15 Healthcare Providers jobs in Rialto
Clinical Care Coordinator
Posted today
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Job Description
Join our dynamic team at Wellness Detox of LA! Wellness Detox of LA, a proud member of the Quadrant Health Group, is seeking passionate and skilled Client Care Coordinators to join our growing team in Pomona, CA. As a Client Care Coordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients.
About Quadrant Health Group:
At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.
What You'll Do:
The OVERNIGHT/NOC Client Care Coordinator (NURSE STAFF) is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor.
Major Tasks, Duties and Responsibilities:
Client Care & Health Monitoring
- Conduct nursing assessments upon client admission and complete intake consents.
- Perform ongoing health assessments, including vital signs and behavioral observations.
- Monitor and document client health status, ensuring accurate and thorough reporting.
- Conduct COWS and CIWA assessments as required during detox and throughout treatment.
Medication Management & Documentation
- Oversee self-administration of medication and ensure proper documentation.
- Monitor medication compliance, conducting counts at least three times per week.
- Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR.
- Accept and transcribe physician phone orders, ensuring accuracy and compliance.
- Communicate directly with pharmacies and physicians regarding medication orders.
- Ensure proper medication destruction and disposal as needed.
Testing & Reporting
- Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples , ensuring accurate reporting and disposal.
- Perform and document routine tuberculosis (TB) tests as required.
- Conduct audits of nursing documentation and ensure compliance with policies and procedures.
- Provide detailed shift reports to maintain continuity of care.
Facility & Safety Oversight
- Ability to work OVERNIGHT SHIFT
- Perform patient rounds every 30 minutes to ensure client safety.
- Monitor and itemize OTC medications and medical supplies , notifying management when reordering is necessary.
- Maintain cleanliness and organization of medical stations and common facility areas.
- Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients.
Collaboration & Compliance
- Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care.
- Notify prescribers and management of any behavioral or health status changes.
- Assist with pharmacy, medical store, and facility supply runs as needed.
- Maintain compliance with all applicable regulations and ethical standards.
- Participate in team meetings and training sessions as needed.
What You'll Bring:
Client Care Coordinator (NURSE STAFF) - Skills, Knowledge and Competencies:
- Strong knowledge of nursing principles, medication administration, and detox protocols.
- Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal.
- Understanding of state and federal healthcare regulations, especially in a residential treatment setting.
- Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements.
- Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers.
- Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
- Proficiency in basic computer skills and electronic health records (EHR) systems.
- Ability to work effectively in a fast-paced environment.
- Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
- Strong attention to detail and ability to work in a fast-paced environment.
Qualifications:
- LVN, CCMA, EMT, or CNA certification/license (required based on role).
- SUDRC or RADTI certification required (can be obtained after hire).
- Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred).
- CPR/BLS certification (required or must be obtained before hire).
- Experience with COWS and CIWA assessments (preferred but not required).
- Experience in handling and monitoring medications, including controlled substances.
- Previous experience in a clinical or healthcare setting preferred.
- Current CPR and First Aid Certification.
- Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.
Why Join Wellness Detox of LA?
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off, sick time and holidays.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.
- A chance to make a meaningful impact on the lives of our clients.
Compensation & Licensing Requirements:
$26 - $9 per hour For CCMA, EMT, or CNA with valid certification/license (Must obtain SUDRC or RADTI certification)
29 per hour For candidates with over 6 months of detox or supervisory experience
35 per hour For Licensed Vocational Nurses (LVNs)
#LP
Compensation details: 26-35 Hourly Wage
PI452861cbed01-31181-37814920
Emergency Medical Services Specialist
Posted 6 days ago
Job Viewed
Job Description
The Inland Counties Emergency Medical Agency (ICEMA) is recruiting for Emergency Medical Services (EMS) Specialists. Emergency Medical Services Specialists develop and implement EMS programs related to system planning, pre-hospital care, and certific Specialist, Medical, Emergency, Medical Technician, Service, Licensed, Healthcare
Assistant Director of Medical Services
Posted today
Job Viewed
Job Description
Be an agent of change and make a difference in delivering health and wellness to millions of residents.
Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. The San Bernardino County Department of Behavioral Health (DBH) is seeking an Assistant Director of Medical Services who will directly assist the Chief Psychiatric Medical Director in developing new programs, managing existing endeavors, and further operationalizing the DBH system of health care delivery.
Essential duties include assigning and reviewing work and training staff; participating in state level committees to develop policies and advise the Medical Director and administration regarding issues with the evaluation and treatment of mental health patients; participating and/or serving as a lead in the decision-making at the department level, including quality improvement; and performing related tasks as required. The incumbent will assist the Medical Director in overseeing all administrative and clinical operations related to behavioral health and psychiatric care. This executive leader will help drive the strategic vision of the department through innovative behavioral health programs that serve the community and prioritize the highest standards of care. They will supervise a direct staff, consisting of associate medical directors and nurse managers, up to 200 indirect reports, and assist in managing an approximate budget of $43 million. The ideal candidate is an experienced administrator with strong knowledge of behavioral health and acute psychiatric care, and will have a hands-on and solution-oriented approach. They will be a positive, energetic, flexible, and influential leader. San Bernardino County is seeking top talent to join the organization at a transformative and exciting time.
The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.
Health Benefits- Medical & Dental: Family Coverage - Vision: Zero Cost for Employee Coverage - Premium Subsidies: Offset health costs - Flexible Spending Account: Pre-tax account for qualified healthcare expenses - County Paid Life Insurance - AD&D Insurance - DCAP Account - Short & Long Term Disability
- Up to 4 weeks accruable vacation with Cash-Out Options - 80 hours Annual Administrative Leave - 11 Days Accruable Sick Leave - 15 Paid Holidays - Perfect Attendance Leave: Up to 16 Hours
- Retirement Reciprocity (depending upon position assignment) - Generous Pension - 457(b) Deferred Compensation Plan - Retirement Medical Trust Fund - 529 Savings Plan
- Annual Tuition Reimbursements - Employee Discounts - Commuter Services - Wellness Program - Employee Assistance Program (EAP)
Minimum RequirementsCandidates must meet all of the following requirements:
- Education: Graduation from an accredited school of medicine.
- Residency: Completion of a residency approved by the Accreditation Council for Graduate Medical Education is required.
- Licensure: Possession of a valid Physician's and Surgeon's certificate issued by the Medical Board of California or the Osteopathic Medical Board of California is required. Applicants must indicate number and expiration date on the Supplemental Questionnaire to be considered.
- Certification: Possession of a valid Drug Enforcement Administration (DEA) certificate is required. A copy of the DEA certificate must be submitted with the application.
- Leadership Experience: One (1) year of full-time experience as a full-scope supervisor or medical director, which included responsibility for hiring, disciplinary actions, and work performance evaluations within a public/private behavioral health or healthcare organization. OR Two (2) years of full-time experience working in a managerial capacity within a public/private behavioral health or healthcare organization.
- Licensed Physician Experience: Seven (7) years of full-time experience as a licensed psychiatrist or other salient specialty boarded physician within a public/private behavioral health or healthcare organization.
The ideal candidate will be certified as a Diplomate by the American Board of Psychiatry and Neurology, or by a nationally recognized and accredited medical specialty board (candidates who are certified should submit a copy of their certificate with the application). Additionally, the ideal candidate will possess excellent communication skills and have experience collaborating in multidisciplinary treatment teams and developing strong relationships with community providers. Experience working with the seriously mentally ill, eating disorders, under-served populations, forensic populations, substance use and treatment, and with children and adolescents is highly desirable. Fellowship training is highly desirable. Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation.
Selection ProcessThere will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.
Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.
If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at ( .
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitment filing deadline.
Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information.
For more important details, review the Applicant Information and County Employment Process.
Assistant Director of Medical Services
Posted 6 days ago
Job Viewed
Job Description
Be an agent of change and make a difference in delivering health and wellness to millions of residents.
Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.
The San Bernardino County Department of Behavioral Health (DBH) is seeking anAssistant Director of Medical Services who will directly assist the Chief Psychiatric Medical Director in developing new programs, managing existing endeavors, and further operationalizing the DBH system of health care delivery. Essential duties include assigning and reviewing work and training staff; participating in state level committees to develop policies and advise the Medical Director and administration regarding issues with the evaluation and treatment of mental health patients; participating and/or serving as a lead in the decision-making at the department level, including quality improvement; and performing related tasks as required.
The incumbent will assist the Medical Director in overseeing all administrative and clinical operations related to behavioral health and psychiatric care. This executive leader will help drive the strategic vision of the department through innovative behavioral health programs that serve the community and prioritize the highest standards of care. They will supervise a direct staff, consisting of associate medical directors and nurse managers, up to 200 indirect reports, and assist in managing an approximate budget of $43 million. The ideal candidate is an experienced administrator with strong knowledge of behavioral health and acute psychiatric care, and will have a hands-on and solution-oriented approach. They will be a positive, energetic, flexible, and influential leader. San Bernardino County is seeking top talent to join the organization at a transformative and exciting time.
The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , andtrust .
DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1000 positions and an approximate $00 million-dollar annual budget.
HEALTH BENEFITS PAID TIME OFF RETIREMENT PERKS - Medical & Dental: Family Coverage
- Vision: Zero Cost for Employee Coverage
- Premium Subsidies: Offset health costs
- Flexible Spending Account: Pre-tax account for qualified healthcare expenses
- County Paid Life Insurance
- AD&D Insurance
- DCAP Account
- Short & Long Term Disability - Up to 4 weeks accruable vacation with Cash-Out Options
- 80 hours Annual Administrative Leave
- 11 Days Accruable Sick Leave
- 15 Paid Holidays
- Perfect Attendance Leave: Up to 16 Hours
- Retirement Reciprocity (depending upon position assignment)
- Generous Pension
- 457(b) Deferred Compensation Plan
- Retirement Medical Trust Fund
- 529 Savings Plan COUNTY PERKS - Annual Tuition Reimbursements
- Employee Discounts
- Commuter Services
- Wellness Program
- Employee Assistance Program (EAP)
Review the Benefits Summary by following this link Summary of Exempt Benefits Learn how to increase your base rate of pay by following this link Modified Benefits Option (MBO) For additional Benefits details, please refer to the County Exempt Compensation Ordinance
- Cal Health Cares Loan Repayment Program - Up to 300,000 loan repayment for five (5) years of service.
- Steven M. Thompson Physician Corps Loan Repayment Program - Up to 105,000 loan repayment for three (3) years of service.
- National Health Service Corps (NHSC) Loan Repayment Program - Up to 75,000 loan repayment for two (2) years of service or may be able to completely pay off student loans with continued service. (Must work in an NHSC approved site)
Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.
Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must meet all of the following requirements:
- Education: Graduation from an accredited school of medicine.
-
Residency: Completion of a residency approved by the Accreditation Council for Graduate Medical Education is required.
Licensure: Possession of a valid Physician's and Surgeon's certificate issued by the Medical Board of California or the Osteopathic Medical Board of California is required. Applicants must indicate number and expiration date on the Supplemental Questionnaire to be considered.
Certification: Possession of a valid Drug Enforcement Administration (DEA) certificate is required. A copy of the DEA certificate must be submitted with the application.
Leadership Experience: One (1) year of full-time experience as a full-scope supervisor or medical director, which included responsibility for hiring, disciplinary actions, and work performance evaluations within a public/private behavioral health or healthcare organization. -OR- Two (2) years of full-time experience working in a managerial capacity within a public/private behavioral healthor healthcare organization.
Licensed Physician Experience: Seven (7) years of full-time experience as a licensed psychiatrist or other salient specialty boarded physician within a public/private behavioral health or healthcare organization.
The ideal candidate will be certified as a Diplomate by the American Board of Psychiatry and Neurology, or by a nationally recognized and accredited medical specialty board (candidates who are certified should submit a copy of their certificate with the application). Additionally, the ideal candidate will possess excellent communication skills and have experience collaborating in multidisciplinary treatment teams and developing strong relationships with community providers. Experience working with the seriously mentally ill, eating disorders, under-served populations, forensic populations, substance use and treatment, and with children and adolescents is highly desirable.
Fellowship training is highly desirable.
Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation.
Completing your application with statements such as see/refer to resume or see attached rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.
Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at ( . Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.
Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information.
For more important details, review the Applicant Information and County Employment Process.
#J-18808-Ljbffr
Primary Care Physician - Clinical Team Lead
Posted 5 days ago
Job Viewed
Job Description
Location: San Bernardino, CaliforniaCompensation: $315,000-$80,000 base + bonus + equitySchedule: Full-time | Monday-Friday | No weekend clinicStart: 60-day guarantee
At She Recruits, we're excited to represent a respected, mission-driven healthcare organization that is seeking a Primary Care Physician to serve as a Clinical Team Lead in San Bernardino, California. This role is ideal for a provider who is passionate about whole-person care, enjoys working in an integrated team, and wants to make a meaningful impact on medically complex older adults in a community-based setting.
This organization offers a highly coordinated, patient-centered model that integrates medical, social, and behavioral services for individuals who require more support than the typical primary care environment provides. As the Clinical Team Lead, you'll guide a small care team while managing a manageable panel of patients through relationship-driven, longitudinal care.
Key Responsibilities
- Lead and support a cross-functional care team delivering comprehensive primary care
- Provide both clinic-based and occasional in-home visits to enrolled patients
- Emphasize continuity and prevention rather than episodic or volume-driven care
- Collaborate closely with behavioral health, social work, therapy, and nursing professionals
- Participate in a light call rotation (phone-only, a few nights or weekends per month)
- Base salary: 315,000 to 380,000, depending on experience
- Quarterly performance incentives
- Sign-on bonus: 10,000
- Relocation assistance: Up to 50,000
- Equity grants and 401(k) match
- Generous paid time off: 17 vacation days, 6 sick days, 12 paid holidays
- Comprehensive benefits package: Medical, dental, vision, malpractice coverage with tail, CME reimbursement
- Opportunities for advancement into medical leadership roles
- Board Certified or Board Eligible in Internal Medicine, Family Medicine, Geriatrics, or Emergency Medicine
- Experience or strong interest in working with aging and medically complex populations
- Aligned with value-based care models and interdisciplinary collaboration
- Eligible for Medicare and Medicaid provider enrollment in California
- Smaller patient panels allow for deeper relationships and more impactful care
- Lead a tight-knit care team without the burden of traditional volume expectations
- Work in a high-functioning model that supports the full needs of each patient
- Regular weekday hours with no weekend clinic responsibilities
If you're a mission-minded physician ready to deliver transformative care in a leadership role, we invite you to connect with She Recruits to learn more. We're here to help you explore this opportunity confidentially and find the right fit for your goals.
Manager-Patient Care EmPATH
Posted 8 days ago
Job Viewed
Job Description
The EmPATH unit is a behavioral health unit designed to treat patients who have traditionally been cared for in the emergency department (ED). This unit, opening in 2026, will accept patients from both the adult and children's hospital. Candidates hired into our EmPATH positions will begin their employment in Fall 2025 and Winter 2026.
Job Summary: The Manager-Patient Care EmPATH works collaboratively with the Director to provide administrative, human resource and financial management for designated area(s) of responsibility. Functions in a Magnet Recognized tertiary academic medical center with level one trauma designation. Directs day-to-day operations based on the needs of the patient population served, established professional practice model (Duffy Quality-Caring Model), applicable regulatory standards and requirements, and approved clinical practice standards, policies and procedures. Ensures quantity and quality of staff as applicable to department hours of operation. Exhibits mission-focused thinking and participates in the nursing strategic planning process and aligns service goals and objectives with the mission, vision, and values of the organization. Ensures areas of responsibility comply with requirements of planning, regulatory, inspecting agencies, and hospital/department policies. Mentors and coaches charge nurses and staff in transforming culture, processes and clinical practice that meets the demands of cutting-edge health care delivery and nursing excellence. Supports and inspires professional governance groups to attain required nursing excellence standards to maintain Magnet Recognition as outlined by the American Nurses Credentialing Center (ANCC). Provides leadership in the conversion of care to evidenced-based practice at the bedside with emphasis on safety initiatives, quality care, and best practices supported by innovative technology. Participates in on-call rotation for designated area(s) based on business need. If in a recovery program, at least two years of sobriety is required for staff and at least five years for Management. Performs other duties as needed.
Education and Experience: Bachelor's Degree in Nursing required, or, Associate's Degree in Nursing and a Bachelor's Degree in healthcare related field and a Master's Degree in Nursing required. Minimum three years nursing experience required, which has provided opportunity to demonstrate leadership competencies in behavioral health nursing, emergency department, specialty field, or education.
Knowledge and Skills: Substantial knowledge of state and federal behavioral and mental health regulations and accreditation, finance, performance improvement, quality, patient safety, evidenced-based clinical practice standards, medical staff structure, legal aspects of care, and nursing scope of practice required. Demonstrates professional competency and ability to develop and champion department-specific clinical outcome improvements in a multi-initiative organization. Ability to work effectively with a wide variety of staff. Knowledge and application of adult learning principles, management techniques, and utilizes problem-solving methodologies in a proactive and creative manner. Able to read; write and speak with professional quality; use computer and software programs necessary to the position (Word, Excel, Power Point); operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; think critically; use sound judgment based on factual information and clinical knowledge; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: Active California Registered Nurse Licensure required. Basic Life Support Certification issued by the American Heart Association required. Other certifications as required in the department specific Plan for Providing Care.
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.Senior Patient Care Coordinator
Posted today
Job Viewed
Job Description
The **Senior Patient Care Coordinator** **(** **Optum San Bernadino Primary Care** **)** is responsible for providing assistance to patients in a friendly and courteous manner. The Senior Patient Care Coordinator is responsible for check-in and check-out functions, including registration and cashiering, and must maintain a neat and professional appearance and an organized work area.
**Schedule:** Monday-Friday, 8am-5pm PST
**Location:** 1851 N. Riverside Ave. Rialto, CA.
**Primary Responsibilities:**
+ **Patient Coordination & Volume Management**
+ Support coordination efforts for a patient population exceeding 27,000 individuals
+ Maintain efficient workflow and communication across clinical teams to uphold service quality
+ **Referral Management**
+ Process and manage incoming and outgoing referrals
+ Ensure timely documentation and communication for referred services
+ **Fax Triage**
+ Monitor and triage all incoming faxes
+ Route critical documentation and correspondence to appropriate parties promptly
+ **Chart Scrubbing & Documentation Oversight**
+ Review and scrub patient charts to ensure accuracy and completeness
+ Maintain up-to-date records in line with compliance standards
+ **Regulatory Compliance & Staffing Adherence**
+ Perform tasks within governed staffing ratios to preserve compliance integrity
+ Prevent risks associated with overtime and understaffing
+ **Clinical Support Coordination**
+ Collaborate with clinical teams while preserving their focus on core responsibilities
+ Avoid role absorption that would compromise care quality and operational stability
+ **Performance & Experience Safeguarding**
+ Maintain patient experience standards by ensuring consistent, high-quality administrative support
+ Safeguard throughput, regulatory outcomes, and financial performance by preventing workflow disruptions
+ Continuity & Stability Maintenance
+ Contribute to workforce consistency by supporting backfill efforts where needed
+ Ensure the uninterrupted execution of essential care coordination processes
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High school diploma/GED (or higher)
+ Current CPR/BLS certification OR willing and able to obtain within 30 days of hire
+ 2+ years of experience in a healthcare setting (preferably in a coordination or administrative support role)
+ 1+ years of experience handling referrals, documentation triage, chart review, and EHR systems
**Preferred Qualifications:**
+ Completion of an accredited Medical Assistant (MA) program highly desirable
+ Prior experience as a Medical Assistant is strongly preferred, with demonstrated clinical and clerical competencies
+ Proficiency in electronic health records (e.g., Epic, Cerner, Athena)
+ Bilingual in Spanish/English
+ Familiarity with medical terminology and documentation standards
+ Skilled in fax triage, multi-line phone systems, and care coordination platforms
+ Regulatory & Compliance Knowledge
+ Understanding of HIPAA regulations and healthcare privacy laws
+ Awareness of staffing ratio impacts, scheduling integrity, and documentation accuracy in regulated environments
**Soft Skills:**
+ Communication & interpersonal skills
+ Strong verbal and written communication, with patient-centered approach
+ Ability to collaborate effectively across departments and provider teams
+ Calm and empathetic demeanor in fast-paced, high-volume clinical settings
+ Organizational & problem-solving abilities
+ High attention to detail and time management
+ Adept at balancing competing priorities while maintaining service quality
+ Proven ability to identify workflow inefficiencies and offer practical solutions
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
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Patient Care Technician - PCT
Posted 6 days ago
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Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
**Patient Related**
Education:
+ Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.
Treatment:
+ Welcome assigned patients and inquire as to their wellbeing since their last treatment.
+ Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
+ Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
+ Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
+ Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
+ Monitor patients' response to dialysis therapy.
+ Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
+ Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
+ Obtain Hemostasis and apply appropriate dressings.
+ Evaluate the patient prior to discharge.
+ Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
+ Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
+ Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.
+ Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification
+ Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
+ Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
+ Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
+ Perform and document any intervention for unusual patient status and document patients' response to intervention.
+ Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
+ Obtain all prescribed laboratory testing and prepare specimens for collection.
+ Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
+ Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
+ Monitors patients performing self-care under the supervision of RN.
**Staff Related**
+ Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.
**Education/Communication:**
+ Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices
+ Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
+ Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
+ Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
+ Initiate Solution Delivery System (SDS) system.
**RECORD KEEPING:**
+ Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
+ Enters all treatment data into the designated clinical application in an accurate and timely manner.
+ Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure
omitted entries are completed or corrected by appropriate staff.
+ Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
+ Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
+ Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
+ Ensure collection of lab specimens by appropriate lab courier.
**INFECTION CONTROL:**
+ Assists in collecting information for infection control audits.
+ Supports staff and patient Adherence to infection control practices.
+ Follows infection control Policies and Procedures
+ Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.
**TRANSITIONAL CARE UNIT:**
+ Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care
+ Reinforces all education and care related matters as it relates to the new patient as allowed by state law
+ Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
+ Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
+ Sets and preforms a treatment on all machines used in the transitional care unit.
+ Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
+ Assists with coordination of transition to patient's modality choice.
+ Assists with supply ordering and inventory for TCU
**PHYSICAL** **DEMANDS** **AND** **WORKING** **CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
+ Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the
Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable
accommodations can be made.
+ Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
+ The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/orcoworkersmayprovideassistance.Thispositionrequiresfrequent,prolongedperiodsof standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
**EDUCATION** **AND** **LICENSES:**
+ HighSchooldiplomaorG.E.D. required.
+ Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
+ Allappropriatestatelicensure,education,andtraining(ifany) required.
+ Demonstrated commitment to organization culture, values, and customer service standards
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Previouspatientcareexperienceinahospitalsettingorarelatedfacility preferred.
+ Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $20.00-24.23
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
**_EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity_**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
Patient Care Manager (Hybrid)
Posted 2 days ago
Job Viewed
Job Description
Patient Care Manager (Hybrid)
Inland Empire, CA
This position is full-time and remote (Must be available for in-person interactions as needed)
We are seeking a full-time Patient Care Manager who lives in Inland Empire and works remotely assisting patients with education and assessment of their ongoing care management. The focus of assistance is in enhancing the quality of patient management, maximizing patient satisfaction, promoting cost-effectiveness, and increasing the efficacy of addressing healthcare disparities. We specialize in engaging and caring for the top 1% highest utilizing Medicaid patients. We are looking for empathetic professionals that are enthusiastic about this population with a focus of care from that person's perspective.
Compensation and Benefits for Patient Care Manager
Compensation: $60,000 - $70,000 annually
3 weeks (2 weeks + 6-7 federal holidays) paid time away and 401K
Medical, Dental, and Vision benefits.
Responsibilities for Patient Care Manager
Assistant patients with various financial and economic needs
Update team with important issues to patient needs that assist with overall health
Stay up to date with knowledge in this space
Qualifications for Patient Care Manager
Bachelor's Degree (preferred) Associates Degree (required)
1+ Years in outpatient Behavioral Health field and/or Social Support field
2+ Years in direct care management position conducting biopsychosocial assessments and care plan development (preferred)
Understanding of how to navigate the Federal and State programs. Must possess a good understanding of disability, food stamps, and IHSS
Comfortable managing more than 80 patients
Bilingual (preferred)
For more healthcare opportunities, go to:
#MASC105
Patient Care Technician - PCT
Posted 8 days ago
Job Viewed
Job Description
PURPOSE AND SCOPE:
Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Patient Related
Education:
Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.
Treatment:
Welcome assigned patients and inquire as to their wellbeing since their last treatment.
Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
Monitor patients’ response to dialysis therapy.
Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
Obtain Hemostasis and apply appropriate dressings.
Evaluate the patient prior to discharge.
Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.
Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification
Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
Perform and document any intervention for unusual patient status and document patients' response to intervention.
Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
Obtain all prescribed laboratory testing and prepare specimens for collection.
Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
Monitors patients performing self-care under the supervision of RN.
Staff Related
Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.
Education/Communication:
Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices
Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
Initiate Solution Delivery System (SDS) system.
RECORD KEEPING:
Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
Enters all treatment data into the designated clinical application in an accurate and timely manner.
Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure
omitted entries are completed or corrected by appropriate staff.
Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
Ensure collection of lab specimens by appropriate lab courier.
INFECTION CONTROL:
Assists in collecting information for infection control audits.
Supports staff and patient Adherence to infection control practices.
Follows infection control Policies and Procedures
Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.
TRANSITIONAL CARE UNIT:
Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care
Reinforces all education and care related matters as it relates to the new patient as allowed by state law
Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
Sets and preforms a treatment on all machines used in the transitional care unit.
Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
Assists with coordination of transition to patient’s modality choice.
Assists with supply ordering and inventory for TCU
PHYSICAL DEMANDS AND WORKING CONDITIONS:
< ul>The physical demands and work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the
Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable
accommodations can be made.
Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.
EDUCATION AND LICENSES:
High School diploma or G.E.D. required.
Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
All appropriate state licensure, education, and training (if any) required.
Demonstrated commitment to organization culture, values, and customer service standards
EXPERIENCE AND REQUIRED SKILLS :
Previous patient care experience in a hospital setting or a related facility preferred.
Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.
The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $20.00-24.23
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans