152 Financial Institutions jobs in New York

Head of Management Liability, Financial Institutions, North America Claims page is loadedHead of Management Liability, Financial Institutions, North America Claims Apply locations New York, NY Chicago, IL Red Bank, New Jersey Short Hills, NJ time type Full time posted on Posted 6 Days Ago job requisition id REQ06010

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description

AXIS is seeking a Head of Management Liability, Financial Institutions, to join our North America Claims team to support the expansion of AXIS presence in the Financial Lines Market in North America. As a direct report to the Head of Financial Lines Claims, the successful candidate should possess the ability to lead and develop a sophisticated team of claims professionals handling and managing a wide variety of claims, including Management Liability Claims including Private Equity, Investment Advisors E&O and D&O, Insurance Professional Liability, Bankers Professional Liability, Transactional, and Contingent Risk.

The selected candidate will work closely with colleagues across AXIS Insurance including North American Claims and International Claims as well as the Commercial Management Solutions (CMS) and Financial Institutions (FI) Business Units in order to develop and drive an industry leading claims offering and strategy.

Using data driven reporting and productivity metrics, this leader will deliver best-in-class service for AXIS clients and provide career paths for Axis claim professionals to grow and develop. This role will also be responsible for delivering the AXIS North America Claims value proposition engaging with stakeholders, brokers, and insureds to ensure constant communication and service engagement distinguishes Axis claims every day.

This role will lead and develop a team of claims professionals to provide best-in-class service and are responsible for:

• Direct supervision and management of claims including the investigation, analysis and evaluation of coverage liability and damages, within best practices

• Provide all aggregate reporting on behalf of the North America Financial Institutions Claims portfolio including in collaboration with the Global Markets Claims team.

• Partner with CMS and FI Underwriting & Professional Liability Actuarial on issues including claim metrics, claim trends, and risk assessments including quarterly reserving reviews.

• Develop and refine, in partnership with the CMS and FI Underwriting and North American Claim Operations, a best-in-class Panel for the middle market segments of CMS and FI Claims written on duty to defend forms connecting the “right” client with the “right” defense counsel.

• Close collaboration with the Head of Specialty Complex Claims for matters involving coverage disputes, including litigation and arbitration initiated by Axis issuing companies and when Axis issuing companies are parties to such litigation

• Issue spotting and evaluating when to request use of outside coverage counsel and escalating same to the Specialty Complex Claims for final approval

• Formulating claims management strategies, assigning, directing, and managing outside defense counsel

• Providing guidance to the claims teams including strategic direction for the life of the claim

• Managing costs, including use of coverage counsel and litigation costs as well as collaborating and working with the Axis Claims Litigation & Vendor Management team ensuring cost management and the development and enhancement of the Financial Lines panel

• Collaborating across disciplines and business units, including: the general counsel team which oversees errors and omissions issues arising from claims handling

• Identifying, liability and coverage trends and issues with both individual and portfolio impact and formulating the processes and strategies for managing such claims as well as ensuring accurate and consistent claims management across impacted underwriting segments and lines of business.

• Supporting underwriting inquiries and information requests regarding policy construction and drafting, reporting claim trends, data analysis, and risk assessments

• Actively coaching and mentoring direct reports, providing regular feedback, and developing employees for broader roles and responsibilities that support professional growth and development and working collaboratively with HR Business partner support and guidance.

• Recruit, hire and retain top talent and develop appropriate succession plans

• Build and maintain key relationships with internal stakeholders (e.g ., peers, Underwriting, Actuarial, various executive management leaders) and external stakeholders (e.g ., brokers, insureds, attorneys, auditors, reinsurers, and vendors)

• Extensive communication with senior executives, brokers, reinsurers, actuaries, insureds, and auditors (both external and internal)

• Axis Culture and Values – everyday demonstrate the Axis behaviors that support and align with Axis values: People, Decisiveness, Excellence and Stronger Together

KEY SKILLS & ABILITIES:

7-10+ years of claims management experience in Claims Leadership of the specific lines of business as well as:

• Demonstrated leadership, organizational, and management skills

• A public profile and reputation for leadership and technical excellence

• Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims

• Analytical and data proficiency to drive results, make decisions and drive outcomes

• Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues

• Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints

• Demonstrated ability and experience handling claims involving a wide variety of loss scenarios, including CAT losses, as well as reporting and presenting about same to senior management

• In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills

• Law Degree and admission in good standing to one of the fifty state bars or educational equivalent is a plus

• Travel is associated with this role (e.g., team management, broker & client meetings, conferences & other marketing)

We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry.

Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company.

We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

About Axiom : Axiom is where legal teams go to find the right talent for everything from routine in-house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don't need, or turning to a low-cost agency that can't meet their quality standards. At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and lawyers, with our "work smarter, adapt faster, go further" approach - connecting growing mid-market and Fortune 500 companies with the world's deepest bench of experienced, specialized legal talent.About the Team : We exist to inject new energy and new thinking into a precedent-bound profession. We love the company we're building with undignified enthusiasm. We're committed to our mission and to our people. We celebrate our successes, learn from our failures, and find opportunity in adversity. We surround ourselves with inspiring, talented people who have a contagious energy and incurable passion for what they do. We pride ourselves on listening and relating to our colleagues and clients in a way that's genuine, human, and memorable. We care about the little things.Our People : Generate new, creative, and disruptive ideas to change the status quo in their fieldsPossess an unbelievable work ethic and unwavering commitment to qualityStretch beyond what's expected and prioritize ongoing learning and developmentAssume best intentions and take a 'glass half full' approach to their workBring others together, creating strong relationships across lines of differenceSeek to understand and learn from perspectives counter to their ownLeave a lasting impressionAbout the Role : We are looking to hire salespeople to fuel our continued growth. With our backing and proven success, we're looking for evangelists - salespeople who can envision a better future for clients, bring clients to see that vision, and create lasting partnerships that exceed clients' greatest expectations. This role is well-suited for a highly consultative seller who's accustomed to sitting at the table with executive-level decision makers to devise solutions to their toughest problems. You will be afforded a high degree of accountability and ownership over a portfolio of F500 and industry leading clients focusing on account growth as well as new business , you will spend your days : Originating opportunity and closing deals : You will be responsible for bringing in new business (new logo generation), originating and selling to our biggest fans, and making believers of fresh clients.Getting to know your clients : You will define the client experience by building durable relationships, inspiring trust, and proposing innovative solutions to their problems.Consulting with C-level executives : Our clients are savvy leaders of the world's largest in-house legal teams, and you will be at the table with them daily planning for their future.Collaborating : At Axiom we pride ourselves on our cross-functional sales culture. This is a not a role for the lone wolf seller. You will partner daily with the broader commercial team to close and support strategic opportunities.Leading : You will offer thought leadership to clients as well as internally mentor and offer professional insights to junior team members.About You : You have a background in B2B client service and have extensive experience consultative sales role where you exceeded business goals on a monthly, quarterly, and / or annual basis.You have a proven track record in heavy business development initiatives and generating new logos.You are comfortable working in a senior role as an individual contributor.You understand what goes into the sales process from prospecting to close, and you're no stranger to managing multiple complex deals across multiple clients and stages.You are highly organized with a meticulous attention to detail and pattern recognition, you manage your time well and possess expert judgment and decision-making skills.You are a high-impact communicator and know how to present to executive-level stakeholders. You're no stranger to PowerPoint and the rest of Microsoft Office Suite.You know your way around Salesforce (or comparable CRM system) and understand the importance of leveraging data to make smart decisions about where to spend your time.You demonstrate a relentless service orientation, effortlessly form trusted-advisor relationships, are catalytic in your desire to improve the status quo, and can operate effectively within a highly collaborative team environment.You are legally eligible to work in the United 's total rewards philosophy is to be transparent and equitable with all job candidates. The annual base salary range for this role based in New York City, New York is $90,000-$102,500. You will also be eligible to participate in our Quarterly Bonus Plan which on target would be 65% of your base salary for a Manager level role in our Commercial business unit. You can also participate in our benefits programs that include healthcare, life and disability coverage, 401K with company match, paid sick and personal time off, paid parental leave and more Please note that the final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to move up to the next level, the market you are located in, and other business for Individuals with Disabilities : Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at and include "Applicant Accommodation" in the subject line. Create a job alert for this search #J-18808-Ljbffr

• Unique Culture: We're not just a team; we're a family. Our success is rooted in a culture built on strong values, integrity, and a commitment to delivering exceptional service to our clients.
• Endless Opportunities: As a rapidly growing wealth management firm, your potential for internal growth and career development is limitless. We believe in fostering an environment where every team member can thrive.

• Client Relationship Management: Assist in establishing and maintaining client relationships by processing requests, maintaining accounts, and promptly responding to inquiries.
• Operational Support: Provide administrative and operational support to financial advisors, including asset transfers, mail processing, money movement requests, estate paperwork and more.
• Communication Excellence: Answer client service calls daily, addressing general questions about accounts and paperwork. Prepare and send necessary documents and new account packages. .
• Team Collaboration: Work closely with all service team members, contributing to a collaborative and supportive work environment.

• Education: Bachelor's Degree preferred.
• Skills: Strong people skills, attention to detail, and a professional work ethic.
• Team Player: A true team player with the ability to handle multiple responsibilities and take initiative.
• Communication: Excellent verbal, written, and interpersonal communication skills.
• Technology: Proficiency in Microsoft Office (Word, Excel and Outlook)
• Experience: 1-3 years of financial service experience preferred

• Competitive compensation
• Open and supportive team-based environment
• Full medical and dental benefits
• 401(k) plan with company match