431 Customer Service jobs in Richmond

Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties and Responsibilities: u2022 Provides customer engagement in positive and approachable manner. u2022 Assists in maintaining a clean, well-stocked store for customers during their shopping experience. u2022 Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. u2022 Independently stocks shelves and recovers merchandise in the store. u2022 Accurately handles customer funds and processes transactions using the POS system. u2022 Remains constantly aware of customer activity to ensure a safe and secure shopping environment. u2022 Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: _Education:_ Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. _Experience:_ Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. _Physical Requirements:_ Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation. _Availability:_ Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays. _Skills and Competencies:_ Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Family Dollar Stores, Inc. is an Equal Opportunity Employer.

Midas of Richmond cares about our community. And we care about creating the kinds of experiences and interactions with our customers that build loyalty. How we live this is through finding solutions to customer needs and requests, so that we can answ Customer Service, Representative, Service, Retail, Automotive, Customer

• A welcoming, family-oriented work environment that supports work/life balance.
• 401K plan with Roth and Traditional options, including a 25% company match on up to 6% of your income.
• Medical insurance with three plan choices, including Health Savings Account options.
• Dental insurance with two plan choices.
• Vision insurance coverage.
• Flexible spending account.
• Tuition reimbursement.
• Access to apprenticeship training programs.
• Scholarship opportunities for you and your family.
• Paths for cross-training and career advancement.
• Paid vacation and PTO that accrues from day one.
• Employee Assistance Program for support when needed.

• Customer-Centric Mindset
  • Foster a customer-centric mindset by prioritizing customer satisfaction and continuously seeking ways to enhance their experience.
  • Seek feedback from customers and teammates to drive continuous improvement.
  • Support customer experience programs and initiatives.
  • Maintain a positive and resilient attitude in customer service interactions.
  • Be proactive in engaging with customers by anticipating their needs.
• Assisting customers and addressing inquiries
  • Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements.
  • Conduct credit checks for customers requesting a billable status.
  • Monitor and respond to customer inquiries received through the Woodfin Portal.
  • Assist walk-in customers with various needs.
• Sales and additional services
  • Promote cross-selling services to provide customers with comprehensive solutions.
  • Develop problem-solving skills to address complex customer issues promptly.
  • Renew service agreements by contacting customers, discussing renewal options, and maintaining long-term relationships.
  • Assist and activate Paw Point accounts, allowing customers to redeem points for rewards.
• Scheduling and coordination
  • Efficiently schedule service calls, tune-ups, propane, and oil deliveries.
  • Proactively reach out to customers to schedule tune-up appointments and ensure optimal equipment performance.
  • Coordinate technical support appointments for timely issue resolution.
  • Manage conference room schedules for a specific location.
• Collaboration and customer record management
  • Collaborate with cross-departmental teams to provide a seamless customer experience.
  • Keep customer records up to date, attach tune-up sheets, remove canceled service agreement plans, and update equipment information.

• High school diploma or equivalent is required.
• Must be at least 18 years old with an upbeat personality and a warm and friendly demeanor.
• Customer Service Representatives possess excellent verbal and written communication skills. They actively listen to customer inquiries and effectively convey information and provide solutions.
• CSRs have a deep understanding of the products and services they are supporting. This knowledge enables them to assist customers effectively and answer questions accurately.
• Must be able to demonstrate empathy towards customers' concerns and be patient even in challenging situations. They build rapport and find suitable solutions that address customers' needs.
• CSRs often face unpredictable situations; they are adaptable and flexible in their approach. They handle changing circumstances and adjust their strategies accordingly.
• Must possess a positive, friendly, team-oriented attitude. CRSs maintain a positive demeanor and enhance customer satisfaction by contributing a pleasant experience.
• Customer Service Representatives with cross-selling skills identify complementary products or services that align with customers' needs. They offer relevant suggestions and make informed recommendations, enhancing the customer experience while increasing sales.
• CSRs inside sales skills identify potential opportunities and effectively communicate the value of products or services to customers.
• CSRs have strong problem-solving skills. They analyze customer issues, think critically, and provide timely and effective resolutions.
• Efficient time management is crucial to handle multiple customer inquiries promptly. Coordinators succeed at prioritizing tasks, managing their workload, and meeting deadlines.

As a team member at our restaurant, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience. This is a fantastic opportunity to join a dynamic team and develop your skills in a fast-paced environment.

• Greet guests with a smile while receiving orders and processing payments.
• Prepare and package food and drink products to the highest standards.
• Unload and stock inventory items as needed to maintain a well-organized kitchen.
• Promptly and regularly attend assigned shifts to ensure seamless operation of the restaurant.
• Act with integrity and honesty, promoting a positive work culture and adhering to company values.

• Must be at least sixteen (16) years of age.
• Comfortable working in a fast-paced environment with multiple tasks and priorities.
• Ability to interact in a positive and professional manner with guests and coworkers.
• Willingness to learn all areas of restaurant operations and work multiple stations.
• Available to work evenings, weekends, and holidays.

• Medical, Vision, and Dental insurance.
• Employee meal free on break.
• Paid time off.
• Opportunity for growth and advancement.
• Flexible Schedules.
• Zayzoon (early access to earned wages).

The physical demands of this role include consistently handling product preparation, kneeling and following proper lifting procedures, pushing to open and close doors, standing during serving customers, talking to and listening to fellow team members and guests, and lifting for product preparation, stocking, and inventory.

Do you want to be part of a team that aspires to improve the quality of life for others? Are you interested in efficient manufacturing processes that promote sustainability? Do you feel a sense of accomplishment in a job well done? At Carpenter Co., we challenge our employees to learn from and inspire one another - all levels of the company collaborate, communicate and constantly improve to achieve shared success. If that sounds like an environment in which you will thrive, Carpenter Co. could be a great fit for you!

Carpenter Co. has an immediate opening for a Customer Service Representative at our Corporate Office in Richmond, Virginia . This position requires frequent and accurate communication with internal and external customers including manufacturing and sales personnel.

Carpenter Co. employees are committed to working hard to ensure production goals are met while maintaining operations excellence. As the Customer Service Representative, you will be responsible for the management of order entry procedures from initial placement of order to final invoicing.

Your additional responsibilities as the Customer Service Representative will include:

• Order Entry for Chemicals and Chemical Systems in SAP.
• Coordinate information between corporate, plant, sales, logistics, and customer.
• Manage customer information in SAP (price, terms, freight, and products).
• Process, audit, and mail invoices to customers.
• Process, audit, and enter SAP billing adjustments.
• Provide sales support.
• Complete paperwork for tote and pressure bottle returns.
• Assist plants in processing orders.
• Obtain tax certificates.
• Maintain customer price quote file.
• Answer customer questions and provide feedback as required.
• Maintain policy, duties, and group contact list.
• Review open order summary for potential issues.
• Assist with TDS and SDS documentation as needed.
• Interact with the credit department to ensure on time shipments.
• Assist in special projects.

• High School Diploma or GED
• 3 or more years of customer service/sales experience in an office environment
• Intermediate typing and Microsoft Office skills including Word, Outlook, and Excel.
• Excellent written and verbal communication skills.
• Strong attention to detail and good organizational skills.
• Experience working in a team environment

Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail

Responsive recruiter

Benefits:

• Bonus based on performance
• Company parties
• Free food & snacks
• Training & development

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Answer customer calls and provide general information regarding product pricing, availability, and order details.
• Responsible for achieving an acceptable conversion rate of inbound prospective customer call to customers.
• Communicate effectively with services technicians, managers, and customers to ensure high quality and timely expedition of customers.
• Work flexible schedule as required to meet weekly responsibilities, including occasional weekend hours.

• High School graduate / GED
• Strong communication skills - verbal and written
• Proficiency with the all Microsoft Office platforms

• Paid training
• Competitive compensation
• Healthy approach to work/life balance

Midas of Richmond cares about our community. And we care about creating the kinds of experiences and interactions with our customers that build loyalty. How we live this is through finding solutions to customer needs and requests, so that we can answer "yes, absolutely". We are looking for a part-time Weekend Customer Service Representative at our Short Pump store. This role is perfect for someone with customer service skills that is looking for supplemental income over the weekends, or to consolidate their working time within a few days. Competitive pay is offered across at least 15 hours per week, plus additional opportunities during the week. Previous auto experience is not necessary. What is needed, however, are excellent customer service skills, a willingness to learn, and an ability to find solutions that meet the needs of our valued customers.

Compensation: $15.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything tires, brakes, oil so the opportunities to grow and develop expertise with Midas are endless.

Customer Service Representative Job ID Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States of America - - About the Role - - As a CBRE Custome Customer Service, Customer Service Representative, Representative, Retail, Property Management, Service