisting members quickly and accurately
    Youre a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

    You will make an impact by:
    Maintaining a positive attitude by smiling, greeting and thanking members
    Providing exceptional customer service to members across the club as needed, answering any questions they may have
    Maintaining a clean, neat, and member-ready area

    The member frontline cashier is a great way to start a fulfilling career at Sams Club. Apply now!

    The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process. What you'll do. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to facility management.

    Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise.

    Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

    Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

    At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

    -Health benefits include medical, vision and dental coverage
    -Financial benefits include 401(k), stock purchase and company-paid life insurance
    -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see
    - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

    Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at

    The hourly wage range for this position is $16.00 to $3.00*

    *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

    Additional compensation in the form of premiums may be paid in amounts ranging from 0.35 per hour to 3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

    Minimum Qualifications.

    Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

    Preferred Qualifications.

    Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

    Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location. 6080 U S Highway 98, Hattiesburg, MS 39402-8854, United States of America
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    Pharmacy Customer Service Associate

    39402 Petal, Mississippi Walgreens

    Posted 4 days ago

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    Job Description

    **Job Description:**
    + Models and delivers a distinctive and delightful customer experience.
    + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
    + In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
    **Customer Experience**
    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
    + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
    **Operations**
    + Provides customers with courteous, friendly, fast, and efficient service.
    + Recommends items for sale to customer and recommends trade-up and/or companion items.
    + Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
    + Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
    + Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
    + Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
    + Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
    + Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
    + Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
    + Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
    + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
    + Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
    + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
    + Has working knowledge of store systems and store equipment.
    + Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
    + Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
    + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
    + Complies with all company policies and procedures; maintains respectful relationships with coworkers.
    + Completes special assignments and other tasks as assigned.
    **Training & Personal Development**
    + Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
    + Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
    **Job ID:** 1661773BR
    **Title:** Pharmacy Customer Service Associate
    **Company Indicator:** Walgreens
    **Employment Type:** Part-time
    **Job Function:** Retail
    **Full Store Address:** 6130 U S HIGHWAY 49,HATTIESBURG,MS,39401
    **Full District Office Address:** 6130 U S HIGHWAY 49,HATTIESBURG,MS,39401-07300-05307-S
    **External Basic Qualifications:**
    + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
    + Requires willingness to work flexible schedule, including evenings and weekend hours.
    **Preferred Qualifications:**
    + Prefer six months of experience in a retail environment.
    + Prefer to have prior work experience with Walgreens.
    + Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
    + Prefer good computer skills.
    + Prefer the knowledge of store inventory control.
    + Prefer PTCB certification.
    We will consider employment of qualified applicants with arrest and conviction records.
    An Equal Opportunity Employer, including disability/veterans.
    The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
    **Shift:**
    **Store:** 05307-HATTIESBURG MS
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