252 Customer Service jobs in Ramsey
Customer Service Representative
Posted today
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We are looking for a skilled Customer Service Representative to join a team in Plymouth, Minnesota. In this role, you will serve as a dispatcher, ensuring the seamless coordination of requests and schedules. This is a long-term contract position that requires exceptional communication skills, adaptability, and the ability to thrive in a fast-paced environment.
Responsibilities:
- Respond to incoming calls, including emergency situations, inquiries, follow-ups, and service requests.
- Schedule and coordinate service appointments to meet customer needs effectively.
- Create and manage dispatch tickets for all service calls.
- Assign service technicians to jobs, providing them with necessary details and support.
- Update and maintain systems to reflect technician availability and schedules.
- Oversee the dispatch board and ensure schedules are up-to-date.
- Monitor and forecast workloads to maintain operational efficiency.
- Deliver accurate information and assistance to technicians during their assignments.
- Track new service tickets and ensure existing ones are updated promptly.
Requirements
- Proficiency in Microsoft Teams, Outlook, and scheduling/ticketing software.
- Basic knowledge of Excel for tracking and reporting purposes.
- Strong multitasking abilities to handle diverse responsibilities simultaneously.
- Excellent note-taking and organizational skills.
- Capability to manage stress and adapt to changing situations.
- Self-motivated with the ability to work independently.
- Effective communication skills to engage with various personalities.
- Familiarity with CRM systems and other management tools is preferred.
Benefits are available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative
Posted today
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Job Description
As a Conversion Support Team Call Center Specialist, you are more than just a financial resource for our customers. You are an expert in your field and are the first line of defense in protecting them. You will be working in a fast-paced and exciting role assisting customers with any general servicing questions they have related to their online services and client accounts.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
-1 year of customer service experience
-Answer inbound customer calls and provide general servicing support for the conversion of merging customers to client, including migration to new client's banking portal
-Place outbound calls to clients to assist them with logging into the BOL platform and completing setup activities
-Provide customers with first call resolution and adhere to all bank policies and procedures while managing reputational risk by complying with risk standards
-Work individually and with your team to meet or exceed established goals
-Exemplify the Client's Core Values every day
-High School Diploma or GED
Customer Service Representative

Posted 5 days ago
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Job Description
We are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative (CSR) to join our team! This role supports a retail/manufacturing company by handling inbound phone calls related to product inquiries, troubleshooting, order assistance, and general customer support. The position is full-time and operates 100% on-site at our Eden Prairie, MN location, running from late October to early January. With opportunities for overtime during weekends, you'll play an essential role during the busy holiday season!
Key Responsibilities:
+ Provide excellent customer service by responding to inbound phone calls regarding products, services, and orders in a professional and timely manner.
+ Resolve customer issues with a focus on first-call resolution, ensuring customer satisfaction and loyalty.
+ Accurately navigate company systems and resources to provide detailed responses and solutions to customer inquiries.
+ Assist customers with product usage, specification questions, or troubleshooting, escalating cases to other departments when necessary.
+ Process customer returns and exchanges efficiently to meet company guidelines.
+ Collaborate with team members and management to support daily workflow and service-level goals during peak business periods.
Requirements
Qualifications:
+ Previous customer service experience (preferred), particularly in retail, manufacturing, or call center roles.
+ Clear verbal and written communication, as well as active listening skills with a customer-focused approach.
+ Proficiency in basic computer applications.
+ Strong problem-solving ability and attention to detail.
+ Ability to work full-time hours Monday-Friday, 8:30 AM-5:00 PM and a willingness to pick up overtime shifts on weekends.
+ Work Environment: Must work on-site at Eden Prairie, MN during the seasonal timeframe (from late October through early January).
Why Join Us?
+ Gain valuable experience supporting a fast-paced retail/manufacturing company during the holiday season.
+ Work in a collaborative and supportive environment with opportunities for overtime compensation.
Don't miss the chance to be part of our team! Apply today and help deliver exceptional service during the busiest time of the year.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative
Posted 8 days ago
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Job Description
Responsibilities:
- Deliver outstanding customer service by assisting both new and existing clients with their inquiries and transactions.
- Perform full-service banking transactions in adherence to legal requirements and company policies.
- Represent the organization with a friendly, proactive, and helpful demeanor during all customer interactions.
- Handle cash and daily transactions with precision and accuracy.
- Meet sales and referral targets by identifying customer needs and connecting them to relevant bank staff for additional products or services.
- Maintain prescribed limits for currency and coin while ensuring proper handling.
- Follow company security protocols and safeguard confidential client and bank information.
- Actively promote and cross-sell banking products and services to enhance client satisfaction and business growth.
- Utilize Office tools effectively to manage records and communication. Requirements - Proven experience in customer service, preferably in a call center or banking environment.
- Strong communication skills with the ability to build rapport and address customer needs efficiently.
- Familiarity with cash handling and banking transaction processes.
- Ability to meet sales and referral goals while maintaining excellent customer service standards.
- Proficiency in Office applications.
- Detail-oriented with strong organizational and problem-solving abilities.
- Knowledge of security protocols and confidentiality practices within the banking industry.
- High level of adaptability and professionalism in a rapidly changing work environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative
Posted 9 days ago
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Job Description
Requisition Id:
Business Unit: LTL
Location:
Fridley, MN, US, 55432
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.89to $26.27per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 7 days PTO over your first year
+ Earn up to 6 days of paid sick and safe leave per year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
Customer Service Representative
Posted 5 days ago
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Job Description
About the Role:
You will:
- Accurately process Sales Orders and Bids generated through telephone sales transactions.
- Assist customers who pick up their order at our Profit Center.
- Find innovative ways to grow sales with existing customers and become their trusted advisor.
- Identify opportunities for value-added services and articulate our solutions.
- Investigate and resolve customer problems and address pricing deductions and material returns timely and in accordance with Company policy and procedure, following up to ensure resolution and customer satisfaction.
- Process Inside Sales returns and refund paperwork in accordance with Company policy and procedure.
- Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
- Complete various daily, weekly and monthly reports.
- Support the Product Manager's activities as needed.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
- Experience in customer service or inside sales
- Knowledge of products sold in the Profit Center preferred
- Possess a proper and valid driver's license
Our ideal candidate will also:
- Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
- Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.
- Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
- Build influential relationships and trust with customers and vendors through open and interactive communication.
- Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.
- Be able to build positive working relationships and inspire teamwork with co-workers.
- Be able to learn and operate the computer related systems used to process orders.
- Be able to learn to operate warehouse material-handling equipment.
- Read, write, speak, and understand English.
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Bilingual Customer Service Representative
Posted today
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Job Description
We have an opening for an experienced, bilingual, in-office, full-time Customer Service Representative. This important role is the first to connect with our customers and provide the high level of service that we’re known for. Unete a nuestra mision para ayudarnos a servir a nuestros clientes de habla Hispana!
We offer extensive training, competitive pay, 8 holidays, paid time off and parental leave, free parking, a comprehensive health insurance program and an amazing match to our retirement plan.
Essential Duties and Responsibilities:
· Communicate in both English and Spanish with customers verbally and in writing
· Answer inbound customer calls and follow up on voicemails
· Promote products, services, and maintenance plans
· Schedule service, maintenance, and sales appointments
· Make outbound calls
· Monitor and reply to customer emails
· Document customer concerns and resolution
· Assist with customer mailings and related projects
· Other duties as assigned
· Scheduled first shift, M-F, in-office, with rotating Saturday mornings
- Fluent in English and Spanish verbal and written communications
- High personal integrity and desire to serve others
- High school diploma/GED required (college experience or degree a plus)
- 2+ years of customer service or call center experience
- Strong verbal and written communication skills
- Dependable, patient, and compassionate personality
- Self-motivated with strong organizational ability
- Strong computer and data entry skills, to include Word, Excel, and Outlook
Standard Heating has been serving the Twin Cities community for over 95 years and is a proud recipient of the Angi Super Service Award every year since 2000—recognizing our consistently superior service as rated by Angi members. We hire people who are enthusiastic, energized by engaging with customers, and are always striving to learn and grow. If that sounds like you, we’d love for you to apply today!
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Remote Customer Service Representative
Posted 17 days ago
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Job Description
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
You must be living in the United Kingdom (UK) with the right to work in the UK to be considered for this role. This is a home based position open only to UK Based candidates.
The role of the Customer Service Advisor is to co-ordinate and oversee the day-to-day operation of the Remote Assessment Centre, managing sessions to optimise productivity and customer service, remotely interacting with all customers and associate third parties, and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Qualifications & Experience
- Educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above
- IT literate, with good Microsoft Office skills
- Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems
- Demonstrable experience in an administrative or customer service position.
Individual Competencies
- Fluent English Language skills, able to communicate with stakeholders on a day-to-day basis, via telephone and email in a clear, caring, courteous and professional manner
- Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately
- Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner
- Able to prioritise tasks effectively
- Able to deliver work to set targets and specified standards
- Self-motivated: Able to work unsupervised and use own initiative
- Able to remain calm in challenging situations
- A positive enthusiastic approach to solving problems
Proven ability to make logical and solid decisions.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
24,570.00
Maximum Salary
£
24,570.00
Customer Service Representative - (Part-Time & Seasonal)
Posted today
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Job Req ID: 14591
Join our amazing team and contribute as a:
Customer Service Representative - (Part-Time & Seasonal)
ABOUT THE ROLE
Amrize. is recruiting for a Part-time Customer Service Representative. (Part-Time & SEASONAL)
WHAT YOU'LL ACCOMPLISH
• Plan, direct, organize, coordinate and control the onsite logistics with the customer, sales representatives and Amrize concrete delivery trucks
• Other duties as circumstances warrant
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors
WHAT WE'RE LOOKING FOR
• High School Graduate / GED or equivalent experience
• Five years related experience in the construction or concrete industry consistent with the position; of which one or two years of dispatch experience preferred
• Must have strong interpersonal and customer service skills and be able to effectively communicate with customers, dispatchers and drivers to facilitate accomplishment of the job (Fluent in Spanish a plus)
• Must have excellent logistical, planning and leadership abilities
• Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
• Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Subject to applicable law, employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
• Proficient on the Computer
• Organized and strong attention to details
Additional Requirements:
• Successful candidates must adhere to all safety protocols and proper use of Amrize Approved Personal Protection Equipment (PPE), including but not limited to respirators. Employee that are required to war respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.
WHAT WE OFFER
• Competitive salary
• Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
• Medical, Dental, Disability and Life Insurance
• Holistic Health & Well-being programs
• Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
• Vision and other Voluntary benefits and discounts
• Paid time off & paid holidays
• Paid Parental Leave (maternity & paternity)
• Educational Assistance Program
• Dress for your day
Did we spark your interest? Build your future with us and apply!
HR Contact: Michelle L CARRIGAN-GALLAND
BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.