432 Customer Support Representatives jobs in Memphis
Call Center Representative
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Job Description
7990 US Highway 64, Bartlett, TN ID#P -7
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
- You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our customers that their orders and concerns are your number one priority. Helping to solve customers' problems is an essential part of your job.
- You're enthusiastic about our products and have a desire to share your enthusiasm with customers. Explaining special offers and making suggestions helps our customers place the orders they want and get the most value from our menu. You understand the importance of order accuracy.
- You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
- You must be at least 16 years of age.
Responsibilities:
- Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data
- Ability to achieve and maintain performance standards
- A Customer Maniac who can work independently
- Support marketing of products
- Able to interact with all levels of management and customers in a professional manner
- Assist and mentor new call center representatives
- Adhere to company processes and guidelines
Job Requirements Qualifications:
- Customer Relations and interpersonal skills
- Personal Computer skills
- Communication (verbal and written) skills
- Mathematical skills
- Work both independently and within a team environment
- Call center experience preferred
- Strong work ethic
- Flexibility with schedule
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Call Center Representative
Posted today
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Job Description
General Function: This person is responsible for answering calls and providing timely communication to the appropriate service to reduce and/or eliminate delayed response time for new consumers seeking first time medical services.
Supervisory Responsibility: None
Qualifications, Knowledge and Required Training: High School Diploma with a minimum of two years' experience working in a fast paced, high call environment. Medical office and/or insurance verification experience preferred. Proficiency in using call center software and electronic health record (EHR) systems. Individual must demonstrate active listening skills, professional communication, the ability to problem solve while multi-tasking and exhibit good interpersonal skills.
Duties and Responsibilities:
- Receives incoming calls from clients and referral agencies, either handling call or providing immediate warm hand off to appropriate staff and/or linkage to services.
- Identifies pay sources and verifies insurance
- Works to establish pay source for uninsured (Safety Net, self-pay)
- Assists with scheduling behavioral health appointments and intakes.
- Works with behavioral health hospitals to schedule post hospital appointments in a timely manner.
- Enters new client demographics into electronic health record.
- Provides direct access to personalized response to callers.
- Knowledge of healthcare compliance & regulations, including HIPAA.
- Ability to work independently and as part of a team.
- Understands agency services and provides information to callers.
- Works collaboratively with in-house and referring agencies.
- Works with Supervisor to ensure operational capacities are met.
- Performs other duties as requested.
Personal Relationships: Ability to provide professional communication with others. Ability to establish and maintain positive relationships with coworkers, community members and other agencies.
Call Center Representative
Posted today
Job Viewed
Job Description
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**The Customer Service Representative is responsible for processing and handling customer menu orders and concerns via the telephone.**
**What are we looking for?**
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
+ You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our customers that their orders and concerns are your number one priority. Helping to solve customers' problems is an essential part of your job.
+ You're enthusiastic about our products and have a desire to share your enthusiasm with customers. Explaining special offers and making suggestions helps our customers place the orders they want and get the most value from our menu. You understand the importance of order accuracy.
+ You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
+ You must be at least 16 years of age.
**Responsibilities:**
+ Respond to customer service requests for restaurant food orders by entering and verifying customer and menu data
+ Ability to achieve and maintain performance standards
+ A Customer Maniac who can work independently
+ Support marketing of products
+ Able to interact with all levels of management and customers in a professional manner
+ Assist and mentor new call center representatives
+ Adhere to company processes and guidelines
**Job Requirements Qualifications:**
+ Customer Relations and interpersonal skills
+ Personal Computer skills
+ Communication (verbal and written) skills
+ Mathematical skills
+ Work both independently and within a team environment
+ Call center experience preferred
+ Strong work ethic
+ Flexibility with schedule
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you!
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Call Center Representative - In Center
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Are you looking to take a step up from your current customer service position and work for an award winning contact center? We are currently seeking candidates who are passionate about helping our business and enjoy working in a fast paced environment that ranks among some of the top scores in engagement in the industry. This position requires you to be on site at the call center located in Cleveland, TN Monday - Friday.
Call Center Representative - In Center
Posted today
Job Viewed
Job Description
Are you looking to take a step up from your current customer service position and work for an Award Winning Contact Center? We are currently seeking candidates who are passionate about helping our business and enjoy working in a fast paced environmen Call Center, Representative, Customer Service, High School, Retail, Staffing
HR IT Call Center (Onsite)
Posted today
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Job Description
Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. Deloitte currently has approximately 330,000 people in more than 150 countries and territories.
Our client is seeking an HR IT Call Center Agent-51836-Onsite. You seem to have a rock-solid profile and your overall background seems to be a great match for the position.
Please review the below details for clarity on the position description.
Job Title : HR IT Call Center Agent
Duration : Multi Year Project
Location : Millington, TN Onsite
Clearance Requirement : Active Secret
Required Skills:
1. Security+ certification. Required because contractors will need Administrator level access for the IT systems to create new accounts, one of the services the EOC provides; client cyber standards require the Sec+ cert for anyone with Admin access.
2. Good listening, speaking, communication and customer service skills.
Preferred Skills :
2-3 years of Call center experience preferred.
Day-to-day Responsibilities: Staff a 24/7 call center supporting client users of legacy HR IT systems; answer phone calls and emails, initiate tickets using a SharePoint ticketing system, assist callers with troubleshooting, establish new user accounts, monitor system status and report as necessary.
Education: Bachelors (waivable)
I would appreciate the opportunity to connect and discuss this further. Please feel free to call or email me at your convenience, or let me know a suitable time for us to connect.
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