23 Customer Service jobs in Poplarville

General information

Job Posting Title
Customer Service Representative - Healthcare

Date
Tuesday, September 30, 2025

City
Hattiesburg

State
MS

Country
United States

Working time
Full-time

Description & Requirements

Location: On-site in Hattiesburg, MS

Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!

Schedule: Limited-Service Full-Time schedules available

Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.

- Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way.

Whether you're currently in school or planning to return, we offer tuition reimbursement to help you pursue your educational goals. Plus, you'll benefit from paid training and a supportive, fast-paced environment that's committed to your success.

Pay and Benefits

At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.

- Competitive Compensation

- Base rate 15.00/hr. + 10% shift differential for evening shifts

- 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more

- Tuition Reimbursement - Invest in your ongoing education and development
- Work/Life Balance Support : Flexible scheduling options!
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP) , Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!

Eligibility requirements apply, ask your recruiter for more details

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules

- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties

- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing

- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller

- Refer calls as required to CSR Lead

- Maintain up-to-date knowledge of client regulations and policies

- Report problems that occur via the online system so they can be addressed by the appropriate parties

Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team

-Must participate and certify in internal CCO training to begin this role.

- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.

- May be required to work overtime and scheduled holidays.

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.

EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary


15.00

Maximum Salary


15.00

General information

Job Posting Title

Customer Service Representative – Healthcare (Part Time)

Date

Tuesday, September 30, 2025

City

Hattiesburg

State

MS

Country

United States

Working time

Part-time

Description & Requirements

Customer Service Representative - Healthcare (Part Time)

Hourly Base Pay  – $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!* 

Schedule  – Limited-Service Part-Time schedules available 

Site Hours:  Monday – Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.  

Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.

Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You’ll play a vital role in helping individuals access essential healthcare services—while gaining valuable, real-world experience along the way.

Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that’s committed to your success and work-life balance.

Pay and Benefits  

- Competitive Compensation: 

• Base rate $15.00hr. + 10% shi t differential for evening shifts   
• $500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*     

- Work/Life Balance Support: Flexible scheduling options! 

- Future Planning: 401k with company match   

- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays    

- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs   

- Professional Development Opportunities: A supportive environment with career development and promotional opportunities   

- Meaningful Work with Impact: No cold calling, sales, or collection calls! 

*Eligibility requirements apply, ask your recruiter for more details  

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e.  telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses 
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules 
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties 
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing 
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller 
- Refer calls as required to CSR Lead 
- Maintain up-to-date knowledge of client regulations and policies 

Report problems that occur via the online system so they can be addressed by the appropriate parties 

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

- Must have excellent interpersonal skills and the ability to organize simultaneous tasks  

- Ability to work as a member of a team   

- Must participate and certify in internal CCO training to begin this role.  

- Medicare will be expected to participate in and certify in internal Tier I Claims Part  A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.  

- May be required to work overtime and scheduled holidays.  

- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.   

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor.  That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Minimum Salary

$

15.00

M ximum Salary

15.00

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately

Welcome to Loves!

At Loves, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!

Job Functions :

• General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
• Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
• Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
• Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
• Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
• Ability to move, lift 25+ pounds. Ability to work in various temperatures.

Our Culture

We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.

Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Loves Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Loves has been fueling customers journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The companys core business is travel stops and convenience stores with more than 630 locations in 42 states. Loves continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Loves serves and maintaining an inclusive and diverse workplace are hallmarks of the companys award-winning culture.

The Loves Family of Companies includes:

• Gemini Motor Transport, one of the industrys safest trucking fleets.
• Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.
• TVC Pro-driver, a commercial drivers license (CDL) protection subscription service.

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately

Welcome to Loves!

At Loves, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!

Job Functions :

• General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
• Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
• Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
• Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
• Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
• Ability to move, lift 25+ pounds. Ability to work in various temperatures.

Our Culture

We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.

Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Loves Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Loves has been fueling customers journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The companys core business is travel stops and convenience stores with more than 630 locations in 42 states. Loves continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Loves serves and maintaining an inclusive and diverse workplace are hallmarks of the companys award-winning culture.

The Loves Family of Companies includes:

• Gemini Motor Transport, one of the industrys safest trucking fleets.
• Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.
• TVC Pro-driver, a commercial drivers license (CDL) protection subscription service.

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately

Welcome to Loves!

At Loves, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!

Job Functions :

• General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
• Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
• Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
• Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
• Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
• Ability to move, lift 25+ pounds. Ability to work in various temperatures.

Our Culture

We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.

Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Loves Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Loves has been fueling customers journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The companys core business is travel stops and convenience stores with more than 630 locations in 42 states. Loves continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Loves serves and maintaining an inclusive and diverse workplace are hallmarks of the companys award-winning culture.

The Loves Family of Companies includes:

• Gemini Motor Transport, one of the industrys safest trucking fleets.
• Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network.
• Musket, a rapidly growing, Houston-based commodities supplier and trader.
• Trillium, a Houston-based alternative fuels expert.
• TVC Pro-driver, a commercial drivers license (CDL) protection subscription service.