18 Hardware jobs in Elizabeth

We are looking for aInfrastructure Engineer in Jersey City,NJ

• Advanced understanding of LOB technology drivers and their impact on architecture design, performance and monitoring, best practices and policies
• Advanced knowledge in the following key areas:
• Hardware Architecture (performance testing, monitoring, operations)
• Hardware Benchmarking (Agile, program managements, network management)
• Design (compliance, security)
• Network Engineering (planning, provision)
• Proficient in more than one specific infrastructure technology
• Advanced understanding of best practices and policies

• Demonstrated ability to conceptualize,launch and deliver multiple IT projects on
time and within budget
• Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms
• Must be able to assemble technology solutions and effectively define and
implement a working architecture
• Technical certifications as required.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing for this and other similar positions. If this role is not a fit for you, weoffer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.

Position type: Contract to Hire
Duration: 6+ Months

PAY RANGE AND BENEFITS:
Pay Range:$65 - $8Per Hr.
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:
Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:
Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching 3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
Named One of America's Best Employers for New Grads by Forbes (2024)
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, )
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications

Website:


Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Thank You!
Team Innova Solutions

Job Title: Validation Engineer / System Engineer / Hardware Test Engineer
Location: Jersey City, NJ (Relocation candidates accepted from Tri-State area only)
Employment Type: W2 Only (Local/Nearby Candidates Preferred)

Key Responsibilities:

• Perform hardware performance validation and testing on server platforms.

• Conduct testing and provisioning on bare-metal systems .

• Automate test processes using Bash and Python scripting.

• Work in Linux (Red Hat) environments for test execution, logging, and system setup.

• Integrate and validate OEM APIs using XML and JSON formats.

• Troubleshoot hardware, OS, and provisioning-related issues in lab environments.

Required Skills & Experience:

• Linux (Red Hat) expertise is mandatory.

• Strong hands-on experience with hardware performance testing for servers.

• Solid scripting abilities in Bash and Python .

• Experience with bare-metal provisioning workflows and tooling.

• Familiarity with XML , JSON , and OEM APIs .

Nice to Have:

• Experience with GPU validation for data center servers.

• Hands-on with VMware , vSphere , ESXi , VCF , vRealize .

• Experience with Hyper-V , KVM , KubeVirt , Kubernetes (K8s) .

• Exposure to S3 storage , NSX-T , and Nutanix .

• Familiarity with Infrastructure as Code (IaC) practices and tools.

• Understanding of networking concepts within virtualized environments.

• Experience migrating from OpenStack to Virtual Machine environments.

Note:

• W2 Only – No C2C or third-party submissions.

• Candidates must be able to relocate within the Tri-State area if not currently in Jersey City, NJ.

• Preference given to candidates already located nearby.

TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact.

As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Enterprise Technology Infrastructure Platforms, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.

Job responsibilities

• Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, and finding ways to mitigate risk
• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
• Be responsible for infrastructure engineering in accordance with business requirements
• Drives results and implements multiple complex programs
• Drives thought leadership within the product line
• Executes work according to compliance standards, risk and security, and business objectives
• Considers upstream/downstream system or technical implications and advises on mitigation actions
• Advises junior engineers and technologists
• Adds to team culture of diversity, equity, inclusion, and respect
• Evaluates and tests hardware from various manufacturers to determine optimal performance
• Collaborates with cross-functional teams to assess hardware solutions and make recommendations

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 5+ years of applied experience
• Demonstrated expertise in infrastructure engineering, with a focus on hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Proficiency in specific infrastructure technologies and programming languages (e.g., Scripting, Python, etc.)
• Comprehensive technical knowledge across multiple domains
• Proven experience in architecting and optimizing the underlying infrastructure that supports cloud services, emphasizing the design and configuration of systems rather than the base utilization of cloud platforms
• Technical expertise in server hardware infrastructure engineering, with a strong understanding of server hardware components and design
• Demonstrated knowledge in new technologies in the server hardware space
• Experience in hardware performance testing and evaluation, including metrics and telemetry analysis
• Ability to analyze and interpret hardware performance data using SPEC benchmarks, Phoronix, and MLPerf
• Familiarity with industry-standard testing tools and methodologies
• Strong problem-solving skills and attention to detail

Preferred qualifications, capabilities, and skills

• Exposure to managing budgets
• Experience in collaborating with hardware manufacturers and suppliers
• Knowledge of hardware lifecycle management and optimization, including automating firmware security scanning and deployment processes
• Ability to work in a fast-paced, dynamic environment

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Palo Alto,CA $156,750.00 - $00,000.00 / year; Jersey City,NJ 156,750.00 - 200,000.00 / year

Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact.
As a Senior Lead Infrastructure Engineer at JPMorgan Chase within the Enterprise Technology Infrastructure Platforms, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.
**Job responsibilities**
+ Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, and finding ways to mitigate risk
+ Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
+ Be responsible for infrastructure engineering in accordance with business requirements
+ Drives results and implements multiple complex programs
+ Drives thought leadership within the product line
+ Executes work according to compliance standards, risk and security, and business objectives
+ Considers upstream/downstream system or technical implications and advises on mitigation actions
+ Advises junior engineers and technologists
+ Adds to team culture of diversity, equity, inclusion, and respect
+ Evaluates and tests hardware from various manufacturers to determine optimal performance
+ Collaborates with cross-functional teams to assess hardware solutions and make recommendations
**Required qualifications, capabilities, and skills**
+ Formal training or certification on infrastructure engineering concepts and 5+ years of applied experience
+ Demonstrated expertise in infrastructure engineering, with a focus on hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
+ Proficiency in specific infrastructure technologies and programming languages (e.g., Scripting, Python, etc.)
+ Comprehensive technical knowledge across multiple domains
+ Proven experience in architecting and optimizing the underlying infrastructure that supports cloud services, emphasizing the design and configuration of systems rather than the base utilization of cloud platforms
+ Technical expertise in server hardware infrastructure engineering, with a strong understanding of server hardware components and design
+ Demonstrated knowledge in new technologies in the server hardware space
+ Experience in hardware performance testing and evaluation, including metrics and telemetry analysis
+ Ability to analyze and interpret hardware performance data using SPEC benchmarks, Phoronix, and MLPerf
+ Familiarity with industry-standard testing tools and methodologies
+ Strong problem-solving skills and attention to detail
**Preferred qualifications, capabilities, and skills**
+ Exposure to managing budgets
+ Experience in collaborating with hardware manufacturers and suppliers
+ Knowledge of hardware lifecycle management and optimization, including automating firmware security scanning and deployment processes
+ Ability to work in a fast-paced, dynamic environment
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Palo Alto,CA $156,750.00 - $00,000.00 / year; Jersey City,NJ 156,750.00 - 200,000.00 / year

Senior Technology Manager - Head of Hardware - Computer and Storage
Chandler, Arizona;Jersey City, New Jersey; Charlotte, North Carolina
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.
**Job Description:**
This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.
**Responsibilities:**
+ Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
+ Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
+ Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
+ Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
+ Contributes to the technology strategy for their technical domain
+ Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
+ Ensures that execution is aligned with product strategy by working with product management and other stakeholders
**Managerial Responsibilities:**
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
+ Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
+ Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
+ Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
+ Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
+ People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
+ Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
+ Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
+ Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
**Additional Responsibilities:**
+ Manages a team of technical subject matter experts around consistent hardware (including appliances) delivery and deployment certification and automation capabilities.
+ Designs, evaluates, and implements a mixture of hardware and software solutions to help realize the strategic direction toward a converged infrastructure stack at scale.
+ Drive automation of manual processes and creation of real time dashboards and reporting as necessary.
+ Drives and defines a broad culture of "what good looks like" in the scope of hardware design, validation, and testing and ensures alignment and socialization broadly to consuming downstream areas and partners.
+ Understands, documents, and maintains key processes including requirements, understanding of what is being produced, what is being consumed, and by whom, how, and when.
+ Define and drive a culture of documentation, knowledge transition, and open information sharing within the team and organization to drive key performance improvements across functional areas and to ensure long-term supportability of robust technical solutions being built and operated.
+ Manages relationships with key business and technology partners and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback.
+ Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage.
+ Conducts organizational and team level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organization and its resources to achieve them.
+ Defines, socializes, and measures against key team and organizational metrics to help establish performance goals and delivery measurement and expectations for the team and functional area.
+ Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills.
+ Establishes a culture of compliance management, ensuring the organization is compliant with all applicable controls, policies, and standards.
+ Adhere to all applicable controls, policies and standards, procedures and processes to ensure alignment and adherence within established and identified risk limits.
+ Proactively assess its capabilities and delivery targets to ensure delivery aligns with organizational goals, performance targets, SLAs and OLAs, capacity, and demand management goals.
+ Self-identify material shortcomings and required improvements in organizational performance capabilities consistent with our goal to find issues and remediate them in a timely manner.
+ Management of Cloud and Data Center Services Application Inventory Tools (AITs) within the organizational scope and necessary adherent to all expected enterprise processes and procedures.
**Required Qualifications:**
+ Requires 10-12+ years of applicable experience in the areas below
+ Software Development and Engineering
+ Infrastructure Delivery
+ Hardware Architecture and Design
+ Process Optimization
+ Automation
+ Technical Strategy Development
+ Analytical Thinking
+ Requirements Gathering, Understanding, and Summarization
+ Effective Communications, both Written and Verbal
+ Financial Management
+ Influence
+ Results Oriented
+ Risk Management
+ Collaboration
+ Data Management
+ Stakeholder Management
**Desired Qualifications:**
+ Thinks Strategically: Considers business priorities to form fact-based opinions and sound recommendations.
+ Deep expertise in virtualization, automation, and converged infrastructure products and solutions
+ Familiarity with application and infrastructure CI/CD
+ Expertise in testing and automation validation
+ Deep expertise in cloud platforms (e.g., AWS, Azure), operational telemetry, and modern SRE practices.
+ Experience in managing teams and delivering results in a complex and large-scale enterprise environment.
+ Experience working in a highly regulated environment.
+ Strong leadership presence with ability to influence across engineering, security, risk, and business teams.
+ Familiarity with modern product and agile operating models, and how to deliver at speed and scale within these models.
+ Experience driving a vision implementing products and services aligned to an enterprise strategy, risk models, and at scale.
+ Ability to recognize implementation planning opportunity to optimize cross-project dependencies for greater efficiency in project delivery.
+ Holds self and others accountable for high performance standards.
+ Maximizes the potential in people.
**Skills:**
+ Influence
+ Risk Management
+ Solution Design
+ Stakeholder Management
+ Technical Strategy Development
+ Analytical Thinking
+ Application Development
+ Collaboration
+ Result Orientation
+ Solution Delivery Process
+ Agile Practices
+ Architecture
+ Automation
+ Data Management
+ DevOps Practices
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Join Cengage Group and be part of a mission to empower learners worldwide!

At Cengage Group, we are dedicated to enhancing the educational experience for students globally. Our employees play a crucial role in this endeavor, helping learners find joy in discovering new knowledge. Together, we drive innovation that supports millions in achieving their dreams through education.

Why Work With Us?

• A culture that prioritizes inclusion, engagement, and discovery.
• Opportunities to voice your ideas and bring your authentic self to work.
• Comprehensive benefits that support your well-being.

About the Role:

As a Technical Support Representative, your primary responsibility will be to assist customers utilizing Cengage's digital solutions in educational settings. This position is primarily work from home.

Your Responsibilities Will Include:

• Providing live and non-live support for various digital solutions.
• Using administrative tools for analyzing technical issues reported by customers.
• Troubleshooting customer-reported issues regarding system requirements like operating systems, browsers, plug-ins, internet connectivity, etc.
• Identifying issues that need software development intervention and forwarding them to the appropriate team.
• Communicating customer feature requests effectively within the company.
• Documenting customer interactions accurately using a ticketing system.
• Delivering clear written and verbal instructions to customers and partners.

What We Offer:

• Vacation accrual starting on day one, plus designated holidays throughout the year.
• 401K plan with employer-matched contributions.
• Healthcare benefits (medical, dental, and vision) effective from day one.
• A remote work environment with necessary equipment provided by the company.

Preferred Qualifications:

• High school diploma.
• Ability to work independently and in teams.
• Detail-oriented self-starter.
• Familiarity with Microsoft operating systems and Office suite; knowledge of Apple operating systems is a plus.
• Understanding of major browsers and mobile devices.
• Analytical thinking and troubleshooting skills.
• Proficiency in keyboarding.
• A dedicated workspace with high-speed internet.

Competencies:

• Punctuality and great attendance record.
• Adaptability to change.
• Ability to connect with customers on a personal level.
• Critical thinking skills for problem-solving.

Cengage Group values a diverse workforce and is an equal opportunity employer. All job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other protected classifications. We are committed to providing reasonable accommodations to qualified individuals with disabilities during the application process.

Cengage Group has been committed to empowering learners for over a century, offering affordable digital products and services tailored for multiple educational markets, including higher education and workforce skills training. We utilize scalable technology to support learners seeking to enhance their lives through education.

Compensation:

The pay range for this position is $17.00 - $22.00 USD, depending on qualifications and experience.

Note: There has been an increase in recruitment scams impersonating Cengage Group. Be cautious of job offers that seem suspicious. Cengage Group conducts interviews through verified channels before extending any offers.

Vantage Apparel is the nation's top source for custom logo apparel, outfitting and decorating for some of the most well-known brands in the World. We are a top player in the collegiate, golf, resort, and licensed products markets, and have been the leading B2B innovator in the promotional apparel industry since 1977. In 2020, we were awarded our 24th PPAI Gold Pyramid Award for Supplier Decorating in the category of embroidery, our 12th ASI Distributor Choice Award for Decorated Apparel, and we also won Silver Pyramid Awards in the embroidery and video content categories. If you've been to a store that has employees wearing shirts with logos, there is a very good chance that the product or logo decoration was done by Vantage Apparel.

JOB SUMMARY

In this role, the candidate will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the staff. She/He will be responsible for administration and internal support of the company's PCs, printers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades, and configurations.

The Technical Support Representative will:

• Provide helpdesk support and resolve problems to the end user's satisfaction
• Monitor and respond quickly and effectively to requests
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• Install, test, and configure new workstations, peripheral equipment, and software
• Maintain inventory of all equipment, software, and software licenses
• Escalate unresolved issues to second level support
• Manage PC setup and deployment for new employees using standard hardware, images, and software
• Assign users and computers to proper groups in Active Directory
• Perform timely workstation hardware and software upgrades as required
• Manifest and prepare for recycling obsolete equipment
• Proper disposal of data drives
• Maintain switches and cabling

QUALIFICATIONS

• Strong interest in computer science and some experience in IT Support
• Proficient computer and technical skills (Microsoft Office Suite)
• Strong problem solving and analytical skills
• Ability to grasp new concepts
• Good written & oral communication skills
• Motivated self-starter
• Knowledge and ability to follow basic safety procedures

Requirements

• Ability to work within a team environment
• Ability to lift up to 50 pounds
• Ability to use stepladder up to 10 feet
• Ability to work in dusty environment
• Candidates must have authorization to work permanently in the US without the need for sponsorship.

At Trane TechnologiesTM (   and through our businesses including Trane® (  and Thermo King® ( , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What's in it for you:  **
Be a part of our mission!  As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. 
**Thrive at work and at home:  **
· Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!   
· Family building benefits include fertility coverage and adoption/surrogacy assistance.   
· 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.   
· Paid time off, including in support of volunteer and parental leave needs.   
· Educational and training opportunities through company programs along with tuition assistance and student debt support.   
· Learn more about our benefits here ( !  
**Where is the work:**
Virtual:  Alternative possible locations in Grand Rapids MI, Newberry SC, La Crosse WI, Pueblo CO, White Bear Lake MN, Clarksville TN, Lexington KY.
**Job Summary:**
**Job Summary:**
As a Chiller Technical Support Engineer, you will provide technical support for the startup, commissioning, operation, and service of Trane Chillers, primarily focused on, but not limited to, TCA mag-bearing and Thermafit modular equipment, but also including the balance of Trane's chiller portfolio, depending on background and experience. Excellent customer service skills and documentation of work performed are required when communicating with our customers, technicians, and administrators. As a Technical Product Support Engineer, you will be able to assist technicians in the troubleshooting process utilizing knowledge of various air-cooled and water-cooled commercial chillers. Ideally, specialists in this role have previous field service experience, giving them the knowledge required to remotely guide technicians through equipment and describe to them what they are seeing, keep that technician safe by evaluating their skill level, and determine the best course of action. Additionally, the creation and maintenance of answers to FAQs and troubleshooting guides for common issues. Will need to demonstrate ability to apply basic electrical theory, knowledge of unit level controls, thermodynamics, and basic refrigeration theory as well as their field experience.
**What you will do:   **
· Provide remote Technical Support and subject matter expertise for the Trane Chiller portfolio, primarily, but not limited to, the Trane Mag-bearing and Thermafit Modular Chiller portfolio
Support the startup and commissioning of Chillers in the Data Center market
· Knowledge management: create and maintain documented FAQs and troubleshooting guides to reduce problem resolution time and improve technician and support efficiency for repeat issues
· Perform chiller service report and chiller data analysis, organize output data, technical and other reports and records as required to support data driven decision making.
· Interact with other Trane functional areas to provide customer support and achieve overall business unit objectives.
· Ensures quality standards of all support processes and functions required for execution of work and customer satisfaction.
· Participate in Quality Audits, Design review teams, and technology transfer.
· Identify field problem trends and provide detailed information to the Quality and Engineering functions
· Lead and /or participate as a team member on supporting teams such as field quality problem solving and field service communications.
· Travel (up to 20%) to jobs to troubleshoot, train, provide field support and support new product development.
· Perform root cause analysis and defect resolution
· Author and/or review product literature and assist with training classes
· Be the subject matter expert for one or more chiller component(s)/application(s) and be a resource to internal team members in that area
· Drive quality improvement projects and participate in NPD projects as a voice of the field to ensure adequate serviceability is accounted for in the design process
**What you will bring:**
· Bachelor's Degree or at least 10 years work experience with commercial HVAC products and/or field service;
OR an equivalent combination of education and work experience on commercial HVAC equipment.
· Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles
**Key Competencies:**
· Experience with case and knowledge management tools for issue tracking and content creation
Previous experience with Mag-Bearing / Oil-Free compressor technology
Strong electrical troubleshooting of electric, and electro-mechanical devices, including strong low voltage (up to 600vac) starter and drive knowledge
· Formal Technical Training in Refrigeration and air conditioning preferred but not required.
· Strong customer facing experience.
· Chiller servicing and overhaul experience a plus.
· Ability to learn and utilize various Trane software programs related to technical service.
· Strong work ethic, great attitude, customer-focused, team-oriented and results-oriented.
· Proficiency in Microsoft Office applications required: Call Center experience a plus.
· The ability to multi-task and perform in pressure situations required.
· Must be able to work independently with minimal direction.
· Attitude, receptive to extensive involvement in a participative management atmosphere.
· Ability to function in a team environment and ability to work remote if required
**Compensation:   **
Base Pay Range: $100,000 - $140,000, depending on location and experience
Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.
** Equal Employment Opportunity:   **
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

The Manager of Technical Services is a critical role responsible for overseeing the development, implementation, and maintenance of the organization's desktop, compute and storage infrastructure. This position involves leading a team of technical professionals, ensuring compliance with IT policies and procedures, and driving the overall health and efficiency of the corporate IT environment.

Key Responsibilities:

• Infrastructure Management:
• Develop, implement, and maintain the organization's desktop and server infrastructure, ensuring alignment with IT policies and procedures.
• Oversee the design and architecture of the corporate infrastructure.
• Manage a team of desktop support engineers and server administrators, providing guidance, mentorship, and performance evaluations.
• Cross-Functional Collaboration:
• Work closely with other departments to ensure compatibility and integration of systems.
• Identify and address potential technical challenges that may impact business operations.
• Team Development:
• Participate in the hiring and training of new staff.
• Provide mentorship and coaching to junior team members.
• Conduct annual performance reviews to assess employee performance and identify development opportunities.
• IT Project Management:
• Oversee and contribute to IT projects related to infrastructure upgrades, system implementations, and technology initiatives.