Customer Service Representative

55344 Minneapolis, Minnesota Robert Half

Posted 4 days ago

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Job Description

Description
We are seeking a highly motivated and detail-oriented Seasonal Customer Service Representative (CSR) to join our team! This role supports a retail/manufacturing company by handling inbound phone calls related to product inquiries, troubleshooting, order assistance, and general customer support. The position is full-time and operates 100% on-site at our Eden Prairie, MN location, running from late October to early January. With opportunities for overtime during weekends, you'll play an essential role during the busy holiday season!
Key Responsibilities:
+ Provide excellent customer service by responding to inbound phone calls regarding products, services, and orders in a professional and timely manner.
+ Resolve customer issues with a focus on first-call resolution, ensuring customer satisfaction and loyalty.
+ Accurately navigate company systems and resources to provide detailed responses and solutions to customer inquiries.
+ Assist customers with product usage, specification questions, or troubleshooting, escalating cases to other departments when necessary.
+ Process customer returns and exchanges efficiently to meet company guidelines.
+ Collaborate with team members and management to support daily workflow and service-level goals during peak business periods.
Requirements
Qualifications:
+ Previous customer service experience (preferred), particularly in retail, manufacturing, or call center roles.
+ Clear verbal and written communication, as well as active listening skills with a customer-focused approach.
+ Proficiency in basic computer applications.
+ Strong problem-solving ability and attention to detail.
+ Ability to work full-time hours Monday-Friday, 8:30 AM-5:00 PM and a willingness to pick up overtime shifts on weekends.
+ Work Environment: Must work on-site at Eden Prairie, MN during the seasonal timeframe (from late October through early January).
Why Join Us?
+ Gain valuable experience supporting a fast-paced retail/manufacturing company during the holiday season.
+ Work in a collaborative and supportive environment with opportunities for overtime compensation.
Don't miss the chance to be part of our team! Apply today and help deliver exceptional service during the busiest time of the year.
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

55306 Burnsville, Minnesota XPO, Inc.

Posted 5 days ago

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Job Description

Customer Service Representative
Requisition Id:
Business Unit: LTL
Location:
Burnsville, MN, US, 55337
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.89to $26.27per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 7 days PTO over your first year
+ Earn up to 6 days of paid sick and safe leave per year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
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Customer Service Representative

55374 Shakopee, Minnesota Performance Food Group

Posted 5 days ago

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Job Description

** BR**
**Job Title:**
Customer Service Representative
**Location:**
Performance Foodservice Twin Cities (0557)
**Job Description:**
**We Deliver the Goods:**
+ Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
+ Growth opportunities performing essential work to support America's food distribution system
+ Safe and inclusive working environment, including culture of rewards, recognition, and respect
**Position Purpose:**
Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
**Schedule:** Monday-Friday, Rotating Sunday (approximately 1 per month). 8:30 AM - 5:00 PM (Updated hours)
**Responsibilities may include, but not limited to:**
+ Input customer orders.
+ Input order and invoicing information accurately and in a timely manner.
+ Assist customers with orders and problems. Contact vendors and requests samples for customers.
+ Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
+ Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
+ Attend training and Customer Service meetings.
+ Performs other related duties as assigned.
**Req Number:**
BR
**Address Line 1:**
13400 Commerce Blvd
**Job Location:**
Rogers, Minnesota (MN)
**Shift:**
1st Shift
**Full Time / Part Time:**
Full Time
**EEO Statement:**
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ( ; (2) the "EEO is the Law" poster ( and supplement ( ; and (3) the Pay Transparency Policy Statement ( .
**Required Qualifications:**
High School Diploma/GED or Equivalent
6 - 12 months customer service, call center and / or related area.
**Division:**
Performance Foodservice
**Job Category:**
Sales
**Preferred Qualifications:**
1 - 2 years customer service, call center and / or related area within foodservice industry.
**State:**
Minnesota
**Company Description:**
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
**Benefits:**
Click Here for Benefits Information ( - 22 per hour
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Customer Service Representative

55344 Minneapolis, Minnesota Robert Half

Posted 7 days ago

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Job Description

Description We are looking for a motivated and personable Customer Service Representative to join our team in Eden Prairie, Minnesota. In this contract position, you will play a vital role in providing exceptional service and support to clients in a fast-paced call center environment. If you excel at building strong customer relationships and thrive in a dynamic setting, this opportunity may be the perfect fit for you.
Responsibilities:
- Deliver outstanding customer service by assisting both new and existing clients with their inquiries and transactions.
- Perform full-service banking transactions in adherence to legal requirements and company policies.
- Represent the organization with a friendly, proactive, and helpful demeanor during all customer interactions.
- Handle cash and daily transactions with precision and accuracy.
- Meet sales and referral targets by identifying customer needs and connecting them to relevant bank staff for additional products or services.
- Maintain prescribed limits for currency and coin while ensuring proper handling.
- Follow company security protocols and safeguard confidential client and bank information.
- Actively promote and cross-sell banking products and services to enhance client satisfaction and business growth.
- Utilize Office tools effectively to manage records and communication. Requirements - Proven experience in customer service, preferably in a call center or banking environment.
- Strong communication skills with the ability to build rapport and address customer needs efficiently.
- Familiarity with cash handling and banking transaction processes.
- Ability to meet sales and referral goals while maintaining excellent customer service standards.
- Proficiency in Office applications.
- Detail-oriented with strong organizational and problem-solving abilities.
- Knowledge of security protocols and confidentiality practices within the banking industry.
- High level of adaptability and professionalism in a rapidly changing work environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
View Now

Customer Service Representative

55432 Fridley, Minnesota XPO, Inc.

Posted 8 days ago

Job Viewed

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Job Description

Customer Service Representative
Requisition Id:
Business Unit: LTL
Location:
Fridley, MN, US, 55432
**What you'll need to succeed as a Customer Service Representative at XPO**
Minimum qualifications:
+ 2 years of customer service experience
+ Strong computer, typing and 10-key skills
+ Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportation experience
+ Excellent verbal and written communication skills
**About the Customer Service Representative job**
Pay, benefits and more:
+ Expected pay range: $22.89to $26.27per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 7 days PTO over your first year
+ Earn up to 6 days of paid sick and safe leave per year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere ( .
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Customer Service Representative

55044 Lakeville, Minnesota TEKsystems

Posted 9 days ago

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Job Description

TEKsystems is hiring Customer Service Representatives to join a dynamic team in Lakeville, MN. This role is focused on providing excellent customer support through inbound calls, troubleshooting product issues, and scheduling service appointments.
Key Responsibilities:
+ Handle inbound calls from clients seeking service for company products.
+ Troubleshoot issues and schedule service technician visits.
+ Log all customer interactions in the internal CRM system.
+ Perform data entry and basic invoicing using Excel.
+ Maintain a positive attitude and demonstrate initiative in a fast-paced environment.
Qualifications:
+ 1+ year of customer service experience (preferably in an office setting)
+ High School Diploma or equivalent
+ Strong multitasking and communication skills
+ Positive attitude and willingness to learn
+ Experience in scheduling or help desk support
+ Familiarity with Excel and CRM systems
Work Environment:
+ Casual and supportive office setting with a retail showroom
+ Team of 10 in Customer Service, divided into Building, Retail, and Service divisions
+ Business casual dress code
+ Friendly management and collaborative team culture
Why Join Us?
This is a great opportunity to work in a casual, team-oriented environment with supportive leadership. You'll gain hands-on experience in customer service and scheduling while contributing to a company that values initiative and a positive attitude.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lakeville,Minnesota.
Application Deadline
This position is anticipated to close on Oct 13, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Customer Service Representative

55421 Columbia Heights, Minnesota Hajoca Corporation

Posted 5 days ago

Job Viewed

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Job Description

Permanent
Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and service oriented? Are you an excellent communicator? If so, we'd like you to join our team as a Customer Service Representative .

About the Role:

You will:

  • Accurately process Sales Orders and Bids generated through telephone sales transactions.
  • Assist customers who pick up their order at our Profit Center.
  • Find innovative ways to grow sales with existing customers and become their trusted advisor.
  • Identify opportunities for value-added services and articulate our solutions.

  • Investigate and resolve customer problems and address pricing deductions and material returns timely and in accordance with Company policy and procedure, following up to ensure resolution and customer satisfaction.
  • Process Inside Sales returns and refund paperwork in accordance with Company policy and procedure.
  • Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
  • Complete various daily, weekly and monthly reports.
  • Support the Product Manager's activities as needed.

  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

  • Experience in customer service or inside sales

  • Knowledge of products sold in the Profit Center preferred
  • Possess a proper and valid driver's license

Our ideal candidate will also:

  • Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

  • Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.
  • Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
  • Build influential relationships and trust with customers and vendors through open and interactive communication.
  • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.
  • Be able to build positive working relationships and inspire teamwork with co-workers.

  • Be able to learn and operate the computer related systems used to process orders.
  • Be able to learn to operate warehouse material-handling equipment.
  • Read, write, speak, and understand English.
  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Apply Now
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About the latest Customer service Jobs in Victoria !

Bilingual Customer Service Representative

55411 Minneapolis, Minnesota

Posted today

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Job Description

We have an opening for an experienced, bilingual, in-office, full-time Customer Service Representative. This important role is the first to connect with our customers and provide the high level of service that we’re known for. Unete a nuestra mision para ayudarnos a servir a nuestros clientes de habla Hispana!


We offer extensive training, competitive pay, 8 holidays, paid time off and parental leave, free parking, a comprehensive health insurance program and an amazing match to our retirement plan. 


 Essential Duties and Responsibilities:

· Communicate in both English and Spanish with customers verbally and in writing

· Answer inbound customer calls and follow up on voicemails

· Promote products, services, and maintenance plans

· Schedule service, maintenance, and sales appointments

· Make outbound calls

· Monitor and reply to customer emails

· Document customer concerns and resolution

· Assist with customer mailings and related projects

· Other duties as assigned

· Scheduled first shift, M-F, in-office, with rotating Saturday mornings



  • Fluent in English and Spanish verbal and written communications
  • High personal integrity and desire to serve others
  • High school diploma/GED required (college experience or degree a plus)
  • 2+ years of customer service or call center experience
  • Strong verbal and written communication skills
  • Dependable, patient, and compassionate personality
  • Self-motivated with strong organizational ability
  • Strong computer and data entry skills, to include Word, Excel, and Outlook

Standard Heating has been serving the Twin Cities community for over 95 years and is a proud recipient of the Angi Super Service Award every year since 2000—recognizing our consistently superior service as rated by Angi members. We hire people who are enthusiastic, energized by engaging with customers, and are always striving to learn and grow. If that sounds like you, we’d love for you to apply today! 





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Sr. Customer Service Representative

55344 Minneapolis, Minnesota Robert Half

Posted 7 days ago

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Job Description

Description We are looking for a skilled Sr. Customer Service Representative to join our team in Eden Prairie, Minnesota. In this Contract-to-Permanent position, you will play a key role in addressing customer inquiries and ensuring a smooth and satisfying client experience. This role requires strong communication skills, attention to detail, and a proactive approach to problem-solving in a collaborative environment.
Responsibilities:
- Respond to customer inquiries regarding orders with professionalism and accuracy.
- Investigate and resolve order-related issues by coordinating with internal departments such as logistics, billing, and warehousing.
- Maintain detailed and accurate records of customer interactions in the company's CRM system.
- Escalate complex issues to senior team members or management for timely resolution.
- Proactively identify customer needs and recommend appropriate solutions or services to enhance their experience.
- Collaborate with internal teams to improve customer support processes and overall satisfaction.
- Meet or exceed key performance metrics, including response time, resolution rates, and customer satisfaction.
- Stay informed about company products, services, and policies to provide accurate and up-to-date information.
- Contribute to a supportive and collaborative team environment by sharing insights and suggestions for process improvements. Requirements - Strong written and verbal communication skills with the ability to convey information clearly and professionally.
- Proven ability to prioritize tasks and manage time effectively in a dynamic, fast-paced setting.
- Demonstrated problem-solving skills with a focus on customer satisfaction.
- Proficiency in Office Suite tools, including Excel, Word, and Outlook.
- Experience with major ERP systems or CRM platforms such as Dynamics SL.
- Familiarity with customer communication in industries like e-commerce, retail, or distribution is a plus.
- Ability to adapt quickly to new systems and workflows in a contract-to-permanent environment. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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