What Jobs are available for Front Desk Agents in Austin?

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Renaissance Austin Hotel, 9721 Arboretum Boulevard, Austin, Texas, United States, 78759VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $19.28 per hour
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Our client, a premier hospitality group, is seeking an exceptional Luxury Hotel Concierge & Guest Relations Manager to elevate the guest experience at their flagship property in **Austin, Texas, US**. This pivotal role requires an individual with an impeccable track record in high-end customer service, a passion for creating memorable moments, and a deep understanding of the Austin lifestyle. You will be the primary point of contact for our discerning guests, anticipating their needs and exceeding expectations before, during, and after their stay.

Responsibilities:

• Oversee all concierge operations, ensuring seamless service delivery and maintaining the highest standards of hospitality.
• Proactively anticipate guest needs, offering personalized recommendations for dining, entertainment, transportation, and local attractions.
• Manage and coordinate guest requests, reservations, and special arrangements with efficiency and discretion.
• Cultivate and maintain strong relationships with local vendors, businesses, and service providers to offer exclusive experiences.
• Resolve guest issues and concerns promptly and professionally, turning potential challenges into opportunities for service recovery.
• Supervise and train a team of concierge professionals, fostering a culture of excellence and continuous improvement.
• Develop and implement innovative guest services initiatives to enhance overall satisfaction and loyalty.
• Maintain a comprehensive knowledge base of the hotel, local area, and current trends to provide informed advice.
• Ensure the concierge desk is impeccably presented and fully stocked with necessary information and amenities.
• Collaborate with other hotel departments, including front desk, housekeeping, and food & beverage, to ensure a cohesive guest experience.

Qualifications:

• Minimum of 5 years of experience in a similar role within a luxury hotel environment.
• Proven ability to manage and lead a team effectively.
• Exceptional communication, interpersonal, and problem-solving skills.
• Proficiency in hotel management software and concierge-specific platforms.
• A polished and professional demeanor with an innate understanding of etiquette and discretion.
• Fluent in English; additional languages are a significant asset.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Passion for creating extraordinary guest experiences and a commitment to service excellence.
• A proactive and resourceful approach to anticipating and fulfilling guest requests.

This is an outstanding opportunity to join a dynamic team and contribute to the success of a world-class establishment in the heart of **Austin, Texas, US**. We are looking for an individual who embodies sophistication, warmth, and a genuine desire to make every guest feel special.

Shift: M - F 7am - 4pm (1 hour lunch break)
Required Skills:
+ Customer Service Receptionist (1+ years)
+ Vendor Management experience
+ Ticketing System experience (huge plus but not required)
Job Description:
+ Work in Customer Service in the equivalent of a "service advisor" role, answering phones, taking walk up customers, initiating work orders for technicians, coordinating with technicians, closing work orders, tracking the flow of vehicles through the shop.
+ Assist with Cellular support tickets in ServiceNow - fulfilling activation and disconnect requests, and others as needed.
+ Assist with Stores tasks as needed, specifically covering the window for item issuance.
Job Type & Location
This is a Contract position based out of Austin, TX.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Austin,TX.
Application Deadline
This position is anticipated to close on Nov 7, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Why us?**
Sage Hospitality Group is set to hire a **Front Desk Manager** at Hotel Van Zandt in Austin, Texas!
Located in the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of meeting space. You can enjoy live music at our featured restaurant onsite, Geraldine's, host pool parties, or check out one of the many pop-up events. Join us here to make a difference!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
**Job Overview**
The Front Desk Manager is responsible for the daily operation of the Front Desk and acts as the main contact for guests and other hotel departments. Ensures an efficient guest registration, check out and telephone service. Ensures front desk agents are completed in accordance to established policies and procedures. Assists in the training and hiring of Front Desk Agents.
**Responsibilities**
+ Ensure guest arrival and departure procedures are accurately followed in a smooth and timely manner.
+ Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
+ Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
+ Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
+ Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
+ Coordinate activities and foster good relations with our valet and taxi services.
+ Provides information and assists staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
+ Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
+ Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
+ Ensure all Front Desk Associate duties are completed daily.
**Qualifications**
**Education/Formal Training**
High School diploma or equivalent
**Experience**
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
**Knowledge/Skills**
+ Requires working knowledge of guest services and hotel services, policies or operations.
+ Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to read written forms of communication and monochrome computer screen.
+ Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
+ 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
+ Mobility - must be able to reach all areas of hotel to assist clients.
+ Occasional standing.
+ Occasional carrying and lifting of files and office items up to 25 lbs.
**Environment**
Work inside 95%Material/Equipment used. Prolonged standing at indoor, thermostatically climate-controlled workstation.
**ID:** _ _
**Position Type:** _Regular Full-Time_
**Property** **:** _Hotel Van Zandt_
**Outlet:** _Hotel_
**Category:** _Front Desk & Guest Services_
**Tipped Position:** _No_
**_Address_** **:** _605 Davis St_
**_City_** **:** _Austin_
**_State_** **:** _Texas_
EOE Protected Veterans/Disability

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a **Security Officer - Front Desk Tech Site** in **Austin, TX** , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional with Allied Universal at a leading tech-focused location, you will serve as the first point of contact for visitors and team members. Your primary responsibility will be to manage access control, monitor entry points, and provide outstanding customer service. By remaining visible and approachable, you help to deter security-related incidents while fostering a welcoming environment. You'll utilize technology, such as computers or tablets, to support daily operations. Join a team that values agility, reliability, and innovation, where your integrity and teamwork contribute to a caring, people-first culture.
**Position Type: Full Time**
**Pay Rate: $29.00 / Hour**
**Job Schedule:**
**Day** **Time**
Mon08:00 AM - 05:00 PM
Tue08:00 AM - 05:00 PM
Wed08:00 AM - 05:00 PM
Thur08:00 AM - 05:00 PM
Fri08:00 AM - 05:00 PM
**Why Join Us:**
+ **Smart Tools:** Access to our exclusive technology to view and claim additional shifts to earn more.
+ **Career Growth:** Get paid training and access to career growth opportunities.
+ **Financial Benefits:** Participate in our retirement savings plan to invest in your future.
+ **Exclusive Perks:** Enjoy discounts on top brands and services through our Perks Program.
**What You'll Do:**
+ Welcome and check in visitors, employees, and contractors, verifying identification and providing badges as needed.
+ Monitor access to the location, helping to deter unauthorized entry and/or suspicious activity.
+ Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal protocols and site-specific procedures.
+ Provide customer service by answering questions and assisting guests and staff at the front desk.
+ Monitor security-related systems, such as surveillance cameras and access control, and report irregularities to the appropriate personnel.
+ Maintain detailed logs of visitor activity, incidents, and other front desk operations.
+ Communicate professionally with onsite personnel, Allied Universal management, and emergency responders when appropriate.
**Minimum Requirements:**
+ Must be at least 21 years of age.
+ Must have at least 5 years of security-related experience.
+ Access control and/or badge experience is preferred.
+ Comfortable using a computer or tablet is preferred.
+ CPR certification is preferred.
+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
+ Possess a high school diploma or equivalent.
+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
+ A valid driver's license will be required for driving positions only.
**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: .
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . C15802
**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: .
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . C15802
**Job ID:**
**Location:** United States-Texas-Austin
**Job Category:** Security Officer

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.