39 Customer Training jobs in New York
Customer Service Fundamentals Career Training Opportunity
Posted 1 day ago
Job Viewed
Job Description
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Application Development
- Business Operations
- Banking
- IT Support
- Investment Operations
- Data Analytics
- Project Management
- Network Security & Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Customer Service Fundamentals Career Training Opportunity
Posted 2 days ago
Job Viewed
Job Description
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Application Development
- Business Operations
- Banking
- IT Support
- Investment Operations
- Data Analytics
- Project Management
- Network Security & Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Customer Support Representative - Insurance Annuities
Posted 4 days ago
Job Viewed
Job Description
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.
We are actively hiring Sr. CSR II's for the Annuities team at DXC! As a Sr. CSR, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems for tracking, information gathering, and/or troubleshooting. Maintain quality service by following policies and procedures and reporting needed changes. And, contribute to team effort by accomplishing related results as needed. The successful candidate will leverage effective listening skills, an attention to detail, strong intellectual curiosity and an honest desire to make a difference to ensure each customer experience is exceptional. With an understanding of the customers' needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
Responsibilities
+ Respond to customers, agents and broker/dealer's requests via telephone or email, providing high quality service to BHF Annuity customers who have insurance or other financial service products or benefit plans.
+ Research and respond to questions regarding status updates, policy provisions of fixed and variable annuities, errors, application & contract discrepancies and processing delays.
+ Educate Financial Service Representatives on market requirements, processes, contract provisions and annuity products.
+ Efficiently process transactions and track responses to ensure completion.
+ Enhance and strengthen the relationship between the customer and BHF using strong communication skills, keen listening skills and empathy.
+ Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry.
+ Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
Required Qualifications
+ High School diploma
+ 1-2 years customer service experience
+ Must obtain FINRA (formerly NASD) Series 6 license within 90 days of hire
+ Outstanding customer service skills and dedication to providing exceptional customer care
+ Exceptional listening and analytical skills
+ Solid time management skills
+ Ability to multitask and successfully operate in a fast paced, team environment
+ Must adapt well to change and successfully set and adjust priorities as needed.
Preferred Qualifications
+ Some college experience or a trade or professional certification.
+ Insurance or Financial Services industry experience or Product specific experience.
+ Prior Call Center experience is highly preferred.
+ A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
+ A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
+ Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.
Working environment:
+ Work a shift during the hours of operation of 7:30 AM to 5:30 PM Monday - Friday; must be flexible in regard to overtime & shift worked, which may change based on business needs.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link ( Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ( ) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
Customer Service And Support
Posted 10 days ago
Job Viewed
Job Description
Job Title: Customer Service And Helpdesk Representative
Department: Customer Support / Helpdesk
Location: [Add Location]
Salary: [Range or Specific Amount]
Reports To: Customer Service Manager / Helpdesk Supervisor
Job Overview: Customer Service And Helpdesk Representatives are vital to the success of any service-oriented business.
They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. T
his role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues promptly and professionally.
- Log all customer interactions in the company’s CRM system.
- Follow up with customers to ensure resolution satisfaction.
- Collaborate with other departments to address customer needs.
- Provide feedback on the efficiency of the customer service process.
- Ensure compliance with company policies and procedures.
- High school diploma or equivalent; higher education or certifications in customer service are a plus.
- [Insert years] of experience in customer service or helpdesk roles.
- Strong communication skills, both verbal and written.
- Proficiency in CRM software and MS Office or similar applications.
- Excellent problem-solving and conflict-resolution skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Empathetic and patient with a customer-focused attitude.
Work Environment: This role typically involves working in an office setting, though remote work options may be available. It requires sitting for extended periods and using a computer and phone system.
Physical Requirements: General office physical requirements, including the ability to operate computer and phone systems.
Company Details
Insurance Authority Sales/Training Specialist
Posted today
Job Viewed
Job Description
Job Description
We are looking for an Insurance Law Specialist to help spread the word on the soon to launch Law360 Insurance Authority product. Law360 Insurance Authority combines the speed and quality of Law360 with the experience of best-in-class insurance reporters to provide in-depth coverage of property, specialty lines, and general liability developments. This role is designed to work in tandem with the Law360 sales team on these specific products that are targeted to Insurance specialists. It will support the sales motion by providing expertise on Insurance law, presales demos to targeted organizations and will require creativity in outreach and assisting in the securing of sales.
Responsibilities:
Assisting the Law360 sales team during the sales cycle by conducting standard and custom pre-sales product demonstrations to prospective clients; ensuring that our prospective clients fully understand the value of our product offerings
Acting as a product/technical resource for sales teams
Assisting in training new hires and existing sales reps on Law360 products
Create videos and other resources for our sales team to share with prospects
Meet with each of the sales teams to brainstorm and create specific programs to increase sales within their segment
Attend conferences for the purpose of finding new customers and to ensure that our clients understand the full value of our products
Create and deliver public webinars for Law360 prospects and/or current customers
Explore creative ways to increase outreach to prospects and ways to drive revenue
Helping to develop the Insurance Authority pipeline with greater sales team
Responsible for full year Insurance Authority revenue
Requirements:
Juris Doctorate
Expertise in Insurance Law is a plus
3-5 years training experience and/or sales experience is required for this role.
Applicant would be required to conduct a minimum of 4-5 demos per day
Ability to interact between departments both internally and externally (other companies within the LexisNexis umbrella)
Candidates must be able to articulate the value of Law360 to our customers virtually and in person
This position requires the candidate to be a team player and to be extremely adaptable
Excellent communications skills, attention to detail and a proven ability to multitask are essential
LexisNexis Legal & Professional ( is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its LexisNexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business.
Company DescriptionLexisNexis Legal & Professional ( is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its LexisNexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business.
Behavioral Support Specialist: Paid Training and Certification
Posted today
Job Viewed
Job Description
Job Description
Psychology Opportunity - Free Training in Carroll Gardens-NY*
Seeking candidates who are able to a make a long term commitment (minimum 6 months) | Competitive Pay | Flexible Hours | Free Training | Sign-On & Referral Bonuses
Are you ready to start a rewarding career in Applied Behavior Analysis (ABA) with no prior experience? Join our team as an Entry-Level ABA Therapist and enjoy competitive pay, flexible hours, and a range of bonuses. This is a great opportunity to make a meaningful difference in the lives of children with Autism while building your career!
Perks:
- Competitive Pay : Earn between $20 - $30 per hour based on experience and performance
- Flexible Hours: Ideal for students or part-time job seekers choose from afternoon and evening shifts that work with your schedule.
- Great opportunity for anyone in Education or related fields, as many positions offer afternoon or evening hours. Great role for Teachers, Teachers Assistants, and Paraprofessionals! (No experience needed)
- Enjoy job security and advancement opportunities in the thriving ABA industry.
- Ideal for those seeking part-time positions.
- A fantastic entry point into the field of psychology, providing valuable real-world experience.
- No prior ABA experience needed; we provide comprehensive training.
Responsibilities:
- Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior.
- Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans.
- Record session data accurately using electronic devices.
- Foster a positive learning environment for clients and connect with families.
- Collaborate with families and BCBA Supervisor(s) to enhance treatment effectiveness.
Qualifications:
- High school diploma or equivalent.
- Willingness to learn and passionate about making a difference for children with Autism.
- Patience, compassion, and the ability to maintain a calm demeanor in challenging situations.
Need to Know:
- Services will be provided in clients' homes or in community-based locations.
- All positions start off part-time.
- Required to take the 40-hour Registered Behavior Technician course.
- Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives.
Ready to leverage your educational skills to help more children? Apply today, join our team, and let your skills in the classroom make a positive impact on the lives of children with Autism.
Entry-Level Behavior Specialist with Free RBT Training
Posted today
Job Viewed
Job Description
Job Description
Psychology Opportunity - Free Training in Midwood-Ditmas Park, NY*
Seeking candidates who are able to a make a long term commitment (minimum 6 months) | Competitive Pay | Flexible Hours | Free Training | Sign-On & Referral Bonuses
Are you ready to start a rewarding career in Applied Behavior Analysis (ABA) with no prior experience? Join our team as an Entry-Level ABA Therapist and enjoy competitive pay, flexible hours, and a range of bonuses. This is a great opportunity to make a meaningful difference in the lives of children with Autism while building your career!
Perks:
- Competitive Pay : Earn between $20 - $30 per hour based on experience and performance
- Flexible Hours: Ideal for students or part-time job seekers choose from afternoon and evening shifts that work with your schedule.
- Great opportunity for anyone in Education or related fields, as many positions offer afternoon or evening hours. Great role for Teachers, Teachers Assistants, and Paraprofessionals! (No experience needed)
- Enjoy job security and advancement opportunities in the thriving ABA industry.
- Ideal for those seeking part-time positions.
- A fantastic entry point into the field of psychology, providing valuable real-world experience.
- No prior ABA experience needed; we provide comprehensive training.
Responsibilities:
- Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior.
- Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans.
- Record session data accurately using electronic devices.
- Foster a positive learning environment for clients and connect with families.
- Collaborate with families and BCBA Supervisor(s) to enhance treatment effectiveness.
Qualifications:
- High school diploma or equivalent.
- Willingness to learn and passionate about making a difference for children with Autism.
- Patience, compassion, and the ability to maintain a calm demeanor in challenging situations.
Need to Know:
- Services will be provided in clients' homes or in community-based locations.
- All positions start off part-time.
- Required to take the 40-hour Registered Behavior Technician course.
- Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives.
Ready to leverage your educational skills to help more children? Apply today, join our team, and let your skills in the classroom make a positive impact on the lives of children with Autism.
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Customer Service Fundamentals Job Training
Posted today
Job Viewed
Job Description
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Newark area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Customer Success
- Business Operations
- Project Management
- IT Support
- Application Development
- Data Analytics
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Customer Service Fundamentals Career Training Opportunity
Posted today
Job Viewed
Job Description
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Application Development
- Business Operations
- Banking
- IT Support
- Investment Operations
- Data Analytics
- Project Management
- Network Security & Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Customer Service Fundamentals Career Training Opportunity
Posted today
Job Viewed
Job Description
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Application Development
- Business Operations
- Banking
- IT Support
- Investment Operations
- Data Analytics
- Project Management
- Network Security & Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.