1366 Front Desk Staff jobs in Miami

The Front Desk Receptionist serves as the first point of contact for guests, delivering exceptional customer service and ensuring a smooth and welcoming check-in and check-out experience. This role is responsible for managing reservations, handling guest inquiries, and maintaining the front desk's professional appearance and operation. The ideal candidate is friendly, detail-oriented, and thrives in a hospitality-driven environment.

• Greet guests warmly and professionally upon arrival and departure.
• Check guests in and out using the property's reservation and

> For those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Front Desk Clerk to work at a premier medical office in Hollywood, FL. Sound good? Take a closer look below. You owe it to yo Receptionist, Front Desk, Hotel, Staffing, Patient

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation eyewear and eye care into one excellent experience at a single low price. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track.

The role provides prompt, courteous service to customers either on the phone or in person. The specifics include ensuring high quality customer service while following all safety protocols, ensuring a smooth flow of customers through the store, answering, screening, and forwarding incoming phone calls in accordance with National Vision protocol, processing and understanding managed care plans while obtaining document information from the insurance company as needed, providing customers basic and accurate information, scheduling and confirming appointments, follow-up visits and classes, filing all patient records daily and pulling patient files for the next day's appointments, checking order status and notifying customers when orders are in or of any delays, keeping reception area tidy and presentable with all necessary materials, receiving, sorting, distributing daily mail/deliveries and maintaining inventory of office supplies, and participating in regularly scheduled mandatory communication meetings.

The suitable talent includes experience as a receptionist, front office representative or similar role preferred but not required, 0-2 years related experience or training preferred, experience handling multiple phone lines preferred, strong customer service skills required, and strong organizational skills required. Education: high school diploma or equivalent. Taking care of our people, we understand the importance of financial health and security, and because of that, we provide competitive compensation to all associates including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending

As the Front Desk Receptionist, you will:

Exhibits a genuine cheerful and friendly demeanor at all times.

Approachable, warm and helpful.

Conducts self to reflect the high standards of professionalism within Concord.

Answers telephones and directs the caller to the appropriate associate.

Greets and directs visitors to the company.

Takes and retrieves messages for various Concord team members.

Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.

Receives sorts and forwards incoming mail. Maintains and routes publications.

Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).

Keep mail room and storage areas orderly and hazard free.

Complete the ordering, receiving, stocking and distribution of office supplies.

Clerical duties such as photocopying, faxing, filing and collating.

Administrative support for the various department leaders.

Stocks break rooms with supplies and keep the break rooms tidy. Run, unload and put away dishes in break rooms.

Manage office equipment and assists other associates with the operation of office equipment.

Publishes OnCue each week.

Follows safety and security procedures.

Learn, understand and refer to the Concord Operating Procedures.

Order catering for meetings.

Keep water stocked for visitors.

Assist with in house meetings and trainings.

Benefits of Working for Concord Hospitality.

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

"We Are Concord! "We support diversity and inclusion through our mission to be a "Great Place to Work for All."

We're looking for positive, amiable people who can connect with children and parents, supporting them each step of the way while maintaining light administrative functions with a keen attention to detail. This role has real impact on the lives of families in our community, engaging them in fun and uplifting experiences that become lasting memories!

We are seeking a Front Desk Agent to join our energetic and growing team! The successful candidate will be responsible for greeting clientele as they are entering/exiting, customer communication via email, SMS, and phone, processing transactions, resolving inquiries and issues, promoting programs and events, and maintaining the facility. This role requires a friendly face and upbeat attitude, excellent organizational skills, strong attention to detail, and the ability to work independently in a fast-paced environment.

Requirements

Customer Communication:

• Greet everyone as they are entering or exiting the facility.
• Answer phone calls/return voicemails promptly
• Reply to emails and SMS messages from customers and potential customers in a timely manner.

• Accurately process card transactions.
• Resolve any transaction/

Key Responsibilities:Greeting and Check-In: Warmly welcome patients and visitors, ensuring a friendly and professional demeanor at all times. Efficiently check-in patients using our electronic scheduling system.Appointment Scheduling: Accurately schedule patient appointments, considering psychiatrists' availability and specific patient needs. Confirm appointments and manage the appointment calendar effectively.Patient Communication: Answer phone calls and emails promptly and professionally, addressing inquiries, scheduling requests, and general information about our services. Maintain confidentiality and sensitivity when handling patient information.Administrative Support: Assist with administrative tasks such as filing patient records, processing payments, obtaining pharmacy and primary care doctors information, and maintaining office supplies. Ensure all registration forms are completed accurately and efficiently.Insurance Verification: Verify patient insurance coverage and benefits, providing necessary information to patients regarding their coverage and