406 Customer Service jobs in San Rafael
Customer Service And Helpdesk - Customer Service
94101 San Francisco
$20 - $35 per hour
K12 Business Consulting Inc
Posted 6 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a friendly, solution-oriented Customer Service Representative to join our Helpdesk Support team. In this role, you will serve as the first point of contact for customers seeking assistance with products, services, or technical issues. Your ability to listen, troubleshoot, and resolve inquiries effectively is key to ensuring customer satisfaction and loyalty.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or ticketing system
- Provide accurate, timely solutions to technical or service-related issues
- Escalate unresolved issues to appropriate internal teams when necessary
- Maintain detailed records of customer interactions in the CRM system
- Guide users through basic troubleshooting steps
- Follow up with customers to ensure issues are fully resolved
- Uphold high service standards and represent the company positively
- Stay updated on product knowledge and company procedures
- High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
- 1+ year of customer service or helpdesk experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Familiarity with helpdesk software (e.g., Zendesk, Freshdesk, ServiceNow)
- Ability to remain calm under pressure and handle multiple inquiries at once
- Comfortable working independently and as part of a team
- Experience in a technical support or IT helpdesk role
- Knowledge of basic networking, software, or hardware troubleshooting
- Bilingual or multilingual skills are a plus
Company Details
K-12 Business Consulting, Inc. is a trusted leader in providing expert financial and operational consulting services to public school districts. Specializing in the unique needs of K-12 education, we offer tailored solutions in five key areas: long-range financial forecasting, strategic business planning, interim treasurer and business manager placements, superintendent and treasurer search services, and district operations and efficiency reviews. Founded by experienced education professionals, our team brings deep insight into school finance and district management. We help school boards, superintendents, and treasurers make informed decisions that promote fiscal responsibility, compliance, and long-term sustainability. Our proven forecasting models and strategic guidance are designed to support transparent budgeting, levy planning, and stakeholder engagement. With a commitment to integrity, innovation, and service, K-12 Business Consulting empowers school districts across Ohio and beyond to operate more effectively and deliver better outcomes for students and communities.
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0
Customer Service Agent
94199 San Francisco, California
Sixt
Posted today
Job Viewed
Job Description
Company Description
Job Description
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly rate of $26.50 per hour.
YOUR ROLE AT SIXT
Qualifications
Additional Information
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
Job Description
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly rate of $26.50 per hour.
YOUR ROLE AT SIXT
- You welcome all customers upon arrival and gather feedback to improve their future rental experience
- You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
- You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process
- You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
- You work in various weather conditions and are willing to take on additional tasks to support business needs
- Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
- Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
- Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
- Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
- Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus
- Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
- Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
- Employee Assistance Program Access support whenever needed through our Employee Assistance Program
- Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
- Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
Qualifications
Additional Information
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
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1
Customer Service/Sales
94014 Daly City, California
Home Depot
Posted today
Job Viewed
Job Description
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.50 - $23.50
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.50 - $23.50
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