346 Customer Service jobs in Portsmouth

Bay Disposal is looking for a High Energy Customer Service Representative to join the team at our Hauling location in Norfolk, VA.

Duties and Responsibilities:

• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
• Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
• Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
• Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
• Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
• A typical schedule for this position is 8am-5pm Monday-Friday.

Working Conditions and Physical Effort:

• Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
• CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
• Also, long periods spent sitting, typing, or looking at a computer screen are common.

Minimum Job Requirements:

• This is an advanced customer service role. Minimum 2 years of Customer Service experience in a high call volume atmosphere required.
• Experience with MS Word, Excel, and Email required. Typing and 10-key skills are required.
• Excellent organization and communication skills.
• This position requires excellent oral and written communication skills.
• This position requires ability to read and comprehend technical manuals.
• Bilingual preferred.
• Ability to analyze and solve problems. Gather data, compile information, and prepare reports.

Apply today and Connect with Your Future! We offer excellent Family benefits including: medical, dental, vision, flexible spending account, short term & long term disability, life insurance, 401(k) retirement.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

At Fogo de Cho, we strive to give our guests an unforgettable dining experience of discovery while showcasing the culinary art of churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities. We believe better futures start when we bring our best to the table every day to feed a purposeful future starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we'll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you!) are more than just words, it's how we do things every day. It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing a passion and customer focus to the business.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Facilitate service activities to enhance and enable the guest experience.
• Convey the gratitude of the organization to the guest for their patronage through guest-focused practices.
• Preserve and share the festive, hospitable, and gracious spirit of Southern Brazilian traditions.
• Completes any beginning or closing shift duties as directed by management.

Requirements:

• Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.
• Must be able to transport objects up to 50 lbs, stand for long periods of time, and work at a quick pace.
• Must be able to work weekends and holidays.

Medical, dental, and vision insurance are available for full-time, hourly team members on the first of the month following 60 days of employment. Additionally, company-paid life insurance and short-term disability are provided where allowed. We offer a comprehensive voluntary benefits package including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance. Part-time team members are offered a minimum essential coverage (MEC) health plan in addition to dental, vision, short-term disability, and life insurance. Coverage for these plans can start as early as the first of the month following your hire date. Additionally, part-time team members are offered enrollment in voluntary benefits, including pet insurance, legal, and ID protection. Fogo de Cho is an equal opportunity and E Verify employer.

Norfolk, VA

Customer Service Center / Full-time / On-site

Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a great opportunity for you!

We are looking for a Customer Service Representative who is eligible for a Secret clearance to join our growing team in Norfolk, VA.

As a Customer Service Representative, you will:

• Act as the first step in a multi-tiered support to Military Sailors and their families.
• Investigate and resolve customer inquiries via phone, e-fax, email, chat, and other communications channels.
• Utilize various essential software applications including internal and external websites, telephone systems, CRM applications, and other resources.
• Enter applicable supporting information into systems and web forms on an application via computer and all transactions must be conducted accurately.
• Receive training on a variety of relevant military programs and applications to provide the needed support to customers throughout the Continental US and Abroad.
• Work towards opportunities for growth as many agents have been hand selected for Shift Supervisors and/or assigned to Specified Teams within the call center based on skill levels.

Here is a short video of My Navy Career Center:

• DOD Secret Security Clearance Eligible
• Four (4) years' experience, or three (3) years with Associates degree, or Military background a plus.
• Experience in customer service and responding to requests for information
• Contact center experience preferred
• Knowledge of current CRM systems
• Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to address customer requests
• Knowledge of printer functions, connectivity and understanding of basic printer/scanning troubleshooting
• Proficient in both oral and written communication to communicate effectively with others and explain complex actions taken in regard to customers' service requests
• The ability to multi-task, prioritize, and manage time effectively
• The ability to work in a fast-paced environment with the flexibility to work nights and weekends
• The ability to type at least 30 WPM
• Proven experience as a data entry clerk or similar position.

Virginia Beach, VA

First (Days)

Overview:

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility, plan prescription benefits, and claim payment issues or patient services needs such as updating billing information, establishing payment plans, resolving payment inquiries, or patient scheduling. Provide quality service and customer satisfaction through effective communication and education.

Education:

• HS Diploma required

Certification/Licensure:

• None required

Experience:

2 years customer service experience required

Data entry experience required

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance $,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

The Ascendancy Group's Mission To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.

Overview As a TAG Customer Service Representative, you will be responsible for warehouse management tasks such as receiving, stowage and receipt processing within the Special Operations Personal Equipment Advance Requirement (SPEAR) warehouse.

*This position is contingent upon contract award.

Security Requirement: Must possess a SECRET security clearance.

• Process and manage initial load-out and sustainment gear.
• Breakout SPEAR equipment requests.
• Input requisitions into the SSAVIE system.
• Process and manage incoming material, stowage, inventories, and daily reconciliation of material issued in SPEAR 3.0.
• Life-cycle management to include return and disposal of all SPEAR gear issued to Techs and SEALS, using SSAVIE management program.
• Coordinate with Special Operations Force Support Activity (SOFSA) for processing of all items marked for disposal.

• License to operate a forklift.
• Minimum five years' warehousing and inventory management experience within the DoD.
• Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint.
• Be able to communicate clearly and effectively with others, both verbally and in writing.
• Be able to enter data into multiple databases accurately.
• Possess a valid state driver's license.

The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust. We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security.

If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!