443 Customer Service jobs in Seaford

Job Type: W2 Contract 3 months Location: Lake Success, NY Schedule: M F 10am to 6pm, some Saturdays Pay Rate: $17 / hour Position Overview: Provide customer service by resolving issues and answering inquiries. Process laboratory orders and requests accurately. Maintain detailed records of interactions and transactions. Support lab operations.

Customer Service Representative

The Company
Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements.

Company Benefits

Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match

Other Available Benefits

Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k

Primary Purpose of the Position
Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations.

Essential Functions

• Deliver proactive, personalized service to Private and Corporate Aviation clientele.
• Arrange services including hotel, catering, and ground transportation.
• Coordinate aircraft services, such as fuel and hangar storage.
• Input trip data into scheduling software as well as updating customer information in database, as necessary.
• Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
• Educate customers on available services, promotions, and programs.
• Process customer invoices.
• Answer customer questions and resolve issues, as necessary.
• Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.
• Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc.
• Maintain lobby appearance and keep snack and beverages stocked.
• Flight tracking via online databases to ensure timely services.
• Perform other duties that may be assigned, as necessary.

Minimum Qualifications

• Must be 18 years of age.
• Strong verbal and written communication skills.
• Intermediate knowledge of all Microsoft Office products.
• Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.
• Negotiation and sales skills.
• Reliable multitasking skills.
• Valid driver's license.

Preferred Qualifications:

• Previous customer service experience preferred.
• Basic knowledge of various aircraft types and servicing a plus.

Reports to : Customer Service Manager

Supervisory Responsibility : This job has no supervisory responsibilities.

FLSA Status : This position is nonexempt.

Work Environment : This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions.

Travel : This position requires no travel.

Physical Requirements : Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays.

EEO Statement : The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties : Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

If you are interested in applying, please send your cover letter and resume to

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

LOCATION: 250 Miller Place, Hicksville, NY 11801

HOURS: Multiple Shifts Available:

* 10:30am - 7:00pm; Mon, Wed, Thu and Fri; 9:30am - 6:00pm alt with 11:30am - 8:00pm; Sat and off Sun/Tue

* 10:30am - 7:00pm; Mon, Tue, Thu, and Fri; 9:30am - 6:00pm alt with 11:30am - 8:00pm; Sat and off Sun/Wed

* 10:30am - 7:00pm; Mon, Tue, Wed and Fri; 9:30am - 6:00pm alt with 11:30am - 8:00pm; Sat and off Sun/Thr

* 7:30am - 4:00pm; Sun and 10:30am - 7:00pm; Mon - Thu and off Friday/Saturday

* 12:30pm - 9:00pm; Mon - Fri

* 7:00am - 3:30pm; Sun and 10:30am - 7:00pm; Mon, Tue, Wed, Fri and off Thu/Sat

FULL TIME: Benefits Eligible

In this role, you will:

• Provide patients, clients, and the laboratory team with exceptional service right over the phone!

• Work in a call center environment.

• Champion safety, compliance, and quality control.

All you need is:

• High School Diploma or equivalent

• 1 year of experience working in a call center or in the laboratory

• Exceptional communication skills

• Top notch typing proficiency (at least 35wpm), including 10-key

• Ability to thrive in a fast-paced environment

Bonus points if youve got:

• Associates Degree or Medical Assistant training

• 2+ years of laboratory training or experience in specimen collection and processing

• Data entry experience in a production environment

Salary minimum to max is $17.00 to $25.00. Pay is commensurate with experience; geographic differentials to the pay range may apply.

Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.

Well give you:

• Appreciation for your work

• A feeling of satisfaction that youve helped people

• Opportunity to grow in your profession

• Free lab services for you and your dependents

• Work-life balance, including Paid Time Off and Paid Holidays

• Competitive benefits including medical, dental, and vision insurance

• Help saving for retirement, with a 401(k) plus a company match

• A sense of belonging were a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

Work Shift:

Job Category:

Company:

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

One of the leading produce and food delivery companies in the NYC area is hiring for customer service ops center specialists at their Bronx location! This is a great temp to perm opportunity to hone your customer service ability and grow within a lar Customer Service Representative, Customer Service, Representative, Technology, Retail

What You'll Do

As a member of Sentrys Customer Service Team you will be the first phone contact with our customers. In addition, you will:

• Ensures a quality customer experience for our insureds and customers by reducing friction points and ensuring an effortless process. Listens to and assesses customer needs to take appropriate action to fulfill their requests. As a key point of contact for customers, builds positive relationships and creates customer confidence, loyalty and retention by resolving requests using knowledge, empathy and sound judgment. Provides timely customer service meeting or exceeding specified service standards.

• Receives a high volume of telephone calls for assigned line of business and provides upfront assistance to our insureds and customers in need of service. These needs may include locating, providing or obtaining information or documentation, instructions on how to proceed with a claim, answering questions, routing or transferring calls as appropriate, entering data to begin a claim, etc.

• Navigates multiple systems and technologies to provide and gather information, document actions taken, and accurately resolve service situations in support of insureds and customers.

• Records and files provided information from each call and/or electronic request in the appropriate system application. This may include loss information, received documentation, payment processing, policy changes with customers, etc.

• Researches and identifies contact center problems and issues using standard procedures. May assist with handling issues and communicating updates to peers and management. Escalates more complex issues as needed.

• Reports trends, issues and feedback learned from customer interactions to support continuous improvement.

• Performs other job-related duties as assigned from time to time.

What It Takes

In order to be eligible for this elite opportunity you must meet the following criteria:

• High school diploma

• Proficiency in Spanish preferred, but not required

• Good human relations skills to deal effectively with customer issues in a professional manner.

• Ability to communicate effectively and accurately verbally and in writing.

• Knowledge of how to use a computer, keyboard skills and familiarity with software applications such as Excel and Word.

• Ability to navigate through various technology software to research and accurately resolve service situations is critical to the success of this position.

• Ability to meet or exceed attendance requirements, providing reliable and predictable attendance. Hours for this job include nights, weekends, holidays.

• Possesses basic critical thinking, creativity, and problem-solving skills to provide positive resolution

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that youll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office.

  • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.

• Meal Subsidy available for associates who report to an office:

  • Offices with a cafeteria, 5.00 daily stipend

  • Offices without a cafeteria, 15.00 weekly stipend

• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.

• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program

• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off

• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.

• Well-being and Employee Assistance programs

• Sentry Foundation gift matching program to encourage charitable giving.

About Sentry

We take great pride in making Forbes list of Americas Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, were one of the largest and financially strongest mutual insurance companies in the United States. Were rated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Get ready to own your future at Sentry. Opportunities await!

Thank you for your interest in Sentry!

Amelia Sacco

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Title: Customer Service Rep

Location: Port Washington NY (Remote)

Duration: 90 day to start with

Shift: 8am – 5pm

Details:

We are seeking tech support candidates for our customer.

We lean more towards candidates with technical skills related to electrical issues and the ability to communicate troubleshooting steps.

We prefer applicants who have relevant knowledge or experience, whether from previous roles in IT support or first-level help desk positions.

Additionally, customer service experience is highly desired, whether face-to-face or over the phone, so candidates should be comfortable communicating in writing.

GENERAL FUNCTION

The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner.

The Customer Service Representative uses knowledge of Client’s products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.

MAJOR DUTIES AND RESPONSIBILITIES

Answers incoming calls and processes orders.

Resolves customer complaints, troubleshoots issues to determine best path for resolution.

Correctly documents customer interactions and tracks call types.

Maintains support service levels and upholds Client’s Customer Service standards.

Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.

Takes inbound phone calls for up-to 90% of assigned shift.

Performs all other duties as assigned.

BASIC QUALIFICATIONS

• High school diploma

• 1+ year(s) of experience working in customer service, hospitality or call center environment

• Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice

• Strong verbal and written communication skills

• Demonstrated listening and comprehension skills

• A clear team player with strong interpersonal skills

• Ability to maintain composure when dealing with difficult customer situations

• Excellent time management skills – must be able to prioritize tasks efficiently

• Strong PC skills including MS Office; Word and Excel

• Ability to navigate information systems and internet

PREFERRED QUALIFICATIONS

• Higher education degree

• Previous experience using SAP

• Previous experience in the optical industry, full knowledge of Client's optical products and a strong command of the industry language

• Bilingual French

Bring your energy to the role of Aldi Customer Service Representative to manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, and assist with processing returns and exchanges. Other duties include follow safety procedures and company policies, maintain accurate records and documentation, respond promptly to inquiries and resolve basic issues, provide excellent service to customers and team members, coordinate tasks to ensure deadlines are met, along with adapt to shifting priorities and business needs, assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, gain knowledge of company offerings to better serve clients. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.