243 Customer Service jobs in Willoughby
Customer Service Representative

Posted 16 days ago
Job Viewed
Job Description
**Job Description**
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
**Skills/Qualifications**
Required
+ 1+ years' customer service experience
+ High School Diploma/GED; Bachelor's Degree preferred
Preferred
+ Experience with heavy inbound and outbound calls and transferring calls
+ 3+ years' business-to-business account support
+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
+ Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** First Aid and Safety
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
Customer Service Representative

Posted 16 days ago
Job Viewed
Job Description
**Job Description**
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
**Skills/Qualifications**
Required
+ 1+ years' customer service experience
+ High School Diploma/GED; Bachelor's Degree preferred
Preferred
+ Experience with heavy inbound and outbound calls and transferring calls
+ 3+ years' business-to-business account support
+ Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
+ Experience with proofreading and editing documents
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Service
**Organization:** First Aid and Safety
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What You Do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What You Need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What We Provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What You Do
Treat every guest like they are the most important person in the store
Greet all guests with a smile and a genuine thank you when they leave
Take pride in the store's appearance by following our "True North Ready" standards
Promote our great deals and specials to each guest
Live the "Because We Care" motto by always selling age restricted items responsibly
Ensure the store is fully stocked and help guests find what they need
Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What You Need
Positive and enthusiastic attitude
Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
Ability to count products and make change, as well as read and write English clearly
Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
Multitask and balance duties while always making guests the number one priority
What We Provide
Flexible shifts and a variety of schedules
PAID Training programs to ensure you are successful and have what you need to be a star
Advancement opportunities
Ongoing training and development
A challenging and exciting work environment where guest service is #1
401K with Company match *
Paid vacation*
Limited Medical and Dental plan available upon hire *
Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
*Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.
True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
Operate with the highest level of integrity by being honest and fair.
Incorporate excellence in all that we do.
Embrace diversity by respecting the rights and dignity of all people.
Provide for the health and safety of our guests, team and environment.
Reinvest in the communities we serve.
Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What You Do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What You Need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What We Provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.
True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
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CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.
CASHIER / CUSTOMER SERVICE REPRESENTATIVE
Posted today
Job Viewed
Job Description
True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
- Treat every guest like they are the most important person in the store
- Greet all guests with a smile and a genuine thank you when they leave
- Take pride in the store's appearance by following our "True North Ready" standards
- Promote our great deals and specials to each guest
- Live the "Because We Care" motto by always selling age restricted items responsibly
- Ensure the store is fully stocked and help guests find what they need
- Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
- Positive and enthusiastic attitude
- Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
- Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
- Ability to count products and make change, as well as read and write English clearly
- Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
- Multitask and balance duties while always making guests the number one priority
What we provide
- Flexible shifts and a variety of schedules
- PAID Training programs to ensure you are successful and have what you need to be a star
- Advancement opportunities
- Ongoing training and development
- A challenging and exciting work environment where guest service is #1
- 401K with Company match *
- Paid vacation*
- Limited Medical and Dental plan available upon hire *
- Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
- *Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense. True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
- Operate with the highest level of integrity by being honest and fair.
- Incorporate excellence in all that we do.
- Embrace diversity by respecting the rights and dignity of all people.
- Provide for the health and safety of our guests, team and environment.
- Reinvest in the communities we serve.
- Recognize that profitability is essential to our future success.