What Jobs are available for Hotel Management in Austin?
Showing 16 Hotel Management jobs in Austin
Hotel Operations Manager
78701 Austin, Texas
$80000 Annually
WhatJobs Direct
Posted 2 days ago
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Job Description
Our client, a premier hospitality group, is looking for a dynamic and experienced Hotel Operations Manager to join their team in Austin, Texas, US . This pivotal role will oversee the day-to-day operations of the hotel, ensuring exceptional guest experiences and efficient service delivery across all departments including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for staff management, training, and development, as well as budgeting, financial performance, and inventory control. The ideal candidate will possess a deep understanding of the hospitality industry, strong leadership qualities, and a passion for customer service. You will develop and implement strategies to enhance guest satisfaction, drive revenue, and optimize operational efficiency. Collaboration with other department heads and senior management is crucial. This role requires a proactive approach to problem-solving and the ability to manage multiple priorities in a fast-paced environment. A degree in Hospitality Management or a related field is preferred. Proven experience in a similar management role within a hotel or resort setting is essential. You will have the opportunity to shape the guest experience and contribute to the hotel's success. We are looking for an innovative leader who can inspire their team and maintain the highest standards of service excellence. This hybrid role offers a balance of on-site management duties and strategic planning, allowing for effective leadership and operational oversight. Join a renowned company that values professional growth and offers competitive compensation and benefits.
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0
Hotel Operations Manager
78701 Austin, Texas
$70000 Annually
WhatJobs Direct
Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned luxury hotel group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily functioning of their flagship property in Austin, Texas, US . This critical leadership role requires a proven ability to manage multiple departments, ensure exceptional guest satisfaction, and maintain operational efficiency and profitability. The successful candidate will be responsible for supervising departments including front office, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and adherence to high service standards. Key duties include developing and implementing operational policies and procedures, managing departmental budgets, forecasting staffing needs, and ensuring compliance with health, safety, and security regulations. You will play a pivotal role in staff training and development, fostering a positive and productive work environment that encourages teamwork and exceptional service delivery. Strong problem-solving skills, excellent leadership qualities, and a deep understanding of the hospitality industry are essential. The ability to analyze performance metrics, identify areas for improvement, and implement effective strategies to enhance guest experiences and operational performance is crucial. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with a minimum of 5 years of progressive experience in hotel management. Experience with hotel management software and systems is highly desirable. This is an exciting opportunity for a seasoned hospitality professional to lead and inspire a dedicated team in one of the most vibrant cities in Texas.
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1
Director of Hotel Operations
78701 Austin, Texas
$115000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client, a renowned hospitality group, is seeking an experienced and dynamic Director of Hotel Operations to oversee their flagship property in Austin, Texas, US . This pivotal leadership role is responsible for managing all day-to-day hotel operations, ensuring exceptional guest experiences, maximizing revenue, and maintaining operational efficiency. The Director of Hotel Operations will lead and inspire a diverse team of department heads, including Front Office, Housekeeping, Food & Beverage, and Maintenance. Key responsibilities include developing and implementing strategic operational plans, setting performance goals, managing budgets, optimizing staffing levels, ensuring compliance with brand standards and safety regulations, and driving continuous improvement initiatives. You will work closely with sales and marketing teams to achieve occupancy and revenue targets, and with the finance department to manage profitability. The ideal candidate will possess a strong understanding of hotel management principles, a passion for service excellence, and a proven ability to lead and motivate teams. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with a minimum of 7 years of progressive experience in hotel management, with at least 3 years in a senior leadership role (e.g., Rooms Division Manager, Assistant General Manager). Exceptional financial acumen, strong problem-solving skills, and excellent communication and interpersonal abilities are essential. This role requires a hands-on approach and the ability to thrive in a fast-paced environment. While the role is primarily on-site, occasional remote work for strategic planning or administrative tasks may be permitted.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel operations, ensuring high standards of service and efficiency.
- Develop and implement operational strategies to meet business objectives.
- Manage departmental budgets and control operational costs.
- Lead, train, and motivate hotel staff and department managers.
- Ensure compliance with health, safety, and brand standards.
- Drive revenue generation and optimize occupancy rates.
- Enhance guest satisfaction and resolve guest issues effectively.
- Collaborate with sales, marketing, and finance teams.
- Implement operational improvements and best practices.
- Bachelor's degree in Hospitality Management or Business Administration (preferred).
- Minimum of 7 years of progressive hotel management experience.
- At least 3 years in a senior management role (e.g., Assistant GM, Rooms Division Mgr).
- Proven track record in driving profitability and guest satisfaction.
- Strong financial management and budgeting skills.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work effectively under pressure and adapt to changing demands.
- Knowledge of hotel management software and systems.
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2
Senior Hotel Operations Manager
78701 Austin, Texas
$70000 Annually
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Posted 2 days ago
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Job Description
Our client, a renowned luxury hotel in Austin, Texas, US , is seeking a highly experienced and dedicated Senior Hotel Operations Manager to lead a variety of departments and ensure exceptional guest experiences. This role requires strong leadership, a deep understanding of hospitality management, and a passion for service excellence. The ideal candidate will be adept at managing staff, optimizing departmental performance, and contributing to the overall success of the hotel.
Key Responsibilities:
Qualifications:
This is an exciting opportunity for a seasoned hospitality professional to join a prestigious hotel and play a key role in its continued success. We offer a competitive salary and benefits package.
Key Responsibilities:
- Oversee the daily operations of key hotel departments, including Front Desk, Housekeeping, Food & Beverage, and Concierge services.
- Ensure the highest standards of guest service are met and exceeded, resolving guest complaints promptly and efficiently.
- Manage and mentor department heads and operational staff, providing training, performance feedback, and motivation.
- Develop and implement operational strategies to improve efficiency, guest satisfaction, and profitability.
- Manage departmental budgets, controlling costs and identifying revenue enhancement opportunities.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with other hotel managers to ensure seamless interdepartmental coordination and communication.
- Assist in the development and execution of marketing and sales strategies to attract and retain guests.
- Conduct regular property inspections to ensure cleanliness, maintenance, and overall ambiance standards are upheld.
- Participate in the recruitment, hiring, and onboarding process for operational staff.
- Stay informed about industry trends and best practices in hotel management and guest services.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hotel operations management, with a strong emphasis on luxury or boutique properties.
- Proven track record of success in managing multiple hotel departments and driving operational excellence.
- Excellent leadership, communication, and interpersonal skills.
- Strong understanding of hotel P&L statements, budgeting, and cost control.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Ability to remain calm and effective under pressure, particularly during peak periods or challenging situations.
- Demonstrated ability to train and develop staff to achieve high performance standards.
- Passion for delivering exceptional guest service and creating memorable experiences.
- Flexibility to work varied shifts, including weekends and holidays, as required by the hospitality industry.
This is an exciting opportunity for a seasoned hospitality professional to join a prestigious hotel and play a key role in its continued success. We offer a competitive salary and benefits package.
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3
Senior Hotel Operations Manager
78701 Austin, Texas
$85000 Annually
WhatJobs Direct
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee the daily operations of a premier hospitality establishment in Austin, Texas, US . This role is critical in ensuring exceptional guest experiences, efficient departmental management, and the overall profitability of the hotel. The ideal candidate will have a proven track record in hospitality management, with a strong understanding of front desk operations, housekeeping, food and beverage services, and event management. You will be responsible for leading and motivating a diverse team of hospitality professionals, fostering a culture of excellence, and driving continuous improvement across all operational areas.
Key responsibilities include managing and coordinating the activities of all hotel departments to ensure seamless guest service delivery. Developing and implementing operational strategies to enhance guest satisfaction, operational efficiency, and revenue generation will be a primary focus. Overseeing budgeting, forecasting, and financial performance for all operational departments, ensuring profitability targets are met or exceeded, is essential. Hiring, training, scheduling, and supervising hotel staff, fostering a positive and productive work environment, is critical. Ensuring compliance with all health, safety, and sanitation standards, as well as brand standards and local regulations, is mandatory. Managing inventory, procurement, and cost control measures for all operational supplies and services is necessary. Handling guest complaints and service recovery issues promptly and effectively to maintain high levels of guest loyalty is crucial. Implementing and monitoring quality assurance programs to maintain high standards of service and product delivery is expected. Collaborating with the sales and marketing teams to drive occupancy and revenue is important. You will also be responsible for developing and executing strategies to improve operational workflows and guest satisfaction scores. This position requires a hands-on approach and a deep understanding of the hospitality industry's intricacies.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent work experience. A minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a senior management role (e.g., Assistant General Manager, Director of Operations), is required. Demonstrated success in managing multiple hotel departments and driving operational efficiency and profitability is essential. Strong leadership, communication, and interpersonal skills are critical. Excellent problem-solving abilities and the capacity to make sound decisions under pressure are necessary. Familiarity with hotel management software (PMS, POS systems) and operational budgeting is required. A deep understanding of customer service principles and best practices in the hospitality industry is mandatory. Availability to work flexible hours, including nights, weekends, and holidays, is essential for this role. This is an exciting opportunity to lead operations at a flagship property in the vibrant Austin, Texas, US market, contributing to memorable guest experiences.
Key responsibilities include managing and coordinating the activities of all hotel departments to ensure seamless guest service delivery. Developing and implementing operational strategies to enhance guest satisfaction, operational efficiency, and revenue generation will be a primary focus. Overseeing budgeting, forecasting, and financial performance for all operational departments, ensuring profitability targets are met or exceeded, is essential. Hiring, training, scheduling, and supervising hotel staff, fostering a positive and productive work environment, is critical. Ensuring compliance with all health, safety, and sanitation standards, as well as brand standards and local regulations, is mandatory. Managing inventory, procurement, and cost control measures for all operational supplies and services is necessary. Handling guest complaints and service recovery issues promptly and effectively to maintain high levels of guest loyalty is crucial. Implementing and monitoring quality assurance programs to maintain high standards of service and product delivery is expected. Collaborating with the sales and marketing teams to drive occupancy and revenue is important. You will also be responsible for developing and executing strategies to improve operational workflows and guest satisfaction scores. This position requires a hands-on approach and a deep understanding of the hospitality industry's intricacies.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent work experience. A minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a senior management role (e.g., Assistant General Manager, Director of Operations), is required. Demonstrated success in managing multiple hotel departments and driving operational efficiency and profitability is essential. Strong leadership, communication, and interpersonal skills are critical. Excellent problem-solving abilities and the capacity to make sound decisions under pressure are necessary. Familiarity with hotel management software (PMS, POS systems) and operational budgeting is required. A deep understanding of customer service principles and best practices in the hospitality industry is mandatory. Availability to work flexible hours, including nights, weekends, and holidays, is essential for this role. This is an exciting opportunity to lead operations at a flagship property in the vibrant Austin, Texas, US market, contributing to memorable guest experiences.
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4
Director of Hotel Operations
78701 Austin, Texas
$120000 Annually
WhatJobs Direct
Posted 2 days ago
Job Viewed
Job Description
Our client, a luxury boutique hotel renowned for its exceptional service and unique guest experiences, is seeking a highly experienced and dynamic Director of Hotel Operations. This critical role, based in the vibrant city of **Austin, Texas**, is responsible for overseeing all day-to-day operational aspects of the hotel, ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. The Director of Operations will lead and inspire a diverse team of department heads, fostering a culture of excellence, innovation, and unparalleled hospitality.
Responsibilities:
Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, and Maintenance, to ensure seamless operations.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and overall profitability.
- Oversee the recruitment, training, and development of all hotel staff, fostering a positive and motivating work environment.
- Monitor departmental performance, identify areas for improvement, and implement corrective actions.
- Manage the hotel's operational budget, control expenses, and maximize revenue generation opportunities.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and maintain strong relationships with guests, vendors, and local community partners.
- Implement and uphold the hotel's brand standards and service philosophy.
- Analyze market trends and competitor activities to identify opportunities for growth and improvement.
- Lead initiatives to enhance the guest experience and drive repeat business.
- Serve as a brand ambassador, representing the hotel at industry events and community functions.
- Manage capital expenditure projects and ensure the physical upkeep of the property.
- Prepare regular operational and financial reports for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
- Minimum of 8 years of progressive experience in hotel operations management, with at least 4 years in a senior leadership role (e.g., Director of Operations, General Manager).
- Proven track record of success in managing complex hotel operations and driving financial performance.
- In-depth knowledge of all hotel operational departments and best practices.
- Strong leadership, team-building, and motivational skills.
- Excellent financial acumen, including budgeting, P&L management, and revenue maximization strategies.
- Exceptional communication, interpersonal, and problem-solving skills.
- Proficiency in hotel management software and systems.
- A passion for delivering exceptional guest service and creating memorable experiences.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Experience in the Austin market is highly desirable.
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5
Senior Hotel Operations Manager
78701 Austin, Texas
$95000 Annually
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Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned luxury hotel group, is seeking an accomplished Senior Hotel Operations Manager to oversee the daily operations of their flagship property. This hybrid role offers a dynamic blend of on-site leadership and remote strategic planning. The successful candidate will be responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance across all hotel departments, including front office, housekeeping, F&B, and guest services. You will lead and inspire a team of department managers to deliver exceptional experiences that align with the brand's commitment to excellence.
Key responsibilities include developing and implementing operational strategies to enhance guest satisfaction and loyalty. You will manage departmental budgets, control costs, and drive revenue growth initiatives. Ensuring compliance with health, safety, and hygiene regulations is paramount. The Senior Hotel Operations Manager will play a crucial role in staff recruitment, training, and development, fostering a positive and motivated work environment. You will monitor key performance indicators, analyze operational data, and implement improvements to optimize efficiency and profitability. Building strong relationships with guests, vendors, and the local community will also be an integral part of the role. Experience with hotel management software (PMS) and a strong understanding of F&B operations are essential. You will also be involved in the planning and execution of special events and promotions.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 8 years of progressive experience in hotel operations, with at least 4 years in a senior management role (e.g., Operations Manager, Assistant General Manager), is required. Proven track record of success in managing multiple hotel departments and driving operational improvements is essential. Excellent leadership, communication, and problem-solving skills are a must. A deep understanding of hotel finance, P&L management, and customer service principles is required. The ability to adapt to a hybrid work environment, balancing on-site presence with remote strategic responsibilities, is key. This position is based in Austin, Texas, US , requiring regular on-site presence to effectively manage the hotel's operations.
Key responsibilities include developing and implementing operational strategies to enhance guest satisfaction and loyalty. You will manage departmental budgets, control costs, and drive revenue growth initiatives. Ensuring compliance with health, safety, and hygiene regulations is paramount. The Senior Hotel Operations Manager will play a crucial role in staff recruitment, training, and development, fostering a positive and motivated work environment. You will monitor key performance indicators, analyze operational data, and implement improvements to optimize efficiency and profitability. Building strong relationships with guests, vendors, and the local community will also be an integral part of the role. Experience with hotel management software (PMS) and a strong understanding of F&B operations are essential. You will also be involved in the planning and execution of special events and promotions.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 8 years of progressive experience in hotel operations, with at least 4 years in a senior management role (e.g., Operations Manager, Assistant General Manager), is required. Proven track record of success in managing multiple hotel departments and driving operational improvements is essential. Excellent leadership, communication, and problem-solving skills are a must. A deep understanding of hotel finance, P&L management, and customer service principles is required. The ability to adapt to a hybrid work environment, balancing on-site presence with remote strategic responsibilities, is key. This position is based in Austin, Texas, US , requiring regular on-site presence to effectively manage the hotel's operations.
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6
Luxury Hotel Operations Manager
78701 Austin, Texas
$75000 Annually
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Posted 2 days ago
Job Viewed
Job Description
Our client, a premier luxury hotel nestled in the heart of **Austin, Texas**, is seeking a dynamic and experienced Operations Manager to oversee the seamless execution of daily hotel operations. This pivotal role involves leading a diverse team of hospitality professionals, ensuring exceptional guest experiences, and maintaining the highest standards of service and quality across all departments including Front Desk, Housekeeping, Food & Beverage, and Maintenance. The ideal candidate will possess a strong understanding of hotel management principles, exceptional leadership abilities, and a passion for delivering unparalleled customer satisfaction.
Responsibilities:
Responsibilities:
- Develop and implement operational strategies to enhance efficiency and guest satisfaction.
- Manage departmental budgets, control costs, and optimize revenue streams.
- Oversee staff recruitment, training, performance management, and scheduling.
- Ensure compliance with all health, safety, and sanitation regulations.
- Liaise with department heads to resolve operational issues and drive service excellence.
- Conduct regular inspections of the hotel premises to maintain standards of cleanliness and appearance.
- Implement and monitor service recovery protocols to address guest feedback effectively.
- Contribute to strategic planning and operational improvements for the hotel.
- Foster a positive and collaborative work environment for all staff.
- Minimum of 5 years of progressive experience in hotel operations management, preferably within a luxury segment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Proven track record in managing diverse teams and driving performance.
- Strong financial acumen with experience in budgeting and cost control.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in hotel management software (e.g., Opera PMS) and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays as operational needs dictate.
- A commitment to excellence and a passion for the hospitality industry.
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7
Director of Hotel Operations
78701 Austin, Texas
$120000 Annually
WhatJobs Direct
Posted 2 days ago
Job Viewed
Job Description
Our client, a luxury hotel management group, is seeking an experienced and dynamic Director of Hotel Operations to oversee the strategic and daily operations of their flagship property in **Austin, Texas, US**. This role is crucial for ensuring exceptional guest experiences, optimizing financial performance, and maintaining the highest standards of service and operational efficiency. The ideal candidate will demonstrate strong leadership abilities, a comprehensive understanding of the hospitality industry, and a passion for delivering outstanding results.
Key responsibilities include managing all hotel departments, including F&B, Rooms Division, Sales & Marketing, and Facilities Management, to ensure smooth and integrated operations. You will be responsible for developing and implementing strategic plans to achieve revenue growth and enhance profitability, while upholding the hotel's brand standards. This involves leading and motivating a diverse team of department heads and staff, fostering a culture of excellence, and ensuring consistent guest satisfaction. You will also oversee budgeting, financial reporting, and cost control measures to maximize the hotel's financial performance.
The successful candidate will possess in-depth knowledge of hotel operations, including front office, housekeeping, food and beverage, and event management. Proven experience in revenue management, marketing strategies, and customer relationship management is essential. Strong analytical and problem-solving skills are required to address operational challenges and identify opportunities for improvement. Excellent interpersonal and communication skills are necessary for effective stakeholder management, including owners, guests, and staff.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or MBA is a plus. A minimum of 10 years of progressive experience in hotel operations, with at least 5 years in a senior management role (e.g., General Manager, Director of Operations), is mandatory. Experience within the luxury segment of the hospitality industry is highly preferred. This hybrid role requires regular on-site presence at the **Austin, Texas, US** property, with some flexibility for remote work and strategic planning activities.
Key responsibilities include managing all hotel departments, including F&B, Rooms Division, Sales & Marketing, and Facilities Management, to ensure smooth and integrated operations. You will be responsible for developing and implementing strategic plans to achieve revenue growth and enhance profitability, while upholding the hotel's brand standards. This involves leading and motivating a diverse team of department heads and staff, fostering a culture of excellence, and ensuring consistent guest satisfaction. You will also oversee budgeting, financial reporting, and cost control measures to maximize the hotel's financial performance.
The successful candidate will possess in-depth knowledge of hotel operations, including front office, housekeeping, food and beverage, and event management. Proven experience in revenue management, marketing strategies, and customer relationship management is essential. Strong analytical and problem-solving skills are required to address operational challenges and identify opportunities for improvement. Excellent interpersonal and communication skills are necessary for effective stakeholder management, including owners, guests, and staff.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or MBA is a plus. A minimum of 10 years of progressive experience in hotel operations, with at least 5 years in a senior management role (e.g., General Manager, Director of Operations), is mandatory. Experience within the luxury segment of the hospitality industry is highly preferred. This hybrid role requires regular on-site presence at the **Austin, Texas, US** property, with some flexibility for remote work and strategic planning activities.
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8
Luxury Hotel Operations Manager
78701 Austin, Texas
$90000 Annually
WhatJobs Direct
Posted 2 days ago
Job Viewed
Job Description
Our client, a premier luxury hotel group, is actively recruiting an experienced and visionary Luxury Hotel Operations Manager for their flagship property in Austin, Texas, US . This is a critical on-site role responsible for overseeing all day-to-day operational aspects of the hotel, ensuring the highest standards of guest service, operational efficiency, and financial performance. The ideal candidate will possess a deep understanding of the hospitality industry, exceptional leadership skills, and a passion for creating unforgettable guest experiences.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Banquets, and Concierge, to ensure seamless service delivery.
- Develop and implement strategic operational plans to maximize guest satisfaction, revenue generation, and cost control.
- Oversee the recruitment, training, and development of a high-performing operational team, fostering a culture of excellence and continuous improvement.
- Ensure compliance with all health, safety, and sanitation regulations and standards.
- Manage the operational budget, monitor expenses, and identify opportunities for cost savings without compromising service quality.
- Collaborate with the Sales and Marketing teams to drive occupancy and revenue growth.
- Handle guest feedback and complaints with professionalism and efficiency, resolving issues promptly to maintain guest loyalty.
- Conduct regular inspections of facilities and service areas to ensure quality standards are met.
- Stay informed about industry trends, competitor activities, and best practices in luxury hospitality management.
- Uphold the brand's reputation for luxury, service, and sophistication in all operational aspects.
- Lead by example, inspiring and motivating the team to achieve exceptional results.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role within the luxury hotel sector.
- Demonstrated success in managing diverse hotel departments and driving operational excellence.
- Strong financial acumen, including budgeting, forecasting, and P&L management.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems (e.g., Opera, Micros).
- A passion for delivering unparalleled guest service and creating memorable experiences.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the demands of the hospitality industry.
- Problem-solving skills and the ability to make sound decisions under pressure.
- A polished and professional demeanor.
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9