343 Customer Service jobs in Solon

Customer Service Representative

44136 Strongsville, Ohio Robert Half

Posted 8 days ago

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Job Description

Description We are looking for a dedicated Customer Service Representative to join our team in Strongsville, Ohio. This Contract to permanent position offers an opportunity to work in a fast-paced service industry environment, providing exceptional support to clients and ensuring smooth account management. If you have a strong background in customer service and a proactive approach, we encourage you to apply.
Responsibilities:
- Assist customers by addressing inquiries, resolving issues, and providing accurate information in a timely manner.
- Maintain detailed records and prepare reports to ensure accurate documentation of client interactions and account updates.
- Handle inbound calls professionally, demonstrating strong communication skills and a customer-focused attitude.
- Utilize SAP software to manage data entry and account transactions efficiently.
- Leverage Office tools to create detailed reports and support administrative tasks.
- Collaborate with team members to ensure seamless account management and client satisfaction.
- Follow established procedures for background checks and drug screenings prior to onboarding new team members.
- Adapt quickly to new processes and systems, contributing to the team's success.
- Uphold a high standard of professionalism in all interactions with clients and colleagues. Requirements - Minimum of 2 years of experience in a customer service or account management role.
- Proficiency in SAP software for efficient data management.
- Strong skills in Microsoft Office, including Excel and Word, to support reporting and administrative tasks.
- Excellent communication skills, both verbal and written, to effectively interact with clients and team members.
- Ability to handle inbound calls and address customer needs with professionalism.
- Detail-oriented approach to data entry and record-keeping.
- Demonstrated ability to adapt quickly to new processes and systems.
- Must pass background checks, with all candidates required to undergo pre-employment assessments prior to employment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

44101 Cleveland, Ohio Cintas

Posted 16 days ago

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Job Description

**Requisition Number:**
**Job Description**
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
**Skills/Qualifications**
Required
+ 1+ years' customer service experience
+ High School Diploma/GED; Bachelor's Degree preferred
Preferred
+ Experience with heavy inbound and outbound calls and transferring calls
+ 3+ years' business-to-business account support
+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
+ Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** First Aid and Safety
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
View Now

Customer Service Representative

44101 Cleveland, Ohio Cintas

Posted 16 days ago

Job Viewed

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Job Description

**Requisition Number:**
**Job Description**
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
**Skills/Qualifications**
Required
+ 1+ years' customer service experience
+ High School Diploma/GED; Bachelor's Degree preferred
Preferred
+ Experience with heavy inbound and outbound calls and transferring calls
+ 3+ years' business-to-business account support
+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
+ Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** First Aid and Safety
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
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Customer Service Representative

44308 Akron, Ohio $17 - $20 Hourly Yellowstone Local

Posted today

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Job Description

part-time permanent
Yellowstone Local is proud to represent Buddy's Plumbing Excellence, an industry leader in plumbing services.

Are you ready to take pride in your craft and join a team that values integrity, excellence, and skill? At Buddy's Plumbing Excellence, we’re dedicated to delivering unparalleled service, respect, and care to everyone we encounter, customers, vendors, and team members alike.

Are you highly organized, great with people, and ready to take on a fast-paced role in a growing company? If you thrive in an environment where every day brings new challenges, this is the opportunity for you!

What’s in It for You?
  • Competitive Pay: $17 - $20 per hour

  • Schedule: Part-time, Monday – Friday, 12:00 PM – 4:30 PM EST

  • Bonus Opportunities

  • Overtime Opportunities: Available for employees who wish to work additional hours

  • Financial Wellness: Access to Dave Ramsey's SmartDollar Financial Wellness program

  • Open-Door Policy: We value your input

Why You’ll Love It Here
  • Fast-Paced & Engaging Work: No two days are the same, you’ll juggle scheduling, customer calls, and technician dispatching

  • Supportive & Dynamic Team: Work with a company that values teamwork and flexibility

  • Growth Opportunities: We invest in our team members and offer career advancement opportunities

Your New Role

As our Customer Service Representative in Akron, OH, you will be the backbone of our operations. Your ability to multitask, stay organized, and communicate effectively will be key to ensuring our office runs smoothly.

  • Answer inbound calls and make outbound customer follow-ups

  • Schedule and dispatch technicians efficiently based on skill set and availability

  • Update and maintain customer memberships and payment records

  • Organize and maintain files, records, and scheduling systems

  • Utilize ServiceTitan software for job management and scheduling

  • Assist with updating price books and coordinating technician assignments

  • Collaborate with different departments to ensure a seamless customer experience

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.



  • Experience: Mid-level role; at least some prior experience in an administrative, dispatch, or customer-facing role (Plumbing, HVAC, or Electrical industry experience is a plus!)

  • Software Skills: Familiarity with ServiceTitan is preferred

  • Abilities:

    • Strong multitasking and organizational skills

    • Excellent phone etiquette and communication skills

    • Ability to prioritize tasks in a fast-paced environment

  • Work Authorization: Must be authorized to work in the U.S.

  • Background Check & Drug Test: Required

Buddy's Plumbing Excellence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow

Apply Now

CASHIER / CUSTOMER SERVICE REPRESENTATIVE

44017 Berea, Ohio Truenorth

Posted today

Job Viewed

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Job Description

Job Opportunity At True North

True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.

What you do

  • Treat every guest like they are the most important person in the store
  • Greet all guests with a smile and a genuine thank you when they leave
  • Take pride in the store's appearance by following our "True North Ready" standards
  • Promote our great deals and specials to each guest
  • Live the "Because We Care" motto by always selling age restricted items responsibly
  • Ensure the store is fully stocked and help guests find what they need
  • Provide our guests with a "Fast, Friendly, Clean" experience each time they visit

What you need

  • Positive and enthusiastic attitude
  • Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
  • Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
  • Ability to count products and make change, as well as read and write English clearly
  • Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
  • Multitask and balance duties while always making guests the number one priority

What we provide

  • Flexible shifts and a variety of schedules
  • PAID Training programs to ensure you are successful and have what you need to be a star
  • Advancement opportunities
  • Ongoing training and development
  • A challenging and exciting work environment where guest service is #1
  • 401K with Company match *
  • Paid vacation*
  • Limited Medical and Dental plan available upon hire *
  • Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
  • *Eligibility requirements must be met

All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.

Our Core Values

  • Operate with the highest level of integrity by being honest and fair.
  • Incorporate excellence in all that we do.
  • Embrace diversity by respecting the rights and dignity of all people.
  • Provide for the health and safety of our guests, team and environment.
  • Reinvest in the communities we serve.
  • Recognize that profitability is essential to our future success.
View Now

CASHIER / CUSTOMER SERVICE REPRESENTATIVE

44023 Chagrin Falls, Ohio Truenorth

Posted today

Job Viewed

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Job Description

Job Title

True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.

What you do

  • Treat every guest like they are the most important person in the store
  • Greet all guests with a smile and a genuine thank you when they leave
  • Take pride in the store's appearance by following our "True North Ready" standards
  • Promote our great deals and specials to each guest
  • Live the "Because We Care" motto by always selling age restricted items responsibly
  • Ensure the store is fully stocked and help guests find what they need
  • Provide our guests with a "Fast, Friendly, Clean" experience each time they visit

What you need

  • Positive and enthusiastic attitude
  • Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
  • Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
  • Ability to count products and make change, as well as read and write English clearly
  • Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
  • Multitask and balance duties while always making guests the number one priority

What we provide

  • Flexible shifts and a variety of schedules
  • PAID Training programs to ensure you are successful and have what you need to be a star
  • Advancement opportunities
  • Ongoing training and development
  • A challenging and exciting work environment where guest service is #1
  • 401K with Company match *
  • Paid vacation*
  • Limited Medical and Dental plan available upon hire *
  • Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
  • *Eligibility requirements must be met

All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.

Our Core Values

  • Operate with the highest level of integrity by being honest and fair.
  • Incorporate excellence in all that we do.
  • Embrace diversity by respecting the rights and dignity of all people.
  • Provide for the health and safety of our guests, team and environment.
  • Reinvest in the communities we serve.
  • Recognize that profitability is essential to our future success.
View Now

CASHIER / CUSTOMER SERVICE REPRESENTATIVE

44329 Akron, Ohio Truenorth

Posted today

Job Viewed

Tap Again To Close

Job Description

True North Job Opportunity

True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.

What you do

  • Treat every guest like they are the most important person in the store
  • Greet all guests with a smile and a genuine thank you when they leave
  • Take pride in the store's appearance by following our "True North Ready" standards
  • Promote our great deals and specials to each guest
  • Live the "Because We Care" motto by always selling age restricted items responsibly
  • Ensure the store is fully stocked and help guests find what they need
  • Provide our guests with a "Fast, Friendly, Clean" experience each time they visit

What you need

  • Positive and enthusiastic attitude
  • Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
  • Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
  • Ability to count products and make change, as well as read and write English clearly
  • Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
  • Multitask and balance duties while always making guests the number one priority

What we provide

  • Flexible shifts and a variety of schedules
  • PAID Training programs to ensure you are successful and have what you need to be a star
  • Advancement opportunities
  • Ongoing training and development
  • A challenging and exciting work environment where guest service is #1
  • 401K with Company match *
  • Paid vacation*
  • Limited Medical and Dental plan available upon hire *
  • Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
  • Eligibility requirements must be met
  • All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.
  • True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.

Our Core Values

  • Operate with the highest level of integrity by being honest and fair.
  • Incorporate excellence in all that we do.
  • Embrace diversity by respecting the rights and dignity of all people.
  • Provide for the health and safety of our guests, team and environment.
  • Reinvest in the communities we serve.
  • Recognize that profitability is essential to our future success.
View Now
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CASHIER / CUSTOMER SERVICE REPRESENTATIVE

44136 Strongsville, Ohio Truenorth

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Opportunity At True North

True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.

What you do

  • Treat every guest like they are the most important person in the store
  • Greet all guests with a smile and a genuine thank you when they leave
  • Take pride in the store's appearance by following our "True North Ready" standards
  • Promote our great deals and specials to each guest
  • Live the "Because We Care" motto by always selling age restricted items responsibly
  • Ensure the store is fully stocked and help guests find what they need
  • Provide our guests with a "Fast, Friendly, Clean" experience each time they visit

What you need

  • Positive and enthusiastic attitude
  • Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
  • Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
  • Ability to count products and make change, as well as read and write English clearly
  • Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
  • Multitask and balance duties while always making guests the number one priority

What we provide

  • Flexible shifts and a variety of schedules
  • PAID Training programs to ensure you are successful and have what you need to be a star
  • Advancement opportunities
  • Ongoing training and development
  • A challenging and exciting work environment where guest service is #1
  • 401K with Company match *
  • Paid vacation*
  • Limited Medical and Dental plan available upon hire *
  • Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
  • *Eligibility requirements must be met

All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.

Our Core Values

  • Operate with the highest level of integrity by being honest and fair.
  • Incorporate excellence in all that we do.
  • Embrace diversity by respecting the rights and dignity of all people.
  • Provide for the health and safety of our guests, team and environment.
  • Reinvest in the communities we serve.
  • Recognize that profitability is essential to our future success.
View Now

CASHIER / CUSTOMER SERVICE REPRESENTATIVE

44223 Cuyahoga Falls, Ohio Truenorth

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Opportunity At True North

True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.

What You Do

  • Treat every guest like they are the most important person in the store
  • Greet all guests with a smile and a genuine thank you when they leave
  • Take pride in the store's appearance by following our "True North Ready" standards
  • Promote our great deals and specials to each guest
  • Live the "Because We Care" motto by always selling age restricted items responsibly
  • Ensure the store is fully stocked and help guests find what they need
  • Provide our guests with a "Fast, Friendly, Clean" experience each time they visit

What You Need

  • Positive and enthusiastic attitude
  • Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
  • Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
  • Ability to count products and make change, as well as read and write English clearly
  • Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
  • Multitask and balance duties while always making guests the number one priority

What We Provide

  • Flexible shifts and a variety of schedules
  • PAID Training programs to ensure you are successful and have what you need to be a star
  • Advancement opportunities
  • Ongoing training and development
  • A challenging and exciting work environment where guest service is #1
  • 401K with Company match *
  • Paid vacation*
  • Limited Medical and Dental plan available upon hire *
  • Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
  • *Eligibility requirements must be met

All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.

Our Core Values

  • Operate with the highest level of integrity by being honest and fair.
  • Incorporate excellence in all that we do.
  • Embrace diversity by respecting the rights and dignity of all people.
  • Provide for the health and safety of our guests, team and environment.
  • Reinvest in the communities we serve.
  • Recognize that profitability is essential to our future success.
View Now

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