354 Customer Service jobs in Spring Valley
Customer Service Representative
89169 North Las Vegas, Nevada
The Siegel Group
Posted today
Job Viewed
Job Description
Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. This position is a roving role, meaning this person will work at different locations throughout Las Vegas.
ESSENTIAL FUNCTIONS
• Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
• Knowledge of room openings and availability.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
• Take work orders from residents and process correctly in the system.
• Receive and distribute mail to residents.
• Maintain a clean and inviting office
• Other duties as assigned
REQUIRED EXPERIENCE
• HS Diploma or equivalent
• 6 months customer service experience
• Legally able to work within State and Federal guidelines
PHYSICAL REQUIREMENTS
• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 25 pounds.
• Constant face-to-face interactions with customers.
• Ability to multi-task and remain positive in busy working conditions.
WORKING CONDITIONS
• Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
• Comply with the brand and Company uniform and hygiene policies.
• Fun, fast-paced, upbeat environment
ESSENTIAL FUNCTIONS
• Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
• Knowledge of room openings and availability.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
• Take work orders from residents and process correctly in the system.
• Receive and distribute mail to residents.
• Maintain a clean and inviting office
• Other duties as assigned
REQUIRED EXPERIENCE
• HS Diploma or equivalent
• 6 months customer service experience
• Legally able to work within State and Federal guidelines
PHYSICAL REQUIREMENTS
• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 25 pounds.
• Constant face-to-face interactions with customers.
• Ability to multi-task and remain positive in busy working conditions.
WORKING CONDITIONS
• Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
• Comply with the brand and Company uniform and hygiene policies.
• Fun, fast-paced, upbeat environment
View Now
0
Customer Service Representative
89105 Summerlin, Nevada
David's Bridal, LLC.
Posted 8 days ago
Job Viewed
Job Description
BEST. JOB. EVER!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
Physical Demands :
Education & Credentials:
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $13-16/ hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $13-16/ hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
View Now
1
Customer Service Representative
89102 Las Vegas, Nevada
TTEC
Posted 4 days ago
Job Viewed
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a **Customer Service Representative working in our site in Las Vegas, NV,** you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll **
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ 6 months or more of customer services experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
**What You Can Expect **
+ Supportive of your career and professional development
+ An inclusive culture and community-minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $17 per hour plus performance bonus opportunities
+ Easy, free and confidential access to a variety of helpful services through the Employee Assistance Program
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives,401k plan, health and wellness benefits (medical/dental/vision coverage options)
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative_
**Location:** _NV-Las Vegas_
**Requisition ID:** _045VD_
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
**What You'll be Doing**
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
**During a Typical Day, You'll **
+ Answer incoming communications from customers
+ Conduct research to provide answers for customers to resolve their issues
**What You Bring to the Role**
+ 6 months or more of customer services experience
+ High school diploma or equivalent
+ Recognize, apply and explain your product or service knowledge
+ Computer experience
**What You Can Expect **
+ Supportive of your career and professional development
+ An inclusive culture and community-minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Base wage starting at $17 per hour plus performance bonus opportunities
+ Easy, free and confidential access to a variety of helpful services through the Employee Assistance Program
+ And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives,401k plan, health and wellness benefits (medical/dental/vision coverage options)
Visit for more information.
**A Bit More About Your Role**
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
**Job:** __Customer Care Representative_
**Title:** _Customer Service Representative_
**Location:** _NV-Las Vegas_
**Requisition ID:** _045VD_
View Now
2
Alterations Customer Service Representative
89105 North Las Vegas, Nevada
David's Bridal, LLC.
Posted today
Job Viewed
Job Description
BEST. JOB. EVER!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
Physical Demands:
Education & Credentials:
Now that we've popped the question, please say "I do".
Part Time Benefits Include -
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver five-star customer experience.
- Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alterations services and personalization options.
- Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
- Maintain high dress code standards as required by the Dress Code policy.
- Greet and escort all alterations customers to and from alterations for appointments.
- Press, steam, and spot clean all merchandise.
- Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
- Build long-term relationships to meet and exceed customer satisfaction and loyalty.
- Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
- Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
- Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
- Maintains a clean and well-organized alterations room.
- Performs duties and tasks as assigned by store management.
Physical Demands:
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
Education & Credentials:
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment.
- Prior sewing experience is helpful.
- Prior experience with computerized POS (Point of Sale) system
Now that we've popped the question, please say "I do".
Part Time Benefits Include -
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
View Now
3
Bilingual Customer Service Representative
89105 North Las Vegas, Nevada
Nevada Pic A Part
Posted 1 day ago
Job Viewed
Job Description
Description
Customer Service Representative
Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115
Pay: $17/hour plus commissions
Hours: Full time: 40 hours/week
Company Overview: Nevada Pic A Part is more than just a salvage yard - it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it's hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today!
Summary: Working at Nevada Pic A Part means being part of a fast-paced, team-driven environment where hands-on learning and problem-solving are encouraged and rewarded. Employees get the unique opportunity to develop an understanding of automotive parts while interacting with our unique customer base. Plus, with a supportive atmosphere that values growth, innovation, and customer satisfaction, it's an ideal place for those passionate about cars and making a difference!
Qualifications:
-Punctual
-Knowledge of auto and truck parts
-Able to work both independently and as part of a team
-Strong customer service skills with a friendly attitude
-Self-starter, reliable, and a problem-solver
-Able to expedite tasks while remaining accurate
-Bilingual preferred (English-Spanish)
Essential Duties and Responsibilities:
-Perform storefront opening and closing procedures
-Eagerly greet customers and offer assistance in finding cars and parts using company software
-Accurately follow and carry out company policies and operating procedures
-Provide fast, friendly, and accurate customer service at the entrance and exit
-Accurately identify auto and truck parts for purchase
-Handle card and cash transactions using company point of sale system
Benefits:
-Health/Dental/Vision insurance after 60 days
-401 K with company matching after a year of employment
-Paid time off after 90 days
-9 paid working holidays
Customer Service Representative
Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115
Pay: $17/hour plus commissions
Hours: Full time: 40 hours/week
Company Overview: Nevada Pic A Part is more than just a salvage yard - it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it's hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today!
Summary: Working at Nevada Pic A Part means being part of a fast-paced, team-driven environment where hands-on learning and problem-solving are encouraged and rewarded. Employees get the unique opportunity to develop an understanding of automotive parts while interacting with our unique customer base. Plus, with a supportive atmosphere that values growth, innovation, and customer satisfaction, it's an ideal place for those passionate about cars and making a difference!
Qualifications:
-Punctual
-Knowledge of auto and truck parts
-Able to work both independently and as part of a team
-Strong customer service skills with a friendly attitude
-Self-starter, reliable, and a problem-solver
-Able to expedite tasks while remaining accurate
-Bilingual preferred (English-Spanish)
Essential Duties and Responsibilities:
-Perform storefront opening and closing procedures
-Eagerly greet customers and offer assistance in finding cars and parts using company software
-Accurately follow and carry out company policies and operating procedures
-Provide fast, friendly, and accurate customer service at the entrance and exit
-Accurately identify auto and truck parts for purchase
-Handle card and cash transactions using company point of sale system
Benefits:
-Health/Dental/Vision insurance after 60 days
-401 K with company matching after a year of employment
-Paid time off after 90 days
-9 paid working holidays
View Now
4
Customer Service Representative - Corporate
89102 Las Vegas, Nevada
Wolters Kluwer
Posted 2 days ago
Job Viewed
Job Description
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
**Who We Are: Wolters Kluwer: The world is a big place, find your place here. ( We Offer: **
The Customer Service Representative role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule ( _in a Wolters Kluwer office 2 days a week_ ), and amazing benefits.
**Hybrid Office Locations:** **Contact Wolters Kluwer | Wolters Kluwer ( You'll be Doing:**
As the Customer Service Representative, you will play a crucial role in supporting our customers by enhancing their experience while also supporting your team. You will handle various operational tasks and assist customers with more complex inquiries. This position offers an opportunity to further develop your skills in a dynamic and collaborative environment.
**Key Tasks: **
+ Respond to a wider range of customer inquiries via email and phone.
+ From preparation, online filings, research, estimate creation, project management, or other items as assigned to support the team.
+ Resolve moderately complex customer issues and complaints.
+ Process and verify customer orders and billing information.
+ Assist with account upgrades and changes.
+ Provide detailed product and service information.
+ Document and escalate unresolved issues as needed.
+ Participate in the training of new hires.
+ Update and maintain customer records.
+ Conduct follow-ups to ensure customer satisfaction.
+ Adhere to compliance and quality standards.
**You're a Great Fit if You Meet These** **_Requirements_** **:**
+ **1-2 years of d** **irect industry experience in the corporate & registered agent industry**
+ **50-state corporate transactional experience that includes: document retrievals,** **incorporation/formation,** **registration/qualification,** **amendments, annual/biennial reports,** **reinstatement/requalification,** **dissolution/withdrawal,** **tax clearance, address change, & merger/conversion.**
+ **Are located within 50 miles of a Wolters Kluwer office and able to work a hybrid schedule, being in the office 2-days a week.**
+ Advanced Communication: Highly effective in both verbal and written exchanges.
+ Customer Insight: Deep understanding of customer behavior and needs.
+ Complex Problem-Solving: Ability to resolve advanced issues with innovative solutions.
+ Analytical Skills: Strong ability to analyze data and provide actionable insights.
+ Leadership: Capable of mentoring junior associates and leading by example.
+ CRM Expertise: Proficient in advanced use of CRM and other support software.
+ Process Improvement: Skilled in optimizing customer service operations.
+ Industry Knowledge: Updated knowledge of relevant industry trends.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $45,100 - $61,700
This role is eligible for Bonus.
**Additional Information** :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
**Who We Are: Wolters Kluwer: The world is a big place, find your place here. ( We Offer: **
The Customer Service Representative role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule ( _in a Wolters Kluwer office 2 days a week_ ), and amazing benefits.
**Hybrid Office Locations:** **Contact Wolters Kluwer | Wolters Kluwer ( You'll be Doing:**
As the Customer Service Representative, you will play a crucial role in supporting our customers by enhancing their experience while also supporting your team. You will handle various operational tasks and assist customers with more complex inquiries. This position offers an opportunity to further develop your skills in a dynamic and collaborative environment.
**Key Tasks: **
+ Respond to a wider range of customer inquiries via email and phone.
+ From preparation, online filings, research, estimate creation, project management, or other items as assigned to support the team.
+ Resolve moderately complex customer issues and complaints.
+ Process and verify customer orders and billing information.
+ Assist with account upgrades and changes.
+ Provide detailed product and service information.
+ Document and escalate unresolved issues as needed.
+ Participate in the training of new hires.
+ Update and maintain customer records.
+ Conduct follow-ups to ensure customer satisfaction.
+ Adhere to compliance and quality standards.
**You're a Great Fit if You Meet These** **_Requirements_** **:**
+ **1-2 years of d** **irect industry experience in the corporate & registered agent industry**
+ **50-state corporate transactional experience that includes: document retrievals,** **incorporation/formation,** **registration/qualification,** **amendments, annual/biennial reports,** **reinstatement/requalification,** **dissolution/withdrawal,** **tax clearance, address change, & merger/conversion.**
+ **Are located within 50 miles of a Wolters Kluwer office and able to work a hybrid schedule, being in the office 2-days a week.**
+ Advanced Communication: Highly effective in both verbal and written exchanges.
+ Customer Insight: Deep understanding of customer behavior and needs.
+ Complex Problem-Solving: Ability to resolve advanced issues with innovative solutions.
+ Analytical Skills: Strong ability to analyze data and provide actionable insights.
+ Leadership: Capable of mentoring junior associates and leading by example.
+ CRM Expertise: Proficient in advanced use of CRM and other support software.
+ Process Improvement: Skilled in optimizing customer service operations.
+ Industry Knowledge: Updated knowledge of relevant industry trends.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $45,100 - $61,700
This role is eligible for Bonus.
**Additional Information** :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
View Now
5
Personal Lines - Customer Service Representative
89105 North Las Vegas, Nevada
Arthur J. Gallagher & Co.
Posted today
Job Viewed
Job Description
Provide outstanding customer service by answering inbound calls and making outbound calls to assist customers with their insurance needs. Offer accurate information and expert consulting on property and casualty insurance policies. Handle approximate Customer Service Representative, Customer Service, Representative, Personal, Retail, Benefits
View Now
Be The First To Know
About the latest Customer service Jobs in Spring Valley !
6
Bilingual Customer Service Representative Supervisor
89105 North Las Vegas, Nevada
Nevada Pic A Part
Posted 7 days ago
Job Viewed
Job Description
Description
Customer Service Representative Supervisor
Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115
Pay: $21/hour plus commissions
Hours: Full time: 40 hours/week (4/10 hour days including one weekend day a week)
Company Overview: Nevada Pic A Part is more than just a salvage yard - it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it's hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today!
Summary: Nevada Pic A Part is seeking a dynamic and motivated Customer Service Representative Supervisor to lead and manage a team of customer service representatives in the auto and truck parts industry. This individual will play a crucial role in ensuring superior customer service, managing team performance, and improving overall efficiency. The ideal candidate is organized, results-driven, and thrives in a fast-paced environment. If you're a dedicated, organized leader with a passion for customer service and team management, we'd love to hear from you.
Qualifications:
-Punctual, reliable, and professional
-Knowledge of auto and truck parts
-Decisive, innovative problem solver
-Ability to balance multiple priorities, manage time effectively, and transition team members across duties
-Dynamic, results-driven individual with a passion for improving customer experience and team performance
-Proficient in Microsoft Office (Word, Excel, Outlook)
-Experience in customer service and/or sales management required
-Bilingual (English-Spanish) preferred
-Associates or Bachelor's degree is a plus
Essential Duties and Responsibilities:
-Open and close the storefront, manage employee daily schedules, breaks, and task lists
-Welcome customers, assist with their inquiries, and guide them to the right solutions
-Hold team members accountable for delivering excellent service with a friendly attitude
-Monitor customer service operations, including tracking parts orders and team member productivity
-Train employees on company software, policies, and procedures
-Set, communicate, and follow up on goals and tasks for the team to ensure accountability
-Foster a culture of excellence in customer service through accuracy, efficiency, and a positive attitude
-Identify areas of improvement in operational efficiency and implement solutions
-Master company software to assist customers and support team members
-Handle customer transactions (cash and card) using the company's point of sale system
-Proactively resolve customer issues in accordance with company policies and procedures
-Develop and implement strategies to increase profitability and customer satisfaction
Benefits:
-Health/Dental/Vision insurance after 60 days
-401 K with company matching after a year of employment
-Paid time off after 90 days
-9 paid working holidays
Customer Service Representative Supervisor
Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115
Pay: $21/hour plus commissions
Hours: Full time: 40 hours/week (4/10 hour days including one weekend day a week)
Company Overview: Nevada Pic A Part is more than just a salvage yard - it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it's hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today!
Summary: Nevada Pic A Part is seeking a dynamic and motivated Customer Service Representative Supervisor to lead and manage a team of customer service representatives in the auto and truck parts industry. This individual will play a crucial role in ensuring superior customer service, managing team performance, and improving overall efficiency. The ideal candidate is organized, results-driven, and thrives in a fast-paced environment. If you're a dedicated, organized leader with a passion for customer service and team management, we'd love to hear from you.
Qualifications:
-Punctual, reliable, and professional
-Knowledge of auto and truck parts
-Decisive, innovative problem solver
-Ability to balance multiple priorities, manage time effectively, and transition team members across duties
-Dynamic, results-driven individual with a passion for improving customer experience and team performance
-Proficient in Microsoft Office (Word, Excel, Outlook)
-Experience in customer service and/or sales management required
-Bilingual (English-Spanish) preferred
-Associates or Bachelor's degree is a plus
Essential Duties and Responsibilities:
-Open and close the storefront, manage employee daily schedules, breaks, and task lists
-Welcome customers, assist with their inquiries, and guide them to the right solutions
-Hold team members accountable for delivering excellent service with a friendly attitude
-Monitor customer service operations, including tracking parts orders and team member productivity
-Train employees on company software, policies, and procedures
-Set, communicate, and follow up on goals and tasks for the team to ensure accountability
-Foster a culture of excellence in customer service through accuracy, efficiency, and a positive attitude
-Identify areas of improvement in operational efficiency and implement solutions
-Master company software to assist customers and support team members
-Handle customer transactions (cash and card) using the company's point of sale system
-Proactively resolve customer issues in accordance with company policies and procedures
-Develop and implement strategies to increase profitability and customer satisfaction
Benefits:
-Health/Dental/Vision insurance after 60 days
-401 K with company matching after a year of employment
-Paid time off after 90 days
-9 paid working holidays
View Now
7
Senior Customer Service Representative - Corporate
89102 Las Vegas, Nevada
Wolters Kluwer
Posted 4 days ago
Job Viewed
Job Description
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
**Who We Are: Wolters Kluwer: The world is a big place, find your place here. ( We Offer: **
The Senior Customer Service Representative role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule (in office 2 days a week), and amazing benefits.
**Hybrid Office Locations:** **Contact Wolters Kluwer | Wolters Kluwer ( You'll be Doing:**
As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems. You will act as a resourceful team member, contributing significantly to customer satisfaction and operational efficiency.
**Key Tasks: **
+ Manage complex customer inquiries and provide in-depth solutions.
+ Conduct advanced troubleshooting and problem resolution.
+ Assist in refining customer service processes and procedures.
+ Provide mentorship and support to junior associates.
+ Handle escalated customer issues and ensure proper resolution.
+ Perform detailed analysis of customer feedback and suggest improvements.
+ Oversee and ensure accuracy in customer documentation.
+ Prepare and deliver reports on customer service metrics.
+ Participate in cross-functional projects to enhance customer service.
+ Maintain up-to-date knowledge of industry trends and company products.
+ Heavy client communications via email and phone.
**You're a Great Fit if You Meet These Requirements:**
+ **2-3 years of d** **irect industry experience in the corporate & registered agent industry**
+ **50-state corporate transactional experience that includes: document retrievals, incorporation/formation, registration/qualification, amendments, annual/biennial reports, reinstatement/requalification, dissolution/withdrawal, tax clearance, address change, & merger/conversion.**
+ Advanced Communication: Highly effective in both verbal and written exchanges.
+ Customer Insight: Deep understanding of customer behavior and needs.
+ Complex Problem-Solving: Ability to resolve advanced issues with innovative solutions.
+ Analytical Skills: Strong ability to analyze data and provide actionable insights.
+ Leadership: Capable of mentoring junior associates and leading by example.
+ CRM Expertise: Proficient in advanced use of CRM and other support software.
+ Process Improvement: Skilled in optimizing customer service operations.
+ Industry Knowledge: Updated knowledge of relevant industry trends.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $52,800 - $72,600
This role is eligible for Bonus.
**Additional Information** :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
**Who We Are: Wolters Kluwer: The world is a big place, find your place here. ( We Offer: **
The Senior Customer Service Representative role offers growth potential opportunities, professional development, an engaging small team environment, the ability to work a hybrid schedule (in office 2 days a week), and amazing benefits.
**Hybrid Office Locations:** **Contact Wolters Kluwer | Wolters Kluwer ( You'll be Doing:**
As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems. You will act as a resourceful team member, contributing significantly to customer satisfaction and operational efficiency.
**Key Tasks: **
+ Manage complex customer inquiries and provide in-depth solutions.
+ Conduct advanced troubleshooting and problem resolution.
+ Assist in refining customer service processes and procedures.
+ Provide mentorship and support to junior associates.
+ Handle escalated customer issues and ensure proper resolution.
+ Perform detailed analysis of customer feedback and suggest improvements.
+ Oversee and ensure accuracy in customer documentation.
+ Prepare and deliver reports on customer service metrics.
+ Participate in cross-functional projects to enhance customer service.
+ Maintain up-to-date knowledge of industry trends and company products.
+ Heavy client communications via email and phone.
**You're a Great Fit if You Meet These Requirements:**
+ **2-3 years of d** **irect industry experience in the corporate & registered agent industry**
+ **50-state corporate transactional experience that includes: document retrievals, incorporation/formation, registration/qualification, amendments, annual/biennial reports, reinstatement/requalification, dissolution/withdrawal, tax clearance, address change, & merger/conversion.**
+ Advanced Communication: Highly effective in both verbal and written exchanges.
+ Customer Insight: Deep understanding of customer behavior and needs.
+ Complex Problem-Solving: Ability to resolve advanced issues with innovative solutions.
+ Analytical Skills: Strong ability to analyze data and provide actionable insights.
+ Leadership: Capable of mentoring junior associates and leading by example.
+ CRM Expertise: Proficient in advanced use of CRM and other support software.
+ Process Improvement: Skilled in optimizing customer service operations.
+ Industry Knowledge: Updated knowledge of relevant industry trends.
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
**Additional Information:**
Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
**The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.**
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $52,800 - $72,600
This role is eligible for Bonus.
**Additional Information** :
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
View Now
8