9 Government Agencies jobs in Pikesville

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do The Director of Presales Solution Consulting, Public Sector (PS) is responsible for managing a team of Presales Managers and Presales Solution Consultants (individual contributors) who support our field sales teams in the PS vertical. This team discovers and understands customer business challenges, complex processes, and architectural landscapes in order to build world-class integrated solutions using Docusign's platform and suite of products. Through engaging stories and custom-built demonstrations, these subject matter experts illustrate the value and benefits of modernizing a prospect's System of Agreement through Docusign's Intelligent Agreement Management offerings. The Director is accountable for coaching and developing Managers and individual contributors, helping them to drive adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is a people manager role reporting to the Senior Director, Solution Consulting. Responsibility Be the PS industry thought leader representing Docusign's solutions to the market Collaborate with Sales and Customer Success to develop and complete PS go-to-market strategies Lead a team of highly skilled professionals across North America, expanding Docusign's presence in the PS market Empower and coach team to uncover, comprehend, and document complex business challenges and insights, enterprise architecture, and product roadmap presentations Direct opportunity engagement and skills alignment with Docusign's strategic Federal, SLED and SMG accounts Drive excellence in knowledge, engagement and interactions inter-team, with customers and our field Provide subject matter mentoring and training to the team Validate and contribute to NA PS go-to-market strategies Oversee the impact and creation of product demo functionality, customer engagements and proof of concepts Partner with product management to address product developments, releases and functionality Support marketing events such as user conferences, trade shows, webinars, etc. and participate in speaking engagements to provide Docusign's point of view on industry solutions Stay current on competitive analyses and understand market differentiators between the company and its competitors across the team Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security, etc. Act as an executive speaker at events and conferences Provide voice-of-the-business internal to Docusign driving market strategy and competitive take outs Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 12+ years overall experience in PS presales 5+ years of first and second line people management experience within PS software presales BA/BS or equivalent experience in a business or a technical-related field of study from an accredited college or university Preferred 15+ years overall experience in a technical Presales role selling enterprise level software with experience managing teams Working knowledge of PS sub-vertical business models and LOBs Strong understanding of PS regulatory bodies their role in PS sub-verticals Familiarity with The Legislative Process and ability to forecast PS industry response Working knowledge of PS software vendor ecosystem Demonstrated PS thought leadership collateral and public speaking Track record of building, coaching and enabling a rapidly growing team Proven experience working with employees at all levels of an organization Ability to drive value selling methodologies Proven success in selling SaaS solutions and leading teams that sell SaaS products Familiarity with Enterprise-class software systems such as ERP, CRM, and ECM Familiarity with electronic signature concepts Strong verbal and written communication skills, attention to detail Willingness to travel 50% or more as needed Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $186,500.00 - $80,400.00 base salary Illinois, Colorado, Massachusetts and Minnesota: 180,300.00 - 261,375.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): 180,300.00 - 270,350.00 base salary Washington DC: 186,500.00 - 270,350.00 base salary Ohio: 169,000.00 - 245,050.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@ for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Remote #LI-MW1 #J-18808-Ljbffr

• Be the PS industry thought leader representing Docusign's solutions to the market
• Collaborate with Sales and Customer Success to develop and complete PS go-to-market strategies
• Lead a team of highly skilled professionals across North America, expanding Docusign's presence in the PS market
• Empower and coach team to uncover, comprehend, and document complex business challenges and insights, enterprise architecture, and product roadmap presentations
• Direct opportunity engagement and skills alignment with Docusign's strategic Federal, SLED and SMG accounts
• Drive excellence in knowledge, engagement and interactions inter-team, with customers and our field
• Provide subject matter mentoring and training to the team
• Validate and contribute to NA PS go-to-market strategies
• Oversee the impact and creation of product demo functionality, customer engagements and proof of concepts
• Partner with product management to address product developments, releases and functionality
• Support marketing events such as user conferences, trade shows, webinars, etc. and participate in speaking engagements to provide Docusign's point of view on industry solutions
• Stay current on competitive analyses and understand market differentiators between the company and its competitors across the team
• Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security, etc.
• Act as an executive speaker at events and conferences
• Provide voice-of-the-business internal to Docusign driving market strategy and competitive take outs

• 12+ years overall experience in PS presales
• 5+ years of first and second line people management experience within PS software presales
• BA/BS or equivalent experience in a business or a technical-related field of study from an accredited college or university

• 15+ years overall experience in a technical Presales role selling enterprise level software with experience managing teams
• Working knowledge of PS sub-vertical business models and LOBs
• Strong understanding of PS regulatory bodies their role in PS sub-verticals
• Familiarity with The Legislative Process and ability to forecast PS industry response
• Working knowledge of PS software vendor ecosystem
• Demonstrated PS thought leadership collateral and public speaking
• Track record of building, coaching and enabling a rapidly growing team
• Proven experience working with employees at all levels of an organization
• Ability to drive value selling methodologies
• Proven success in selling SaaS solutions and leading teams that sell SaaS products
• Familiarity with Enterprise-class software systems such as ERP, CRM, and ECM
• Familiarity with electronic signature concepts
• Strong verbal and written communication skills, attention to detail
• Willingness to travel 50% or more as needed

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans, and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.

The opportunity

Ernst & Young (EY) US Government and Public Sector (GPS) practice is a robust and emerging practice with tremendous potential for growth - and we are prepared to tap into that potential. Our US GPS practice combines an understanding of the public sector's diverse needs, focused on delivering improved public services, with private sector leading practices. We are seeing tremendous growth within the GPS team and there is a great need for rising leaders. Unprecedented challenges require us to be connected, responsive and insightful. Are you ready to join our team and help build a better working world?

We are seeking a Service Support Desk Analyst to support our growing team.

Your key responsibilities

• Provide technical help desk support to customers calling the Service Support Desk (i.e., Help Desk) to resolve problems or issues with the IDMS and/or EIWS, as well as troubleshoot connectivity and other user problems related to:

• Initiating the chain of trust for identity proofing and providing trusted services to confirm employer sponsorship, binding the applicant to their biometric, and validating the identity source documentation; and HSPD-12 Program and Card Management Support Services

• Initializing PIV cards with appropriate software and data elements for the requested identity verification, personalize the cards with the identity credentials of authorized subjects, and deliver the personalized cards to the authorized subject along with appropriate instructions for protection and use.

To qualify for the role, you must have

• Ability to work in a high-demand, fast-paced environment.

• Excellent verbal, interpersonal, and written communications skills.

• Able to effectively communicate technical requirements for programs.

• Team oriented individual who is able to work with multiple sizes of groups or departments, as well as a diverse group of individuals

• Strong oral and written communication skills and the ability to present a polished,

• professional, and diplomatic image to clients

• Willingness to work until the job is done- and commitment to the mission

• Strong attention to detail and organization skills

• Strong analytical and interpersonal skill (Software knowledge requirement)

• Proficient in windows based software including Word, Excel, Power Point, Visio

• Ability to work at every level of the organization, from team members to top level executives

• Ability to work at every level of the organization, from team members to top level executives

• US Citizenship required.

Ideally, you'll also have

• Clearance: Active DHS clearance

What we look for

We're interested in highly motivated, talented individuals with a strong willingness to think outside of the box and continue to learn. You can expect plenty of autonomy in this role, so you'll need the motivation to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're serious about consulting and ready to take on some of our clients' most complex issues, this role is for you.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $32,900 to $4,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 39,600 to 61,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .