214 Customer Service jobs in Winslow Township

JOB SUMMARY The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important branch administrative needs. The position also provides back up support for the sales team on customer needs and helps to grow sales with certain accounts. A strong predictor of success for a Customer Service Rep is the ability to manage multiple daily tactical priorities at a quick pace. You are a focal point for great customer service for our branches as you collaborate with the inside team to build solid relationships with our people, customers, and suppliers. Your ability to fully engage with the entire branch team and deliver a high level of service to both internal and external customers will ensure the branch's customers are continually delighted with the Heilind experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned. Before you start the journey, it's important that you have the roadmap. Within the first 30 days, take the initiative to meet with your Branch Management team to understand the Company vision and key Company objectives for the branch. Collaborate & document the role you will play in the success toward meeting or exceeding these objectives. Within the first 30 days, you will need to demonstrate your ability to prepare and maintain various spreadsheets needed within the branch, providing evidence of a good working knowledge of MS Excel. Within the first 90 days, you will need to learn the Heilind CRM system and resources -- working knowledge of order entry and workflows and utilizing the resources available to manage the business and issues that arise. All assigned system training modules should be complete at this time. Within the first 90 days, you will need to decipher our customers' backlog in conjunction with applicable product availability, communicating with both Sales and Customers to ensure 95%+ on time delivery for the branch. Within the first 6 months, you will need to provide one process improvement idea related to your position. Develop solid working relationships with all internal key support personnel. Maintain top levels of professionalism and diplomacy when dealing with our internal support teams. #LI-hybrid EDUCATION/EXPERIENCE: A Customer Service Representative for Heilind needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or equivalent combination of education and experience. SKILLS AND REQUIREMENTS: To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee. Must be able to report to assigned office location during scheduled in-office workdays. Excellent interpersonal and communication skills. Advanced knowledge of Excel, Outlook, and Word. Proficient knowledge of customer service, and standard office practices and procedures. Excellent phone etiquette. Strong organization and ability to multi-task. PHYSICAL REQUIREMENTS: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. WORKING CONDITIONS: Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Equal Opportunity Employer We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. To perform this position, you must be a US Citizen due to contractual requirements with the US Navy.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities: We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate Connecting Components - A Division of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are protected veterans, and individuals with disabilities. Heilind Mil-Aero is a VEVRAA Federal Contractor. The American with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. As a Federal Contractor, we are required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information regarding your legal rights and protections, please click on the following links: E-Verify Right to Work (English) (Spanish) ICC and TrekConnect, a subsidiary of Heilind Mil-Aero, offers a comprehensive benefits package to all full time, regular employees which include: Comprehensive medical, dental and vision PTO and holidays Accident, life, disability and critical illness insurance 401k program with match Wellness programs Tuition reimbursement Pet insurance Employee discount program Referral bonuses

About Us:

High Point Roofing and Remodeling is a trusted provider of high-quality roofing and remodeling services. We take pride in delivering exceptional customer experiences, from the first phone call to project completion. We are looking for a dedicated and detail-oriented Customer Service Representative to join our team.

Job Overview:

As a Customer Service Representative, you will be the first point of contact for our customers, handling inbound calls, scheduling sales appointments, and making outbound confirmation calls. You will also manage data entry, work within our CRM system, and assist with accounting software. This position requires strong organizational skills, clear communication, and the ability to collaborate effectively with both the Sales and Operations teams.

Key Responsibilities:

• Answer and manage inbound phone calls professionally and efficiently.
• Schedule appointments for the sales staff and ensure timely follow-ups.
• Make outbound confirmation calls to customers regarding scheduled appointments and project updates.
• Enter and update customer data accurately within the CRM system.
• Assist in working with accounting software for invoicing and payment processing.
• Coordinate with Sales and Operations teams to ensure seamless communication and scheduling.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.

Qualifications & Skills:

• Previous experience in a customer service or administrative role preferred.
• Strong verbal and written communication skills.
• Highly organized with excellent attention to detail.
• Proficiency in using CRM systems and accounting software.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• A team player with the ability to work collaboratively across departments.
• Problem-solving skills and a proactive approach to customer interactions.

Benefits:

• Competitive salary based on experience.
• Paid time off and holiday benefits.
• Opportunity for career growth within the company.
• Supportive and friendly work environment.

Marine Systems, Inc. is hiring a Customer Service Representative / Counter Salesperson in our Thorofare, NJ location. 08086

Responsibilities

• Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Ascertains and verifies credit rating of customer and applies to quotation or order.
• Enters customer counter/customer service orders received and distributes copies to assigned departments and/or files as required.
• Computes price, discount, and shipping charges as required.
• Initiates purchase requisitions.
• Informs purchasing of the need to satisfy orders that are on back order and/or that require special attention.
• Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Follows up on orders to ensure delivery by specified dates.
• Recommends type of packing or labeling needed on order.
• Resolves customer complaints within limits of authority.
• Enters ordered parts on sales orders and prints pick tickets for such parts.
• May require forklift training.
• Other duties as assigned.

• Develop relationships with coworkers to better understand the processes and culture that affect safety.
• Influence safety by evaluating safety performance, participating in safety meetings, targeting areas needing improvement and developing initiatives to impact the areas.
• Thoroughly knowledgeable of Safe Work Policy.

Qualifications

Education/Experience:

• High School or better.
• Less than 3 years: In the field or related area

Job Requirements

• Sales knowledge
• Knowledge of Microsoft Office and Oracle
• Excellent interpersonal and communication skills
• Requires a high school diploma or equivalent and 0 - 3 years of experience in the field or related area

Join our growing team as a British Airways Customer Service Representative to work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, and maintain accurate records and documentation. Other duties include coordinate tasks to ensure deadlines are met, manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, respond promptly to inquiries and resolve basic issues, follow safety procedures and company policies, along with assist with processing returns and exchanges, support the preparation and delivery of goods or services, assist with organizing, stocking, and general upkeep, adapt to shifting priorities and business needs. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.

Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service.

Essential Function:

• Place outbound calls with the prime purpose of scheduling appointments for sales with new or existing customers, notifying sales of committed appointment times and then following up with a courtesy call to determine customer satisfaction/needs.
• Provides quotes or completes the sale, if campaign appropriate to directly gain new business.
• Probes and identifies problematic situations/opportunities that could protect or yield new business for MTG and communicates the information to the appropriate function for follow up.
• Restocks store merchandise as needed. Arranges stock on shelves or racks in sales area and keeps merchandise in order. Marks or tickets merchandise.
• Manages requests for products, price and technical information.
• Assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.
• Maintains showroom cleanliness by procedures set forth by management.
• Identifies sources of leads and manages the pre-qualification process in collaboration with sales and corporate marketing.
• Tracks result of outbound campaign efforts.
• Backs up inbound customer service, as needed.
• Comply with all DOT and OSHA regulations.
• Ensure all safety rules are strictly observed.
• Perform other projects and duties as assigned.

Knowledge, Skills and Abilities:

• High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales or marketing desirable.
• Excellent customer service skills. Ability to establish and manage customer relationships.
• Ability to work independently and under some pressure to meet deadlines.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to learn MTG's business/product types/organization/transaction systems.
• Excellent Telephone Communications Skills.
• Excellent Organizational Skills.
• Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook E-mail).

Physical Demands:

• Stationary Position - FREQUENTLY Move/Traverse - OCCASIONALLY Stationary Position/Seated - FREQUENTLY Transport/Lifting - FREQUENTLY Transport/Carrying - FREQUENTLY Exerting Force/Pushing - OCCASIONALLY Exerting Force/Pulling - OCCASIONALLY Ascend/Descend - OCCASIONALLY Balancing - OCCASIONALLY Position Self/Stooping - OCCASIONALLY Position Self/Kneeling - OCCASIONALLY Position Self/Crouching - OCCASIONALLY Position Self/Crawling OCCASIONALLY Reaching - FREQUENTLY Handling - FREQUENTLY Grasping FREQUENTLY Feeling - RARELY Communicate/Talking - CONSTANTLY Communicate/Hearing - CONSTANTLY Repetitive Motions - FREQUENTLY Coordination OCCASIONALLY Travel Requirement: None

The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.

Bring your energy to the role of Costco Customer Service Representative to follow safety procedures and company policies, support the preparation and delivery of goods or services, and respond promptly to inquiries and resolve basic issues. Other duties include assist with processing returns and exchanges, gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, provide excellent service to customers and team members, assist with organizing, stocking, and general upkeep, along with coordinate tasks to ensure deadlines are met, manage daily responsibilities with a focus on quality and efficiency, work collaboratively across teams and departments, maintain accurate records and documentation. To excel in this position, you should have a willingness to learn and adapt, good communication skills, reliability and strong work ethic, basic computer literacy, a positive and cooperative attitude, and the ability to follow directions. Perks of the role may include competitive weekly pay, flexible scheduling, training provided, a supportive work environment, opportunities for advancement, and overtime when available.

Salary DOE: $ per hour

Required Skill:

Must have 3+ years Customer Service experience, preferably within a food manufacturing environment. Fast paced hospitality and / or Retail experience may be considered.

Must posses excellent skills in communication, listening, problem solving, and project management

Proven ability to prepare agreements, price quotes, and other documents as required.

Proven ability to communicate

Ability to record and maintain accurate details of all customers interactions, inquiries, comments, complaints, action taken

Ability to coordinate shipments and process orders with appropriate documentation

Ability to communicate and work as a team player with all levels of employees throughout the company.

Ability to advocate for the best possible outcome for our customers.

Job Type: Full-time

Salary: $9.00 to 22.00 /hour

Experience:

Customer Service: 3 years

Work environment:

Office