202 Hospitality jobs in Schertz
Hospitality Operations Supervisor
Posted 8 days ago
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You will be responsible for supervising staff across various departments, including front desk, housekeeping, and food and beverage, ensuring smooth coordination and adherence to service protocols. Your duties will include managing staff schedules, training new employees, and conducting performance evaluations to foster a motivated and skilled team. You will also be tasked with resolving guest complaints and issues promptly and professionally, ensuring guest satisfaction and loyalty. This role requires a strong understanding of hospitality best practices, including revenue management, cost control, and inventory management. You will work closely with department managers to implement operational improvements and achieve business objectives. The ability to maintain a high level of visibility on the floor, interacting with both guests and staff, is essential. We are looking for a proactive leader who can identify opportunities to enhance service delivery and operational efficiency. Strong problem-solving skills, excellent communication abilities, and a commitment to teamwork are vital. This position offers a challenging yet rewarding environment for individuals passionate about the hospitality industry and dedicated to delivering outstanding service. The San Antonio location provides a vibrant backdrop for a career in hospitality management.
Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 3-5 years of progressive experience in the hospitality industry, with at least 2 years in a supervisory or management role. Proven experience in managing staff, operations, and guest relations. Strong knowledge of hotel operations, including front office, F&B, and housekeeping. Excellent customer service skills and a passion for delivering memorable guest experiences. Ability to lead and motivate a team. Strong organizational, problem-solving, and decision-making skills. Proficiency in property management systems (PMS) and point-of-sale (POS) systems. Flexibility to work various shifts, including weekends and holidays. Excellent communication and interpersonal skills.
Executive Chef - Luxury Hospitality
Posted 5 days ago
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Job Description
- Develop innovative and seasonal menus that reflect current culinary trends and guest preferences, while maintaining brand standards.
- Oversee all aspects of kitchen operations, including food preparation, cooking, and presentation.
- Manage kitchen staff, including hiring, training, scheduling, and performance evaluation.
- Ensure impeccable food quality, taste, and presentation across all dishes.
- Maintain strict adherence to food safety, sanitation, and hygiene standards (HACCP).
- Control food costs and manage inventory effectively, minimizing waste.
- Collaborate with the events and management teams to plan and execute special menus and catering services.
- Source high-quality ingredients from reputable suppliers, fostering strong vendor relationships.
- Contribute to the overall guest experience by ensuring culinary excellence.
- Stay updated on culinary techniques, industry trends, and competitor offerings.
- Manage kitchen budgets and P&L responsibilities for the culinary department.
- Culinary degree from an accredited institution or equivalent professional experience.
- Minimum of 8 years of progressive experience in high-end kitchen environments, with at least 3 years in an Executive Chef or Head Chef role.
- Demonstrated expertise in fine dining cuisine and creative menu development.
- Strong leadership and team management skills, with the ability to motivate and inspire a culinary team.
- Excellent understanding of food safety regulations and best practices.
- Proficiency in cost control, inventory management, and P&L responsibility.
- Creative flair and a passion for culinary innovation.
- Strong communication and interpersonal skills.
- Ability to manage tasks effectively in a remote setting and adapt to new technologies.
- Flexibility to travel occasionally for meetings, events, or site visits as required.
Event Manager - Hospitality & Tourism
Posted 8 days ago
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Responsibilities:
- Develop creative concepts and strategic plans for various events, including conferences, galas, corporate functions, and social gatherings.
- Manage all aspects of event planning, from budget creation and vendor negotiation to venue selection and on-site logistics.
- Source and liaise with vendors, including caterers, decorators, A/V technicians, and entertainers.
- Develop event timelines and ensure adherence to deadlines.
- Coordinate event staffing, including volunteers and temporary personnel.
- Manage event budgets and track expenses to ensure profitability.
- Oversee the execution of events, ensuring client satisfaction and adherence to event plans.
- Conduct post-event evaluations and gather feedback for future improvements.
- Stay current with industry trends and best practices in event management.
- Build and maintain strong relationships with clients, vendors, and stakeholders.
Qualifications:
- Bachelor's degree in Hospitality Management, Marketing, Public Relations, or a related field.
- Minimum of 4 years of experience in event planning and management within the hospitality or tourism industry.
- Proven track record of successfully managing a variety of events of different scales.
- Excellent organizational, project management, and multitasking abilities.
- Strong negotiation and vendor management skills.
- Proficiency in event management software and Microsoft Office Suite.
- Exceptional communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends, as required by event schedules.
- Creative thinking and problem-solving skills.
This dynamic role, based in **San Antonio, Texas, US**, offers a unique opportunity to contribute to memorable experiences within the vibrant hospitality and tourism landscape. The hybrid model provides the flexibility needed for effective planning and hands-on execution.
Senior Hospitality Operations Manager
Posted 8 days ago
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Senior Hospitality Experience Designer
Posted 8 days ago
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Key responsibilities include:
- Designing and mapping comprehensive guest journeys, identifying key moments of truth and opportunities for enhancement.
- Conceptualizing and developing innovative service concepts, amenities, and guest engagement strategies.
- Collaborating with operations, marketing, and technology teams to ensure seamless integration of designed experiences.
- Conducting user research, including surveys, interviews, and observational studies, to understand guest needs and preferences.
- Creating detailed experience blueprints, storyboards, and prototypes to communicate design concepts.
- Leveraging data analytics and feedback mechanisms to measure the success of implemented experiences and iterate for improvement.
- Staying abreast of industry trends in hospitality, tourism, and customer experience design.
- Ensuring that all designed experiences align with the brand's values and strategic objectives.
- Leading cross-functional design thinking workshops and brainstorming sessions.
- Presenting design proposals and strategies to senior leadership and stakeholders.
The ideal candidate possesses a Bachelor's or Master's degree in Hospitality Management, Service Design, Experience Design, Psychology, or a related field, with a minimum of 7 years of experience in customer experience design, ideally within the hospitality or tourism sectors. A strong portfolio showcasing innovative experience design projects is essential. You should have excellent facilitation, communication, and storytelling skills, with a proven ability to influence stakeholders. Proficiency in design thinking methodologies and experience with relevant research and prototyping tools are required for this remote role. If you are passionate about creating extraordinary guest experiences and thrive in a collaborative, remote environment, we encourage you to apply.
Senior Hospitality Operations Strategist
Posted 8 days ago
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Key responsibilities will encompass developing strategic operational plans, setting performance benchmarks, and monitoring key performance indicators (KPIs) to ensure alignment with business objectives. You will collaborate closely with on-site management teams, providing guidance, training, and support to foster a culture of continuous improvement. The role also involves staying abreast of industry trends, emerging technologies, and best practices to ensure our client remains at the forefront of the hospitality sector. A significant part of this role will involve data analysis, using various tools to interpret operational data and translate insights into actionable strategies. Exceptional communication and interpersonal skills are crucial for engaging effectively with stakeholders at all levels, from executive leadership to frontline staff. The ability to lead projects, manage multiple priorities, and deliver results in a virtual environment is paramount.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is a plus. A minimum of 8-10 years of progressive experience in hospitality operations management, with at least 3-5 years in a strategic or consulting capacity. Demonstrated success in driving significant operational improvements and quantifiable business results. Strong analytical and problem-solving skills, with proficiency in data analysis software and operational planning tools. Excellent presentation skills and the ability to articulate complex strategies clearly and concisely. Must be a self-starter, highly organized, and capable of working independently with minimal supervision. This role offers the opportunity to make a substantial impact on the strategic direction of a leading hospitality group from the comfort of your home office. Join us to shape the future of hospitality.
San Antonio, Texas, US is where our client's core operational hubs are located, but this role is entirely remote.
Director of Event Operations - Hospitality
Posted today
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Responsibilities:
- Develop and implement comprehensive operational strategies for all events.
- Oversee the planning and execution of event logistics, including venue management, A/V, catering, staffing, and security.
- Manage and mentor a team of event operations staff, fostering a high-performance culture.
- Develop and manage event budgets, ensuring cost-effectiveness and profitability.
- Negotiate contracts with vendors and suppliers, ensuring favorable terms and service quality.
- Establish and maintain strong relationships with venues, suppliers, and other key stakeholders.
- Conduct site inspections and pre-event planning meetings.
- Develop and implement risk management strategies to ensure event safety and security.
- Oversee on-site event execution, troubleshooting any issues that arise.
- Ensure all events comply with company policies, legal requirements, and industry best practices.
- Analyze post-event performance and provide reports with recommendations for improvement.
- Stay abreast of industry trends and innovative event technologies.
- Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.
- Minimum of 10 years of progressive experience in event management, with at least 5 years in a senior operations leadership role.
- Proven experience managing large-scale events (e.g., conferences, festivals, corporate functions).
- Strong leadership, team management, and delegation skills.
- Exceptional organizational, project management, and time-management abilities.
- Excellent negotiation and vendor management skills.
- Strong financial acumen and budget management experience.
- Outstanding communication, presentation, and interpersonal skills.
- Ability to remain calm and effective under pressure.
- Proficiency in event management software and tools.
- Willingness to travel as needed for site visits and event support (though the role itself is remote).
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Senior Events Manager - Luxury Hospitality
Posted 8 days ago
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Key Responsibilities:
- Plan, coordinate, and execute all aspects of events, ensuring seamless delivery from conception to completion.
- Develop event proposals, including budgets, timelines, and creative concepts tailored to client needs.
- Liaise directly with clients to understand their vision, preferences, and requirements.
- Manage all event logistics, including venue setup, catering, audiovisual requirements, entertainment, and staffing.
- Source and manage relationships with vendors, suppliers, and contractors to secure high-quality services at competitive prices.
- Oversee the event budget, ensuring financial targets are met and profitability is maximized.
- Conduct site inspections and venue walkthroughs to ensure suitability and operational readiness.
- Develop detailed event run sheets and coordinate on-site execution, ensuring all activities run smoothly and according to plan.
- Manage event staff and volunteers, providing clear direction and support.
- Troubleshoot and resolve any issues that arise during events, ensuring client satisfaction.
- Conduct post-event debriefs and gather client feedback for continuous improvement.
- Stay abreast of industry trends, emerging event technologies, and best practices in luxury hospitality.
- Contribute to the development of innovative event concepts and packages.
- Ensure adherence to all health, safety, and legal regulations related to event management.
- Maintain a high standard of presentation and service excellence at all times.
- Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
- 5+ years of experience in event planning and management, with a focus on luxury hospitality.
- Proven experience in managing a wide range of event types and scales.
- Exceptional organizational skills and meticulous attention to detail.
- Strong budgeting, negotiation, and vendor management skills.
- Excellent communication, interpersonal, and client-facing skills.
- Ability to work under pressure and manage multiple projects simultaneously.
- Proficiency in event management software and Microsoft Office Suite.
- Creative flair and a passion for delivering unique and memorable experiences.
- Knowledge of food and beverage trends, entertainment options, and event décor.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
Director of Hospitality Operations & Guest Experience
Posted 8 days ago
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Job Description
Responsibilities:
- Develop and execute comprehensive operational strategies to enhance guest satisfaction and drive business growth within the hospitality sector.
- Oversee all aspects of daily operations, ensuring seamless service delivery and adherence to brand standards.
- Lead the design and implementation of initiatives to elevate the guest experience at every touchpoint.
- Manage operational budgets, identify cost-saving opportunities, and optimize resource allocation.
- Develop and implement training programs to empower staff and foster a culture of exceptional service.
- Collaborate with cross-functional teams, including Marketing, Sales, and Culinary, to align operational efforts with overall business objectives.
- Monitor industry trends, guest feedback, and competitive analysis to identify areas for innovation and improvement.
- Ensure compliance with health, safety, and operational regulations across all properties.
- Lead change management initiatives to drive operational efficiency and adapt to evolving market demands.
- Mentor and develop a team of operational leaders, fostering a high-performance and guest-centric environment.
Customer Service Associate
Posted today
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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Call Center Representative – Onsite in San Antonio, TX
Address: 2822 General Hudnell Dr. San Antonio, TX
Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $15/hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.
What We Offer:
- Full-Time Employment: Reliable schedule and stability.
- Competitive Pay: $5/hr
- Shift differentials: $ .50 extra per hour for shifts between 6 PM-6 AM on weekdays, and/or 1.00 extra per hour for shifts between 6AM-6PM on weekends.
- Paid Training & Overtime : Get the training you need to excel and take advantage of overtime opportunities.
- Incentive Plan: Potential to earn up to an additional 350 per month after training by meeting performance metrics.
- Career Growth: Opportunities to advance your career in a supportive, innovative environment.
- Full Benefits: Comprehensive benefit options and a great work environment that values your success.
What You'll Do:
- Efficiently manage a high volume of inbound calls in a fast-paced environment.
- Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
- Assist cardholders with inquiries regarding transactions and account statuses.
- Listen actively to understand customer needs and offer clear, accurate information.
- Process transactions efficiently via web-based applications and handle research requests with precision.
- Maintain in-depth knowledge of company and client programs, policies, and technology.
- Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
- Support team operations during peak times or absences to help maintain seamless service.
What We’re Looking For:
- An effective communicator who can clearly explain complex information.
- A dedicated professional with a strong work ethic and problem-solving skills.
- A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
- Ready to commit to 100% attendance during our three-to-five-week paid training period.
Requirements:
- Must be at least 18 years old with a High School Diploma or equivalent.
- Must have 6 months of Customer Service, Call Center or Dispatch experience.
- Complete a background check, credit check, and security fingerprinting.
Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in San Antonio!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $15. 0
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .