Customer Service Representative

28227 Mint Hill, North Carolina Robert Half

Posted 19 days ago

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Job Description

Description
We are looking for a skilled and empathetic Customer Service Representative for our client in Mint Hill, North Carolina. This is a long-term contract position where you will play a vital role in providing exceptional support to commercial customers in a fast-paced call center environment. The ideal candidate is a confident decision-maker with a warm demeanor, capable of handling inquiries effectively and delivering solutions with care.
Responsibilities:
- Respond promptly to incoming calls, addressing customer inquiries and concerns with professionalism and empathy.
- Handle a high volume of inbound calls daily, ensuring customer needs are met efficiently.
- Collaborate with team members to manage the shared service mailbox and resolve customer issues.
- Assist customers with order entry and ensure accuracy of information.
- Maintain detailed and accurate records of customer interactions in the system.
- Work closely with the Customer Service Manager and team to uphold service standards.
- Exhibit strong problem-solving skills to make independent decisions and resolve customer queries.
- Support cross-training efforts to ensure seamless coverage within the team.
- Participate in team meetings and contribute to continuous improvement initiatives.
Requirements - Proven experience in call center or customer service roles, preferably handling commercial accounts.
- Strong communication skills with the ability to convey empathy and professionalism.
- Proficiency in order entry systems and managing inbound/outbound calls.
- Ability to handle a high volume of calls while maintaining accuracy and attention to detail.
- Confidence in making independent decisions and resolving customer issues.
- Team-oriented mindset with a willingness to collaborate and support colleagues.
- Familiarity with managing shared service mailboxes and tracking customer interactions.
- Availability to work fully on-site in Mint Hill, North Carolina. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Customer Service Representative

Fort Mill, South Carolina Laminex Inc

Posted today

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Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
  • Group Healthcare
  • 401(k) Matching
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

Responsibilities
  • Receive a high volume of inbound calls and emails
  • Identify the reason for the customers call, collect relevant information, and provide solutions
  • Utilize cloud-based Business Systems to interact with customers, enter orders, track shipments, etc.
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

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Insurance Customer Service Representative

Fort Mill, South Carolina Corey Hinson & Associates

Posted today

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Job Description

Job Description

Job Description

***Monday thru Friday Schedule***


Corey Hinson & Associates has an opportunity at our office for a career-minded individual looking for a rewarding career. We are looking for an Experienced Insurance Customer Service Representative to join our growing team. In this full-time role, you will build relationships with clients through integrity and confidence while providing the highest level of customer service. Each day you will work with clients to review and recommend coverage, obtain referrals, and expand the book of business. As an Allstate agency, we provide the best-personalized coverage for each client's unique needs. If you want to join a business with real character and a focus on your success, apply today!


In-office.

Must have active South Carolina Property and Casualty License.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Professional Work Environment

Equipment Provided

Dental Insurance

Vision Insurance

Medical Insurance

401K W/ Match


Responsibilities
  • Provide exceptional customer service to ensure satisfaction and maintain client retention.
  • Educate and advise clients on the best insurance options.
  • Update client information, process policy change requests, and issue insurance documentation.
  • Review all documentation from underwriting, new business endorsements, and compliance documents.

Requirements
  • Must have active South Carolina Property and Casualty License.
  • 1+ years of experience working in an Allstate agency.
  • 1+ years of demonstrated success in customer service experience
  • Basic computer software knowledge
  • Strong respect for confidentiality and attention to detail.
  • Ability to use office equipment such as computers, multi-line phone systems, etc.
  • Be flexible and adaptable to changing priorities, deadlines, and technology.
  • Excellent Written/Verbal communication skills and professional office and phone etiquette
  • Ability to work independently with minimal supervision while contributing to the success of the team.

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Customer Service Representative (Insider)

Fort Mill, South Carolina Toppers Pizza - Fort Mill

Posted today

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Job Description

Job Description

Job Description

People, Pizza, and Passion - it's how we roll. Our Pizza People are the heart and soul of our company, bringing Great Food and Memorable Experiences that friends and families connect over to our local communities.

At Toppers we have a fun culture with a flexible work schedule.

Are you one of those people that almost always has a smile on their face? Do you like to be part of a team that works together like a well-oiled machine?

Whether you are searching for a full-time or part-time job, you want a flexible schedule because you are in school or a just second job for some extra cash, Toppers knows we are the right fit for you!
Customer Service Representative (Insider) As a Toppers Insider, you have the opportunity to work in a fun atmosphere along with a great team of people who will probably become great friends outside of work.

Benefits
• Flexible Scheduling
• Direct Deposit
• Paid Training
• Competitive Pay Package
• Meal Discounts (70% While Working!)
• Rapid Advancement Opportunities (Manager & Supervisor in Training Programs)
• Free Uniform
• FUN Atmosphere
• Making great food that people connect over.

Customer Service / Cashier / Crew Member / Team Member is generally offered as a part time restaurant job.

Prior experience in one of the following roles or at one of the following brands is highly desirable: customer service, pizza maker cashier, associate, restaurant crew member, team member or other part time restaurant job at Chick-fil-A, Dominos, Pizza Hut, Chipotle, Mc Donalds, Starbucks

Requirements/Responsibilities

Our Core Values:
1) Live with Integrity
2) Have Fun
3) Build Something Special
4) Bring It.With Passion
5) Give Customers What They Want

Special Instructions

Please do not send any emails, resumes, or call.

We are making it really easy to apply for this position.

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

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Customer Service Representative - State Farm Agent Team Member

Matthews, North Carolina Steve Carpou - State Farm Agent

Posted today

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Job Description

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Steve Carpou - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

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Customer Service Representative - State Farm Agent Team Member

Fort Mill, South Carolina Diondra Creswell - State Farm Agent

Posted today

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Job Description

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Company parties
  • Free food & snacks
  • Training & development

Position Overview

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Diondra Creswell - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.

Responsibilities

  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive.

  • Hourly pay plus commission/bonus
Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Self-motivated
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Position may require irregular working hours
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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Customer Service Representative - State Farm Agent Team Member

Fort Mill, South Carolina Jay Sylvan - State Farm Agent

Posted today

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Job Description

Job Description

Job Description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive.

  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • Hiring Bonus up to $
Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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About the latest Customer service Jobs in Wingate !

Customer Service Representative - State Farm Agent Team Member

Fort Mill, South Carolina Rett Rutland - State Farm Agent

Posted today

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Job Description

Job Description

Job Description

Benefits:

  • Simple IRA
  • Hiring bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Rett Rutland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

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Customer Service Representative - State Farm Agent Team Member

Fort Mill, South Carolina Ashley Berry - State Farm Agent

Posted today

Job Viewed

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Job Description

Job Description

Job Description

Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive.
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

View Now

Customer Service Representative - State Farm Agent Team Member

Indian Trail, North Carolina Matt Dubyoski - State Farm Agent

Posted today

Job Viewed

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Job Description

Job Description

Job Description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive.
  • 401K
  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • Hiring Bonus up to $
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.


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