142 Customer Service jobs in Trujillo Alto

Adecco is hiring immediately for Customer Service Representatives in San Juan, PR. While working as a Customer Service Representative for Adecco, you will earn $13.00 - $3.50/hr depending on experience + other great benefits!
In this role, you will provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required, ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems, research complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues, may assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools, and may contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed in a call center environment.
Associates with Adecco enjoy some great benefits!
+ Competitive benefits with options such as medical, dental, vision, and 401(k)
+ Weekly pay
Requirements:
+ High School Diploma/GED
+ Prior health care experience preferred
+ Previous Data Entry experience
+ Knowledge of medical or health insurance terminology preferred
+ 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
+ Intermediate Windows PC navigation proficiency or higher and ability to navigate in multiple systems
+ Bilingual Spanish/English proficiency
We have multiple shifts available and can help you choose the best shift to fit your schedule!
For instant consideration on this Customer Service Representative position in San Juan, PR, click on Apply Now! We are hiring immediately and after submitting your application you will have the opportunity to schedule an immediate interview!
**Pay Details:** 13.00 to 13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance

**Job Description:**
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services. 
***This is a remote position and can be located anywhere within the United States.**
**Essential Job Functions:**
+ Identify, evaluate and prioritize caller needs, questions and concerns. 
+ Formulate plans of resolution and respond appropriately and efficiently. 
+ Maintain and restore customer satisfaction and partner with other teams as needed. 
+ Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol. 
+ Proactively educate caller on program benefits. 
+ Meet or exceed established call center metrics, attendance standards and quality levels. 
+ Use computer tools to accurately process and document information. 
+ Develop rapport with callers and appropriately adjust communication style.  
+ Provide accurate information about Sharecare programs and services. 
+ Escalate issues internally and follow up on escalated issues. 
**Qualifications:**
+ High School Diploma 
+ Prior experience in a customer service related field preferred
+ Great communication skills 
+ Must be able to multi-task 
+ General working knowledge of Microsoft Word & Outlook 
+ Computer keyboard proficiency and internet navigation skills required 
+ Have the ability to work effectively with others in a team environment  
+ Ability to thrive in a fast-growing always changing environment 
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Adecco is assisting a local client recruiting for Customer Service Representative opportunities in San Juan, PR. This is an excellent opportunity to join a winning culture and get your foot in the door with a company that is focused on helping people live healthier lives. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now! 
Responsibilities for a Customer Service Representative include but are not limited to: 
+ Provide phone support to address the needs of members or providers, actively listening to understand their concerns
+ Ask appropriate questions and follow established procedures to resolve inquiries and issues
+ Document all customer interactions in computer systems accurately and thoroughly
+ Research complex issues across multiple databases and collaborate with support teams as needed
+ Assist customers in navigating websites and digital tools, encouraging self-service when possible
Candidates for Customer Service Representative must meet the following requirements to be considered: 
+ 1+ years of customer service experience OR 1+ years in an office environment using a phone and computer
+ Intermediate proficiency with Windows PC navigation and multitasking across systems
+ Bilingual in Spanish and English (verbal and written)
+ Able to work 40 hours per week, Monday-Friday, with flexibility for any 8-hour shift between 7:00 AM and 12:00 AM and rotating Saturdays
What's in this Customer Service Representative position for you?
+ Pay: $13.08/hour
+ Shift: 8-hour shift, flexible between 7:00 AM and 12:00 AM, Monday-Friday, with rotating Saturdays
+ Weekly paycheck
+ Dedicated Onboarding Specialist & Recruiter
+ Access to Adecco's Aspire Academy with thousands of free upskilling courses
This Customer Service Representative position is being recruited for by one of our Centralized Delivery Teams and not your local branch. For instant consideration for this position and other opportunities with Adecco in San Juan, PR, apply today!
**Pay Details:** $13.08 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
Staff Management is hiring immediately Bilingual Customer Service Representatives to join our local offices. This is a full-time opportunity, and we are seeking candidates who are responsible, organized, attentive and team-oriented to manage customer accounts, and attend to customers visiting our office. We highly value the reliability and availability of candidates' prospective work schedules. Oportunidad de empleo!
.
Perks & Benefits: Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Paid Sick Leave, Paid Time Off.
Shifts: All Shifts, 1st Shift, 2nd Shift.
Employment Types: Full Time, Long Term.
Pay Rate: $11.00 - $2.75 / hour
Duties:
+ Engaging customers
+ Managing customer accounts
+ Attention to detail
.
Position Requirements:
+ Hablante bilingue requerido
+ 40 words typing per minute minimum
+ Knowledge of Microsoft Office suite (Excel, Word, Outlook)
+ Available to work a schedule between 7:00 AM - 7:00 PM (Monday to Saturday)
+ Ability to work overtime as needed
+ Reliable transportation
Requirements: Drug Test, Must be at least 18 years old.Able to Lift 20 pounds., required education: HS Diploma or GED.
Work Location: PAM / Guaynabo, Guaynabo, PR 00968.
Job Types: Call Center, Customer Service Rep.
Industry: Customer Service/Call Center.
The hourly rate for this position is anticipated between 11.00 - 12.75 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee''s pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at .
TBI Outsourcing Puerto Rico, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at or 1- . TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
SM | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Remote Bilingual Healthcare Customer Service Representative**  
**Must be fluent in English & Spanish**
As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
In this position you will be answering calls regarding healthcare benefits during AEP (Annual enrollment period). The calls are related to Assisting members with enrollment into the Medicare plan, Disenrolling them from their plan, processing claims regarding their plan etc. 
**There are plenty of growth opportunities within the healthcare team.**
Starting pay is $13.67 an hour.
Hours of Operation: Monday-Sunday 8:00AM - 8:00PM EST
Training is paid.
Training Duration: 6 Weeks in a Classroom and 1 Week Nesting
You are not allowed to miss a day of training.
Health benefits - medical, dental and vision are available on 1 st day of employment.
Paid time off is accrued after 180 days of employment.
Successfully learn and navigate 30-40 systems.
**About the Bilingual Healthcare Customer Service Representative role:**
+ Excellent communication skills 
+ Successfully complete customer service assessment & typing test
+ Keyboarding and software proficiency 
+ Great problem-solving skills 
+ Ability to effectively multi-task 
+ High school diploma, GED, or college degree 
+ Ability to successfully complete a mandatory paid training program. 
+ Successful completion of background check is required for this position. 
+ You will manage a steady volume of incoming calls from customers while navigating through multiple systems.  
**A few of the questions you may receive as a healthcare call center advocate are the following: **
Can you please help place a refill of my prescriptions? 
Do you know the tracking details on my order? 
**Equipment and workspace requirements: **
+ We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
+ You must have a **home internet** connection with **25 Download and 10 Upload Speed** (you may do a quick check through _speedtest.googlefiber.net_ )  
+ Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. **Satellite internet and wireless internet are not acceptable** .
+ Must have a quiet, **distraction free** workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)
**The application process will take less than 20 minutes and includes everything required to be considered.**  
Apply to the role and provide your basic profile information (2 minutes) 
Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).
Complete a typing test (2 minutes)  **You will need a keyboard** .
Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) 
**Important**
It is important that you complete the application in a timely manner to be considered for the role.
Your local library, shipping store or search, 'public computers near me' if you don't have a computer.
**Be part of the future**  
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! 
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $ 13.67 Hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Bilingual Healthcare Call Center Associate - Work from Home**
**Must be Fluent in English & Spanish** .  
Do you love helping people solve complex problems and deliver solutions? Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. If you love making a difference in people's lives, this role is for you. Your punctuality and dependability are key to our clients' success. 
Pay Rate: $13.00/hour
Once training is complete and you move to production, incentives based on attendance and overall performance have earning potential up to an extra $.00 per hour.
Tenure bonus is available after 7-12 months of continuous employment of .50/hour paid monthly. 12+ months of tenure: 1.25 hour bonus paid monthly.
Hours of Operation: 8:00AM - 11:00PM M-F, 8:00AM - 6:30PM Saturday
Paid time off is accrued after 180 days (about 6 months) of employment.
Health benefits include medical, dental and vision start on 1 st day of employment.
Fully Work from home - Equipment pick-up is in Guaynabo, PR. You will drive to site as needed if having technical issues that need repair.
The training days and hours and initial shift days and hours will be provided in the interview _._
Training duration: 4 Weeks in a classroom and 2 weeks Nesting
**About the Bilingual Healthcare Call Center Associate role**  
As a member of the Customer Experience team, you assist customers with questions, inquiries, and issues related to their prescription coverage. You manage a steady volume of incoming calls from customers while navigating multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
A few of the questions you may receive as a healthcare call center associate are the following:
"Can you assist me in what the status of my current refill is?"
"Did my prescription run out?"
  **Requirements of the Bilingual Healthcare Call Center Associate role**  
Ability to successfully complete a 4 week virtual training class & 2 weeks of nesting. You cannot miss a day of training.
Successfully complete customer service assessment & typing test. 
Great problem-solving skills
Ability to effectively multi-task
High school diploma, GED, or college degree
Excellent communication skills
Ability to work weekends (if needed based on call volumes).
**Equipment and workspace requirements**
We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)
You must have a **home internet** connection with **25 Download and 10 Upload Speed** (you may do a quick check through _speedtest.googlefiber.net_ )  
Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. **Satellite internet and wireless internet are not acceptable** .
Must have a quiet, **distraction free workspace** . (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area.
Manage a steady volume of incoming customer calls while navigating multiple systems.
**The application process will take less than 20 minutes and includes everything required to be considered.**  
Apply to the role and provide your basic profile information (2 minutes) 
Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes) 
Complete the typing test (2 minutes)  **you will need a computer keyboard.**
Take short assessment to determine your fit for the role and set everyone up for success (10 minutes) 
**Important**
It is important that you complete the application in a timely manner to be considered for the role.
Your local library, shipping store or search, 'public computers near me' if you do not have a computer.
**Be part of the future:**  
If you are seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! 
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is 13.00/ Hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

**Adecco is helping in the recruitment for a** **Customer Service Rep.** **in the area of** **San Juan, PR.**
**Shift:** Monday to Friday
**Time:** 8am to 5pm
**Compensation:** $15.00
**We are looking for someone who would be:**
+ Responsible for delivering exceptional support
+ Managing service inquiries,
+ Order tracking
+ Follow-ups
+ Resolving issues
+ Fully bilingual (English and Spanish),
+ Strong communication skills
+ Highly customer-oriented and solution-driven.
**Responsibilities:**
+ Handle incoming calls, emails, and other customer interactions in both English and Spanish.
+ Enter, track, and update shipment orders
+ Coordinate
+ Proactively resolve issues
+ Provide regular updates and follow-ups to customers
+ Maintain accurate and detailed records of all customer interactions.
+ Meet key service metrics including response time, customer satisfaction, and order accuracy.
+ Contribute to continuous improvement efforts in customer service processes.
+ Participate in training sessions.
**Job Requirements:**
+ High school diploma required
+ Full proficiency in English and Spanish, both verbal and written.
+ Minimum of 1 year of customer service experience in transportation logistics preferred.
**If interested send your resume to:**
**Pay Details:** $15.00 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance

**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives. The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health's operational performance, strengthen existing customer relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply Chain and Operations teams to ensure customer account needs are meet, and operational performance is optimized to enhance customer experience.
**_Responsibilities_**
+ Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
+ Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
+ Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
+ Collects and reviews customer feedback, complaints, recalls and product returns, working closely with Quality and Regulatory teams.
+ Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
+ Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
+ Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
+ Communicates with customers regarding their needs, questions, and concerns and helps trouble shoot equipment issues as necessary.
+ Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
+ Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs.
+ Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues.
+ Redirects customers to applicable in-house resources as necessary.
+ Supports general post-sales issues resolutions as necessary.
**_Qualifications_**
+ 3-6 years of experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
+ **Work Schedule: (Multiple shifts available) 9:00am - 6:00pm EST, 10:00am - 7:00pm EST, and 11:00am - 8:00pm EST**
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**_Remote Details_**
You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $17.90 per hour - $25.60 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 10/1/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

**Shift- Monday- Friday 8:30 am - 5:00 pm PST - or as business needs dictate -remote**
**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
This position specializes in new patient care on the customer service team.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special-order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ 1-3 years of experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
.
**Anticipated hourly range:** $15.75 per hour -$18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPa _y_
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 08/28/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
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