281 Hospitality jobs in Orlando
Hospitality Professional
Posted 3 days ago
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Join to apply for the Hospitality Professional role at The Restaurant Store 20 hours ago Be among the first 25 applicants Join to apply for the Hospitality Professional role at The Restaurant Store Job Summary The Hospitality Professional with The Restaurant Store is responsible for delivering a high level of service and satisfaction to all customers in a retail branch location. The Hospitality Professional will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams. Job Summary The Hospitality Professional with The Restaurant Store is responsible for delivering a high level of service and satisfaction to all customers in a retail branch location. The Hospitality Professional will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct business-to-business sales and customer service with a focus on building and developing relationship with our customer base Execute on our proven TRS process: 1) build brand awareness, 2) assess customer’s needs, 3) exceed expectations, and 4) build loyalty Perform basic cashier functions and loading products into customer vehicles Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock Analyze basic inventory information to determine product availability and re-order status Promote our private label brands to maximize TRS gross profit Educate prospective customers on our competitive advantages (best people, best technology, and best price) Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our “Brick and Click” business model Physical Requirements Work is performed while standing and/or walking, up to and including 9 hours/day. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires regular bending, squatting, crawling, climbing, and reaching. Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs. Experience Minimum of 1 year of relevant experience in retail and/or supply chain management Education High school diploma or GED, or equivalent combination of education and experience Desired Traits Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools Strong analytical and problem-solving skills Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence Service leadership approach with a demonstrated desire to exceed expectations Company Overview Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value. Benefits Medical Vision Dental PTO Paid Maternity Leave Paid Parental Leave Life Insurance Disability Dependent Care FSA 401(k) matching Employee Assistance Program Wellness Incentives Company Discounts AT&T & Verizon Discount Bonus Opportunities Available at HQ Locations Only On-Site Fitness Centers Dog-friendly Offices Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Wholesale Referrals increase your chances of interviewing at The Restaurant Store by 2x Sign in to set job alerts for “Hospitality Specialist” roles. Guest Experience Manager Entertainment Seasonal VIP Guest Services Manager, Disney Cruise Line Food and Beverage and Recreation Supervisor - Signia by Hilton Orlando (Work From Home) Online Booking Consultant Starbucks Supervisor - Loews Hotels Universal Orlando Front of the House Team Member/Customer Service Hotels & Resorts Line of Business Manager-Recreation Contract Administrator $1000.00 Sign-On Incentive Manager, Crew and Guest Travel Management, Disney Cruise Line We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Operations Manager - Hospitality
Posted 3 days ago
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Responsibilities:
- Oversee daily operations of the hotel property.
- Manage and mentor department heads and staff.
- Implement and maintain service standards for guest satisfaction.
- Manage departmental budgets and control costs.
- Ensure compliance with health, safety, and sanitation regulations.
- Develop and execute operational improvement plans.
- Coordinate with various departments to ensure seamless service delivery.
- Handle guest complaints and resolve operational issues effectively.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in hotel operations management.
- Proven experience in managing multiple departments.
- Strong leadership, communication, and interpersonal skills.
- Knowledge of hotel operations software and systems.
- Excellent understanding of customer service principles.
Requisition Project Executive - Hospitality/Entertainment
Posted 1 day ago
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The Gilbane team in central Florida is seeking an experienced Construction Project Executive with specialized experience in the hospitality and entertainment construction industry to join our family as we grow our business in the Sunshine State!
At Gilbane, our Project Executive will be expected to lead a single large project team or multiple small project teams, guiding the overall direction, completion, and financial outcome of the project(s).
This role will sit primarily on the job site, with occasional travel to the office in Orlando for trainings, meetings, etc.
As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more!
We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual.
You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane's business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future.
Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.
Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader.
Responsibilities- Assumes overall accountability for jobsite safety
- Assumes overall accountability for meeting contract requirements
- Verifies the accuracy of project financial forecast, notice provisions, and billings to meet contract requirements potential claims; escalates to leadership of unresolved deviations
- Ensures team creates a project-specific quality plan aligned with the owner contract and contract documents
- Ensures a team creates a closeout plan in alignment with the contract documents
- Provides leadership in motivating the project team(s) and maintains a positive work environment
- Directs and supervises work of project administration, project superintendents, and engineers to establish operational priorities and maintain satisfactory relationships with owners, subcontractors, unions, etc.
- Assumes overall accountability of subcontracting strategy and the integrity of the buyout process at project level
- Negotiates all aspects of contracts, leads implementation of risk mitigation plan, final review of draft contracts, agreements, and purchase orders
- Assumes overall accountability to ensure project compliance with the insurance and bonds
- Coordinates all preconstruction services ensuring alignment with contractual obligations; reviews and approves all deliverables to Owner and design team
- Assumes overall accountability and leads the team with effective communication and prioritization to ensure focus and discipline to meet the project schedule
- Develops a comprehensive understanding of the local market areas and profiles to create and lead a networking strategy
- Responsible for the career development and coaching of team members
- Fosters a positive and inclusive work environment to motivate and engage team members
- Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals
EXPERIENCE/EDUCATION
- Bachelor's or Master's degree in Engineering or Construction Management
- 10-15 years of experience
- Or equivalent combination of education and experience (experience in hospitality and entertainment construction is strongly preferred)
- Proven leadership managing $100M+ in value
KNOWLEDGE, SKILLS & ABILITIES
- Deep understanding of construction methods, design/build process, budgeting, and scheduling
- Strong technical and communication skills are critical
- Ability to work in a team environment
- Leadership, management, negotiation, and organization skills
- Knowledge of industry standard software, Microsoft Office (preferred)
- Strong industry network in hospitality or entertainment construction in Central FL area
- Passion for delivering high-impact guest experiences through quality construction
Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.
Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.
Head of Hospitality Sales and Marketing
Posted 3 days ago
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Timbers Company is seeking an innovative, strategic, and results-driven Head of Hospitality Sales & Marketing to lead the continued elevation and global expansion of the Timbers brand. This key leadership role will oversee hospitality sales and marketing initiatives across our exclusive luxury resort portfolio, with emphasis on Timbers’ hospitality operations and brands. The ideal candidate will be a collaborative leader, strategic thinker, and hands-on executor with proven expertise in luxury hospitality sales, marketing, digital innovation, and brand building. Key Responsibilities Portfolio Marketing Oversight Support and drive hospitality sales and marketing across the Timbers portfolio with initial emphasis on Timbers Kaua‘i, Casali di Casole, The Sebastian – Vail, and South Seas resort. Partner directly with on-property heads of sales and marketing to align property specific initiatives with brand standards and revenue goals. Ensure brand integration and consistency across property level marketing while supporting the unique identity of each location. Lead marketing strategy to enhance rooms and ancillary revenues, optimize occupancy, ADR, RevPAR, and RevPAR index across all resorts. Revenue Generation and Performance Develop and execute integrated, innovative marketing strategies that maximize total revenue and grow market share among comp sets. Leverage data and performance analytics to identify opportunities and improve commercial performance through lead generation and conversion optimization.Present results and forecasts regularly to leadership, investment partners, and ownership. Help direct revenue management strategies to align pricing, distribution, and promotions with market demand.Manage outsourced centralized revenue management. Oversee and evolve marketing technologies and CRM strategies to drive guest personalization and retention.Ensure data driven marketing efforts are supported by efficient platforms and systems. Partner with the Reservations Team to optimize booking strategies, call center performance, and personalized guest conversion tactics across channels. Digital, PR, and Innovation Oversee digital marketing, public relations, and content strategy to ensure effective brand storytelling and high-impact campaigns (lead generation, conversion and on-property revenue capture). Manage and optimize relationships with external marketing and PR agencies, ensuring alignment with brand vision and performance goals. Identify and test emerging digital channels, including AI-driven tools and technologies, to drive efficiency and innovation in marketing efforts. Brand Leadership Champion and strengthen the Timbers brand globally, ensuring consistency, innovation, and resonance across all channels and properties. Act as brand steward, developing and implementing strategies that elevate brand equity and positioning in the luxury market. Strengthen Timbers’ position and awareness as premier developer and operator of luxury resorts in the world’s most sought-after destinations. Team & Partnership Leadership Lead and inspire a high-performing Timbers hospitality sales and marketing team, fostering a culture of innovation, accountability, and collaboration. Support on-property sales and marketing teams from Italy to Hawaii by providing vision, strategic guidance, tools, and best practices. Develop and expand commercial partnerships that align with brand objectives, enhance Owner/guest experiences, and drive revenue opportunities. Enhance onsite capture strategies and tools to improve guest engagement and cross-sell opportunities across the portfolio. Oversee Owner marketing and communication strategies to support retention, referral, and brand advocacy across the Timbers portfolio. Oversee the Web Developer and digital infrastructure to ensure website performance, user experience, and booking functionality align with brand standards. Provide strategic and operational leadership to the reservations team, ensuring alignment with revenue goals, guest experiences, and upselling opportunities. Strategic Communication & Launches Coordinate the strategic planning and execution of major brand and property announcements, openings, and repositioning campaigns. Ensure all internal and external communications are aligned with brand and support business objectives across internal and external audiences. Qualifications 10+ years of experience in hospitality marketing and sales, preferably in luxury residential resorts or high-end hotel environments. Demonstrated success in brand building, digital marketing, revenue management, PR, and lead generation/conversion. Strategic thinker with strong business acumen and a deep understanding of hospitality sales and marketing KPIs (RevPAR, ADR, occupancy, ROAS, cross-over, index performance). Proven ability to lead cross-functional teams and collaborate with both internal stakeholders and external partners. Passion for technology and innovation, with a strong desire to explore and implement AI solutions, digital platforms, and next-generation marketing tools.Yet able to deliver with tried-and-true methods. Entrepreneurial mindset with a "roll-up-your-sleeves" attitude and a focus on execution and results. What We Offer An opportunity to shape and grow an iconic brand in the luxury hospitality space. A collaborative, entrepreneurial, and mission-driven culture. Competitive compensation and benefits package. A chance to lead transformative marketing efforts across some of the world’s most desirable resort destinations. Our Company: Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world.We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Our Location: Just north of Orlando, Winter Park, Florida, is an enchanting city known for its abundant outdoor spaces, quaint brick-lined streets with old-growth tree canopies, first-class shopping, and delectable dining. Our corporate headquarters manages, supports, and develops all Timbers properties around the globe. Our team embraces the year-round sunshine and warmth of Central Florida, drawing inspiration from our award-winning properties to infuse world-class hospitality, authenticity, and teamwork into everything we do. Our Core Values: We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are. Be Authentic Practice Humility Cultivate Teamwork Value Time Be Trustworthy Benefits: Childcare reimbursement Trip of a Lifetime program Education Assistance Program Wellness Reimbursement Program Learning and development Competitive pay Volunteer time Paid maternity/paternity leave Fun team building events 401K Vacation Days Personal Days Holiday Pay Health Insurance Dental/Vision Insurance LTD/STD Life Insurance This job description is not all inclusive. Timbers Company reserves the right to amend this job description at any time. Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains adrug- free workplace. #J-18808-Ljbffr
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