91 Director Of Operations jobs in Dallas

**Company Overview:**
Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
**Job Description:**
**Salary is based on experience, betweek $70,000 and $2,000 annually.**
The Director of Special Services Supports the Threat, Disaster, and Emergency Response division and is responsible for oversight and execution of temporary and ad hoc security deployments. This includes managing the Special Services Team for strike-related, emergency, and disaster-response operations, overseeing staffing, travel coordination, and on-site leadership for high-risk or time-sensitive assignments. The Director also supervises the Transport and Show Teams and other team members in the Special Services Group.
**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:** Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:
+ Ensures client satisfaction and responds to any and all customer issues/concerns in a timely manner.
+ Ensures that accurate timekeeping, payroll, and billing data is posted in automated payroll and billing system; verifies billing and payroll reports and ensures that responsible supervisors or managers correct discrepancies; interfaces with accounts receivable and payroll departments to make corrections as necessary.
+ Maintains current knowledge of client contracts and requirements.
+ Responsible for ensuring accurate documentation on requests from the beginning of the request from a client through the end of the process, which includes providing pertinent information to our accounting staff for pay and bill purposes.
+ Coordinates scheduling changes with Operations Managers, Off-Duty Officers and Subcontractors; serves as a liaison with clients and Operations Management, Off-Duty Officers and Subcontractors in resolving scheduling, training, billing and payroll challenges.
+ Coordinates the removal of Subcontractors from posts based on client complaints, attendance problems or other performance issues; advises management of any staffing problems that may arise.
+ Maintains an open line of communication with RACS and AUS enterprise account management teams to ensure top-of-class customer service.
+ Drives the goals of the group in providing quality service to include utilization of Active Law Enforcement when requested when at all possible.
+ On call 24/7 for staff and client support.
+ Performs tasks and duties of a similar nature and scope as required for assigned office.
+ Special Services
+ Manages the Special Services Team to ensure client requests are secured and processed per standard protocol and meet the expectations outlined below.
+ Lead planning and field execution of strike, emergency, and disaster-response deployments.
+ Oversee all travel arrangements for deployed personnel, including flights, lodging, ground transportation, and related logistics.
+ Ensure all travel-related documentation is accurately recorded and expenses tracked according to policy.
+ Coordinate staging plans for mobilized teams, including transportation timelines and resource delivery.
+ Reports on the metrics of the Special Services team to include wins and opportunities.
+ Holds margins at or above 26% and payroll/billing accuracy to 98% or better in accordance with company standards. Tracks and reports margin and current payroll/billing accuracy to Senior Management on a weekly basis.
+ Dispatching unarmed, armed and Law Enforcement officers throughout the country in emergency situations.
+ Ensures consistent and accurate communication and record keeping regarding all assignments identifying specific actionable parameters based on the sensitivity and complexity of the assignmen
+ Transport & Show Support Oversight and Management
+ Ensure the Operations Manager is maintaining accurate transport schedules, vehicle logs, and personnel assignments.
+ Monitor the execution of transport operations to ensure efficiency, safety, and compliance with deployment timelines.
+ Oversee the planning, coordination, and execution of show and event deployments across all designated venues.
+ Directly supervise Operations Managers responsible for scheduling, staffing, and post-deployment reporting.
+ Maintain a standardized documentation process for all show deployments, including personnel rosters, site details, incident logs, and billing reports.
+ Serve as the escalation point for issues arising during live events or high-visibility assignments.
+ Reports on the metrics of the transport and show team to include wins and opportunities.
+ Holds margins at or above 23% and payroll/billing accuracy to 98% or better in accordance with company standards. Tracks and reports margin and current payroll/billing accuracy to Senior Management on a weekly basis.
**BASIC QUALIFICATIONS:** To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required in order to be hired. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
**Formal Education, Licenses, and Certifications Required:**
+ Bachelors degree preferred. Experience will be taken into consideration as a supplement to a degree.
**Type and Length of Specific Experience Required:**
+ 7+ years of professional-level security management experience
+ Experience in management of high volume, multi-faceted service team
**Knowledge and Skills Required:**
+ Proficient in MS applications (Outlook, Word, Excel, Power Point).
+ Understanding of emergency security operations and active law enforcement deployments.
+ Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
+ Ability to maintain professional composure when dealing with unusual circumstances.
+ Demonstrated knowledge of mathematical concepts including computation of rates, ratios, percentages, averages and reconciliation.
+ Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner.
+ Ability to understand and provide instructions in written, oral, diagrammatic, or schedule form.
+ Ability to write logs and reports.
+ Planning, organizing, and leadership skills.
+ Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
+ Ability to be an effective team member.
+ Courteous telephone manner.
+ Ability to multitask with strong attention to detail.
+ Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
**Salary is based on experience, betweek 70,000 and 82,000 annually.**
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ID:**
**Location:** United States-Texas-Dallas
**Job Category:** Management

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Marriott Dallas Uptown, 3033 Fairmount Street, Dallas, Texas, United States, 75201VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $105,000 - $144,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability**
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Analyzes service issues and identifies trends.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
**Managing Revenue Goals**
- Monitors hotel operations sales performance against budget.
- Reviews reports and financial statements to determine hotel operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
**Leading Operations and Department Teams**
- Champions the brand's service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
- Develops systems to enable employees to understand guest satisfaction results.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
**Managing and Conducting Human Resources Activities**
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures employees are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** W Dallas, 2440 Victory Park Lane, Dallas, Texas, United States, 75219VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $105,000 - $144,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability**
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Analyzes service issues and identifies trends.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
**Managing Revenue Goals**
- Monitors hotel operations sales performance against budget.
- Reviews reports and financial statements to determine hotel operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
**Leading Operations and Department Teams**
- Champions the brand's service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
- Develops systems to enable employees to understand guest satisfaction results.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
**Managing and Conducting Human Resources Activities**
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures employees are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Relocation Assistance Available
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Renaissance Dallas Hotel, 222 Stemmons Freeway, Dallas, Texas, United States, 75207VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**JOB SUMMARY**
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability**
- Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
- Analyzes service issues and identifies trends.
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
**Managing Revenue Goals**
- Monitors hotel operations sales performance against budget.
- Reviews reports and financial statements to determine hotel operations performance against budget.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
**Leading Operations and Department Teams**
- Champions the brand's service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
- Develops systems to enable employees to understand guest satisfaction results.
- Communicates a clear and consistent message regarding departmental goals to produce desired results.
**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
**Managing and Conducting Human Resources Activities**
- Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
- Ensures employees are treated fairly and equitably.
- Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
- Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
- Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
- Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
- Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
- Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
The salary range for this position is $121,000 to $167,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Our client is seeking a dynamic and strategic Director of Operations to lead their operational functions in **Dallas, Texas**. This senior management role is responsible for overseeing all day-to-day operations, ensuring efficiency, productivity, and profitability across various departments. The ideal candidate will have a proven track record in operations management, strategic planning, and team leadership, preferably within a fast-paced industry. You will be instrumental in developing and implementing operational strategies, optimizing workflows, managing budgets, and driving continuous improvement initiatives. Key responsibilities include ensuring quality standards, managing resources effectively, fostering a culture of accountability, and collaborating with executive leadership to achieve organizational goals. This hybrid position allows for flexible work arrangements, balancing essential in-office presence with remote work capabilities. You will lead cross-functional teams, identify areas for operational enhancement, and implement solutions that improve performance and reduce costs. Strong analytical skills, exceptional problem-solving capabilities, and outstanding communication and interpersonal abilities are essential. This is a challenging and rewarding opportunity to shape the operational future of a growing organization and make a significant impact on its success.
Responsibilities:

• Oversee all aspects of daily operations to ensure efficiency and productivity.
• Develop and implement operational strategies and business plans.
• Manage departmental budgets and financial performance.
• Lead and mentor operational teams, fostering a high-performance culture.
• Identify opportunities for process improvements and implement solutions.
• Ensure compliance with all relevant regulations and company policies.
• Collaborate with executive leadership on strategic initiatives.
• Monitor key performance indicators (KPIs) and drive operational excellence.
• Manage resource allocation and optimize operational workflows.
• Drive innovation and continuous improvement across the organization.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA preferred.
• 10+ years of progressive experience in operations management.
• Proven experience in strategic planning and execution.
• Strong leadership, team management, and people development skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Financial acumen and experience managing budgets.
• Proficiency with operations management software and ERP systems.
• Outstanding communication and interpersonal skills.
• Experience in a hybrid work environment is a plus.

Our client is seeking a strategic and results-oriented Director of Operations to oversee and optimize the operational functions of their organization in Dallas, Texas, US . This hybrid role requires a leader with extensive experience in managing complex operational processes, driving efficiency, and ensuring the seamless delivery of products or services. You will be responsible for developing and implementing operational strategies, managing budgets, and leading a diverse team of operational professionals. The ideal candidate possesses strong leadership qualities, exceptional problem-solving skills, and a deep understanding of supply chain management, process improvement, and quality control.

Responsibilities:

• Develop, implement, and monitor strategic operational plans to align with the company's overall goals.
• Oversee daily operations, ensuring efficiency, productivity, and cost-effectiveness.
• Manage and optimize supply chain, logistics, and inventory management processes.
• Implement and enforce quality control standards to ensure product/service excellence.
• Develop and manage operational budgets, forecasting future needs and identifying cost-saving opportunities.
• Lead, mentor, and develop the operations team, fostering a culture of high performance and continuous improvement.
• Identify and implement process improvements and best practices to enhance operational workflows.
• Ensure compliance with all relevant industry regulations and safety standards.
• Collaborate with other department heads to integrate operational strategies with overall business objectives.
• Manage relationships with key suppliers and vendors.
• Analyze operational data and generate reports to inform decision-making and strategic planning.
• Oversee the deployment and maintenance of operational technologies and systems.
• Handle complex operational challenges and implement effective solutions.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. MBA or advanced degree preferred.
• Minimum of 10 years of progressive experience in operations management, with at least 5 years in a leadership role.
• Proven track record of successfully managing large-scale operations and driving significant improvements in efficiency and cost reduction.
• Expertise in supply chain management, logistics, inventory control, and process optimization (e.g., Lean, Six Sigma).
• Strong financial acumen and experience managing budgets.
• Excellent leadership, team-building, and people management skills.
• Exceptional analytical, problem-solving, and strategic thinking abilities.
• Proficiency in relevant operational software and ERP systems.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work effectively in a hybrid work environment and collaborate across departments.
• Demonstrated ability to manage change and lead teams through transitions.

This is a pivotal leadership opportunity within a growing organization, offering the chance to make a substantial impact on its success. If you are a seasoned operations leader, we encourage you to apply.

Our client, a rapidly expanding enterprise in the manufacturing sector, is seeking an experienced and strategic Director of Operations to oversee and optimize all operational functions within their Dallas, Texas, US facilities. This executive-level position is responsible for driving efficiency, productivity, and profitability across manufacturing, supply chain, logistics, and quality assurance. The ideal candidate will have a strong background in lean manufacturing principles, Six Sigma methodologies, and supply chain optimization. You will lead a diverse team of operational managers and staff, fostering a culture of continuous improvement, accountability, and high performance. Key responsibilities include developing and implementing operational strategies, managing budgets, setting performance metrics, and ensuring compliance with safety and environmental regulations. The Director of Operations will play a critical role in strategic planning, identifying opportunities for innovation and cost reduction, and ensuring the seamless integration of new technologies. We are looking for a visionary leader with exceptional problem-solving skills and the ability to manage complex, large-scale operations. This is an on-site role, requiring full dedication to our Dallas, Texas, US headquarters. Strong analytical skills, the ability to interpret complex data, and make data-driven decisions are essential. You will also be responsible for vendor management, strategic sourcing, and cultivating strong relationships with key supply chain partners. The successful candidate will possess outstanding leadership qualities, including the ability to motivate teams, drive change, and build a cohesive operational framework that supports the company's growth objectives. This is a significant opportunity for a seasoned operations executive to make a substantial impact on a thriving organization.

Responsibilities:

• Oversee and manage all aspects of operations, including manufacturing, supply chain, logistics, and quality.
• Develop and implement strategic operational plans to enhance efficiency, productivity, and profitability.
• Lead, mentor, and develop a team of operational managers and staff.
• Establish and monitor key performance indicators (KPIs) to drive operational excellence.
• Manage operational budgets and identify cost-saving opportunities.
• Implement and champion lean manufacturing and Six Sigma methodologies.
• Ensure compliance with all safety, environmental, and regulatory standards.
• Drive continuous improvement initiatives across all operational areas.
• Optimize supply chain processes, including procurement, inventory management, and distribution.
• Collaborate with cross-functional leaders to align operational strategies with business goals.

Qualifications:

• Bachelor's degree in Engineering, Business Administration, Operations Management, or a related field.
• Master's degree (MBA or relevant field) preferred.
• Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role.
• Proven track record in managing complex manufacturing and supply chain operations.
• Expertise in lean manufacturing, Six Sigma, and continuous improvement methodologies.
• Strong financial acumen and experience managing large operational budgets.
• Demonstrated leadership skills with the ability to motivate and inspire teams.
• Excellent strategic planning, problem-solving, and decision-making abilities.
• Proficiency in ERP systems and operational management software.
• Experience in the manufacturing sector is highly desirable.

Our client, a leading player in the logistics and supply chain industry, is seeking an accomplished and visionary Director of Operations to lead their strategic initiatives in Dallas, Texas . This senior management position is responsible for overseeing all aspects of the company's operational efficiency, ensuring seamless execution of services, and driving continuous improvement across the organization. The ideal candidate will possess extensive experience in operational management, a strong track record of implementing process improvements, and exceptional leadership capabilities.

Key responsibilities include developing and executing operational strategies, managing budgets, and optimizing resource allocation to achieve business objectives. You will lead and mentor cross-functional teams, foster a culture of accountability and performance, and ensure compliance with all safety and regulatory standards. This role demands a strategic mindset, excellent problem-solving abilities, and a deep understanding of supply chain dynamics.

The Director of Operations will identify opportunities for operational enhancements, implement new technologies, and streamline workflows to increase productivity and reduce costs. You will be responsible for managing key performance indicators (KPIs), monitoring operational performance, and reporting on key metrics to senior leadership. Strong negotiation skills are required for managing relationships with vendors, carriers, and other external partners. The ability to drive change and manage complex projects is paramount.

Qualifications include a Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field. An MBA or advanced degree is highly preferred. A minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership role, is required. Proven experience in process improvement methodologies (e.g., Lean, Six Sigma) and supply chain optimization is essential. Exceptional leadership, communication, and interpersonal skills are necessary to inspire and manage a large team. This role is based in Dallas, Texas and requires on-site presence to effectively manage operations.

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

As the Director, Supply Chain Operations, you will be responsible for daily operations, including the oversight of processes, reporting, improvements, quality and personnel. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Ensure the quality management system procedures and processes are implemented and maintained
• Oversee productivity and safety standards in accordance with company needs and customer requirements

• Implement and maintain operational processes and procedures
• Prepare reports on performance and potential improvements for operations
• Hire, train, develop and appraise staff effectively; take corrective action as necessary in a timely manner and in accordance with company policies

• Provide direction, development and leadership for the managers and supervisors
• Establish and meet site objectives in the areas of financial performance, safety, quality and customer service while maintaining compliance with all applicable internal and external policies

• Provide accurate and timely submission of key quality, financial and safety reports
• Plan and coordinate site activities with departmental managers and supervisors to ensure objectives are accomplished in a timely and cost-effective manner

What you need to succeed at GXO :

At a minimum, you'll need:

• 7 years of management experience in a supply chain or distribution environment
• Experience with Microsoft Office and computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It'd be great if you also have:

• Bachelor's or master's degree in Supply Chain Management, Business or related field
• 3 years' leadership experience in Third-party Logistics (3PL)
• Availability to travel up to 90% of the time
• Lean, Six Sigma and Continuous Improvement experience
• Experience in an AS9100 or ISO environment
• Proven successful employee engagement and retention strategies with the ability to inspire and motivate the workforce

• Success with building a diverse, inclusive workforce and leading a culture of belonging that respects every team member

• Working knowledge of financial accounting and human resources practices

We engineer faster, smarter, leaner supply chains.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.