RN - Nurse Education Specialist
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CORE VALUES
The core values of Community Health Center of Southeast Kansas (CHC/SEK) are dignity and stewardship. Each staff member is expected to perform their job duties in a way that preserves dignity for our patients and maintains good stewardship of the Center's resources.
GENERAL DESCRIPTION OF POSITION
The Nurse Education Specialist is an integral part of the education team, responsible for developing, coordinating, and delivering training programs for nursing staff and other clinical team members. This role involves creating nursing-focused educational materials, conducting hands-on training sessions, assessing nursing competencies, and supporting the integration of best practices into daily care. The ideal candidate is an experienced nurse passionate about teaching and has a strong understanding of nursing procedures, patient safety, and clinical standards. This position is key to fostering professional growth, promoting excellence in nursing practice, and mentoring staff to enhance patient care and team performance.
Requirements
ESSENTIAL DUTIES
* Design, implement, and deliver training programs for nursing staff, focusing on clinical skills, electronic health record (EHR) documentation, onboarding processes, best practices, and continuing education opportunities.
* Collaborate in developing and managing onboarding and nursing training schedules.
* Conduct training through in-person and virtual sessions, workshops, and individual or group education.
* Evaluate nursing competencies through assessments, provide constructive feedback, and assist with individualized improvement plans as needed.
* Ensure training content aligns with current healthcare standards, regulatory requirements, and best practices for nursing care.
* Deliver individualized education, support, and follow-up to newly hired nursing staff to ensure successful integration into the team.
* Contribute to the development of mentoring and follow-up training programs for new nursing staff.
* Develop training materials and educational resources to support nurses in their daily practice.
* Participate in or facilitate case reviews during monthly nursing or interdisciplinary team meetings.
* Serve as a resource for nursing staff during the onboarding process and as needed for ongoing professional development or continuing education.
* Collaborate with Quality and Risk Management teams to identify specific training needs and implement targeted programs.
* May be requested to provide direct patient care only in cases of extreme staffing shortages, with mutual approval from the Director of Clinical Education and Nursing Leadership.
* For additional essential duties of the Registered Nurse, refer to the corresponding job description.
QUALIFICATIONS
* Licensed as a Registered Nurse in Kansas and Oklahoma, or multistate Registered Nurse license in nurse's state of residence.
* 1-2 years of training experience in using an EHR preferred.
* Preferably three years of clinical experience in an outpatient clinic.
* Valid driver's license, this position will travel as needed.
KNOWLEDGE, SKILLS AND ABILITIES
* Strong presentation, communication, and interpersonal skills, with the ability to effectively utilize digital platforms for delivering engaging and accessible educational content.
* Demonstrate knowledge of the rationale of appropriate patient care.
* Passion for teaching, mentoring, and inspiring growth, with the ability to tailor training to diverse needs and adapt content based on feedback.
* Proficient in using electronic health records and other training platforms/tools.
* Social and cultural sensitivity appropriate to ethnically and economically diverse patient-and employee-base.
* Communicates effectively through appropriate channels, following the proper chain of command for addressing patient complaints.
* Ability to remain calm and respond effectively in emergencies.
* Maintain patient confidentiality in accordance with the organization's policy and procedure and HIPAA requirements.
WORK ENVIRONMENT
While performing the duties of this Job, the employee is regularly required to sit and/or stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. This role may require travel between healthcare facilities to provide training.
On-Site Education Advisor
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The Education Advisor is responsible for selling and marketing Pitsco Education solutions to educational opportunities within a core territory. Main tasks include leading selling of products and services as needed, including follow-up and qualifying leads within their territory. Also required to research opportunities in new and/or underdeveloped markets; provide recommendations to management; forecast, create, and manage new sales and business opportunities and partnerships; attend trade shows; and coordinate workshops. Qualified candidates for this position will demonstrate energy and commitment to Pitsco Education both internally and externally. The position will be located in our Pittsburg, KS office. These tasks are accomplished by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
- Embracing and utilizing a solution-selling approach
- Creating and implementing annual business plans focused on a given territory
- Delivering customer-facing presentations
- Building a sales pipeline
- Following up all leads within specific time frames
- Submitting all sales expense accounts per company procedures
- Traveling to and setting up displays at conventions for customer associations and attending such functions as directed
- Maintaining market share and profitability in accordance with annual plans and budget
- Producing additional sales to present customers and generating new customers
- Using sales data to drive decision-making for territory insight and growth
- Understanding the education market’s needs and dynamics
- Utilizing sales technology tools (e-sell) to prospect, sell, and market to clients
QUALIFICATIONS/REQUIREMENTS:
- Open-minded worker who actively seeks responsibility
- Creative problem solver who thrives in a customer-centric environment
- College degree with two to three years of sales experience
- Self-motivated worker with excellent organizational skills and ability to handle multiple tasks
- Strong written and verbal communication skills
- Strong presentation skills
- Personal leadership and professional skills
- Excellent computer skills
- Experience with a CRM system preferred
- Ability to work in a team environment
- Ability to travel 20% to 30% of the time required
- Position will work out of the Pittsburg, KS, office
- Current and valid driver’s license
- Ability to lift and carry up to 50 pounds
- General office environment
- Ability to be physically mobile with reasonable accommodation including ability to walk, balance, kneel, crouch, reach, stand, and stoop
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