466 Customer Service jobs in Powder Springs

Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints

What You'll Do :

• Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.

• Reports customer feedback to management.

• Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.

• Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.

• Assures proper invoicing of accounts by verifying computer-generated invoices.

• Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors

• Schedule loads as required.

• Maintain updated reports to ensure all loads are empty and closed.

• Resolve refused product, over, short and damaged (OS&D) orders.

• Follow attendance policy, show up for work on time and ready to work assigned shift.

• Perform other duties as required and assigned.

What Experience and Education You Need :

• High school diploma or general education degree (GED).

• 0-2 years of related work experience.

What Could Set You Apart :

• Ability to work in a fast paced environment.

• Ability to handle multiple tasks at the same time.

• Flexibility and initiative.

• Experience working with challenging customers.

• Excellent communication skills.

• Strong problem solving skills

• Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.

• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.

• Knowledge of Warehouse Management Systems

• Knowledge of Microsoft Office Suite.

• Desktop computers.

• Accurate typing and data entry skills

Physical Requirements :

• Requires the ability to sit for long periods of time, with frequent interruptions

• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending

• Requires manual dexterity with normal hand and finger movements for typical office work

• Talking, hearing, and seeing are important elements of completing assigned tasks

• May require travel by automobile and airplane up for business

• May require a visit facility operations in temperatures at or below freezing

• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds

• Requires the use of various electronic tools

• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes

• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer :

The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $18.50 hourly

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.

1-3 years Customer Service experience, door industry preferred.

Attention to detail and problem solving.

Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.

Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.

Basic math skills required.

Willingness to learn product and processes.

Education

High School Diploma or GED

Physical / Work Environment Requirements

Ability to stand for long periods of time in a non-climate controlled environment.

Ability to lift up to 50 pounds.

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not crate an employment contract, implied or otherwise, other than an "at will" employment relationship.Qualifications

1-3 years Customer Service experience, door industry preferred.

Attention to detail and problem solving.

Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.

Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.

Basic math skills required.

Willingness to learn product and processes.

Education

High School Diploma or GED

Physical / Work Environment Requirements

Ability to stand for long periods of time in a non-climate controlled environment.

Ability to lift up to 50 pounds.

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not crate an employment contract, implied or otherwise, other than an "at will" employment relationship.Role and Responsibilities

Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).

Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation.

Respond to customer requests for information concerning order tracking, order expediting and product availability.

Perform order entry at both sales invoicing level and request for products from supply plants.

Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.

Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.

Process all necessary paperwork for the daily operation of the sales center as required.

Delivery responsibilities as required. Including driver qualified (valid license).

Assist in unloading and loading vendor and customer vehicles.

Monitor completion of daily customer LTL shipment including UPS.

Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention.

Other duties as assigned.Role and Responsibilities

Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).

Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation.

Respond to customer requests for information concerning order tracking, order expediting and product availability.

Perform order entry at both sales invoicing level and request for products from supply plants.

Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.

Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.

Process all necessary paperwork for the daily operation of the sales center as required.

Delivery responsibilities as required. Including driver qualified (valid license).

Assist in unloading and loading vendor and customer vehicles.

Monitor completion of daily customer LTL shipment including UPS.

Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention.

Other duties as assigned.

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

You must be living in the United Kingdom (UK) with the right to work in the UK to be considered for this role. This is a home based position open only to UK Based candidates.

The role of the Customer Service Advisor is to co-ordinate and oversee the day-to-day operation of the Remote Assessment Centre, managing sessions to optimise productivity and customer service, remotely interacting with all customers and associate third parties, and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.

Qualifications & Experience

• Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
• IT literate, with good Microsoft Office skills
• Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
• Demonstrable experience in an administrative or customer service position.

• Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
• Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
• Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
• Able to prioritise tasks effectively
• Able to deliver work to set targets and specified standards
• Self-motivated: Able to work unsupervised and use own initiative
• Able to remain calm in challenging situations
• A positive enthusiastic approach to solving problems
  Proven ability to make logical and solid decisions.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

24,570.00

Maximum Salary

£

24,570.00

StreamLabs, a pioneering leader in the IoT sector, specializes in manufacturing and providing services for products and systems designed to conserve water and protect against water-related damages. As a wholly owned subsidiary of Chubb, the world's largest publicly traded property and casualty insurer, StreamLabs operates independently, serving both consumer and commercial clients through various channels, including retail, distribution, insurance, and construction. Chubb is renowned for its extensive product offerings, robust distribution capabilities, financial strength, underwriting excellence, superior claims handling, and global operations.

Position Scope:

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team dedicated to service excellence. You will play a crucial role in communicating with customers, guiding them through our processes, and acting as the primary liaison between customers and other service providers. You will utilize various communication methods, including phone, email, and text messaging, to engage with business referrals. Comprehensive training will be provided on our systems, general insurance and plumbing knowledge, and effective communication techniques.

Key Responsibilities:

• Manage inbound business referrals efficiently.
• Contact customers promptly and professionally.
• Input sales orders accurately.
• Track shipments and update company systems accordingly.
• Respond to customer service requests as needed.
• Maintain precise inventory records of finished goods and raw materials.

QUALIFICATIONS

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Title : Customer Service Representative (Healthcare Focus)

Location : Sandy Springs, GA (Onsite)

Hourly Rate: $25-$28

Employment Type : Full-Time

Company Overview

Vista DME is a full-service management solution specializing in Durable Medical Equipment (DME) wound care programs. We support healthcare providers by managing the full DME lifecycle—from sourcing and insurance verification to logistics, customer service, and billing. Our mission is to deliver a seamless experience for both patients and providers, improving outcomes and streamlining care delivery.

Position Summary 

Are you detail-oriented and experienced in the healthcare field? We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. If you have strong order entry and administrative abilities, coupled with an understanding of healthcare systems, we want to hear from you!

Key Responsibilities

·   Handle inbound and outbound calls while providing exceptional customer service.

·   Accurately enter, process, and track DME supply orders using CRM and order management systems with speed and precision.

·   Perform detailed Benefit Verifications (deductible, coinsurance, authorization, eligibility) through payer-specific portals and eligibility tools.

·   Communicate effectively with patients and providers to clarify insurance verifications and resolve any discrepancies.

·   Troubleshoot technical or portal access issues with insurance systems as needed.

·   Collaborate with referral sources, clinical staff, and insurance representatives to resolve coverage or order discrepancies.

·   Maintain accurate, compliant records while adhering to HIPAA and healthcare regulations.

Preferred Skills

·   Healthcare industry experience: DME, home health, medical office, or healthcare customer service.

·   Strong technical aptitude with CRM, EMR/EHR systems, and insurance verification portals (Experience with Microsoft Dynamics, Availity, P-Verify, or similar tools is highly valued).

·   Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and ability to quickly learn new platforms.

·   Excellent typing, data entry, and multi-screen navigation skills with high accuracy.

·   Knowledge of medical terminology, insurance processes, and compliance requirements.

·   Strong problem-solving abilities and attention to detail in a fast-paced environment.

·   Clear written and verbal communication skills, with the ability to translate complex insurance details into easy-to-understand explanations.

Qualifications

• High school diploma required; additional education or certifications in healthcare administration preferred.
• Minimum 5 years of customer service or administrative experience.
• Prior healthcare or SaaS industry experience strongly preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including 401(k) with company match.
• Ongoing training and professional development opportunities.
• Supportive, team-oriented environment with opportunities for career growth.

Join us in transforming the patient and provider experience in healthcare. Apply today to become a valued part of the Vista DME team!