Emergency Medical Services Coordinator

92501 Riverside, California County of Riverside

Posted 7 days ago

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Job Description

Permanent
The Riverside County Fire Department is seeking to fill a vacancy for an Emergency Medical Services Coordinator in Riverside. The Incumbent will plan, coordinate and implement the certification and training component of the Riverside County Emergency Medical Services (EMS) system or the Riverside County Fire Department EMS program; maintains the quality assurance components of the EMS system; monitors, evaluates and investigates the transport and emergency care provided to trauma victims; develops plans, policies, and procedures to enhance coordination and response to the public health and medical components of emergencies; performs other related duties as required.

The Emergency Medical Services Coordinator is the journey level classification in the Emergency Medical Services series and reports to an appropriate supervisory or manager level position. Incumbents plan, coordinate, and implement training, quality assurance, and the trauma monitoring components of the County's EMS systems or programs for the Riverside County Fire Department EMS programs, including the development of standards and protocols, investigations of violations and evaluations regarding the appropriateness of emergency medical services and/or transport. Incumbents also coordinate with public health and medical system stakeholders to develop response plans, implement training, and conduct disaster exercises. The Emergency Medical Services Coordinator is distinguished from the Senior Emergency Medical Services Coordinator in that the latter is the advanced journey level classification that provides technical supervision over subordinate Emergency Medical Services personnel.

Competitive Candidates will possess one or more of the following American Heart Association (AHA) instructor certifications; CLS Instructor (Advanced Cardiovascular Life Support), PALS Instructor (Pediatric Advanced Life Support), PHTLS (Prehospital Trauma Life Support),and/or the BLS Instructor ( Basic Life Support) . Each applicant is required to attach their licenses and certifications as part of the application screening process. These documents will be reviewed and used to determine your eligibility to move forward in the selection process.

Meet the Team!

The Riverside County Fire Department is one of California's largest integrated, cooperative, regional fire protection organizations. The Department, a unique partnership between State of California Department of Forestry and Fire Protection (CAL FIRE) and the County of Riverside, serves 19 partner agencies and 1 community service district. The Department has five core values: Leadership, Competence, Integrity, Safety, and Customer Service.

Who May Apply

This recruitment is open to all applicants. Riverside County Fire Department employees and County of Riverside applicants may be considered first.•Assist in developing trauma center designation criteria, including pre-hospital trauma policies and procedures; develop and implement a data collection system for analyzing and assessing the effectiveness of trauma care.

•Audit EMS reports and investigate discrepancies to identify deficiencies and recommend alternative solutions; develop quality assurance criteria to monitor EMS activities.

•Assist in the development and implementation of triage and transfer protocols; develop and implement investigation policies and procedures applicable to preparing responses to complaints regarding patient transfers.

•Process claims for reimbursement from the EMS fund; conduct base hospital and trauma center site visits; interview emergency room physicians, nurses, and support staff to ascertain facts pertinent to quality assurance review.

•Provide staff services to assigned EMS advisory committees; assist other EMS agency staff by interpreting policies and procedures; administer certification and recertification of EMS personnel.

•Monitor field performance of EMS personnel to identify deficiencies and determine training needs; evaluate qualifications of hospitals applying for Base Station Hospital certification based on established criteria and make recommendations on certification; monitor Base Station Hospital operations for compliance with medical control protocols and training requirements.

•Review and evaluate suitability of basic training and continuing education programs to ensure compliance with all legislative requirements.

•Act for the Senior Emergency Medical Services Coordinator in their absence.

•Implement, conduct, and develop training programs and curriculum for the County Fire Department for emergency medical programs such as First Responder and EMT-1.

•Address and provide staff work for all EMS issues concerning operations and personnel; participate in training plan; participate in Safety Committees; serve as contact person between the Fire Department and Department of Public Health.

•Develop all-hazards emergency response plans, policies, and procedures for public health and medical system stakeholders.

•Conduct training on emergency response plans, policies, and procedures.

•Conduct all-hazards, multi-agency exercises that include the development and distribution of exercise documents (e.g., exercise plan, situation manual, exercise evaluation guides, after action reports, improvement plans). OPTION I

License: Possession of a valid license to practice as a Registered Nurse in the State of California.

Experience: Two years as a Registered Nurse in an acute care hospital setting, one year of which must have been in an emergency department or as a Disaster Coordinator.

OPTION II

Certificate: Possession of a valid Paramedic license and Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent.

Experience: Four years as a Paramedic.

ALL OPTIONS

License: Possession of a valid California Driver's License.

Knowledge of: State of California statutes and regulations pertaining to emergency medical services; basic medical terminology and equipment relating to the certification procedures for Emergency Medical Technicians; group dynamics and community organizations; techniques of collecting and compiling data pertinent to emergency medical care systems; principles and practices of training; methods of program evaluation; curriculum development and statistical record keeping.

Ability to: Develop and recommend solutions to problems identified in an EMS or public health and medical disaster response system; safely drive a vehicle to and from various locations; communicate effectively orally and in writing; coordinate functions between governmental and private agencies, hospital staff, and advisory committees related to the development, implementation, and maintenance of standards, protocols, and procedures involving EMS or public health and medical disaster response system requirements and personnel; establish and maintain effective working relationships with peers and community groups; maintain records; evaluate training activities of CPR and EMT instructors; understand, interpret, and apply provisions of federal, state and local laws, regulations, and policies and procedures pertinent to EMS or public health and medical disaster response systems; perform effectively in an environment of constantly changing priorities and real life crises; read and understand technical materials and reports on emergency medical care including medical reports. Contact
If you have any questions regarding this position, please contact recruiter, Ulysses Gerardo, at or via email at co.org .

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LVN Clinical Lead Care Manager

92504 Riverside, California Illumination Foundation

Posted 1 day ago

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Job Description

“Every person deserves compassion, dignity, and the safety of a place to call home.”

Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

Job Description

The ECM Clinical Lead Care Manager is responsible for collaboration with the ECM team to serve homeless individuals with serious mental illness, substance use disorders and/or complex medical issues. The ECM RN/LVN will assist in addressing the social determinants of ECM smart goals. The ECM will collaborate closely with a multi-disciplinary care team to specifically include providing clinical support to Care Coordinators, Lead Care Managers and the entire ECM team of employees. They will measure progress towards the goals outlined in client care plans or assessments. The ECM will collaborate with a broader care team {PCP, BH clinicians etc.,) to ensure ECM enrollees are receiving the services outlined in the care plan. 

This is role requiring adherence to and application of evidence-based practices, knowledge of client and service barriers as well as social determinates of health, and providence of appropriate coordination of services to populations of focus. They help navigate health care services and systems, promote health and preventative care, and work closely with the client's Care Team. 

The pay for this role is $32-34 hourly.

Responsibilities

  •    Provides clinical oversite to support Lead Care Managers/Care Coordinators. This includes chronic disease management and medication monitoring.

  • Engages vulnerable populations as part of a multidisciplinary outreach team. This includes home visits, outreach to hospitals, homeless shelters and other settings, as needed.

Provides clinical oversight and tracking of care pIans .

  • Participates in the review of developed patient-centered care plans and reviews any updated care plans of all enrolled members.

  • Works with hospitals to coordinate discharge plans with the behavioral health clinician, PCP, ACO, MCO etc.

  • Performs timely medication reconciliation following transitions in care. Supports medication adherence.

  • Use data to evaluate outcomes from targeted interventions of clients. Assists in developing appropriate adjustments to care plans based on this data.

  • Implements prevention & engagement activities. By presenting case conferences at scheduled monthly/weekly meetings.

  • Provides health coaching for groups of enrollees or individual enrollers as needed.

  • Engages in quality improvement efforts. By participating in audits by various program administrators.

  • ECM RN/LVN shall attend appropriate disciplined training, webinars, meetings and conferences.

  • Promote monthly Health Promotion topics/materials.

  • Complete care plans and utilize Electronic Health Record{s) {EHR) and client databases {i.e., MIS, Champ, or Health plan programs if applicable) to track and maintain accurate case notes, client, and program data in SMART Format where applicable.

  • Engage with the Client care Team by participating in weekly Interdisciplinary Care Team meetings to evaluate program effectiveness and client progress, while developing new strategies to address clients' needs and enhance care plans

  • Conduct weekly and/or bi-weekly care team meetings with all relevant members of the client's care team, in addition to monthly meetings, to review progress and coordinate care.

Expectations

•    Prioritize individual and client health and safety,

•    Be able to meet targets and work under pressure.

•    Communicate with tact and professionalism.

•    Ensure confidentiality and effective management of information while maintaining compliance with Federal and State regulations.

•    Display a full understanding of problems with client flow and scheduling to improve the efficiency of program operations,

•    Demonstrate the ability to motivate staff, grasp new skills and procedures, and foster a

positive attitude towards change,

•    Model openness, honesty and accountability.

•    Fulfill Illumination Foundation's Guiding Principles of Integrity, Humility, Sustainable Compassion, Quest for Knowledge and Critical Thinking, Client-Centered Care, Innovation, Advocacy, and Stewardship and Compliance,

•    Knowledge and applied practice of HIPAA compliance.

•    Adherence to Illumination Foundation's safety policies and guidelines.

•    Continued sensitivity to and awareness of cultural and linguistic diversity,

•    Ability to prioritize and handle multiple complex tasks

Preferred Experience/Minimum Qualifications

Required: 

•    Valid Registered Nurse (RN/LVN) license in California,

•    Experience working with vulnerable populations, including people with a history of trauma, those experiencing socioeconomic stress, homelessness, or substance use disorders.

•    Strong interpersonal skills and clinical problem solving.

•    Comfort working in an autonomous clinical setting and nursing in an outreach setting,

•    Capability working with data to track and measure performance,

•    Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets.

•    Valid CA Driver's License and eligibility for company vehicle insurance.

Preferred:

•    Bilingual in English and Spanish.

•    At least 2 years of experience working with at risk/unhoused individuals

•    Proficiency in Microsoft Office (Outlook, Word, Excel, Teams).

Benefits

  • Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan

  • Dental and Vision Insurance

  • Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home

  • Employee Assistance Program

  • Professional Development Reimbursement

  • 401K with Company Matching

  • 10 days' vacation PTO/year

  • 6 days of sick pay/year

  • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

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Patient Care Coordinator

92401 San Bernardino, California Optum

Posted today

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.   

Location : Onsite - 1700 N Waterman Ave San Bernardino, CA 92404

Schedule : Monday to Friday, 8 AM-5 PM

Primary Responsibilities:

  • The Patient Care Coordinator plays a vital role in supporting front-desk operations for a high-volume clinic that serves approximately 300 patients per day. This position supports a multidisciplinary team of Primary Care Providers, Specialists, Nurse Practitioners, and Extended Care Clinicians. In addition to standard patient intake, the role is responsible for: coordinating registration for a wide range of ancillary services, including Point-of-Care Testing (POCT), X-ray, Ultrasound, Mammogram, DEXA, ECHO, and the Infusion Clinic

Skills:

  • Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare providers
  • Excellent organizational and time management abilities
  • Proficiency in scheduling, insurance verification, and patient intake procedures
  • Ability to handle sensitive information with confidentiality and professionalism

Knowledge:

  • Understanding of medical terminology and basic clinical procedures
  • Familiarity with HIPAA regulations and patient privacy standards
  • Basic knowledge of billing and coding practices is advantageous

Personal Attributes:

  • Compassionate and patient focused
  • Detail-oriented and proactive
  • Able to work independently and as part of a team in a fast-paced environment

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • Medical Assistant (MA) certification from an accredited program (e.g., AAMA, AMT, NHA, or NCCT)
  • 1+ years of experience in a healthcare setting in patient coordination, medical assisting, or front office roles

Preferred Qualifications:

  • CPR certification
  • Experience with electronic health records (EHR) systems (e.g., Epic, Cerner) is highly desirable
  • Bilingual skills (especially Spanish or other locally relevant languages)

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.    

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

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Patient Care Physical Therapist

92519 Riverside, California MedAdventures

Posted 1 day ago

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Job Description

Occupational Therapist Role $2,592 per week

Job Summary

  • Position: Occupational Therapist
  • Location: Riverside, California
  • Duration: 92 days
  • Assignment Duration: 09/08/2025 to 12/06/2025
  • Care Setting: Long-term care
  • Shifts per Month: Guaranteed 36 hours per week
  • Shift Details: Sun to Thurs, 08:00 AM - 04:30 PM


Key Requirements
  • Licensure: Required in CA
  • Required Qualifications: Occupational Therapist
  • Board Certified: Preferred
  • Certifications: OT
  • Vaccination Required: Yes


Why Choose MedAdventures?
  • Competitive pay and tailored benefits.
  • Flexible contracts that support your work-life balance.
  • Supportive team environment focused on your growth.
  • Opportunities to make a meaningful impact while advancing your career.
  • Benefit packages include medical, dental, vision, STD, Life, AD&D, ancillary benefits, and 401K.


Take the Next Step:

Ready to advance your career and make a difference? Apply today and let MedAdventures help you embark on your next adventure. Required Preferred Job Industries
  • Healthcare
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Associate Patient Care Coordinator

92346 Highland, California Optum

Posted today

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.   

As an Associate Patient Care Coordinator , you will be working in a collaborative office environment alongside other medical professionals.

Location : Onsite - 7000 Boulder Ave, Highland, CA 92346

Schedule : Monday to Friday, 8 AM-5 PM

Primary Responsibilities:

  • Patient check in
  • Answering phones
  • Scheduling radiology exams
  • Burning CDs of images for patient use
  • Other duties as required

Skills:

  • Ability to work in a fast-paced environment
  • Ability to stay focused on tasks at hand
  • Ability to multitask
  • Able to provide clear communication with team members and patients

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • Beginner level of proficiency with computer skills

Preferred Qualifications:

  • Bilingual - Spanish/English

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.    

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

   

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

   

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    

    

#RPO, #RED

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Associate Patient Care Coordinator

92346 Highland, California UnitedHealth Group

Posted today

Job Viewed

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
As an **Associate Patient Care Coordinator** , you will be working in a collaborative office environment alongside other medical professionals.
**Location** : Onsite - 7000 Boulder Ave, Highland, CA 92346
**Schedule** : Monday to Friday, 8 AM-5 PM
**Primary Responsibilities:**
+ Patient check in
+ Answering phones
+ Scheduling radiology exams
+ Burning CDs of images for patient use
+ Other duties as required
**Skills:**
+ Ability to work in a fast-paced environment
+ Ability to stay focused on tasks at hand
+ Ability to multitask
+ Able to provide clear communication with team members and patients
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma/GED (or higher)
+ Beginner level of proficiency with computer skills
**Preferred Qualifications:**
+ Bilingual - Spanish/English
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO, #RED
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Associate Patient Care Coordinator

92346 Highland, California Optum

Posted today

Job Viewed

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  Caring. Connecting. Growing together.   

As an Associate Patient Care Coordinator , you will be working in a collaborative office environment alongside other medical professionals.

Location : Onsite - 7000 Boulder Ave, Highland, CA 92346

Schedule : Monday to Friday, 8 AM-5 PM

Primary Responsibilities:

  • Patient check in
  • Answering phones
  • Scheduling radiology exams
  • Burning CDs of images for patient use
  • Other duties as required

Skills:

  • Ability to work in a fast-paced environment
  • Ability to stay focused on tasks at hand
  • Ability to multitask
  • Able to provide clear communication with team members and patients

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • Beginner level of proficiency with computer skills

Preferred Qualifications:

  • Bilingual - Spanish/English

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.    

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

   

    

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

   

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    

    

#RPO, #RED

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Associate Patient Care Coordinator

92373 Redlands, California Optum

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Job Description

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.   

 

Schedule : Monday to Friday, 8 AM-5 PM

 

Location : Onsite - 1690 Barton Rd Ste 200 Redlands, CA 92373

 

Primary Responsibilities: 

 

Patient Interaction

 

  • Greet and check in patients in a friendly and professional manner
  • Direct patients to appropriate departments or personnel
  • Answer multiple phone lines, direct calls, and take messages
  • Inform provider assistants of no-shows and cancellations

 

Appointment Management

 

  • Schedule and confirm appointments using a PC
  • Handle cancellations and rescheduling efficiently
  • Contact patients to confirm or reschedule appointments

 

Administrative Duties

 

  • Verify patient information and insurance eligibility
  • Collect co-pays and insurance payments
  • Process patient-related paperwork and forms
  • Maintain confidentiality and adhere to HIPAA regulations

 

Customer Service

 

  • Provide comprehensive service to resolve caller requests
  • Problem-solved using available resources
  • Maintain a courteous and professional demeanor in a fast-paced environment

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

 

  • High School Diploma/GED (or higher)
  • 1+ years of experience in customer service

Preferred Qualifications: 

 

  • 6+ months of healthcare experience 

 

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.  

 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

 

 

#RPO #RED

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Patient Care Physical Therapist

Riverside, California MedAdventures

Posted today

Job Viewed

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Job Description

Occupational Therapist Role $2,592 per week
Job Summary
Position: Occupational Therapist
Location: Riverside, California
Duration: 92 days
Assignment Duration: 09/08/2025 to 12/06/2025
Care Setting: Long-term care
Shifts per Month: Guaranteed 36 hours per week
Shift Details: Sun to Thurs, 08:00 AM - 04:30 PM
Key Requirements
Licensure: Required in CA
Required Qualifications: Occupational Therapist
Board Certified: Preferred
Certifications: OT
Vaccination Required: Yes
Why Choose MedAdventures?
Competitive pay and tailored benefits.
Flexible contracts that support your work-life balance.
Supportive team environment focused on your growth.
Opportunities to make a meaningful impact while advancing your career.
Benefit packages include medical, dental, vision, STD, Life, AD&D, ancillary benefits, and 401K.
Take the Next Step:
Ready to advance your career and make a difference? Apply today and let MedAdventures help you embark on your next adventure. Required
Preferred
Job Industries
Healthcare

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Patient Care Technician - PCT

98841 Riverside, California Fresenius Medical Care Holdings, Inc.

Posted today

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Job Description

Permanent

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

  • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

  • Welcome assigned patients and inquire as to their wellbeing since their last treatment.

  • Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.

  • Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment

  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).   

  • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   

  • Monitor patients’ response to dialysis therapy. 

  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.   

  • Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure

  • Obtain Hemostasis and apply appropriate dressings.   

  • Evaluate the patient prior to discharge.

  • Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification   

  • Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.   

  • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.   

  • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification   

  • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.   

  • Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.

  • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.

  • Perform and document any intervention for unusual patient status and document patients' response to intervention.

  • Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.

  • Obtain all prescribed laboratory testing and prepare specimens for collection.   

  • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.   

  • Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.   

  • Monitors patients performing self-care under the supervision of RN.

Staff Related

  • Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

  • Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

  • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

  • Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

  • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

  • Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

  • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  

  • Enters all treatment data into the designated clinical application in an accurate and timely manner.   

  • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

  • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

  • Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.   

  • Collect, label, appropriately prepare and store lab samples according required laboratory specifications.   

  • Ensure collection of lab specimens by appropriate lab courier.

   

INFECTION CONTROL:

  • Assists in collecting  information for infection control audits.   

  • Supports staff and patient Adherence to infection control practices.   

  • Follows infection control Policies and Procedures   

  • Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

   

TRANSITIONAL CARE UNIT:

  • Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 

  • Reinforces all education and care related matters as it relates to the new patient     as allowed by state law

  • Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.   

  • Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.

  • Sets and preforms a treatment on all machines used in the transitional care unit.

  • Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.

  • Assists with coordination of transition to patient’s modality choice.   

  • Assists with supply ordering and inventory for TCU   

PHYSICAL DEMANDS AND WORKING CONDITIONS:

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  • The physical demands and work environment characteristics described here are representative of those an employee

  • encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

    individuals with disabilities to perform the essential functions.

    • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

    Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

    accommodations can be made.

    • Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.   

    • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials   

    • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

    EDUCATION AND LICENSES:

    • High School diploma or G.E.D. required.

    • Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.

    • All appropriate state licensure, education, and training (if any) required.

    • Demonstrated commitment to organization culture, values, and customer service standards

    EXPERIENCE AND REQUIRED SKILLS :

    • Previous patient care experience in a hospital setting or a related facility preferred.

    • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

    The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

    Hourly Rate: $

    Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

     

    EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

    Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

    EOE, disability/veterans

    Apply Now
     

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