169 Customer Service jobs in Ravenna
Customer Service Representative
Posted 16 days ago
Job Viewed
Job Description
Customer Service Representative
Position Overview:
We are looking for a personable and detail-oriented Customer Service Representative to join our team. Acting as the face of our organization, you will serve as a primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. This role requires strong problem-solving skills, digital fluency with customer support tools, and outstanding communication abilities. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional customer experiences.
Key Responsibilities:
+ Customer Interaction: Provide friendly, knowledgeable, and efficient assistance to customers-whether handling inquiries, resolving complaints, or managing account-related transactions. (Source: Robert Half Salary Guide)
+ Problem Solving: Analyze customer issues and offer solutions or escalate cases to appropriate teams when necessary to ensure resolution.
+ Digital Proficiency: Leverage CRM platforms and support automation tools to log interactions, generate reports, and optimize workflows. (Source: Robert Half Salary Guide)
+ Service Excellence: Develop a rapport with customers to understand their unique needs and recommend appropriate products or services.
+ Operational Efficiency: Assist in cross-functional process improvements to help enhance the overall customer experience and streamline internal tasks. (Source: Robert Half Salary Guide)
Qualifications and Skills:
+ Proven customer support or public-facing experience; experience in banking, retail, or related fields is a plus.
+ Strong computer literacy, including proficiency with CRM systems and automation tools.
+ Excellent verbal, written, and interpersonal skills.
+ Adaptive problem-solving and decision-making abilities in a dynamic environment.
+ Strong organizational skills and attention to detail to manage multiple requests effectively.
+ A professional and service-oriented demeanor at all times.
Additional Information:
With growing emphasis on hybrid responsibilities, our customer service representatives not only manage traditional support duties but also contribute to ongoing innovations in customer service delivery. This position offers opportunities for career development in a supportive and evolving workplace environment.
Interested in joining a forward-thinking team? Apply today!
Requirements - Fluent in English, both written and verbal communication.
- Demonstrated ability to solve complex problems and make decisions in customer account management.
- Strong interpersonal skills with a focus on building and maintaining customer relationships.
- Proven experience collaborating with supply chain and other departments to achieve objectives.
- Proficiency in Microsoft Excel and intermediate system analysis.
- Minimum of 3 years of experience in customer service, preferably in manufacturing or supply chain logistics.
- Ability to handle inbound and outbound calls with professionalism and efficiency.
- Capability to work effectively in a team environment and lead by example to meet shared goals. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Customer Service Representative
Posted today
Job Viewed
Job Description
Are you ready to take pride in your craft and join a team that values integrity, excellence, and skill? At Buddy's Plumbing Excellence, we’re dedicated to delivering unparalleled service, respect, and care to everyone we encounter, customers, vendors, and team members alike.
Are you highly organized, great with people, and ready to take on a fast-paced role in a growing company? If you thrive in an environment where every day brings new challenges, this is the opportunity for you!
What’s in It for You?Competitive Pay: $17 - $20 per hour
Schedule: Part-time, Monday – Friday, 12:00 PM – 4:30 PM EST
Bonus Opportunities
Overtime Opportunities: Available for employees who wish to work additional hours
Financial Wellness: Access to Dave Ramsey's SmartDollar Financial Wellness program
Open-Door Policy: We value your input
Fast-Paced & Engaging Work: No two days are the same, you’ll juggle scheduling, customer calls, and technician dispatching
Supportive & Dynamic Team: Work with a company that values teamwork and flexibility
Growth Opportunities: We invest in our team members and offer career advancement opportunities
As our Customer Service Representative in Akron, OH, you will be the backbone of our operations. Your ability to multitask, stay organized, and communicate effectively will be key to ensuring our office runs smoothly.
Answer inbound calls and make outbound customer follow-ups
Schedule and dispatch technicians efficiently based on skill set and availability
Update and maintain customer memberships and payment records
Organize and maintain files, records, and scheduling systems
Utilize ServiceTitan software for job management and scheduling
Assist with updating price books and coordinating technician assignments
Collaborate with different departments to ensure a seamless customer experience
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
Experience: Mid-level role; at least some prior experience in an administrative, dispatch, or customer-facing role (Plumbing, HVAC, or Electrical industry experience is a plus!)
Software Skills: Familiarity with ServiceTitan is preferred
Abilities:
Strong multitasking and organizational skills
Excellent phone etiquette and communication skills
Ability to prioritize tasks in a fast-paced environment
Work Authorization: Must be authorized to work in the U.S.
Background Check & Drug Test: Required
Buddy's Plumbing Excellence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- Eligibility requirements must be met
- All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.
- True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
Treat every guest like they are the most important person in the store
Greet all guests with a smile and a genuine thank you when they leave
Take pride in the store's appearance by following our "True North Ready" standards
Promote our great deals and specials to each guest
Live the "Because We Care" motto by always selling age restricted items responsibly
Ensure the store is fully stocked and help guests find what they need
Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
Positive and enthusiastic attitude
Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
Ability to count products and make change, as well as read and write English clearly
Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
Multitask and balance duties while always making guests the number one priority
What we provide
Flexible shifts and a variety of schedules
PAID Training programs to ensure you are successful and have what you need to be a star
Advancement opportunities
Ongoing training and development
A challenging and exciting work environment where guest service is #1
401K with Company match *
Paid vacation*
Limited Medical and Dental plan available upon hire *
Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
*Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.
True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
Operate with the highest level of integrity by being honest and fair.
Incorporate excellence in all that we do.
Embrace diversity by respecting the rights and dignity of all people.
Provide for the health and safety of our guests, team and environment.
Reinvest in the communities we serve.
Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What You Do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What You Need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What We Provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What You Do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What You Need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What We Provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
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CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.