702 Customer Service jobs in Taylor

Overview
The Mortgage Customer Service Representative handles inbound calls related to homeowners insurance, assisting borrowers, agents, and financial institutions with payment and coverage inquiries. The role requires multitasking across systems, accurate documentation, and professional problem-solving to meet service standards.
What You'll Do
+ Handle approximately 35-45 inbound calls daily, averaging 11-14 minutes per call
+ Respond to insurance servicing inquiries related to homeowners insurance
+ Assist borrowers, insurance agents, and financial institutions with payment and coverage questions
+ Navigate multiple systems to research and accurately document each call
+ Deliver prompt, professional, and accurate service to meet internal and external standards
+ Apply strong problem-solving and resolution skills to address customer concerns
+ Maintain professionalism and efficiency across all interactions
What You Bring
+ Minimum of 1 year of recent customer service experience (call center preferred; front desk/admin experience acceptable)
+ Proficiency in using a Windows PC and navigating software systems
+ Typing speed of at least 35 words per minute
+ Strong verbal and written communication skills for phone and email interactions
+ Stable internet connection for remote training and work
+ Reliable transportation for potential onsite needs
+ Nice to Have:
+ 2+ years of call center experience
+ Experience in insurance or mortgage services
Schedule & Training
+ Contract to Hire
+ Work Setup: Onsite during Training then Hybrid (2 days onsite; 3 days WFH)
+ Start Date: October 29, 2025
+ Shift for Training: 9:30AM - 6:00PM
+ Location: 700 Tower Drive, Troy, Michigan, 48098
+ Available Shifts after Training: (Monday - Friday)
+ 10:30AM - 7:00PM
+ 11:30AM - 8:00PM
Pay and Benefits
+ Pay: $17/hour
+ Medical, dental, and vision insurance
+ 401(k) retirement savings plan
+ Life and disability insurance
Pay and Benefits
The pay range for this position is $7.00 - 18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Sponsorship No

Relocation: No
Benefits: Yes
Remote: No

Job Description

Our client is an insurance agency that has a position available for a Customer
Service Representative. We are looking for a people-person with great
verbal communication skills who is a team player with a can-do attitude.

They specialize in property and casualty insurance
products.

The position offered is full-time. Some remote work options may be
available.

Qualifications

Requirements

- Possess an upbeat, positive and enthusiastic attitude.

- Proficiency to multi-task, follow-thru and follow-up

- Great Customer Service Skills and outstanding verbal communication
skills

- Ability to tactfully handle stressful and difficult situations

- Is a team player with a can-do attitude.

Responsibilities

- Process customer policy change requests.

- Respond to all inquiries, service requests, and sales requests
within specified timeframe.

- Write and service policies in the Guidewire system

- Perform policy reviews to correct issues and optimize coverage
options based upon client needs

- Meet with clients in person

- Cross-selling and client retention tasks

- Assist with marketing and lead follow-up

- Organize documentation received from clients and carriers in agency
CRM system

Why is This a Great Opportunity

Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Retirement Plan

Apply here today or at 

Job Openings - MEO Staffing

Description
English $17. Bilingual in Spanish $8.50.
Mortgage Servicing Class - 10/29 Start Date
First 30 days fully on-site for training. Training Schedule is 9:30am to 6pm
10:30am to 7pm or 11:30am to 8pm hybrid after training. Hybrid schedule is based off of meeting adherence, quality and attendance expectations
***NO TIME OFF IN FIRST 6 WEEKS!***
Responsibilities:
- Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call.
- This person will be responsible for handling inbound calls pertaining to insurance servicing questions.
- Will receive questions from borrowers, insurance agents and financial institutions.
- The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions.
- Majority of calls will be in regards to payment and/or coverage questions.
- The CSR must be able to multi-task between various systems to research and document the phone calls.
- The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis.
- Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner.
Skills
customer service, call center, data entry, mortgage, insurance, flagstar bank, united wholesale mortgage, UWM, rocket mortgage, teleperformance, dialog direct, concentrix, macys, starbucks, target, publix
Top Skills Details
customer service,call center,data entry
Additional Skills & Qualifications
***TESTING: Basic Computer Literacy (70% is passing) One Minute Typing Test (35 WPM is Passing)***
MUST HAVE:
- At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service)
- Efficient in using a windows PC computer and navigating their software system (super easy to learn)
- typing: at least 35 WPM
- Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances)
- **internet connection** - will be required to train remote and work remote.
- Reliable transportation
NICE TO HAVE:
- 2+ years of call center experience
- Insurance or mortgage BGC
DQ'S:
- No relevant recent experience of call center or Admin
- No active internet connection (Unless they are willing to be completing in office)
- Unable to work in the office
- Poor communication skills (includes tone of voice)
- Needing time off in first 4 weeks
Experience Level
Entry Level
#priorityeast
Pay and Benefits
The pay range for this position is 17.00 - 18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on Oct 21, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We're Hiring! We are looking for dedicated Mortgage Customer Service Representatives to work at the following locations:
+ Troy, Michigan
+ Daytona, Florida
Job Details:
Job title: Mortgage Customer Service Representative
Placement: Contract to Hire
Work setting: Onsite training until released to Hybrid schedule
Pay: $17 per hour
Training Schedule: (30 days onsite)
Monday - Friday 9:30AM - 6:00PM
Post Training Work Shift: (Hybrid)
Shifts available
Monday - Friday 10:30AM - 7:00PM
Monday - Friday 11:30AM - 8:00PM
Hybrid schedule will depend on your performance, meeting adherence, quality and attendance.
***NO TIME OFF IN FIRST 6 WEEKS!***
Responsibilities:
- Handling 35-45 inbound calls per day (average call duration: 11-14 minutes)
- Assist borrowers, insurance agents and financial institutions with homeowners insurance inquiries
- Address payment and coverage questions
- Navigate multiple systems to research and document calls
- Ensure accurate and professional responses
- Apply problem-solving skills to resolve issues efficiently
Required Skills and Qualifications:
+ GED or High School Diploma
+ at least (1) year of recent Call Center experience
+ Strong verbal and written communication
+ Reliable internet connection for remote work
+ Reliable transportation
Additional Skills & Qualifications Needed:
+ Basic Computer Literacy (at least 70%)
+ One Minute Typing Test (at least 35WPM)
#priorityeast #priorityeast #priorityeast #priorityeast #priorityeast
Pay and Benefits
The pay range for this position is $7.00 - 18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on Oct 20, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Mortgage Servicing Reps Wanted - Class Starts 10/29!
English: $17/hr | Bilingual (Spanish): $8.50/hr
#PRIORITYEASE
Ready to level up your career in customer service? Join a fast-paced, high-impact team where your voice matters and your skills shine. If you're driven, detail-oriented, and ready to grow-this is your moment.
What's in It for You:
+ Competitive pay with bilingual bonus
+ Hybrid schedule after training
+ Career growth in the mortgage and insurance industry
+ Supportive team environment
Training & Schedule:
+ Start Date: October 29
+ Training: First 30 days on-site | 9:30 AM - 6:00 PM
+ Post-Training Hybrid Shifts: 10:30 AM - 7:00 PM or 11:30 AM - 8:00 PM
+ Heads Up: No time off allowed during the first 6 weeks
What You'll Be Doing:
+ Handle 35-45 inbound calls daily from borrowers, insurance agents, and financial institutions
+ Assist with homeowners insurance questions, payments, and coverage details
+ Navigate multiple systems to research and document calls
+ Solve problems quickly and professionally while meeting quality standards
Must-Haves:
+ 1+ year of recent customer service experience (call center or admin preferred)
+ Typing speed of 35 WPM or higher
+ Strong verbal and written communication skills
+ Comfortable using a Windows PC and learning new systems
+ Reliable internet and transportation
Bonus Points For:
+ 2+ years of call center experience
+ Experience in mortgage or insurance
Not a Fit If You:
+ Lack recent call center or admin experience
+ Don't have internet access (unless working fully on-site)
+ Can't commit to the first 6 weeks without time off
+ Struggle with professional communication
Pay and Benefits
The pay range for this position is 17.00 - 18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on Oct 17, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
English $17. Bilingual in Spanish $8.50. Mortgage Servicing Class - 10/29 Start Date First 30 days fully on-site for training. Training Schedule is 9:30am to 6pm 10:30am to 7pm or 11:30am to 8pm hybrid after training. Hybrid schedule is based off of meeting adherence, quality and attendance expectations ***NO TIME OFF IN FIRST 6 WEEKS!*** Responsibilities: - Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call. - This person will be responsible for handling inbound calls pertaining to insurance servicing questions. - Will receive questions from borrowers, insurance agents and financial institutions. - The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions. - Majority of calls will be in regards to payment and/or coverage questions. - The CSR must be able to multi-task between various systems to research and document the phone calls. - The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis. - Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner.
Skills
customer service, call center, data entry, mortgage, insurance, flagstar bank, united wholesale mortgage, UWM, rocket mortgage, teleperformance, dialog direct, concentrix, macys, starbucks, target, publix
Top Skills Details
customer service,call center,data entry
Additional Skills & Qualifications
***TESTING: Basic Computer Literacy (70% is passing) One Minute Typing Test (35 WPM is Passing)*** MUST HAVE: - At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service) - Efficient in using a windows PC computer and navigating their software system (super easy to learn) - typing: at least 35 WPM - Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances) - **internet connection** - will be required to train remote and work remote. - Reliable transportation NICE TO HAVE: - 2+ years of call center experience - Insurance or mortgage background DQ'S: - No relevant recent experience of call center or Admin - No active internet connection (Unless they are willing to be completing in office) - Unable to work in the office - Poor communication skills (includes tone of voice) - Needing time off in first 4 weeks
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is 17.00 - 18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on Oct 20, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Now Hiring: Mortgage Servicing Representatives - Class Starts 10/29!
English: $17/hr | Bilingual (Spanish): $8.50/hr
First 30 Days On-Site | Hybrid After Training
Ready to launch your career in mortgage servicing? Join a fast-paced, high-impact team where your customer service skills make a real difference. If you're driven, detail-oriented, and ready to grow-this is your moment.
What You'll Do:
+ Handle 35-45 inbound calls daily from borrowers, insurance agents, and financial institutions
+ Answer questions related to homeowners insurance, payments, and coverage
+ Navigate multiple systems to research and document calls
+ Solve problems with speed, accuracy, and professionalism
Schedule:
+ Training (First 30 Days): On-site | 9:30 AM - 6:00 PM
+ Post-Training Hybrid Shifts: 10:30 AM - 7:00 PM or 11:30 AM - 8:00 PM
+ Important: No time off allowed during the first 6 weeks
Must-Haves:
+ 1+ year of recent customer service experience (call center or admin preferred)
+ Typing speed: 35 WPM minimum
+ Strong verbal and written communication
+ Reliable internet + transportation
+ Basic computer literacy (testing required)
Nice-to-Have:
+ 2+ years of call center experience
+ Background in insurance or mortgage
Disqualifiers:
+ No recent call center/admin experience
+ No internet connection (unless working fully on-site)
+ Poor communication skills
+ Time-off requests in first 4 weeks
Pay and Benefits
The pay range for this position is 17.00 - 18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We're Hiring! We are looking for dedicated Mortgage Customer Service Representatives to work at the following locations:
+ Troy, Michigan
+ Daytona, Florida
Job Details:
Job title: Mortgage Customer Service Representative
Placement: Contract to Hire
Work setting: Onsite training until released to Hybrid schedule
Pay: $17 per hour
Training Schedule: (30 days onsite)
Monday - Friday 9:30AM - 6:00PM
Post Training Work Shift: (Hybrid)
Shifts available
Monday - Friday 10:30AM - 7:00PM
Monday - Friday 11:30AM - 8:00PM
Hybrid schedule will depend on your performance, meeting adherence, quality and attendance.
***NO TIME OFF IN FIRST 6 WEEKS!***
Responsibilities:
- Handling 35-45 inbound calls per day (average call duration: 11-14 minutes)
- Assist borrowers, insurance agents and financial institutions with homeowners insurance inquiries
- Address payment and coverage questions
- Navigate multiple systems to research and document calls
- Ensure accurate and professional responses
- Apply problem-solving skills to resolve issues efficiently
Required Skills and Qualifications:
+ GED or High School Diploma
+ at least (1) year of recent Call Center experience
+ Strong verbal and written communication
+ Reliable internet connection for remote work
+ Reliable transportation
Additional Skills & Qualifications Needed:
+ Basic Computer Literacy (at least 70%)
+ One Minute Typing Test (at least 35WPM)
Pay and Benefits
The pay range for this position is $7.00 - 18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on Oct 9, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description
English $17. Bilingual in Spanish $8.50.
Mortgage Servicing Class - 10/29 Start Date
First 30 days fully on-site for training. Training Schedule is 9:30am to 6pm
10:30am to 7pm or 11:30am to 8pm hybrid after training. Hybrid schedule is based off of meeting adherence, quality and attendance expectations
***NO TIME OFF IN FIRST 6 WEEKS!***
Responsibilities:
- Will be handling about 35-45 inbound calls per day, sometimes more and sometimes less, depending on how long each call lasts, average is about 11-14 minutes per call.
- This person will be responsible for handling inbound calls pertaining to insurance servicing questions.
- Will receive questions from borrowers, insurance agents and financial institutions.
- The insurance questions will pertain to home owners insurance and will be from borrowers, insurance agents and financial institutions.
- Majority of calls will be in regards to payment and/or coverage questions.
- The CSR must be able to multi-task between various systems to research and document the phone calls.
- The CSR has to respond quickly and accurately ensuring that both our internal and external standards are being met on a consistent basis.
- Problem solving and problem resolutions skills are required as well as the ability to handle all calls in a professional manner.
Skills
customer service, call center, data entry, mortgage, insurance, flagstar bank, united wholesale mortgage, UWM, rocket mortgage, teleperformance, dialog direct, concentrix, macys, starbucks, target, publix
Top Skills Details
customer service,call center,data entry
Additional Skills & Qualifications
***TESTING: Basic Computer Literacy (70% is passing) One Minute Typing Test (35 WPM is Passing)***
MUST HAVE:
- At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service)
- Efficient in using a windows PC computer and navigating their software system (super easy to learn)
- typing: at least 35 WPM
- Good verbal and written communication skills (will be on the phone all day and be required to follow up via email in some instances)
- **internet connection** - will be required to train remote and work remote.
- Reliable transportation
NICE TO HAVE:
- 2+ years of call center experience
- Insurance or mortgage
DQ'S:
- No relevant recent experience of call center or Admin
- No active internet connection (Unless they are willing to be completing in office)
- Unable to work in the office
- Poor communication skills (includes tone of voice)
- Needing time off in first 4 weeks
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is 17.00 - 18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Troy,MI.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.